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Ricoh B022 Service Manual Download Page 342

Trouble- 

shooting 

 SELF-DIAGNOSTIC 

MODE 

SM 7-13 

B022/B027 

7.2 SELF-DIAGNOSTIC MODE 

7.2.1  SELF-DIAGNOSTIC MODE AT POWER ON 

As soon as the main machine is powered on, the controller waits for the initial 
settings of the copy engine to take effect and then starts an independent self-
diagnostic test program. The self-diagnostic test follows the path of the flow chart 
shown below and checks the CPU, memory, HDD, and so on. An SC code is 
displayed in the touch panel if the self-diagnostic program detects any malfunction 
or abnormal condition. 

Self-Diagnostic Test Flow 

 

Power On

ASIC Check

Initialization

Memory Check for

Self-Diagnostic Test

SSCG Check

HDD Check

Memory Check

OPC Check

IEEE1284

I/F Check

CPU Check

Program ROM,
DIMM CRC Check

NVRAM Check

Illegal Interrupt
Check

Font ROM Check

RTC Check

IC Card

I/FCheck

Network Check

Engine I/F Check

System OS,
Application Check

Self-Diagnostic

Mode Selection

 

B027T516.WMF

Rev. 11/2002 

Summary of Contents for B022

Page 1: ...B022 B027 SERVICE MANUAL 001197MIU RICOH GROUP COMPANIES...

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Page 3: ...B022 B027 SERVICE MANUAL RICOH GROUP COMPANIES...

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Page 5: ...B022 B027 SERVICE MANUAL 001197MIU...

Page 6: ......

Page 7: ...RMISSION OF RICOH CORPORATION All product names domain names or product illustrations including desktop images used in this document are trademarks registered trademarks or the property of their respe...

Page 8: ......

Page 9: ...tion Users of this manual should be either service trained or certified by successfully completing a Ricoh Technical Training Program Untrained and uncertified users utilizing information contained in...

Page 10: ......

Page 11: ...LEGEND PRODUCT CODE COMPANY GESTETNER LANIER RICOH SAVIN B022 2212 5622AG Aficio 1022 2522 B027 2712 5627AG Aficio 1027 2527 DOCUMENTATION HISTORY REV NO DATE COMMENTS 11 2001 Original Printing...

Page 12: ......

Page 13: ...EW 1 15 1 8 BOARD STRUCTURE 1 17 1 8 1 OVERVIEW 1 17 1 8 2 CONTROLLER 1 19 DETAILED SECTION DESCRIPTIONS 2 DETAILED SECTION DESCRIPTIONS 2 1 2 1 SCANNING 2 1 2 1 1 OVERVIEW 2 1 2 1 2 SCANNER DRIVE 2 2...

Page 14: ...AUTO POWER CONTROL APC 2 22 2 3 3 LD SAFETY SWITCH 2 23 2 4 PHOTOCONDUCTOR UNIT PCU 2 24 2 4 1 OVERVIEW 2 24 2 4 2 DRIVE 2 25 2 4 3 NEW PCU DETECTION 2 26 2 5 DRUM CHARGE 2 27 2 5 1 OVERVIEW 2 27 2 5...

Page 15: ...IZE 2 51 Overview 2 51 Paper Size Thresholds 2 51 Feed Pressure Adjustment 2 52 Effect of the Amount of Remaining Paper 2 52 From tray full to paper near end 2 52 From paper near end to paper end 2 53...

Page 16: ...N FLOW CHART 3 5 3 2 3 ACCESSORY CHECK 3 6 3 2 4 INSTALLATION PROCEDURE 3 7 3 3 PAPER TRAY UNIT INSTALLATION 3 11 3 3 1 ACCESSORY CHECK 3 11 3 3 2 INSTALLATION PROCEDURE 3 11 3 4 LCT INSTALLATION 3 14...

Page 17: ...0 USER ACCOUNT ENHANCEMENT B443 5 57 SERVICE TABLES 4 SERVICE TABLES 4 1 4 1 GENERAL CAUTION 4 1 4 1 1 PCU PHOTOCONDUCTOR UNIT 4 1 4 1 2 TRANSFER ROLLER UNIT 4 1 4 1 3 SCANNER UNIT 4 1 4 1 4 LASER UNI...

Page 18: ...T SP1 109 4 70 4 3 PROGRAM DOWNLOAD 4 71 4 4 SOFTWARE RESET 4 72 4 5 SYSTEM SETTINGS AND COPY SETTING RESET 4 72 4 5 1 SYSTEM SETTING RESET 4 72 4 5 2 COPIER SETTING RESET 4 73 4 6 USER TOOLS 4 74 4 6...

Page 19: ...2 THERMISTORS 6 17 6 5 3 THERMOFUSE 6 18 6 5 4 HOT ROLLER AND FUSING LAMP 6 20 6 5 5 PRESSURE ROLLER CLEANING ROLLER 6 21 6 5 6 PAPER EXIT SENSOR PAPER OVERFLOW SENSOR 6 22 6 6 PAPER FEED 6 23 6 6 1...

Page 20: ...RRECTING SKEWED IMAGES 6 46 6 11 2 CORRECTING TRAPEZOID IMAGES 6 49 TROUBLESHOOTING 7 TROUBLESHOOTING 7 1 7 1 SERVICE CALL CONDITIONS 7 1 7 1 1 SUMMARY 7 1 7 1 2 SC CODE DESCRIPTIONS 7 2 7 2 SELF DIAG...

Page 21: ...LACEMENT 8 20 3 10 PAPER SIZE SWITCH REPLACEMENT 8 21 LCT A862 B391 1 OVERALL MACHINE INFORMATION 9 1 1 1 SPECIFICATIONS 9 1 1 2 MECHANICAL COMPONENT LAYOUT 9 2 1 3 ELECTRICAL COMPONENT LAYOUT 9 3 1 4...

Page 22: ...2 4 1 SINGLE SIDED ORIGINALS 10 11 2 4 2 DOUBLE SIDED ORIGINALS 10 12 2 4 3 ORIGINAL TRAILING EDGE SENSOR 10 13 2 5 STAMP 10 14 2 6 TIMING CHART 10 15 2 7 CONDITION OF JAM DETECTION 10 16 2 8 OVERALL...

Page 23: ...13 1 OVERALL INFORMATION 12 1 1 1 SPECIFICATIONS 12 1 1 2 MECHANICAL COMPONENT LAYOUT 12 2 1 3 ELECTRICAL COMPONENT LAYOUT 12 3 1 4 ELECTRICAL COMPONENT DESCRIPTION 12 3 2 DETAILED SECTION DESCRIPTION...

Page 24: ...APER FEED ROLLER FRICTION PAD PAPER END SENSOR 14 5 3 2 PAPER SIZE SENSOR BOARD 14 6 3 3 PAPER FEED CLUTCH 14 7 DUPLEX A896 B414 1 OVERALL MACHINE INFORMATION 15 1 1 1 SPECIFICATIONS 15 1 1 2 MECHANIC...

Page 25: ...N PCB 17 1 1 2 STAPLER UNIT 17 2 1 3 MOTORS 17 3 1 3 1 SHIFT MOTOR 17 3 1 3 2 STAPLER MOTOR 17 3 1 3 3 UPPER TRANSPORT MOTOR AND EXIT MOTOR 17 3 1 3 4 LOWER TRANSPORT MOTOR 17 4 1 4 MOTORS AND SENSORS...

Page 26: ...DDLE ROLLER SOLENOID 18 5 1 5 STAPLER UNIT 18 6 1 6 JOGGER TRAY UNIT 18 6 1 7 PAPER EXIT SENSOR FEELER 18 7 1 8 MAIN MOTOR 18 7 1 9 JOGGER MOTOR 18 8 1 10 CONTROL BOARD 18 8 1 11 OUTPUT TRAY UNIT 18 9...

Page 27: ...19 1 1 1 FIRMWARE MODIFICATION HISTORY 19 1 1 1 1 FIRMWARE MODIFICATION HISTORY CONTROLLER 19 1 1 1 2 FIRMWARE MODIFICATION HISTORY SBCU 19 3 1 1 3 FIRMWARE MODIFICATION HISTORY LCDC 19 4 1 1 4 FIRMW...

Page 28: ...D TEST POINTS 2 1 SERVICE TABLES 3 SERVICE TABLES 3 1 3 1 SERVICE PROGRAM MODE 3 1 3 1 1 ENABLING AND DISABLING SERVICE PROGRAM MODE 3 1 Entering the SP mode 3 1 Exiting the Service Mode 3 1 3 2 PRINT...

Page 29: ...th 4 8 4 4 NIB 4 9 4 4 1 BLOCK DIAGRAM 4 9 4 4 2 LED INDICATORS 4 9 4 5 IEEE1394 INTERFACE 4 10 4 5 1 SPECIFICATIONS 4 10 Hardware Specification 4 10 System Requirements 4 10 4 5 2 IEEE1394 4 10 4 5 3...

Page 30: ...ANAGEMENT 2 10 2 2 2 D CHANNEL LAYER 1 2 10 2 2 3 D CHANNEL LINK LAYER 2 10 2 2 4 D CHANNEL NETWORK LAYER 2 11 2 2 5 B CHANNEL LINK LAYER 2 11 2 2 6 B CHANNEL NETWORK LAYER 2 12 2 2 7 TRANSPORT LAYER...

Page 31: ...TRANSMISSION PARAMETERS 3 73 3 4 1 PROGRAMMING PROCEDURE 3 73 3 4 2 PARAMETERS 3 74 3 5 SERVICE RAM ADDRESSES 3 78 DETAILED SECTION DESCRIPTIONS 4 DETAILED SECTION DESCRIPTIONS 4 1 4 1 OVERVIEW 4 1 4...

Page 32: ...PERSONAL INFORMATION TRANSFER BOXES 4 13 Personal Box Confidential Box 4 13 Transfer Box 4 14 Information Box Polling Tx 4 15 4 4 2 MULTI PORT 4 16 4 4 3 DOCUMENT SERVER 4 17 4 4 4 LAN FAX DRIVER 4 1...

