Rockwell Automation Allen-Bradley MobileView 2711T-VMBRACKET User Manual Download Page 92 | Manualshive

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Rockwell Automation Publication 2711T-UM001E-EN-P - March 2019

Chapter 6

Maintain and Troubleshoot the MobileView Terminal and IP65 Junction Box

Dispose of a MobileView
Device

You cannot dispose of a MobileView 2711T terminal or MobileView junction
box like other waste material. Most MobileView devices contain heavy metals
that can contaminate the earth. Therefore, check with local health and sanitation
agencies for ways to safely dispose of MobileView 2711T terminals and
MobileView junction boxes.

At the end of its life, a MobileView device must be collected separately from any
unsorted municipal waste.

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Summary of Contents for Allen-Bradley MobileView 2711T-VMBRACKET

Page 1: ...711T F10GIN1 2711T T10G1N1 2711T T10I1N1 TC 2711T T10R1N1 2711T BRACKET 2711T VMBRACKET 2711T JBIP20DC 2711T JBIP65DC1 2711T JBIP65DM1 2711T JBBKCOVER 2711T 5MCABLE 2711T 5MCABLE2 2711T 10MCABLE 2711T 10MCABLE2 2711T 15MCABLE 2711T 15MCABLE2 2711T JUMP 2711T 22JUMP User Manual OriginalInstructions ...

Page 2: ...information circuits equipment or software described in this manual Reproduction of the contents of this manual in whole or in part without written permission of Rockwell Automation Inc is prohibited Throughout this manual when necessary we use notes to make you aware of safety considerations Labels may also be on or inside the equipment to provide specific precautions WARNING Identifies informati...

Page 3: ...ing Switch 17 Enabling Switch Connection Example with a Control Relay 17 Foreseeable Misuse of the Enabling Switch 19 Emergency Stop E stop Push Button 19 Risk Assessment of Machinery 20 MobileView 2711T Terminal Operation 20 MobileView Junction Box Operation 21 Chapter3 Operate the Terminal Install a Connection Cable to a MobileView Terminal 23 Remove the Back Cover 23 Install the Connection Cabl...

Page 4: ... the 2711T JBIP65DM1 Junction Box 49 Connect Power to IP65 Junction Boxes 50 IP65 Junction Box Status Indicator Lights 52 Connect a Second Generation MobileView Terminal to an IP65 Junction Box 54 Connect a Black Bridge Connector to an IP65 Junction Box 54 Chapter5 Set Up the BIOS Settings and Desktop Icons End User Setup Procedure 55 Desktop Overview 56 Buttons on the Task Bar 57 Enhanced Write F...

Page 5: ...inal and IP65 Junction Box 88 Chemical Resistance 88 Real time Clock Battery 89 Troubleshoot the MobileView 2711T Terminal 89 Troubleshoot the IP65 Junction Box 90 Provide Information to Technical Support 91 Ship or Transport a MobileView Device 91 Dispose of a MobileView Device 92 AppendixA Specifications MobileView Terminals 93 IP20 Junction Box 94 IP65 Junction Boxes 95 MobileView Accessories 9...

Page 6: ...6 Rockwell Automation Publication 2711T UM001E EN P March 2019 Table of Contents Notes ...

Page 7: ...in the following table IMPORTANT This publication must be kept throughout the entire service life of the MobileView 2711T terminal and junction box Topic Page Updated URL for Literature Library website 8 Updated URL for Product Certifications website 8 97 Revised the connection descriptions between the connection cable and circuit board in Figure 1 24 Replaced the 20 pin MobileView Connection Cabl...

Page 8: ...European Economic Area TFT Thin film transistor EMC Electromagnetic Compatibility TFT Thin film transistor ESD Electrostatic discharge UPD Updated program data EWF Enhanced write filter USB Universal serial bus HMI Human machine interface VMDK Virtual machine disk IP Internet protocol VNC Virtual network computing ISO International Organization for Standardization WXGA Wide extended graphics array...

Page 9: ...ed to work with ThinManager software To learn more about how to PXE boot into a ThinManager server access the Rockwell Automation Knowledgebase link at https rockwellautomation custhelp com and search for AID 1043685 There are two IP65 junction boxes that work with second generation MobileView terminals One junction box has cord grip connections and the other junction box has M12 On Machine connec...

Page 10: ... Options See MobileView Accessories on page 96 for what accessories are available for each generation of MobileView terminals Cat No 2711T Display Size in Touch Screen Function Keys 3 position Enabling Switch 3 position Key Switch Momentary Button 2 circuit Push Button E stop red yellow Stop gray B10R1K1 10 1 Yes Yes Yes Yes No Yes No B10R1M1 No Yes F10G1N1 No No Yes T10G1N1 No T10R1N1 Yes No Cat ...

