17 2
6
Troubleshooting
Attractive P rinting or Cutting Is Imp ossible
P rinted Results Are Coarse or Contain H orizo ntal Strip es
Do the p rint heads show dot
drop -out?
Carry out a printing test and make sure no dot drop-out occurs.
If dot drop-out is present, perform cleaning of the print heads.
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P . 5 3 " S t e p 5 : P r i n t i n g Te st s a n d N o r m a l C l e a n i n g "
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P . 83 " W
h e n N o r m a l C l e a n i n g I s N o t E f f e ct i ve
"
Is the p rint head height ap -
p rop riate?
Printing when the [HEAD HEIGHT] menu item is set to "HIGH" is
coarser than when set to "LOW." Keep this set to "LOW" except
when changing it is necessary, such as when you are using thick
media.
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P . 12 4 " A d j u st i n g P r i n t H e a d H e i g h t t o M a t ch
M e d i a Th i ckn
e ss"
H ave y ou carried out f eed
correction?
Large misalignment in the amount of feed of the media may result
in printing that seems coarse or contains horizontal stripes. Either
make the setting in the software RIP to match the type of media
you are using, or make the setting for correction on the printer.
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P . 12 2 " A l l e vi a t i n g H o r i zo
n t a l B a n d s ( F e e d C o r r e ct i o n F u n ct i o n ) "
H ave y ou carried out bidirec-
tional correction?
When you are performing bidirectional printing, use the [ADJUST
BI-DIR] menu item to carry out correction. The optimal adjustment
value may vary, depending mainly on the thickness of the media.
Set or select an adjustment value that is suited to the media.
When further correction is required, such as when adjustment
made using [SIMPLE SETTING] does not enhance printing, use
[DETAIL SETTING] to make the correction.
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P . 12 0 " C o r r e ct i n g f o r M i sa
l i g n m e n t i n B i d i r e ct i o n a l P r i n t i n g "
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P . 12 1 " C o r r e c t i n g f o r M i s a l i g n m e n t i n B i d i r e c t i o n a l P r i n t i n g M o r e
P r e ci se
l y"
Is the p rinter installed in a
level and stable location?
Never install the machine in a location where it is tilted or where
it may wobble or experience vibration. Also make sure that the
print heads are not exposed to moving air. These factors may lead
to dot drop-out or reduced printing quality.
Is the media heating sy stem
at a suitable temp erature?
If the ink forms lumps or smudges, raise the temperature. Note,
however, that a temperature that is too high may degrade the
media or cause it to wrinkle.
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P . 115 " S e t t i n g s f o r t h e M e d i a H e a t i n g S yst
e m "
Is the temp erature of the
room too low?
The media heating system may not warm up sufficiently when
the ambient temperature is less than 20°C (68°F). Also, even
when the media heating system reaches its set temperatures,
adequate effectiveness may not be apparent if the media is
thoroughly chilled. Before printing, allow the media to come to
room temperature.