Page 33: ...may cause temporary eye discomfort Try to remove with eye drops or flush with water as first aid If unsuccessful get medical attention SAFETY AND ECOLOGICAL NOTES FOR DISPOSAL 1 Do not incinerate the...

Page 34: ...repairable in the field Customer engineers are therefore directed to return all chassis and laser subsystems to the factory or service depot when replacement of the optical subsystem is required WARNI...

Page 35: ...OLLERS B453 B461 SERVICE TABLES B022 B027 1 BIN TRAY UNIT A898 B413 FAX UNIT B418 PREVENTIVE MAINTENANCE B022 B027 SHIFT TRAY UNIT B313 B459 REPLACEMENT AND ADJUSTMENT B022 B027 BY PASS A899 B415 TROU...

Page 36: ......

Page 37: ...OVERALL MACHINE INFORMATION...

Page 38: ......

Page 39: ...Custom sizes 2nd paper tray Width 100 297 mm 3 9 11 5 Length 148 432 mm 5 8 17 0 By pass tray Option Width 90 305 mm 3 5 12 0 Length 148 1 260 mm 5 8 49 6 Copy Paper Weight Paper Tray 60 105 g m2 16 2...

Page 40: ...5 kW Approx 1 44 kW Approx 1 5 kW Stand by Approx 150 Wh Approx 150 Wh Approx 160 Wh Approx 160 Wh Energy Saver Auto Off Less than 10 W Less than 10 W Less than 10 W Less than 10 W NOTE 1 Full system...

Page 41: ...2 A3 11 x 17 Non memory copy mode 27 15 Memory copy mode 27 15 NOTE Measurement Conditions 1 Not APS mode 2 A4 LT copying 3 Full size Warm up Time Less than 10 seconds 20 C 68 F from when the operatio...

Page 42: ...ts A4 B5 A5 B6 81 2 x 11 51 2 x 81 2 10 sheets A3 B4 11 x 17 81 2 x 13 1 sheets non standard sizes NOTE Copy paper weight 80g m2 20 lb Toner Replenishment Cartridge exchange 360 g cartridge Toner Yiel...

Page 43: ...Overall Information MACHINE CONFIGURATION SM 1 5 B022 B027 1 2 MACHINE CONFIGURATION 1 2 1 SYSTEM COMPONENTS 2 3 4 5 6 7 8 9 10 11 12 13 1 Rev 10 2002...

Page 44: ...red 500 sheet finisher B442 10 Most components are common with G062 500 sheet finisher bridge unit required Key Counter Bracket Optional B452 HDD B420 User Account Enhance B443 Common with B003 B004 M...

Page 45: ...ange Unit Optional 10 Bridge Unit Optional No 10 requires no 11 or 12 Install either no 6 or 10 11 1000 sheet Finisher Optional Install either no 11 or 12 Requires no 10 and either no 3 or 4 12 500 sh...

Page 46: ...ER PATH 1 Optional ADF 2 Optional 1 bin Tray 3 Optional Interchange Unit 4 Optional Duplex Unit 5 Optional By pass Feed Tray 6 Optional Paper Tray Unit 7 Optional 1000 sheet Finisher 8 Optional Bridge...

Page 47: ...Overall Information MECHANICAL COMPONENT LAYOUT SM 1 9 B022 B027 1 4 MECHANICAL COMPONENT LAYOUT B027V502 WMF 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28...

Page 48: ...Fusing hot roller 11 Fusing pressure roller 12 Cleaning unit 13 OPC drum 14 Transfer roller 15 Development roller 16 ID sensor 17 Registration roller 18 Friction pad 19 Paper feed roller 20 Paper siz...

Page 49: ...n rollers Switches SW1 Main Provides power to the machine If this is off there is no power supplied to the machine SW2 Right Upper Cover Detects when the right upper cover is open SW3 Right Cover Cuts...

Page 50: ...t Paper Height 2 Detects the amount of paper in the 1st paper tray S19 2nd Paper Height 1 Detects the amount of paper in the 2nd paper tray S20 2nd Paper Height 2 Detects the amount of paper in the 2n...

Page 51: ...forming on the optics H2 Tray Option Turns on when the main power switch is off to prevent moisture from forming around the paper trays Others TS1 Fusing Thermostats Opens the fusing lamp circuit if...

Page 52: ...LAYOUT 1 Scanner Drive Motor 2 Main Motor 3 Registration Clutch 4 Upper Paper Feed Clutch 5 Upper Transport Clutch 6 Lower Paper Feed Clutch 7 Lower Transport Clutch B027V301 WMF B027V302 WMF 1 2 3 4...

Page 53: ...l signal processed and stored in the memory At the time of printing the data is retrieved and sent to the laser diode For multi copy runs the original is scanned once only and stored to the memory 2 D...

Page 54: ...toner supply control Also the ID sensor measures the reflectivity of the drum surface The output signal is used for charge roller voltage control 6 IMAGE TRANSFER Paper is fed to the area between the...

Page 55: ...Tray Bridge Unit Finisher Sensors Clutches Solenoids High Voltage P P Ther mistors PSU Motors Paper Tray Unit LCT ARDF APS Sensors Lamp Stabilizer Scanner Motor IPU LSD LD Unit NIB SBU Operation Pane...

Page 56: ...engine control board It controls the following functions Engine sequence Timing control for peripherals Operation control Drive control for the sensors motors and solenoids of the printer and scanner...

Page 57: ...he controller s IC Card slot Controller System OS Copier Operation panel SBCU engine control Printer Scanner Fax PostScript 3 NIB FCU For details about how to download software from an IC card see Sof...

Page 58: ...ings user accounts max 100 and all settings for the fax printer scanner and network The NVRAM also has an RTC Real Time Clock for time management NOTE Optional NVRAM which can store up to 400 user acc...

Page 59: ...DETAILED SECTION DESCRIPTIONS...

Page 60: ......

Page 61: ...t 2nd 3rd mirrors and lens C The 1st scanner D consists of the exposure lamp a reflector E and the 1st mirror F A lamp stabilizer energizes the exposure lamp The light reflected by the reflector is of...

Page 62: ...the scanner drive motor speed and in the main scan direction it is done by image processing on the IPU board Magnification in the sub scan direction can be adjusted by changing the scanner drive motor...

Page 63: ...t sensors Each APS sensor is a reflective photosensor While the main switch is on these sensors are active and the original size data is always sent to the CPU However the CPU checks the data only whe...

Page 64: ...tting The above table shows the outputs of the sensors for each original size This original size detection method eliminates the necessity for a pre scan and increases the machine s productivity Howev...

Page 65: ...Image Processing Unit board The IPU board performs the image processing such as auto shading filtering magnification gradation processing The SIMAC on the controller board performs the image editing s...

Page 66: ...Zero Clamp Adjusts the black level reference for even pixels to match the odd pixels 2 Signal Amplification The analog signal is amplified by operational amplifiers in the AGC circuit 3 Auto Gain Con...

Page 67: ...PU performs the ADS function in accordance with the peak white level When an original with a gray background is scanned the density of the gray area is the peak white level density Therefore the origi...

Page 68: ...ge data IPU A Auto shading Pre filtering Magnification Test pattern generation IPU B Filtering MTF and smoothing ID gamma correction Grayscale processing Binary picture processing Error diffusion Dith...

Page 69: ...sharp lines Ignores background texture p 2 11 Text Mode Text Photo Good reproduction of mixed text and photographs with accurate grayscaling better than that achieved in the Text mode p 2 13 Text Phot...

Page 70: ...and where they are done Memory Control Compression SBU ADS Fax Unit IPU A Auto Shading Pre Filtering Magnification Characteristic Detection IPU B Filtering ID Gamma Correction Error Diffusion Ditheri...

Page 71: ...er 34 Main Scan Magnification 35 Enabled 34 Mirroring 35 Enabled only in the ADF mode 34 None Characteristic Detection 35 Weak Middle Strong 4 903 2 4 34 MTF Weak MTF Medium MTF Strong 4 903 1 MTF Smo...

Page 72: ...bled 34 Mirroring 35 Enabled only in the ADF mode 34 None Characteristic Detection 35 None 4 903 6 8 34 Character Smoothing 4 903 5 MTF Smoothing Filter 35 Smoothing Character 4 903 6 8 34 None Indepe...

Page 73: ...tion 35 Enabled 34 Mirroring 35 Enabled only in the ADF mode 34 None Characteristic Detection 35 Strong Middle Weak 4 903 10 12 34 MTF Weak MTF Medium MTF Strong 4 903 9 MTF Smoothing Filter 35 Charac...

Page 74: ...bled 34 Mirroring 35 Enabled only in the ADF mode 34 None Characteristic Detection 35 Weak Middle Strong 4 903 14 16 34 MTF Weak MTF Medium MTF Strong 4 903 13 MTF Smoothing Filter 35 Character Weak C...

Page 75: ...n 35 Enabled 34 Mirroring 35 Enabled only in the ADF mode 34 None Characteristic Detection 35 Weak Middle Strong 4 903 18 20 34 MTF Weak MTF Medium MTF Strong 4 903 17 MTF Smoothing Filter 35 Characte...

Page 76: ...rocessing for main scan magnification reduction is the same as in the previous digital machines Mirroring for ADF Mode When making a copy using the ADF the magnification circuit creates a mirror image...

Page 77: ...all original types except Photo mode When the reproduction ratio is less than 35 this filter is applied to all image data pixels regardless of whether they are in an edge area or non edge area When th...

Page 78: ...ith SP mode Usually dirty background is erased using the Auto Image Density ADS function However sometimes dirty background areas will still appear These can be erased with this function The threshold...

Page 79: ...duces the difference in contrast between light and dark areas of a halftone image Each pixel is corrected using the difference between it and the surrounding pixels The corrected pixels are compared w...

Page 80: ...e FCI changes the laser pulse duration and position for certain pixels Fig A shows the four possible pulse durations and Fig B shows how the laser pulse can be in one of three positions within the pix...