Page 11: ...cuit N C contacts 24V DC 500 mA maxOR Illuminated red E stop button twin circuit N C contacts 24V DC 500 mA max 1 5 Backside membrane keypad with tactile feedback 2 6 USB port 7 Product nameplate 8 Handle to hold the terminal to store the connection cable and to attach to the mounting bracket 9 3 position twin circuit enabling switch for safety system interface 10 Plug for alternate cable outlet n...

Page 12: ...shortcut for each function key IMPORTANT The 2711T T10I1N1 TC MobileView terminal does not have the function keys shown in this section 1 2 3 4 5 6 IMPORTANT The following table applies to Microsoft Windows OS keyboard shortcuts AllMobileViewterminalkeysarealsomappablewithinaFactoryTalk Machine Edition ME application Function Key Keyboard Shortcut Function Key Keyboard Shortcut F1 F1 2 Right ALT F...

Page 13: ...ort Use the USB 2 0 port on the back of the terminal to perform the following tasks Connect a USB storage device for the following Update or restore the BIOS settings Back up or restore the OS image Copy or move files to the internal Secure Digital SD card Connect a USB keyboard or mouse Connect a USB hub to use multiple USB devices simultaneously ATTENTION Do not use sharp objects such as a screw...

Page 14: ...14 Rockwell Automation Publication 2711T UM001E EN P March 2019 Chapter 1 Features Notes ...

Page 15: ...ublication 2711T UM001E EN P March 2019 15 Chapter 2 Safety Precautions and Elements Topic Page General Safety 16 Power Supply 17 Enabling Switch 17 Emergency Stop E stop Push Button 19 MobileView 2711TTerminal Operation 20 ...

Page 16: ...operating condition When applying functional safety restrict access to qualified authorized personnel who are trained and experienced Verify that unauthorized persons are not allowed to adjust settings or make memory modifications that can lead to dangerous situations Test the functionality of the E stop button and enabling switch at least once every six months Verify that the machine or plant ope...

Page 17: ...tion meets Category 4 Performance Level e CAT 4 PLe in accordance with ISO 13849 1 or SIL 3 in accordance with EN 61508 SHOCKHAZARD SupplytheMobileViewterminalandjunctionboxexclusively from power sources with SELV or PELV circuit protection according to EN 61131 2 Onlyconnectvoltagesandcircuits thatareseparatedfromdangerous voltages for example by means of sufficient insulation to connections term...

Page 18: ... position The output relays only energize again after both enabling channels have been released and operate simultaneously again In this way the enabling switches avoid the one single error that makes the safety function inoperable At the least one error is recognized at the next cycle CH1 CH2 1 2 7 8 9 10 1 2 7 8 9 10 1 2 7 8 9 10 24V 24V DC External Switched Stop Start Circuit L11 A1 A2 S11 S21 ...

Page 19: ...ine See Risk Assessment of Machinery on page 20 The E stop has two potential free normally closed contacts to connect external peripherals a nominal operating voltage of 24V safety low voltage in accordance with EN 61131 2 and a maximum operating current of 500 mA at 24V DC WARNING E stop push buttons red yellow in color that are not fully functional can have fatal consequences E stop push buttons...

Page 20: ...urfaces and keep the cable clear of high traffic areas If the terminal falls to the ground verify that the emergency stop switch and enabling switch remain operable before you use the terminal on any machinery To avoid damage to the operating elements do not set the terminal on its operating side Do not set the terminal near heat sources and avoid direct sunlight Do not expose the terminal to stro...

Page 21: ...ect sunlight Do not expose the a junction box to strong magnetic fields or excessive vibrations dust or humidity Use a soft damp cloth with water to clean IP65 junction boxes Do not use solvents scouring agents or scrubbing sponges Help prevent foreign objects or liquids from getting into a junction box Checktheprotectivecoversofthedeviceregularly Verifythatallscrews are firmly tightened and that ...

Page 22: ...22 Rockwell Automation Publication 2711T UM001E EN P March 2019 Chapter 2 Safety Precautions and Elements Notes ...

Page 23: ...ebris Topic Page Install a Connection Cable to a MobileViewTerminal 23 The 22 pin MobileView Connection Cable 29 Adjust theTouch Screen 30 Shut Down the MobileView 2711TTerminal 31 Install the Mounting Brackets 32 IMPORTANT 20 pin connection cables work only with first generation MobileView 2711T terminals and IP20 junction boxes Its cable connector shown as S1 on page 28 is silver 22 pin connecti...

Page 24: ... MobileView 2711T terminal functionality locks up and you cannot restart from the terminal desktop screen Back Cover Connection Cable Cable Connector S3 to PCB Connector ETH Communication Interface SD Card 1 Circuit Board Serial No Label CableChannel 1 of 2 CableConnectorS2Connectsto PCB Connector S1 Power and Safety Connections Reset Button Cable channel that is used is only for example Use chann...

