17 6
6
Troubleshooting
A Media J am O ccurs
The Media H as J ammed
If an error message is dis-
p lay ed because the media
has j ammed, immediately
correct the p roblem. Failure
to do so may damage the
p rint heads.
P . 19 0 " [ M O TO R E RRO R TU RN P O W
E R O F F ] "
Is the media warp ed or wrin-
k led?
Many factors can cause warping or wrinkling. Refer to the follow-
ing and correct the problem.
"
P . 17 7 " M e d i a F e e d I s N o t S m o o t h "
Is the height of the p rint
heads too low?
Try raising the print heads. Media may inevitably warp or wrinkle
slightly, so adjust the height of the print heads to take this into
account.
"
P . 12 4 " A d j u st i n g P r i n t H e a d H e i g h t t o M a t ch
M e d i a Th i ckn
e ss"
Are the grit rollers dirty ?
Check to make sure the grit rollers are free of buildup of foreign
material such as media scraps.
"
P . 7 8 " C l e a n i n g "
Are the media clamp s at-
tached?
When you are performing printing, be sure to attach the media
clamps.
Is the media loaded straight
and securely ?
Feed is not smooth when the media is not straight or is tensioned
unevenly on the left and right. Reload the media.
"
P . 2 9 " S t e p 1 : L o a d i n g Ro l l M e d i a ( S e t u p o f M e d i a ) "
"
P . 7 0 " L o a d i n g S h e e t M e d i a ( S e t u p o f M e d i a ) "
Is some other obj ect coming
into contact with the media?
Make sure that nothing touches the media.
"
P . 2 9 " S t e p 1 : L o a d i n g Ro l l M e d i a ( S e t u p o f M e d i a ) "
"
P . 7 0 " L o a d i n g S h e e t M e d i a ( S e t u p o f M e d i a ) "
Is the media too thick ?
Media that is too thick may not only cause an unstable feed but
may scrape the print heads, resulting in malfunction. Never use
such media.