Page 81: ...d glass D prevents dust from reaching the polygon mirror Each surface of the polygon mirror reflects one full main scan line The laser beam goes to the F theta mirror E mirror F and BTL barrel toroida...

Page 82: ...current to the laser diode by comparing it with the reference level from the reference circuit This auto power control is done just after the machine is turned on and during printing while the laser...

Page 83: ...are located at the front and right covers The switches are installed on the 5VLD line coming from the power supply unit through the SBCU and IPU boards When the front cover or the right cover is opene...

Page 84: ...ck off Pawl 4 OPC Drum 5 ID Sensor see note 6 Development Roller 7 Development Unit 8 Charge Roller 9 Charge Roller Cleaning Roller 10 Quenching Lamp see note NOTE These parts are not included in the...

Page 85: ...ming belt C and the drum drive shaft D The main motor assembly includes a drive controller which outputs a motor lock signal when the rotation speed is out of the specified range The fly wheel E on th...

Page 86: ...w PCU has been installed in the machine because the actuator of the new PCU contacts the new PCU detect switch After the front cover and right cover are closed the machine then performs the TD sensor...

Page 87: ...uses a drum charge roller to charge the drum The drum charge roller A always contacts the surface of the drum B to give it a negative charge of 900V The high voltage supply board gives a negative dc v...

Page 88: ...the drum This measurement is made immediately after the ID sensor pattern for toner density control Immediately after making ID sensor pattern A the charge roller voltage stays on but the development...

Page 89: ...machine compares Vsdp with Vsg Vsdp Vsg 0 95 Reduce the magnitude of the drum charge voltage by 50 V Vsdp Vsg 0 90 Increase the magnitude of the drum charge voltage by 50 V 2 5 2 ID SENSOR PATTERN PRO...

Page 90: ...ROLLER CLEANING Because the drum charge roller A always contacts the drum it gets dirty easily So the charge roller cleaning roller B also contacts the drum charge roller all the time to clean the sur...

Page 91: ...parts 1 Development roller 2 Mixing auger 2 3 TD sensor 4 Mixing auger 1 5 Doctor blade This machine uses a single roller development system Two mixing augers mix the developer The toner density TD se...

Page 92: ...s C through a train of gears and the development drive shaft D When the PCU is pushed in the development drive shaft engages the development roller gear The development drive gears except for the gear...

Page 93: ...r evenly mixed Mixing auger 2 A transports excess developer scraped off the development roller C by the doctor blade D towards the front of the machine Mixing auger 1 B returns the excess developer al...

Page 94: ...at a high negative charge about 950 V To attract negatively charged toner to the black areas of the latent image on the drum the high voltage supply board applies a bias of 650 volts to the developme...

Page 95: ...osition the cap F on the toner bottle is pulled away and kept in place by the chuck G The toner supply mechanism transports toner from the bottle to the development unit The toner bottle has a spiral...

Page 96: ...the toner falls down into the toner bottle holder The toner supply mylar blades transfer the toner to the slit D When the PCU is installed in the machine the shutter E above the PCU is opened by the m...

Page 97: ...y setting is sensor control 1 mode Basically toner density is controlled using the standard TD sensor voltage Vts toner supply reference voltage Vref actual TD sensor output voltage Vt and ID sensor o...

Page 98: ...r end detection Performed Mode Sensor control 2 SP2 921 1 For designer s use only do not use in the field Toner supply decision Compare Vt with a reference voltage Vts Toner control process This toner...

Page 99: ...ets disabled The number of sheets can be changed using SP2 995 2 In this way the reflectivity of both the drum surface and the pattern on the drum are checked This compensates for any variations in th...

Page 100: ...motor on time is decided by the following factors Vt Vt Vref or Vts TD sensor sensitivity coefficient S value is 0 3 There are seven levels for toner supply motor on time as shown below Level Decisio...

Page 101: ...de to fixed supply mode 2 and the toner supply amount per page is always 200 ms regardless of the value of SP2 925 Then at the end of a job if the optional fax unit is installed or 100 copies after th...

Page 102: ...0 seconds while a toner near end condition exists Toner End Detection There are two situations for entering the toner end condition When Vt is level 7 three times consecutively the machine enters the...

Page 103: ...er remaining on the drum When toner builds up in the cleaning unit toner at the top of the pile is removed by the toner collection coil B To remove the toner and other particles that are accumulated a...

Page 104: ...ed up by the toner collection coil A is transported to the opening B in the side of the PCU Then this toner falls into the development unit with new toner coming from the toner bottle and it is all mi...

Page 105: ...e two relay sensors are used for paper jam detection The components of the paper feed station are as follows 1 Paper Lift Sensor 2 Paper Height 1 Sensor 3 Paper Height 2 Sensor 4 Paper End Sensor 5 Pa...

Page 106: ...f both the first and second paper trays The paper feed clutches B transfer drive from this motor to the paper feed rollers C When the paper feed clutch turns on the feed rollers start to feed the pape...

Page 107: ...HANISM The paper feed roller A drives the top sheet of paper from the paper tray to the copier The friction pad B allows only one sheet to feed at a time The friction pad applies pressure to the feed...

Page 108: ...ure spring K pulls the bottom plate pressure lever and this lifts the tray bottom plate When the top of the stack touches the feed roller the motor cannot pull up the plate any more so it pulls the ac...

Page 109: ...make it easier to push the tray in the lift motor rotates backwards 1 7 seconds to return the bottom plate pressure lever coupling D to the original position The amount of reverse can be adjusted with...

Page 110: ...Paper Height Sensor 2 Near End OFF ON 30 ON ON 70 ON OFF 100 OFF OFF When the tray contains paper of a small width the paper feed pressure may become too low when the thickness of the remaining stack...

Page 111: ...the smaller downward pressure from the stack so adjustment may be necessary Using the following SP modes either two or three paper size ranges can be specified Using other SP modes explained later the...

Page 112: ...antly between stack heights of 500 sheets and 50 sheets but not much for A4 or A3 paper For 500 sheets of A5 the pressure is too high To counter this the lift motor reverses 600 ms in the graph as exp...

Page 113: ...be re adjusted in the graph using the following SP modes The default is set for 50 sheets at the near end point The lift motor rotates forward for the time specified by the SP mode to increase the pr...

Page 114: ...ables paper feed from a tray if the paper size cannot be detected If the paper size actuator is broken or if there is no tray installed the Add Paper indicator will light When the paper size actuator...

Page 115: ...then press the key After selecting the special paper type the fusing temperature and transfer roller current will be changed as follows 1 Fusing temperature when thick paper is selected Current operat...

Page 116: ...his each side fence has a stopper A attached to it Each side fence can be secured with a screw B for customers who do not want to change the paper size End Fence As the amount of paper in the tray dec...

Page 117: ...ll not transfer into the development unit through the drum cleaning unit The amount of paper buckle at the registration roller to correct skew can be adjusted with SP 1003 If jams frequently occur aft...

Page 118: ...to the transfer roller which attracts the toner from the drum onto the paper The current depends on the paper width paper type and paper feed tray The curvature of the drum and the discharge plate C...

Page 119: ...paper has passed through the roller transfer current turns off In multiple copy mode the transfer current shifts again to the low transfer current The transfer current high transfer current level dep...

Page 120: ...transfer roller to push back to the drum any positively charged toner on the transfer roller The machine goes through the cleaning mode in the following conditions Before starting the printing job onl...

Page 121: ...The fusing unit and paper exit area consist of the following parts 1 Paper exit roller 2 Fusing exit sensor 3 Hot roller strippers 4 Pressure spring 5 Pressure roller 6 Cleaning roller 7 Two fusing la...

Page 122: ...E is opened This allows the fusing unit drive gear to rotate freely so that misfed paper can easily be removed Also the fusing drive is released by the fusing drive release solenoid F To reduce the w...

Page 123: ...le for paper thickness to prevent creasing The left screw holes B on each side are used as the default setting If creasing occurs frequently in the fusing unit adjust the entrance guide to the right b...

Page 124: ...of the pressure springs The spring is positioned at the top D as the default setting The user moves lever E when using thicker copy paper or envelopes to reduce the pressure between the hot and press...

Page 125: ...nsecutive pages of printing whichever comes first After that the machine keeps the fusing temperature at 175 C for the first 20 consecutive pages of printing Then the fusing temperature is kept at 165...

Page 126: ...ering use SP1 108 to change the cycle from 1 second to 3 seconds Fusing soft start In addition whenever the fusing lamp power switches on full power is applied to the fusing lamp gradually not all at...

Page 127: ...rmostats in series with the common ground line of the fusing lamp If the temperature of the thermostat reaches 210 C one of the thermostats opens removing power from the fusing lamp At the same time S...

Page 128: ...o off timer User Tools System Settings Timer Setting Auto Off Timer Auto off disabling SP mode Set SP 5 305 to 1 This allows the user to disable auto off mode by setting the auto off timer to 0 Stand...

Page 129: ...timer What happens in energy saver mode When the machine enters energy saver mode the fusing lamp drops to a certain temperature and the operation panel indicators are turned off except for the Energ...

Page 130: ...The handset is off hook An original is in the ADF The ADF is open Off Stand by mode The system 5V is still supplied to all components When the machine detects a ringing signal or receives a stream of...

Page 131: ...INSTALLATION...

Page 132: ......

Page 133: ...area which is exposed to sudden temperature changes This includes 1 Areas directly exposed to cool air from an air conditioner 2 Areas directly exposed to heat from a heater 7 Do not place the machin...

Page 134: ...he 750 mm recommended for the space at the front is only for pulling out the paper tray If an operator stands at the front of the copier more space is required B027I201 WMF B027I202 WMF C A B D G F E...

Page 135: ...e copier and easily accessible Make sure the plug is firmly inserted in the outlet 2 Avoid multi wiring 3 Be sure to ground the machine 1 Input voltage level 120 V 60 Hz More than 12 A 220 V 240 V 50...