Page 25: ...gure 2 Cable Connections on MobileView 2711TTerminals 2 If you want left hand operation remove the plug with an 8 mm hex key Set the plug aside 3 Remove the back cover as detailed on page 23 IMPORTANT The MobileView 2711T terminal is shipped with the cable connection port open for right hand operation For more information see Figure 2 Back Cover Cable connection with open port as factory shipped C...

Page 26: ...mounting assembly into the cable connection of the MobileView 2711T terminal 10 Reinstall the strain relief to the connector cable mounting assembly 11 Tighten the strain relief and the connector cable mounting assembly with the 19 mm open end wrench or spanner Torque the connector cable mounting assembly to 1 2 N m 10 6 lb in 12 If you chose left hand operation reinstall the plug in the open cabl...

Page 27: ...ing assembly from the cable connection of the terminal with the 19 mm open end wrench or spanner 4 Remove the back cover as detailed on page 23 5 Disconnect the terminal connections at S2 S3 and S4 See Figure 1 on page 24 for their locations 6 Gently pull the cable while you guide the three disconnected terminals out through the cable channel and cable connection 7 Follow step 6 through step 11 on...

Page 28: ...C X1 1 2 2 black 2 GND_IN X1 2 3 3 brown 3 E stop circuit 2 X1 3 4 4 white green 4 E stop circuit 2 X1 4 5 5 gray 5 E stop circuit 1 X1 5 6 6 red blue 6 E stop circuit 1 X1 6 7 7 green brown 7 Enabling switch circuit 1 X1 7 8 8 yellow 8 Enabling switch circuit 1 X1 8 9 9 green 9 Enabling switch circuit 2 X1 9 10 10 gray pink 10 Enabling switch circuit 2 X1 10 11 12 11 11 Not used ETH Communication...

Page 29: ... 22 white green E stop circuit 2 5 6 gray E stop circuit 1 6 19 red blue E stop circuit 1 7 18 green brown Enabling switch circuit 1 8 20 yellow Enabling switch circuit 1 9 8 green Enabling switch circuit 2 10 21 gray pink Enabling switch circuit 2 ETH Communication Interface S3 1 1 1 Shielded 1 blue TD transmit 2 1 2 orange TD transmit 3 1 3 white RD receive 6 1 4 red RD receive S2 Illuminated Pu...

Page 30: ...fthesystemmusttakeintoaccountthepossibilityoftheLCDscreenor LCD touch screen losing functionality and unable to be used to maintain or change control of the system The touch screen shall not be the single point of control of critical functions and is not intended to replace an E stop Design of the system should follow all applicable code and good engineering practice Factors to consider include Th...

Page 31: ...al disconnect the tethered cable from the MobileView junction box IMPORTANT If you disabled EWF to make application changes then you must enable EWF again before your shut down the MobileView 2711T terminal Review EnhancedWrite Filter EWF on page 57 before you shut down the MobileView 2711T terminal IMPORTANT Do not disconnect the tethered cable from the junction box until you first shut down the ...

Page 32: ...red separately from the MobileView 2711T terminal The MobileView standard mounting bracket Cat No 2711T BRACKET is used for stationary operation or storage of the terminal The mounting bracket ships with a cutout template publication 2711T DS001 for installation Use suitable flat head screws not shipped with product to mount the bracket All dimensions are in mm in 200 7 9 100 3 9 A B 100 3 9 6 0 2...

Page 33: ...cket ships with a cutout template publication 2711T DS003 for installation Use suitable flat head screws not shipped with product to mount the bracket TIP Thelockhandleturnswhenliftedforeasiermovementofitslockingpin When you use the lock handle verify that it locks flush against the bracket surface If not lift and turn the lock handle slightly until it locks fully All dimensions are in mm in 365 1...

Page 34: ...34 Rockwell Automation Publication 2711T UM001E EN P March 2019 Chapter 3 Operate theTerminal Notes ...

Page 35: ...65 junction box for 10 seconds without opening the machine equipment or system based E stop circuits A black 22 pin bridge connector or another second generation MobileView terminal must be connected within 10 seconds or the two junction box E stop circuits are opened for safety reasons and an E stop is triggered Topic Page Junction Box Overview 35 The MobileView IP20 Junction Box 36 The MobileVie...

Page 36: ...ation MobileView 2711T terminal connects to the MobileView IP20 junction box Connector Description X1 11 pin terminal for power and safety circuits of E stop push button and enabling switch of the first generation MobileView 2711T terminal X2 6 pin terminal for the optional push button or the optional key switch X3 LAN switch for Ethernet connectivity to a control system network X4 20 pin female c...

Page 37: ...he tethered cable of the cap to the control cabinet 1 2 3 4 LAN 5 6 6 5 4 3 2 1 7 8 9 1011 24V DC GND 24V DC Power Control CabinetWall 0 8 5 mm 0 03 0 2 in thickness Connection Cable See page 28 for connector descriptions 57 mm 2 25 in Red dot on cable connector must align with red dot on junction box Junction Box Junction Box Cap GND GND IMPORTANT A 20 pin connection cable has a silver cable conn...

