RCP Technik GmbH & Co. KG, Tarpen 40/Gebäude 7b, D-22419 Hamburg
Hotline: +49 (0)6 31/3 42 84 49
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Camera can be reached locally but not through the Internet.
This generally always occurs when Port forwarding is not or is incorrectly set up in the router. read section 5.6.,
Setting up the
Router
, and information contained on Internet page:
http://www.safetycam-info.com
.
Internet connection via 3G/4G mobile phone networks.
In case of an Internet connection via a 3G/4G mobile phone network, no public IP address may be allocated to your Internet
access. In this case you have to apply to your Internet provider to provide you with a public IP address.
Also, the option “Open Internet” must be activated with the Internet provider “Drei.at“.
Access via the public address is not possible from your own network.
Generally it is not possible to call up the surveillance camera via the Internet from the same network the camera is connected
to. This can only be done using the local network address.