Page 136: ...ug the cables into the correct sockets B022I500 WMF 1 ADF 1 Rating voltage output connector for accessory Max DC24 V 2 Bridge Unit or Shift Tray 1 Rating voltage output connector for accessory Max DC2...

Page 137: ...nstall the copier Does the user require the Memory Unit Install the Memory Unit Does the user require the By pass Tray Install the By pass Tray Does the user require the Shift Tray Install the Shift T...

Page 138: ...condition of the accessories in the box against the following list No Description Q ty 1 Paper Tray Decal 1 2 Emblem 1 3 Model Name Decal 1 4 NECR 1 5 End Fence 1 6 HDD Caution Decal 17 57 only 1 7 O...

Page 139: ...to be installed now put the copier on the paper tray unit or the LCT first then install these options then install the copier NOTE Keep the shipping retainers after installing the machine They will b...

Page 140: ...r lever E push lever F down and pull the toner bottle holder G out 6 Shake the toner bottle H well NOTE Do not remove the toner bottle cap I until after shaking 7 Unscrew the bottle cap I and insert t...

Page 141: ...e size Adjust the side guides and end guide to match the paper size NOTE To move the side guides first pull out the tray fully then push down the green lock at the rear of the tray 11 Attach the appro...

Page 142: ...g in the machine and turn the main power switch on The machine automatically performs TD sensor initial setting approximately 15 seconds 15 Check the copy quality and copying functions 16 Initialize t...

Page 143: ...s against the following list No Description Q ty 1 Securing Bracket 2 2 Screw M4x10 4 3 3 2 INSTALLATION PROCEDURE CAUTION Unplug the machine power cord before starting the following procedure 1 Remov...

Page 144: ...w 4 Connect the cable B to the copier as shown 5 Attach a securing bracket C to each side of the paper tray unit as shown 1 screw each 6 Re install the connector cover 7 Remove the 2nd paper tray D an...

Page 145: ...o the paper tray NOTE The paper tray number decal is in the accessory box for the main copier 9 Rotate the adjuster B until the machine cannot be pushed across the floor 10 Loads paper into the paper...

Page 146: ...g list No Description Q ty 1 Securing Bracket 2 2 Screw M4x10 4 3 Paper Size Decal 1 3 4 2 INSTALLATION PROCEDURE CAUTION Unplug the machine power cord before starting the following procedure 1 Remove...

Page 147: ...cover A 1 screw 4 Connect the cable B to the copier as shown 5 Attach a securing bracket C to each side of the LCT as shown 1 screw each 6 Re install the connector cover 7 Remove the 2nd paper tray an...

Page 148: ...cal A and paper size decal B to the LCT NOTE The paper tray number decal is in the accessory box for the main copier 10 Rotate the adjuster C until the machine cannot be pushed across the floor 11 Loa...

Page 149: ...d condition of the accessories against the following list No Description Q ty 1 Scale Guide 1 2 DF Exposure Glass 1 3 Stud Screw 2 4 Knob Screw 2 5 Original Size Decal 2 6 Screwdriver Tool 1 3 5 2 INS...

Page 150: ...int C is on the lower front side of the glass as shown 4 Peel off the backing D of the double sided tape attached to the rear side of the scale guide E then install it 2 screws removed in step 2 5 Ins...

Page 151: ...s shown 10 Turn the main power switch on Then check if the document feeder works properly 11 Make a full size copy Then check to make sure the side to side and leading edge registrations are correct I...

Page 152: ...20 SM 3 6 INTERCHANGE UNIT INSTALLATION 3 6 1 COMPONENT CHECK Check the quantity and condition of the components against the following list No Description Q ty 1 Interchange Unit 1 2 Connector Cover 1...

Page 153: ...of the copier 3 Open cover B 4 Remove the metal clip C NOTE To remove the clip push the small tab D on the clip into the slot E then the clip can be removed 5 Remove the cover B If the optional 1 bin...

Page 154: ...22 B027 3 22 SM 8 Open the cover A of the interchange unit 9 Install the interchange unit 2 connectors B 10 Secure the interchange unit with the knob screws C 11 Attach the connector cover D 1 screw B...

Page 155: ...1 5 Paper Guide 1 6 Tapping Screw M3x8 1 3 7 2 INSTALLATION PROCEDURE CAUTION Unplug the copier power cord before starting the following procedure NOTE Before installing this 1 bin tray unit the opti...

Page 156: ...e it 4 Install the 1 bin tray unit B 1 screw 5 Connect the connector C 6 Reinstall the front right cover 7 Peel off the backing D of the double sided tape attached to the paper guide E Then attach the...

Page 157: ...BIN TRAY UNIT INSTALLATION SM 3 25 B022 B027 12 Install the tray guide A 13 Install the tray B 14 Install the sub tray C 15 Turn on the main power switch and check the 1 bin tray unit operation B413I...

Page 158: ...n Q ty 1 Shift Tray Unit 1 2 Paper Guide Large 1 3 Paper Guide Small 2 4 Stepped Screw 1 3 8 2 INSTALLATION PROCEDURE CAUTION Unplug the copier power cord before starting the following procedure 1 Rem...

Page 159: ...the shift tray on the stepped screw 2 The shift tray must be installed under the paper guide C installed in step 3 6 Connect the cable D to the copier 7 Turn on the main power switch Then select the s...

Page 160: ...omponents against the following list No Description Q ty 1 By pass Tray Unit 1 2 Unit Holder 1 3 Tapping Screw 2 4 Allen Key 1 3 9 2 INSTALLATION PROCEDURE CAUTION Unplug the copier power cord before...

Page 161: ...will not properly lock in place 2 After securing the unit store the Allen key in the inner cover B for future use 4 If the optional duplex unit B414 will be installed Remove the indicated parts C of t...

Page 162: ...SSORY CHECK Check the quantity and condition of the accessories against the following list No Description Q ty 1 Duplex Unit 1 2 Connector Cover 1 3 Bracket 1 4 Clip 1 5 Unit Holder 1 6 Unit Holder Co...

Page 163: ...rew the entrance cover C 2 screws if the by pass tray has not been installed and two screws D 4 Install the bracket E 1 screw 5 If the by pass tray has already been installed skip this step Install th...

Page 164: ...installed 7 Attach the link C to the shaft D and secure it with the clip 8 Connect the cable E and install the connector cover F 1 screw 9 If the by pass tray has already been installed skip this ste...

Page 165: ...No Description Q ty 1 Bridge Unit 1 2 Securing Plate 1 3 Shoulder Screw 1 4 Knob Screw 1 3 11 2 INSTALLATION PROCEDURE CAUTION Unplug the copier power cord before starting the following procedure 1 R...

Page 166: ...Reinstall the front right cover C 7 Connect the cable D to the main machine 8 Attach the securing plate E as shown NOTE Do not attach it with a screw this is done when securing the front stand for the...

Page 167: ...RY CHECK Check the quantity and condition of the accessories against the following list No Description Q ty 1 Front Joint Bracket 1 2 Rear Joint Bracket 1 3 Grounding Plate 1 4 Copy Tray 1 5 Staple Po...

Page 168: ...rocedure NOTE If this finisher will be installed on the B022 or B027 copier the following options must be installed before installing this finisher Bridge Unit B417 Paper Tray Unit B390 or LCT B391 1...

Page 169: ...2 screws M3x8 NOTE Use the screw removed in step 1 and the screw from the accessory box 5 Open the front door E Then pull the locking lever F 6 Align the finisher on the joint brackets and lock it in...

Page 170: ...1 000 SHEET FINISHER INSTALLATION B022 B027 3 38 SM 10 Attach the staple position decal A to the ARDF as shown 11 Turn on the ac switch and check the finisher operation B408I501 WMF A...

Page 171: ...3 13 500 SHEET FINISHER INSTALLATION 3 13 1 ACCESSORY CHECK Check the quantity and condition of the accessories against the following list No Description Q ty 1 Unit Holder 1 2 Entrance Guide 1 3 Out...

Page 172: ...cord before starting the following procedure NOTE Before installing the 500 sheet finisher the optional bridge unit B417 must be installed 1 Unpack the finisher and remove the tapes 2 Install the ent...

Page 173: ...500 SHEET FINISHER INSTALLATION SM 3 41 B022 B027 5 Install the output tray A as shown 2 snap rings 6 Connect the finisher cable B 7 Turn on the main power switch and check the finisher operation B442...

Page 174: ...PLATEN COVER INSTALLATION B022 B027 3 42 SM 3 14 PLATEN COVER INSTALLATION 1 Install the platen cover A 2 screws B027I555 WMF A...

Page 175: ...machine power cord before starting the following procedure 1 Remove the connector cover A and rear cover B 4 screws 2 Remove the shield cover C 7 screws 3 Install the memory DIMM D on the controller...

Page 176: ...A to the HDD bracket B 4 stepped screws NOTE The PCB side of the HDD must face the HDD bracket 2 Attach the shield plate C to the HDD 4 M3x3 screws 3 Connect the cable D to the HDD NOTE The marked lo...

Page 177: ...e other end of the cable to CN509 A on the controller board then install the HDD assembly B 2 screws 6 Replace the rear cover and connector board 7 Replace the key tops for the appropriate units to be...

Page 178: ...cedure 1 Remove two caps A 2 Connect the key counter cable B 3 Install the stepped screw C 4 Hold the key counter plate nuts D on the inside of the key counter bracket E and insert the key counter hol...

Page 179: ...ok the key counter holder assembly B onto the stepped screw C 9 Secure the key counter holder assembly with a screw D 10 The key counter function is available for other models by entering the followin...

Page 180: ...s left scale B 2 screws and exposure glass C NOTE When reinstalling the exposure glass make sure that the mark D is positioned at the rear left corner as shown 2 Move the 1st and 2nd scanners to the r...

Page 181: ...achine power cord before starting the following procedure 1 Remove the connector cover A and rear cover B 4 screws 2 Slide out the 1st and 2nd paper trays 3 Pass the connector C through the opening D...