Page 38: ...abling device circuit 1 Enabling device circuit 1 Enabling device circuit 2 Enabling device circuit 2 1 2 5 6 3 4 7 8 1 2 3 4 5 6 1 2 3 4 5 6 7 8 9 10 11 24V DC GND E stop_ES2 E stop_ES2 E stop_ES1 E stop_ES1 Enable_ED1 Enable_ED1 Enable_ED2 Enable_ED2 Pink Black Brown White green Gray 12 17 18 19 20 12 17 18 19 20 1 2 3 4 5 Violet White pink White Blue White blue Red blue Green brown 13 14 15 16 ...

Page 39: ...ions the Ethernet network can have packet loss of 10 at 100Mbps By design Ethernet communication resends packets so there is no data loss but there is a possible reduction in communication speed Table 4 IP20 Junction Box Ethernet Pinouts X3 Pin Ethernet Signal Pin Ethernet Signal Pin Ethernet Signal 1 TD 4 Not used 7 Not used 2 TD 5 Not used 8 Not used 3 RD 6 RD 1 8 WARNING You cannot use an IP65 ...

Page 40: ...to configurable components for both junction boxes see Figure 10 on page 46 and to reduce cables that might otherwise be directed through cord grips on the 2711T JBIP65DC1 junction box The cover plate is fitted with a seal To maintain a tight seal and the IP65 rating when installed on an IP65 rated control cabinet install the cover plate on an even surface Figure 6 2711T JBBKCOVER Back Cover Plate...

Page 41: ...rarily Mount the IP65 Junction Box Temporarily mount an IP65 junction box to its installed back plate for the following For hands free wiring and subsequent configuring of 2711T JBIP65DC1 the IP65 junction box with cord grips For Box ID configuring and brightness setting of 2711T JBIP65DM1 the IP65 junction box with M12 On Machine connections IMPORTANT The following instructions also apply to the ...

Page 42: ...om the seal rings that you plan to use 4 Place the corresponding seal rings over each wire 5 Place the corresponding cable gland over each wire 6 Feed each wire through the corresponding cable outlet 7 See Figure 9 on page 44 to attach each wire to the appropriate terminal 8 After all wires are attached hand tighten the cable glands to secure the wires TIP The 2711T JBBKCOVER back cover plate also...

Page 43: ...16 0 4 in IP68 2 Standard 3 Ethernet M20 x 1 5 3 6 mm 0 12 0 24 in IP66 4 Ethernet 5 Standard M16 x 1 5 4 10 mm 0 16 0 4 in IP68 6 Standard 1 2 6 5 3 4 Black Plug Cable Gland 1 2 3 5 4 6 If Then You plan to use a second generation MobileView terminal that does not have Box ID functionality You must activate a DIP switch see DIP Switch on page 46 You plan to use a second generation MobileView termi...

Page 44: ...10 6 pinterminalforanapplicationorcontrolsystemwheremultipleIP65junctionboxesare used This terminal helps identify which IP65 junction box has a second generation MobileView terminal attached to it For more details S10Terminal Pin Descriptions on page 45 Pin No PCB Description Description 1 N C Not connected 2 ZT2 Enabling device 2 safe input 3 ZT1 Enabling device 1 safe input 4 ZT2 Enabling devic...

Page 45: ...ps By design Ethernet communication resends packets so there is no data loss but there is a possible reduction in communication speed Pin No PCB Description Description 1 DRY 1 1 Closed when a second generation MobileView terminal is connected When an application or control system has multiple IP65 junction boxes available this I O is used to determine which junction box has a second generation Mo...

Page 46: ... switches for MobileView terminals with Box ID functionality Use these switches to set an identification ID number on an IP65 junction box For more details see Box ID Functionality on page 47 3 ADJUST Use this switch to set the brightness of the illuminated E stop button on a second generation MobileView terminal For more details see Illuminated E stop Button Brightness on page 47 If Then The Mobi...

Page 47: ...o 95 The set brightness level is maintained even after a power loss ATTENTION Instructions are included in AID 1043633 to first download ActiveX control for second generation MobileView terminals with firmware versions before 9 0 ActiveX control is already included in MobileView firmware versions 9 0 or later C B A 9 8 7 6 543 2 1 0 F E D C B A 9 8 7 6 543 2 1 0 F E D Table 6 Hexadecimal Rotary Sw...

Page 48: ...E stop button on the junction box circuit board See page 47 for how to set the brightness of a second generation MobileView terminal meant to attach to your 2711T JBI65MI junction box Mount the IP65 Junction Box to Its Back Plate To mount an IP65 junction box to its back plate perform the following steps 1 If you temporarily mounted the IP65 junction box as detailed in Temporarily Mount the IP65 J...

