IFAX Troubleshooting
M160/M161 Fax Option
29
SM
M
160/
M
161 F
A
X
OP
T
ION
3.2 IFAX TROUBLESHOOTING
Use the following procedures to determine whether the machine or another part of the network is
causing the problem.
Communication
Route
Item
Action [Remarks]
General LAN
1. Connection with
the LAN
Check that the LAN cable is connected
to the machine.
Check that the LEDs on the hub are lit.
1. LAN activity
Check that other devices connected to the
LAN can communicate through the LAN.
Between IFAX and
PC
1. Network
settings on the
PC
Check the network settings on the PC.
[Is the IP address registered in the TCP/IP
properties in the network setup correct?
Check the IP address with the
administrator of the network.]
1. Check that PC
can connect
with the
machine
Use the “ping” command on the PC to
contact the machine.
[At the MS-DOS prompt, type ping then the
IP address of the machine, then press
Enter.]
1. LAN settings in
the machine
Check the LAN parameters
Check if there is an IP address conflict
with other PCs.
[Use the “Network” function in the User
Tools. If there is an IP address conflict,
inform the administrator.]
Between machine
and e-mail server
1. LAN settings in
the machine
Check the LAN parameters
Check if there is an IP address conflict
with other PCs.
Use the “Network” function in the User
Tools. If there is an IP address conflict,
inform the administrator.]
Summary of Contents for M160
Page 1: ...SERVICE MANUAL M160 M161 ...
Page 14: ......
Page 18: ......
Page 19: ...PRODUCT INFORMATION REVISION HISTORY Page Date Added Updated New None ...
Page 20: ......
Page 28: ......
Page 29: ...INSTALLATION REVISION HISTORY Page Date Added Updated New None ...
Page 30: ......
Page 115: ...PREVENTIVE MAINTENANCE REVISION HISTORY Page Date Added Updated New None ...
Page 116: ......
Page 122: ......
Page 123: ...REPLACEMENT AND ADJUSTMENT REVISION HISTORY Page Date Added Updated New None ...
Page 124: ......
Page 158: ...Fusing M160 M161 4 34 SM 4 Two brackets A 5 Fusing lamp A ...
Page 170: ...Paper Feed M160 M161 4 46 SM ...
Page 176: ...Paper Transport M160 M161 4 52 SM ...
Page 218: ......
Page 219: ...SYSTEM MAINTENANCE REVISION HISTORY Page Date Added Updated New None ...
Page 220: ......
Page 242: ......
Page 243: ...TROUBLESHOOTING REVISION HISTORY Page Date Added Updated New None ...
Page 244: ......
Page 366: ......
Page 367: ...ENERGY SAVE REVISION HISTORY Page Date Added Updated New None ...
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Page 378: ...M160 M161 SERVICE MANUAL APPENDICES ...
Page 379: ......
Page 382: ...APPENDIX SPECIFICATIONS REVISION HISTORY Page Date Added Updated New None ...
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Page 402: ...APPENDICES PREVENTIVE MAINTENANCE TABLES REVISION HISTORY Page Date Added Updated New None ...
Page 403: ......
Page 412: ...APPENDICES SP MODE TABLES REVISION HISTORY Page Date Added Updated New None ...
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Page 647: ...M160 M161 FAX OPTION REVISION HISTORY Page Date Added Updated New None ...
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Page 812: ...Fax Communication Features SM 156 M160 M161 Fax Option Report Sample ...
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