Page 182: ...screws 1 connector 6 Route the heater cable B to the side of rivet C and under bracket D 7 Clamp the heater cable B as shown 8 Joint the heater cable and the ac cable E 9 Reinstall the paper lift moto...

Page 183: ...ER TRAY UNIT CAUTION Unplug the machine power cord before starting the following procedure 1 Remove the joint brackets A 1 screw each 2 Remove the rear cover B for the optional paper tray unit 2 screw...

Page 184: ...the two paper trays from the optional paper tray unit 6 Pass the connector A through the opening B 7 Install the tray heater assembly C 1 screw 8 Clamp the cables D as shown 9 Join the connectors E 1...

Page 185: ...t 12 Reinstall the rear cover for the optional paper tray unit 13 Reinstall the two paper trays into the optional paper tray unit 14 Remove the 2nd paper tray of the copier 15 Remove two screws B and...

Page 186: ...ing procedure 1 Remove two joint brackets A 1 screw each 2 Remove the rear cover for the LCT B 2 screws 3 Slide out the paper tray C 4 Push the stopper D on both slide rails and remove the paper tray...

Page 187: ...Install five clamps A 8 Connect the cable B to the tray heater cable C 9 Route the cable and clamp it 10 Remove the connector cover of the copier D 11 Join the connectors E 12 Reinstall the connector...

Page 188: ...de of the LCT 14 Reinstall the rear cover of the LCT 15 Reinstall the paper tray 16 Remove the 2nd paper tray of the copier 17 Remove two screws B and install the screws C which were removed in step 1...

Page 189: ...following procedure 1 Remove the connector cover A and rear cover B 4 screws 2 Remove the shield cover C 7 screws or the optional fax unit if it has been installed 3 Install the user account enhancem...

Page 190: ...SERVICE TABLES...

Page 191: ......

Page 192: ...e OPC drum development unit charge roller and cleaning unit Follow the cautions below when handling a PCU 1 Never touch the drum surface with bare hands When the drum surface is touched or becomes dir...

Page 193: ...eely 2 Be careful not to damage the edges of the hot roller strippers or their tension springs 3 Do not touch the fusing lamp and rollers with bare hands 4 Make sure that the fusing lamp is positioned...

Page 194: ...ons in the SP displays not required for normal settings and adjustments Most are marked DFU in the following tables Do not change these important settings needlessly For details contact your superviso...

Page 195: ...an enter the number Just press SP Mode if it is not highlighted g Press twice to leave the SP mode and return to the copy window to resume normal operation h Press any Group number to open a list of S...

Page 196: ...open and then press that number to expand the list 4 Use the center touch panel buttons to scroll to the number and title of the item that you want to set and press The small entry box on the right i...

Page 197: ...d 001 3 Duplex Side2 Adjusts the printing leading edge registration from each paper feed station using the Trimming Area Pattern SP4 417 No 15 Use the key to toggle between and before entering the val...

Page 198: ...Warming up Ends Adjusts the fusing temperature at both ends of the hot roller after the machine has warmed up 120 220 175 1 C step 8 Number of Pages In this machine fusing temperature is kept 10 C hig...

Page 199: ...Tray Paper Full Timer 906 Adjusts the time that the paper overflow sensor must remain on before a message appears on the LCD The sensor may be switched on and off again if the paper is curled giving a...

Page 200: ...or rotates forward when the remaining paper amount is lower than the value of SP1 908 6 Use this SP when a paper feed problem occurs when paper in the 1st paper tray is running low See Paper Lift Mech...

Page 201: ...d set with SP1 909 8 If a middle size threshold is stored with SP1 909 9 then this SP adjusts the motor reverse time for sizes larger than the middle size Do not input a value greater than 1 200 Use t...

Page 202: ...er feed problem occurs when paper in the 2nd paper tray is running low See Paper Lift Mechanism for details on SP1 909 0 2000 300 1 ms step 2nd Paper Amount 6 Small Size Selects the remaining paper am...

Page 203: ...from the 3rd paper tray See Optional Paper Tray Unit Paper Lift Mechanism for details on SP1 910 0 2000 600 1 ms step 3 Middle Size Optional PFU Adjusts the upper paper lift motor reverse time for pap...

Page 204: ...ray Unit Paper Lift Mechanism for details on SP1 910 0 None Empty 1 Near End 2 25 3 75 7 Middle Size Optional PFU Selects the remaining paper amount limit for use with SP1 910 5 Set this SP to 2 or 3...

Page 205: ...from the 4th paper tray See Optional Paper Tray Unit Paper Lift Mechanism for details on SP1 911 0 2000 600 1 ms step 3 Middle Size Optional PFU Adjusts the upper paper lift motor reverse time for pap...

Page 206: ...onal PFU Selects the remaining paper amount limit for use with SP1 911 5 Set this SP to 2 or 3 when a paper feed problem occurs before near end See Optional Paper Tray Unit Paper Lift Mechanism for de...

Page 207: ...e applied to the charge roller when making the Vsdp ID sensor pattern for charge roller bias correction The actual charge roller voltage is this value plus the value of SP2 001 1 0 400 200 1 V step 00...

Page 208: ...n is 2 1 5 mm See Replacement and Adjustment Copy Adjustment for details 0 0 9 0 2 0 0 1 mm step 6 Right Side Adjusts the right edge erase margin The specification is 2 2 5 1 5 mm See Replacement and...

Page 209: ...nt bias during printing This can be adjusted as a temporary measure if faint copies appear due to an aging drum 1500 2000 650 1 V step 201 2 ID sensor pattern Adjusts the development bias for making t...

Page 210: ...s the Normal paper setting If the user normally feeds thicker paper from a paper tray use a higher setting 0 2 A 1 0 A 2 2 A 3 4 A 2 Thick Thin Paper Adjusts the current applied to the transfer roller...

Page 211: ...per Developer Initialization Data 1 TD Sensor Displays the TD sensor output after performing the developer initialization This value will be used in fixed supply mode 803 2 ID Sensor PWM Value Display...

Page 212: ...lines thinner A number bigger than 5 makes lines thicker Thinnest Thickest 0 1 2 3 4 5 6 7 8 9 10 0 10 5 1 step 2 Photo Mode 0 10 6 1 step 3 Text Photo Mode 0 10 5 1 step 4 Pale Mode 0 10 5 1 step 907...

Page 213: ...tops 15 s after the end of a job If set at 0 the polygon motor never turns off during stand by However when the machine goes into energy saver mode the polygon motor turns off regardless of this timer...

Page 214: ...l 927 Selects whether the ID sensor is used or not for toner density control If this value is 0 dirty background may occur after the machine has not been used for a long time 0 No 1 Yes Toner End Clea...

Page 215: ...Set to 1 if white spots or black spots appear on prints The ID sensor pattern is 290 mm wide and when this is cleaned off dirt is removed also 0 20 mm 1 290 mm Copies After TD Sensor Error 992 Selects...

Page 216: ...y after the end of the job no waiting 0 99 20 1 step 998 2 Reverse Time Adjusts the drum reverse rotation time The reverse rotation time calculation formula is as follows This value x 30 ms 0 No rever...

Page 217: ...dge 2 Trailing Edge 3 Right Side 012 4 Left Side Adjusts the erase margin at each side for scanning Do not adjust this unless the user wishes to have a scanner margin that is greater than the printer...

Page 218: ...IPU Test Pattern 417 Prints test patterns from the IPU video data outputs 0 No Print 1 Vertical Line 1 dot 2 Vertical Line 2 dot 3 Horizontal Line 1 dot 4 Horizontal Line 2 dot 5 Alternating Dot Patte...

Page 219: ...el DFU However after doing a memory all clear SP5 801 use it to re input the previous value 0 255 25 1 step 901 7 Current Value Adjusts the coefficient of the D A converter for the AGC gain curve for...

Page 220: ...in low contrast areas 0 10 3 1 step 14 Pale 35 66 0 10 3 1 step 15 Pale 67 141 0 10 3 1 step 16 Pale 142 400 0 10 3 1 step 17 Generation 25 34 This adjustment is only effective for the Custom Setting...

Page 221: ...cters 2 The gamma table increases the number of gradations in high density areas 12 Photo 0 2 0 1 step 13 Text Photo 0 2 0 1 step 14 Pale 0 2 0 1 step 904 15 Generation 0 2 0 1 step Image Data Path 90...

Page 222: ...sed SP5 XXX Mode 5 Mode Number Name Function Setting mm inch Selection 024 Selects whether mm or inches are used in the display Note After selecting the number you must turn the main power switch off...

Page 223: ...s Long Paper Mode 150 Determines whether long paper can be fed from the by pass tray 0 Off 1 On Normally the paper length from the by pass tray is limited to 600 mm but this can be extended with this...

Page 224: ...T enter 540 9 hours x 60 min Auto Off Mode 305 Selects the auto off timer setting range When 1 is selected the auto off timer range will be wider than the default timer range and the user can disable...

Page 225: ...55 50 100 copies per step Consumable Alarm 1 Paper Switches the control call on off for the paper supply Japan only DFU 0 Off 1 On 0 No alarm 1 Sets the alarm to sound for the specified number transfe...

Page 226: ...0 5 1 time step 13 Time of Continuous Door Open This SP is effective when the value of SP5 508 4 is 1 Japan only DFU 3 30 10 1 min step 21 Remain of Jam Mode Unattended Jam This SP is effective when t...

Page 227: ...alizes the job login ID SmartNetMonitor for Admin job history and local storage file numbers Free Run 802 Performs a free run for both the scanner and the printer After selecting on press OK or the ke...

Page 228: ...the E Clear Stop key to delete the telephone number CSS Function 816 This SP is for Japan only DFU 0 No 1 Yes CSS PI Device Code 821 This SP is for Japan only DFU 0 No 1 Yes NVRAM Data Upload 824 Uplo...

Page 229: ...Phase2 37 Network NetNo Setting AppleTalk Sets the NetNo of the AppleTalk network 38 Network Object Name Setting AppleTalk Sets the object name of the AppleTalk network 39 Network AppleTalk Type Sett...