Page 49: ...ll body unshielded or zinc die cast large body shielded mating connectors If you use shielded STP cable with metal housing isolate the shield at the junction box end of the cable to minimize ground offsets Pin No Description Wire Color 8 way Modular RJ45 Pin 1 M12_Tx White orange 1 2 M12_Rx White green 3 3 M12_Tx Orange 2 4 M12_Tx Green 6 5 Connector shell shield GND 1 2 3 5 4 1 Table 7 M12 On Mac...

Page 50: ...vice Pin Descriptions 1 External 24V input 1 E stop 2 test output 1 Enabling device 2 test output 2 2 E stop 2 safe input 2 Enabling device 2 safe input 3 Ground GND 3 3 4 Dry contact output 4 E stop 1 safe input 4 Enabling device 1 safe input 5 5 E stop 1 test output 5 Enabling device 1 test output 3 2 1 4 5 Pin No Description 1 Power 2 3 Power 4 SHOCK HAZARD Supply the IP65 junction box and the ...

Page 51: ...n box changes from solid red to solid yellow b Verify that the status indicator bar reduces one blinking yellow light after each 1 67 seconds of disconnect time c After 10 seconds of disconnect time verify that all six lights of the status indicator bar are off and subsequently replaced by a blinking yellow status indicator bar The blinking yellow status indicates that the relay outputs of the IP6...

Page 52: ...he status bar to display status Solid green A second generation MobileView terminal with an E stop button is connected correctly and the E stop has not been pressed Solid white No second generation MobileView terminal is connectedbut a 22 pin bridge connector is connected correctly Blinking white No second generation MobileView terminal or 22 pin bridge connector is connected to the junction box S...

Page 53: ...ed Error state The E stop push button on the connected second generation MobileView terminal and the retrieved E stop in the IP65 junction box memory are not the same In this case the E stop push button of the connected MobileView terminal is unactivated but the saved retained E stop in the IP65 junction box memory is activated Therefore the E stop push button on the MobileView terminal must be ac...

Page 54: ... connected to the junction box In these situations the black bridge connector is connected so the IP65 junction box is placed in a bridge active state and its E stop circuits are bypassed The black bridge connector includes a tethered cable so it can be secured with one of the bottom screws of an IP65 junction box For more information on the bottom screws see Mount the IP65 Junction Box to Its Bac...

Page 55: ... first generation MobileView terminals or 2711T QS002 Second Generation MobileView Terminal Quick Start for this set up procedure Topic Page End User Setup Procedure 55 Desktop Overview 56 EnhancedWrite Filter EWF 57 FTView ME Station 58 KEPServer Enterprise 67 VNC Server 67 System Config 69 Network Settings 72 Remote Desktop 73 Touch Calibration 74 Rescue 75 Restore the Default BIOS 75 Change the...

Page 56: ...e MobileView 2711T terminal power plan such as display brightness and sleep options Time and Date Use to adjust the MobileView 2711T terminal system clock Local Security Use to configure the MobileView 2711T terminal local security policy Use only for advanced security configuration User Accounts Use to manageWindows user accounts within the MobileView 2711T terminal operating system Touch Configu...

Page 57: ...cked By default EWF is disabled 2 On the MobileView 2711T terminal desktop tap the EWF Manager Button Description Tap to power down the MobileView 2711T terminal Tap to reboot restart the MobileView 2711T terminal TaptotogglebetweenopentasksandapplicationsontheMobileView2711Tterminal similarto Alt Tab on a keyboard Status indicator for EnhancedWrite Filter EWF Closed lock signifies EWF is enabled ...

Page 58: ...w terminal To initially configure FactoryTalk View ME Station perform the following steps IMPORTANT Rockwell Automation recommends that you only enable EWF after applications on the MobileView 2711T terminal such as FactoryTalk View Machine Edition ME have been set up If you make application changes with EWF enabled then those changes are lost when the MobileView 2711T terminal is powered down or ...

Page 59: ...SB storage device 6 Touch and hold for about 3 seconds and then release A pull down menu appears 7 Tap Copy 8 Browse to find the internal SD CARD D drive of the MobileView 2711T terminal 9 Touch and hold for about 3 seconds and then release A pull down menu appears 10 Tap Paste The runtime application file MER needed for FTView ME Station now resides on the internal SD card drive 11 Close File Exp...

Page 60: ...iew terminal power up or reboot 18 If desired tap Application Settings or F3 to configure FactoryTalk View ME Station application specific settings for example device shortcuts or start up language 19 Tap the MobileView terminal desktop to access EWF Manager and enable EWF see page 57 for how to enable EWF After you enable EWF the MobileView 2711T terminal automatically restarts 20 If FactoryTalk ...

Page 61: ... Within FactoryTalk View Studio software launch the transfer utility 3 On the Download tab of the transfer utility dialog box select the following The MER file that you just created on your personal computer as the source file A The destination storage type as External Storage 1 B This selection places the MER file on the SD card of your MobileView terminal Select your MobileView terminal as the d...

