Troubleshooting •
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11 Troubleshooting
The Accu-Chek Inform II meter continually checks its sys-
tems for unexpected and unwanted conditions.
A troubleshooting table follows that will help you when
the system is not performing as expected. Most concerns
can be resolved quickly by referring to this table for help.
Take the following steps when an unexpected condition
arises:
■
Find the displayed message or condition in the
Troubleshooting Table.
■
Take the action suggested under the column
header
Possible Solution
.
If further assistance is required, call your local Roche
representative.
Errors and unusual behavior
without error messages
Some conditions may arise that have no associated error
message. Refer to the following table, if such a condition
arises on the Accu-Chek Inform II system.
Display/symptom
Possible solution
No message or unusual behavior
Meter display does not power on
– Wait 10 seconds and try powering on the unit again.
– Place the meter in the base unit and confirm that it is
charging.
– Check that the battery pack is correctly installed and
connected.
Follow the instructions in Chapter 9 to avoid data loss when
replacing the battery pack.
Meter displays an unexpected result
Refer to the package insert for the test strips.
Summary of Contents for ACCU-CHEK Inform II
Page 1: ...Accu Chek Inform II BLOOD GLUCOSE MONITORING SYSTEM Operator s Manual ...
Page 3: ...0 4807839001 05 2013 09 EN Operator s Manual Version 5 0 A ACCU CCU CHEK HEK Inform II System ...
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Page 104: ...8 Proficiency Testing 104 This page intentionally left blank ...
Page 160: ...12 General Product Information 160 This page intentionally left blank ...
Page 206: ...D Supplement for Observed Test Sequence 206 This page intentionally left blank ...
Page 210: ...Index 210 This page intentionally left blank ...
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