Page 230: ...ed 1 Enabled Consumable Name 841 Inputs the toner type this is displayed in the inquiry menu of UP mode Plug Play Setting 907 Sets the brand name and the production name for Windows Plug Play This inf...

Page 231: ...ter this time runs out 2 After the machine has entered the auto off mode or an error condition the machine stops the fan after this time runs out 30 120 30 s 1 s step Border Erase Area Change 923 Togg...

Page 232: ...sts for the item selected 4 2 6 Input the number for the item that you want to print then press Execute on the touch panel SP6 XXX Peripherals 6 Mode Number Name Function Setting ADF Registration 1 Si...

Page 233: ...Check 008 Switches on each electrical component ARDF motor solenoid etc of the ARDF for testing 4 2 5 Press to switch on or to switch off ADF Free Run 009 Performs an ARDF free run in duplex mode Pres...

Page 234: ...plex loop Back Test 1 Loop Back Test DFU 925 2 Result DFU SP7 XXX Data Log 7 Mode Number Name Function Setting Main Motor Operation Time 001 The number of prints and drive time for drum revolutions ca...

Page 235: ...total for the selected item Copy Counter Paper Size 5 A4 H Sideways 6 A5 H Sideways 14 B5 H Sideways 38 LT H Sideways 44 HLT H Sideways 132 A3 V Lengthwise 133 A4 V Lengthwise 134 A5 V Lengthwise 141...

Page 236: ...hoto Mode 4 Generation Mode 5 Pale Mode 6 Punch 7 Repeat 8 Sort 9 Staple 10 Series 11 Erase 12 Duplex 13 ADF 14 Double Copy 15 Duplex Original 16 Interrupt Copy 17 Combine 1 Side 18 Combine 2 Side 19...

Page 237: ...ginals by paper size scanned at the copy server Document Server Each Size of Printouts 5 A4 S 6 A5 S 14 B5 S 38 LT S 44 HLT S 128 Other 132 A3 L 133 A4 L 134 A5 L 141 B4 L 142 B5 L 160 DLT L 164 LG L...

Page 238: ...of print jobs classed by the set sizes Document Server Print Counter Print Mode 6 Punch 8 Sort 9 Staple 12 Duplex 19 Booklet 20 Magazine 24 Stamp 25 Cover Chapter Page 328 26 Slip Sheet Displays the n...

Page 239: ...Duplex exit sensor 17 67 1 bin tray exit sensor 20 Finisher entrance sensor 21 Finisher shift tray exit sensor 23 Finisher staple tray paper sensor 24 Finisher stack feed out belt HP sensor By error 2...

Page 240: ...Sample Display CODE 007 SIZE 05h TOTAL 0000334 DATE Mon Mar 15 11 44 50 2000 where CODE is the SP7 504 number see above SIZE is the ASAP paper size code in hex TOTAL is the total jam error count SP7 0...

Page 241: ...nd the password entry display does not open To clear press Execute on the touch panel Original Count Clear 811 Clears the original total display displayed with SP7 002 To clear press Execute on the to...

Page 242: ...er Reset 921 Clears the counters for SP7 321 To reset press Execute on the touch panel Document Server Print Counter Reset by Size 923 Clears the counters for SP7 323 To reset press Execute on the tou...

Page 243: ...P7 326 Doc Server Job Counter File No SP7 327 Doc Server Job Counter Set No 930 SP7 328 Doc Server Count by Mode SP9 XXX Debug Testing 9 Mode Number Name Function Setting 2nd Paper Feed Amount 913 Adj...

Page 244: ...tern 0 None 15 Grayscale Grid 1 Vertical Line 1 dot 16 Grayscale with White Line Horizontal 2 Horizontal Line 1 dot 17 Grayscale with White Line Vertical 3 Vertical Line 2 dot 18 Grayscale with White...

Page 245: ...eight Sensor 1 1st Tray Activated Deactivated 3 Paper End Sensor 2nd Tray Paper End Paper is present 2 Upper Relay Sensor Activated Deactivated 1 Lower Right Cover Open Closed Open 1 0 Not used 7 Pape...

Page 246: ...n Signal Activated Deactivated 4 Main Motor Rotation Direction Signal Not active Active 3 3rd Paper End Sensor Paper End Paper is present 2 4th Paper End Sensor Paper End Paper is present 1 3rd Paper...

Page 247: ...erchange Cover Open Closed Open 9 0 Paper Overflow Sensor Activated Deactivated 7 Not Used 8 Not Used 5 Not Used 4 Upper Relay Sensor Activated Deactivated 3 1st Paper End Paper End Paper is present 2...

Page 248: ...escription 0 1 1 Original set sensor Paper not detected Paper detected 2 Original width sensor 1 W1 Paper not detected Paper detected 3 Original width sensor 2 W2 Paper not detected Paper detected 4 O...

Page 249: ...Deactivated 6 Not Used 5 Jogger Fence HP Sensor Activated Deactivated 4 Stapler HP Sensor Activated Deactivated 3 Stapler Tray Entrance Sensor Activated Deactivated 2 Not Used 1 Lower Tray Exit Sensor...

Page 250: ...Tray Upper Limit Sensor Activated Deactivated 5 Lever Sensor Activated Deactivated 4 Stack Height Sensor Activated Deactivated 3 Top Cover Sensor Closed Opened 2 Jogger HP Sensor Activated Deactivated...

Page 251: ...elected item NOTE You cannot exit and close this display until you press off to switch off the output check currently executing Do not keep an electrical component switched on for a long time Output C...

Page 252: ...fence motor forward Optional LCT 30 Rear fence motor reverse Optional LCT 31 Side fence solenoid Optional LCT 32 Shift tray motor Optional shift tray 33 Exit junction gate Optional interchange unit 3...

Page 253: ...you wish to check Refer to the table below 3 Press On then press Off to test the selected item You cannot exit and close this display until you click Off to switch off the output check currently execu...

Page 254: ...ata Lists 1 All Data List 2 SP Mode Data List 3 UP Mode Data List 4 Logging Data List 5 Self Diagnostics Results List 7 NIB Summary 21 Copy UP Mode List 22 Scanner SP Mode List 23 Scanner UP Mode List...

Page 255: ...It Initializes Comments 1 All modules Initializes items 2 12 below 2 Engine Initializes all registration settings for the engine and process settings 3 SCS System Control Service SRAM Initializes defa...

Page 256: ...cute and turn the main switch off and back on 5 Make sure that you do the following Do the printer and scanner registration and magnification adjustments 3 Replacement and Adjustment Copy Adjustments...

Page 257: ...g NVRAM Data SP5 824 The contents of the NVRAM in the machine can be uploaded to a flash memory card 1 Turn off the main switch 2 Remove the application cover A 3 Plug the flash memory card B into the...

Page 258: ...n cover A 3 Plug the flash memory card B into the card slot 4 Turn on the main switch 8 Open SP5 825 5 Touch Execute to start download the NVRAM data 6 Turn off the main switch then remove the IC card...

Page 259: ...be displayed on the SP mode screen with a series of 0 s and 1 s The meaning of the display is as follows 0 0 0 0 0 0 0 0 Bit 7 6 5 4 3 2 1 0 1 Paper detected Bit Description 7 L1 6 L2 5 L3 4 L4 3 W2 2...

Page 260: ...is SP a small box will be displayed on the SP mode screen with a series of 0 s and 1 s The meaning of the display is as follows 0 0 0 0 0 0 0 0 Bit 7 6 5 4 3 2 1 0 1 Paper detected Large Small W1 0 0...

Page 261: ...sideways on the by pass tray or in the 2nd paper tray 5 Press the Start key The OHP sheet is stopped in the fusing unit for about 20 seconds then it will be fed automatically 6 Check the nip band wid...

Page 262: ...tion panel software the Start key lights red while downloading is in progress and then lights green again after downloading is completed CAUTION Never switch off the power while downloading Switching...

Page 263: ...few seconds the copy window will open The machine is ready for normal operation 4 5 SYSTEM SETTINGS AND COPY SETTING RESET 4 5 1 SYSTEM SETTING RESET The system settings in the UP mode can be reset t...

Page 264: ...eir defaults Use the following procedure 1 Press User Tools Counter 2 Hold down and then press Copier Document Server Settings NOTE You must press first 3 When the message prompts you to confirm that...

Page 265: ...OW TO USE UP MODE UP Mode Initial Screen User Tools Counter Display To enter the UP mode press User Tools Counter System Settings In the User Tools Counter display press System Settings Click a tab to...

Page 266: ...then press Exit to return to the copy window Printer Facsimile Scanner Settings In the User Tools Counter display press Printer Settings Facsimile or Scanner Settings to open the appropriate screen an...

Page 267: ...Counter The following SP mode counters will be displayed Copy Counter SP5 914 2 A3 DLT Counter SP5 918 Printer Counter SP5 914 1 View the settings press Print Counter Exit to return to the User Tools...

Page 268: ...1 Lit Lit Off or Blinking LED 2 Blinking Lit Lit except downloading or Off IPU Number Normal Error LED 1 Lit Off or Blinking 4 8 DIP SWITCHES Controller DIP SW2 DIP SW No ON OFF 1 IC Card Boot System...

Page 269: ...canner Positioning Pin 4 pcs set 1 A0299387 Digital Multimeter FLUKE 87 1 A2309351 Case Flash Memory Card 1 N8036701 Flash Memory Card 4MB 1 B0049099 NVRAM Minus Counter 1 A2309003 Adjustment Cam Lase...

Page 270: ...PREVENTIVE MAINTENANCE...

Page 271: ......

Page 272: ...essary Dry cloth or alcohol Exposure Glass C C C Dry cloth or alcohol Toner Shield Glass C C C Optics cloth APS Sensor C C C Dry cloth or blower brush AROUND THE DRUM Transfer Separation Unit R R R ID...