Page 62: ... application loads 9 Tap Terminal Settings or F4 to configure FactoryTalk ME Station specific settings for example for FactoryTalk View ME Station to automatically start on a MobileView 2711T terminal power up or reboot 10 If desired tap Application Settings or F3 to configure FactoryTalk View ME Station application specific settings for example device shortcuts or start up language 11 Tap the Mob...

Page 63: ...wMEStation If your FactoryTalk View ME Station software uses momentary push buttons and you require long press times to activate those buttons then the right click touch screen functionality within the MobileView operating system must be disabled By default right click functionality is enabled for the touch screen To disable right click touch screen functionality perform the following steps 1 From...

Page 64: ...WF on page 57 FactoryTalkViewMEStationSoftwarePatch For MobileView 2711T terminals bought before May 2016 a patch is available for the FactoryTalk View ME Station software so you can download MER files through the Ethernet network instead of a USB storage device There are two ways to download this patch as a patch or as an updated system image IMPORTANT The system image includes the patch but upda...

Page 65: ...ersonal computer 5 Copy the patch to an attached USB storage device 6 Insert the USB storage device into the USB port on the back of the MobileView 2711T terminal 7 On the MobileView 2711T terminal desktop tap File Explorer 8 Browse to find the USB storage device 9 Select and run the patch file 10 After the patch is applied you must reboot the MobileView 2711T terminal IMPORTANT If you have Factor...

Page 66: ...ct your MobileView 2711T terminal model 5 Under the corresponding Selections tab click Downloads 6 Under the Downloads column click or check Select Files 7 Select the accessory file for the version of your FactoryTalk View ME Station software 8 Click Download Cart and then Download Now 9 Follow the instructions on the site to download the system image to your personal computer 10 Copy the system i...

Page 67: ...her computer It transmits keyboard mouse events from one computer to another over a network IMPORTANT KEPServer Enterprise requires a license that can be purchased at https www kepware com en us products kepserverex suites allen bradley suite KEPServer Enterprise is an application only for administrators For more information on how to configure KEPServer Enterprise see publication VIEWME UM004 Fac...

Page 68: ...s 1 On the MobileView 2711T terminal desktop tap VNC Server 2 A dialog box asks if you wish to toggle activate if off deactivate if on VNC Server 3 Adjust settings on the various tabs in the VNC dialog box to your communication needs 4 When you are finished tap OK to exit VNC Server IMPORTANT WhenVNC Server is active only steps 1 and 2 are performed to deactivate the application ...

Page 69: ...sonal computer access the Rockwell Automation Product Compatibility and Download Center PCDC http compatibility rockwellautomation com Pages home aspx 2 Under Download click Find Downloads 3 In the Product Search field use MobileView as your search criteria IMPORTANT Only someone with administrator privileges can perform BIOS or firmware updates You must disable EWF before you configure System Con...

Page 70: ... USB port on the back of the MobileView 2711T terminal 8 On the System Config dialog box tap Firmware Update Firmware Update automatically finds available firmware files 9 Tap to select a UPD file for the update 10 Tap Update A dialog box appears when the update is completed 11 Tap OK 12 Tap Exit on the Firmware Update screen 13 Tap Exit on the System Config screen TIP YoumustberegisteredwiththeRo...

Page 71: ...l computer 5 Attach a FAT32 formatted USB storage device to the computer that is appropriately sized for the ROM file 6 Copy the ROM file from your personal computer to the attached USB storage drive 7 Remove the USB storage device from your personal computer and insert it into the USB port on the back of the MobileView 2711T terminal 8 On the System Config dialog box tap BIOS Update BIOS Update a...

Page 72: ...T terminal perform the following steps 1 On the MobileView 2711T terminal desktop tap Network Settings The Local Area Connection icon appears with the network cable unplugged 2 Touch and hold for about three seconds and then release A right click menu appears 3 Tap Properties 4 On the Properties dialog box tap to select Internet Protocol Version 4 TCP IPv4 5 Tap Properties TIP You can also tap Con...

Page 73: ...Close on the Local Connection Properties dialog 9 Close the Network Connections window to return to the MobileView 2711T terminal desktop Remote Desktop Use the Remote Desktop icon to connect to another device such as a personal computer To set up remote access perform the following steps 1 On the MobileView 2711T terminal desktop tap Remote Desktop Must be a unique address on the LAN Mustbeidenti...

Page 74: ...s 2 In the Computer field enter the computer name to access remotely 3 Click the Options button to configure remote access options 4 Click Connect to complete the remote access setup Touch Calibration Use this feature to calibrate touch screen sensitivity Follow the instructions that are displayed during calibration ...

Page 75: ...the following steps 1 On the MobileView 2711T terminal desktop tap Rescue 2 This dialog box appears 3 4 Tap OK The MobileView 2711T terminal automatically restarts Restore the Default BIOS To restore the BIOS to the settings that were shipped with the MobileView 2711T terminal perform the following steps 1 Restart or power up the MobileView 2711T terminal 2 Press F7 on the front of the MobileView ...

Page 76: ...r default password is 4041 The user default password is 7090 4 Toggle down to Enter Setup and press Enter on the keyboard 5 Toggle across to the Save and Exit tab 6 On the Save and Exit tab toggle down to Restore Defaults and press Enter on the keyboard 7 Tap Yes on the confirmation dialog box and press Enter on the keyboard 8 Toggle up to Save Changes and Reset and press Enter on the keyboard ...

Page 77: ...S password from the default that is shipped with the MobileView 2711T terminal perform the following steps 1 Restart or power up the MobileView 2711T terminal 2 Press F7 when the start up screen appears 3 With the external keyboard enter the default BIOS password See step 3 on page 76 for the appropriate password IMPORTANT Only someone with administrator privileges can change the BIOS password You...

Page 78: ...on the keyboard The BIOS set up utility appears on the Main tab 5 Toggle across to the Security tab 6 On the Security tab toggle down to Administrator Password or User Password and press Enter 7 With the external keyboard enter the current default BIOS password and press Enter See step 3 on page 76 for the appropriate password 8 Read Password Description to assist with your new password ...

Page 79: ... new password and press Enter 10 After you create your password toggle up and across to the Save and Exit tab 11 On the Save and Exit tab toggle down to Save Changes and Reset 12 Press Enter on the keyboard 13 Select Yes on the confirmation dialog box and press Enter on the keyboard The MobileView 2711T terminal automatically restarts with the new password ...

Page 80: ...4 On the boot device screen toggle down to Backup and Restore and press Enter on the keyboard IMPORTANT IfyoubackuptheOSimage thencertainpreparations sysprep areneededfor proper EWF functionality For more information see the Rockwell Automation Knowledgebase You need an external keyboard and a USB storage device at least 32 GB to back up the OS image There is only one USB port on the back of the M...

Page 81: ...kup Restore 6 From the Back Restore screen tap Backup 7 From the BSS Select Drive screen tap to select the attached USB storage drive for where to back up 8 Tap to select the appropriate file to back up to the USB storage drive 9 Tap Backup 10 On the back up confirmation dialog box tap OK TIP The BSS screen can take up to 60 seconds to appear TIP Use a USB storage drive that is at least 32 GB ...

Page 82: ...cons A dialog box with a progress bar monitors the backup 11 This dialog box appears when the backup is finished 12 Tap OK You are returned to the BSS screen 13 On the BSS screen tap Shutdown to power down the terminal or Reboot to restart the terminal TIP The OS image backup can take up to 30 minutes to complete ...

Page 83: ...n page 76 for default passwords 4 On the boot device screen toggle down to Backup and Restore and press Enter on the keyboard IMPORTANT If you restore the OS image then you remove any configured settings with the current image You need an external keyboard and a USB storage device at least 32 GB to back up the OS image There is only one USB port on the back of the MobileView 2711T terminal so Rock...

Page 84: ... restore BSS searches for image files in the images folder on the attached USB storage drive TIP The BSS screen can take up to 60 seconds to appear IMPORTANT Verify that the USB storage drive is formatted with NTFS and the drive contains an OS image from one of the following sources From theVMDK files that are generated from the OS image backup that is detailed on page 80 From an OS image with fac...

Page 85: ...S Settings and Desktop Icons Chapter 5 8 Tap to select the appropriate file on the USB storage drive 9 Tap Restore 10 On the restore confirmation dialog box tap OK A dialog box with a progress bar monitors the restoration TIP The restoration can take up to 20 minutes to complete ...

Page 86: ...ch 2019 Chapter 5 Set Up the BIOS Settings and Desktop Icons This dialog box appears when the restoration is finished 11 Tap OK You are returned to the BSS screen 12 On the BSS screen tap Shutdown to power down the terminal or Reboot to restart the terminal ...

Page 87: ...is used in harsh environments For the housing dampen a cloth with a mixture of 50 water and 50 isopropyl alcohol or a mild detergent Do not use harsh cleaning additives Topic Page Clean the MobileView 2711TTerminal 87 Handle and Care for the MobileView 2711TTerminal and IP65 Junction Box 88 Chemical Resistance 88 Real time Clock Battery 89 Troubleshoot the MobileView 2711TTerminal 89 Provide Infor...

Page 88: ... do not set the terminal on unstable surfaces and keep the cable clear of high traffic areas To avoid damage to the operating elements do not set the terminal on its operating side If the terminal falls to the ground test the E stop switch and enabling switch before operating the machine plant Do not set the terminal near heat sources and avoid direct sunlight DonotexposetheterminalorIP65junctionb...