Page 273: ...ter Stamp I I I Replace if necessary ADF Exposure Glass C C C C Clean with alcohol White Plate C C C C Clean with alcohol Platen Sheet C C C C Clean with alcohol EM 120K 240K 360K NOTE PAPER TRAY UNIT...

Page 274: ...ry Discharge Brush C C C C Clean with a dry cloth Sensors C Blower brush Jogger Fences I I I I Replace if necessary EM 150K 300K 450K NOTE 1 BIN TRAY UNIT Rollers C Dry or damp cloth Copy Tray C Dry o...

Page 275: ......

Page 276: ...REPLACEMENT AND ADJUSTMENT...

Page 277: ......

Page 278: ...ttempting any of the procedures in this section 6 1 SCANNER UNIT 6 1 1 EXPOSURE GLASS 1 Open the ADF or platen cover 2 Remove the left scale A 2 screws 3 Remove the rear scale B 3 screws 4 Remove the...

Page 279: ...laten cover 2 Remove the exposure glass 6 1 1 3 Remove the upper front cover A 1 screw 1 hook 4 Remove the operation panel B 5 screws 1 connector 5 Remove the right cover C 1 screw 2 hooks 6 Remove th...

Page 280: ...exposure glass 6 1 2 2 Remove the lens cover A 4 screws 3 Replace the lens block assembly B 4 screws 1 connector 2 clamps NOTE Do not remove the screws which are locked with white paint 4 Reassemble t...

Page 281: ...SIZE SENSORS 1 Remove the exposure glass 6 1 1 2 Remove the lens cover 6 1 3 3 Remove the original width sensor A 1 screw 1 connector 4 Remove the lens block 6 1 3 5 Remove the original length sensors...

Page 282: ...s 4 Remove the left upper stay C 1 screw 5 Remove the front frame D 5 screws 6 Remove the rear bracket E 5 screws 2 connectors 7 Remove the rear frame F 2 screws 1 connector 8 Push down the part G the...

Page 283: ...nnector cover A disconnect the cable and remove the rear cover B 2 Replace the scanner motor C 3 screws 1 spring 1 connector 3 Replace the lamp stabilizer D 2 connectors 4 Reassemble the machine and d...

Page 284: ...canner exterior covers 6 1 1 and 6 1 2 2 Remove the left upper stay 6 1 5 3 Remove the front frame 6 1 5 4 Remove the rear bracket 6 1 5 5 Remove the rear frame 6 1 5 6 Remove the lens cover 6 1 3 7 R...

Page 285: ...4 Re install the 1st scanner Then secure the 1st and 2nd scanner with the scanner positioning tools P N A0069104 as shown in the illustration on the next page 15 Wind the new scanner wire around the s...

Page 286: ...ghten the tension bracket B 23 Secure the scanner wire pulley C 1 Allen screw 24 Remove the positioning tools D After sliding the scanner to the right and left several times re install the positioning...

Page 287: ...e main power switch and unplug the machine before attempting any of the procedures in this section Laser beams can seriously damage your eyes 6 2 1 CAUTION DECAL LOCATIONS Two caution decals are locat...

Page 288: ...tray for the optional 1 bin tray unit or optional shift tray if these units have been installed 2 Remove the upper front cover A 1 screw 1 hook 3 Remove the front cover B 2 pins 4 Remove the inner cov...

Page 289: ...or motor B 4 screws 1 connector NOTE When installing the new polygon mirror motor do not touch the surface of the mirror with bare hands 6 2 4 LD UNIT 1 Remove the laser unit 6 2 2 2 Replace the LD un...

Page 290: ...ASER SYNCHRONIZATION DETECTOR 1 Remove the laser unit 6 2 2 2 Remove the heat sink A 4 screws 3 Remove the laser unit cover B 3 screws 4 Remove the bracket C 1 screw 5 Replace the laser synchronizatio...

Page 291: ...B027 6 14 SM 6 3 PHOTOCONDUCTOR UNIT PCU 6 3 1 PCU 1 Open the right cover A and front cover B 2 Pull the PCU C out slightly while pushing the release lever D NOTE Do not touch the drum surface with ba...

Page 292: ...ustment TRANSFER UNIT SM 6 15 B022 B027 6 4 TRANSFER UNIT 6 4 1 TRANSFER ROLLER UNIT 1 Open the right cover A 2 Remove the transfer roller unit B 1 hook NOTE Do not touch the transfer roller surface B...

Page 293: ...OR 1 Open the right cover A 2 Remove the unit band B 3 Remove the right cover A 1 connector 4 Remove the sub right cover C 2 hooks 5 Replace the image density sensor D 1 connector 6 Initialize the new...

Page 294: ...to cool before doing the following procedure 1 Release the duplex unit if it has been installed and open the right cover 2 Remove the fusing unit A 2 screws 6 5 2 THERMISTORS 1 Remove the fusing unit...

Page 295: ...27 6 18 SM 6 5 3 THERMOFUSE 1 Remove the fusing unit 6 5 1 2 Remove the fusing upper cover A 4 screws 3 Remove the pressure springs B 4 Remove the hot roller stripper bracket C 3 screws B027R503 WMF B...

Page 296: ...IT SM 6 19 B022 B027 5 Remove the thermostat cover A 2 tapping screws 6 Remove the plate B 2 screws with spring washer 7 Remove the thermostat holder C 3 screws each 8 Replace the thermostats D B022R5...

Page 297: ...ce of the fusing lamp with bare hands 6 Replace the hot roller B 2 C rings 1 gear 2 bushings NOTE 1 Apply grease Barrierta to the inner surface of the bushing 2 Before installing the new hot roller pe...

Page 298: ...emove the fusing lamp and hot roller assembly 6 5 4 2 Replace the pressure roller A 1 E ring 2 bushings 1 spring 3 Replace the cleaning roller B NOTE 1 Apply grease Barrierta to the inner surface of t...

Page 299: ...OR 1 Remove the front upper cover A 1 screw 1 peg 2 Remove the exit cover B NOTE If the optional 1 bin tray unit and or interchange unit have been installed remove them 3 Replace the exit sensor C 1 c...

Page 300: ...B022 B027 6 6 PAPER FEED 6 6 1 FEED ROLLERS 1 Remove the paper tray A 2 Pull the lever B 3 Replace the feed roller C NOTE Do not touch the roller surface with bare hands After reinstalling the feed ro...

Page 301: ...PAPER FEED B022 B027 6 24 SM 6 6 2 PAPER END SENSOR 1 Remove the paper tray A 2 Remove the paper end sensor assembly 1 screw 1 connector 3 Replace the paper end sensor B B027R724 WMF A B...

Page 302: ...ay 2 Remove the connector cover A 1 screw and disconnect the cable 3 Remove the rear cover B 4 screws 4 Remove the duplex connector cover C 1 screw 5 Remove the lower rear cover D 2 screws 6 Replace t...

Page 303: ...STRATION CLUTCH 1 Remove the connector cover and the rear cover 6 6 3 2 Remove the duplex connector cover and lower rear cover 6 6 3 3 Remove the fly wheels A 1 screw 4 Remove the registration clutch...

Page 304: ...place the lower paper feed clutch A 1 connector Upper Paper Feed Clutch 4 Disconnect the connectors B for the SBCU board as shown 14 connectors 5 Remove 4 screws C securing the SBCU board bracket then...

Page 305: ...3 Remove the lower right cover A 2 screws 4 Remove the scanner right cover 6 1 2 5 Remove the right cover B 4 screws 6 Swing down the I O board bracket 6 6 5 7 Remove the connector bracket C 2 screws...

Page 306: ...B022 B027 6 6 7 PAPER SIZE DETECTOR 1 Remove the right lower cover A 6 6 6 2 Remove the paper trays 3 Remove the paper size detector assembly 1 screw each 4 Replace the paper size detectors B 1 conne...

Page 307: ...SOR 1 Remove the right cover 6 4 2 2 Remove the registration guide plate A 2 screws 3 Remove the paper support roller B 2 snap rings 2 bushings 4 Remove the sensor bracket C 1 screw 5 Replace the regi...

Page 308: ...the bracket B 1 screw 5 Remove the guide plate C 2 screws 6 Remove the sensor bracket D 1 screw 7 Replace the upper relay sensor E 1 connector Lower Relay Sensor 1 Remove the right lower door F 1 clip...

Page 309: ...been installed 3 Remove the application cover A 1 screw 4 Remove the shield plate B 8 screws or the optional fax unit if it has been installed 5 Remove the controller board C 2 connectors 8 screws 6 R...

Page 310: ...the SBCU board A All connectors 6 screws NOTE Make sure that the DIPswitch settings on the new board are the same as those on the old board 6 7 3 POWERPACK 1 Remove the rear cover 6 6 3 2 Swing down...

Page 311: ...ITEMS B022 B027 6 34 SM 6 7 4 MAIN MOTOR 1 Remove the rear cover 6 6 3 2 Swing down the I O board bracket A 6 6 5 3 Remove the fly wheels B 1 screw 4 Replace the main motor C 2 connectors 3 screws B02...

Page 312: ...1 Remove the optional finisher if it has been installed 2 Remove the application cover A 1 screw 3 Remove the left cover B 6 screws 4 220 V machine only Remove the transformer C 1 screw 5 Remove the...

Page 313: ...int the test pattern for the following procedures 3 Set SP 2 902 3 to 0 again after completing these printing adjustments Registration Leading Edge Side to Side 1 Check the leading edge registration f...

Page 314: ...2 101 2 3 4 3 2 mm Right edge SP2 101 6 2 2 5 1 5 mm Leading edge SP2 101 1 3 2 mm Left edge SP2 101 5 2 1 5 mm Trailing edge duplex copy 2nd side SP2 101 7 2 2 mm Left edge duplex copy 2nd side SP2 1...

Page 315: ...A 6 2 3 Remove the bracket B 2 screws 4 Install the adjusting cam C P N A2309003 NOTE At the completion of the adjustment the adjusting cam remains in the machine 5 Secure the adjustment bracket D P N...