Page 89: ...uttons to de activate the screen saver Check power to the terminal Follow instructions for anomaly Terminal does not power up If the screen is blinking or rapidly changing brightness a corrupted registry or OS image can exist a Restore the OS image b If an OS image restoration does not correct the anomaly contact Rockwell Automation Technical Support 83 91 Difficulty with touch screen selections T...

Page 90: ... cable from the IP65 junction box 2 Verify that the illuminated E stopbutton on the second generation MobileView terminal is unlocked pressed and released 3 Reset the system or machine 4 Reconnect the second generationMobileView terminal and 22 pin connection cable to the IP65 junction box within 10 seconds of returned power 5 If the problem persists verify that the emergency stop wiring or connec...

Page 91: ...nfig dialog box tap System Info The system image version number is most important but other version information can also be helpful Ship orTransport a MobileView Device If you must ship a MobileView terminal or a MobileView junction box via common carrier or otherwise transport it to another location for service or any other reason you must first uninstall the device and place it in its original p...

Page 92: ...bileView 2711T terminal or MobileView junction box like other waste material Most MobileView devices contain heavy metals that can contaminate the earth Therefore check with local health and sanitation agencies for ways to safely dispose of MobileView 2711T terminals and MobileView junction boxes At the end of its life a MobileView device must be collected separately from any unsorted municipal wa...

Page 93: ...Color resolution Resistive touch screen 10 1 WXGA 1280 x 800 pixels Analog resistive Function keys No Yes No 3 position enable switch Yes 2 circuit E stop Yes USB drive slot Yes 2 0 Communication 10 100 Ethernet Dimensions See page 11 Weight 1550 g 3 42 lb 1 The operating system and 32 GB flash drive are not included with the 2711T T10G1N1 TC MobileView terminal Cat No 2711T Attribute T10R1N1 B10I...

Page 94: ...10 100 Ethernet Dimensions See page 36 Weight approx 220 g 0 49 lb Attribute Cat No 2711T JBIP20DC Rated supply voltage 24V DC Supply voltage tolerance range 19 2 30V DC EN 61131 2 Input current 1 1 Without a MobileView terminal connected to the junction box 500 mA at 24V DC Peak inrush current 5 6 A max Connector cycle duration 2 2 Appliestosilver20 pincableconnector Testtheconnectormonthlytoveri...

Page 95: ... the IP65 junction box from operation after the connection cycles have been exceeded 5000 typical E stop functions Voltage min Current min Ie Current carrying capacity min Usage category Reaction time max 3 Isolation Bounce time Proof test interval 4 Switching cycles relay PFHd 3 Reaction time is time before the E stop is triggered 4 Decommission the safety function once the E stop has been activa...

Page 96: ...ion cable 5 m 16 4 ft with black connector to connect a 22 pin MobileView terminal to an IP65 junction box 2711T 10MCABLE2 Connection cable 10 m 32 8 ft with black connector to connect a 22 pin MobileView terminal to an IP65 junction box 2711T 15MCABLE2 Connection cable 15 m 49 2 ft with black connector to connect a 22 pin MobileView terminal to an IP65 junction box 2711T JBIP65DC1 1 A 24V DC powe...

Page 97: ...g IP65 per EN 60529 Safety EN 61131 2 Programmable Controllers MobileView terminals EN ISO 13850 Safety Function EN 60204 1 Safety Function IP65 junction boxes EN ISO 13850 Safety Function EN 60204 1 Safety Function EN ISO 13849 1 Safety Function EN ISO 10218 1 Safety Function EN 61131 2 Programmable Controllers EMC 2014 30 EU Emissions EN 61131 2 Immunity EN 61131 2 REACH Regulation No 1907 2006 ...

Page 98: ...98 Rockwell Automation Publication 2711T UM001E EN P March 2019 Appendix A Specifications Notes ...

Page 99: ...inal 20 21 88 hardware description 11 J junction box connecting MobileView terminal 36 wiring diagram 38 K keypad 12 keypad description 12 M mounting bracket plate dimensions 32 33 P PC card slot inserting PC card 13 power supply 17 44 S Setup menu Firmware Configuration 74 Firmware Update 58 T technical support 91 terminal cleaning 87 connecting to junction box 36 handling 20 21 88 troubleshootin...

Page 100: ...100 Rockwell Automation Publication 2711T UM001E EN P March 2019 Index Notes ...

Page 101: ...Rockwell Automation Publication 2711T UM001E EN P March 2019 101 Index Notes ...

Page 102: ...102 Rockwell Automation Publication 2711T UM001E EN P March 2019 Index Notes ...

Page 103: ......

Page 104: ...ctlytoatechnicalsupport engineer https rockwellautomation custhelp com app phone Literature Library Installation Instructions Manuals Brochures and Technical Data https www rockwellautomation com global literature library overview page Product Compatibility and Download Center PCDC Get help determining how products interact check features and capabilities and find associated firmware https compati...

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