Page 316: ...ing edge and side to side registration and adjust them using the following SP modes if necessary SP mode Leading Edge SP4 010 Side to side SP4 011 A Leading Edge Registration B Side to side Registrati...

Page 317: ...on the controller board If only controller board is replaced this adjustment is not necessary as the NVRAM from the old controller board is installed on the new controller board After performing a me...

Page 318: ...sing the following SP modes if necessary SP mode Side to side Registration SP6 006 1 Leading Edge Registration Simplex SP6 006 2 Trailing Edge Blank Margin SP6 006 3 Side to side Registration Duplex r...

Page 319: ...o open the Self Diagnostics menu 2 On the touch screen press Touch Screen Adjust or press 3 Use a pointed not sharp tool to press the upper left mark 4 Press the lower right mark after it appears 5 To...

Page 320: ...ght edges are also parallel However all four sides are slanted with respect to the paper s edge 6 9 2 TRAPEZOID IMAGES Only the image s trailing edge is slanted with respect to the paper The remaining...

Page 321: ...skewed images the leading trailing edges and left right edges are parallel to each other however here the leading and trailing edges are both slanted with respect to the paper s edge Parallel Feed di...

Page 322: ...ut 5 DLT 11 x 17 Trimming Patterns from SP2 902 3 value 10 Skewed Parallelogram Trapezoid Combination skewed and trapezoid image See Adjusting Skewed Images pg 6 46 See Parallelogram Image Adjustment...

Page 323: ...original flush against the left and rear scales and make a copy Does the image come out as a parallelogram No Yes Attach the Scanner Holder a supporter normally attached during shipping OR Perform Pr...

Page 324: ...means that the left front section of the scanner unit is positioned lower than the standard 4 Loosen all 7 screws Fig 2 and lift up the left front portion of unit until there is a 1 to 2 mm gap betwee...

Page 325: ...or more please do one of the following This is necessary since it has been confirmed that skewing occurs when the hinge bracket is this much lower than the scanner housing 1 Add a spacer t 0 5 to 0 8...

Page 326: ...out the SP2 902 003 Trimming Pattern value 10 2 If the image is a Pattern A trapezoid 1 Remove and reinsert the Fusing Unit 2 Tighten the left fixing screw while pushing up on the unit s left side un...

Page 327: ...rease the distance from the mainframe stay 2 Check the image Still NG OK Adjustment Complete 3 Add more washers t 0 5 to 1 6 as above Note Too many washers can cause wrinkling in the paper Still NG OK...

Page 328: ...TROUBLESHOOTING...

Page 329: ......

Page 330: ...has been reset by a service representative see the note below Enter SP 5 810 SC code reset select execute select close Exit SP mode turn the main power switch off then on B SCs that disable only the f...

Page 331: ...otor defective Scanner motor defective Harness between SBCU and scanner drive motor disconnected Harness between SBCU and scanner drive motor power source disconnected Scanner HP sensor defective Harn...

Page 332: ...ate within 1 minute after the DFGATE has been asserted ADF interface cable defective SBCU board defective Mismatched firmware between the SBCU board and ADF DFGATE error 197 B The DFGEATE signal has a...

Page 333: ...r defective ID sensor harness damaged Poor ID sensor connection SBCU board defective High voltage supply board defective TD sensor error 389 D The TD sensor outputs less than 0 5V or more than 4 0V 10...

Page 334: ...er lift sensor is not activated after the tray lift motor has been on for 18 seconds Paper lift sensor defective Tray lift motor defective Too much load on the drive mechanism Poor tray lift motor con...

Page 335: ...d defective Fusing overheat error 2 544 A A fusing temperature of over 251 C is detected by the fusing temperature monitor circuit in the SBCU board Fusing thermistor defective Power supply board defe...

Page 336: ...line between PI and LADP SBCU control data transfer checksum error 640 C A sampling of control data sent from the SBCU to the controller reveals a checksum error Only the logging count is performed Co...

Page 337: ...ctivate within a certain time after the stack feed out motor turned on Stack feed out H P sensor defective Stack feed out motor defective Finisher lift motor error 1000 sheet finisher 726 B The stack...

Page 338: ...r defective Bridge communication error 791 B The SBCU cannot communicate with the bridge unit properly when the finisher is installed Poor connection between the main machine and bridge unit SBCU boar...

Page 339: ...during the self diagnostic test Replace the NVRAM on the controller board Self diagnostic Error RAM 827 D The resident RAM returned a verify error during the self diagnostic test Download controller...

Page 340: ...bnormal in the data read from the HDD HD access error 865 D The hard disk detected an error Replace the controller board Electronic total counter error 900 D The value of the total counter has already...

Page 341: ...not appear on the panel and is only logged FCU board error 996 B FCU board is connected but not ready FCU board defective and requires replacement Download FCU firmware Application function selection...

Page 342: ...hown below and checks the CPU memory HDD and so on An SC code is displayed in the touch panel if the self diagnostic program detects any malfunction or abnormal condition Self Diagnostic Test Flow Pow...

Page 343: ...on The following device is required in order to put the machine in the detailed self diagnosis mode No Name G0219350 Parallel Loopback Connector Executing Detailed Self Diagnosis Follow this procedur...

Page 344: ...OM 0 Sat Nov 11 16 15 35 JST 2000 CPU System Bus Clock 100 0 MHz CPU Pipeline Clock 200 0 MHz Board Type 7 ASIC Version 1397306160 RTC Existence existence RAM Capacity 100 663296 MB HDD Existence exis...

Page 345: ...Change the value of the following SP mode to a larger number Apply the bottom plate pressure at near end condition for small paper size SP No 1 908 1 1 909 1 1 910 1 1 911 1 Tray 1st Tray 2nd Tray 3r...

Page 346: ...ce position of the paper tray Clean or replace the paper feed roller Clean the registration roller Change the value of SP1 903 to a larger number Do the following Check the side fence position of the...

Page 347: ...paper in the 1st paper tray Open The Paper End indicator lights even if paper is placed in the 2nd paper tray 2nd Paper End 307 A2 SBCU Shorted The Paper End indicator does not light even if there is...

Page 348: ...n properly Open 1st Paper Height 2 307 B5 SBCU Shorted The CPU cannot determine the paper near end condition properly Open 2nd Paper Height 1 307 B9 SBCU Shorted The CPU cannot determine the paper nea...

Page 349: ...dicator is lit even if the right lower cover is closed Open Upper Paper Size 308 1 2 4 5 SBCU Shorted The CPU cannot detect the proper paper size and misfeeds may occur when a copy is made Open Lower...

Page 350: ...A 125 V 5 A 250 V No response FU3 2 A 125 V 1 A 250V Anti condensation Tray Heater does not turn on FU4 6 3 A 125 V 6 3 A 250V Optional finisher bridge unit and shift tray does not work then SC792 is...

Page 351: ......

Page 352: ...PAPER TRAY UNIT A860 B390...

Page 353: ......

Page 354: ...pad Paper Height Detection 4 steps 100 70 30 Near end Power Source 24 VDC 5 VDC from the copier printer 120 Vac 120 V version from the copier printer when the optional tray heater is installed 220 240...

Page 355: ...YOUT A860 B390 8 2 SM 1 2 MECHANICAL COMPONENT LAYOUT 1 Upper paper feed roller 2 Lower paper feed roller 3 Upper tray 4 Lower tray 5 Upper bottom plate 6 Lower bottom plate 7 Optional tray heater B39...

Page 356: ...or 6 Upper paper feed clutch 7 Relay clutch 8 Tray cover switch 9 Lower paper feed clutch 10 Lower paper height 2 sensor 11 Lower paper height 1 sensor 12 Vertical transport sensor 13 Upper paper end...

Page 357: ...12 S6 Upper Paper Height 1 Detects the amount of paper in the upper tray 5 S7 Upper Paper Height 2 Detects the amount of paper in the upper tray 4 S8 Lower Paper Height 1 Detects the amount of paper...

Page 358: ...LAYOUT SM 8 5 A860 B390 1 5 DRIVE LAYOUT 1 Tray motor 2 Drive belt 3 Upper paper feed clutch 4 Relay clutch 5 Lower paper feed clutch 6 Relay roller 7 Lower paper feed roller 8 Upper paper feed rolle...

Page 359: ...SEPARATION MECHANISM The paper tray holds 500 sheets The paper feed roller A drives the top sheet of paper from the paper tray to the copier printer The friction pad B allows only one sheet to feed at...

Page 360: ...ift the bottom plate pressure lever The lift motor turns on and turns clockwise as viewed on the diagram The main pressure spring K pulls the bottom plate pressure lever and this lifts the tray bottom...

Page 361: ...iddle Size Programmed Paper width Tray 1 More than 1 908 8 Tray 2 More than 1 908 17 Default Wider than HLT Amount of reverse Tray 1 1 908 1 Tray 2 1 908 10 Default 300 ms Paper width Tray 1 More than...

Page 362: ...ses the paper end feeler A and the paper end sensor B is deactivated When the paper tray runs out of paper the paper end feeler drops into the cutout C in the tray bottom plate and the paper end senso...

Page 363: ...signals is sent to the copier printer Amount of Paper Paper Height Sensor 1 Paper Height Sensor 2 Near End OFF ON 30 ON ON 70 ON OFF 100 OFF OFF When the tray contains paper of a small width the pape...

Page 364: ...8 17 Default Wider than HLT Amount of forward rotation None Paper width Tray 1 More than 1 908 9 Tray 2 More than 1 908 18 Amount of forward rotation None Paper width Tray 1 1 908 8 or less Tray 2 1 9...

Page 365: ...bles paper feed from a tray if the paper size cannot be detected If the paper size actuator is broken or if there is no tray installed the Add Paper indicator will light When the paper size actuator i...

Page 366: ...ect To correct this each side fence has a stopper A attached to it Each side fence can be secured with a screw B for customers who do not want to change the paper size End Fence As the amount of paper...

Page 367: ...14 SM 3 REPLACEMENT AND ADJUSTMENT 3 1 FEED ROLLER REPLACEMENT 1 Remove the paper tray A 2 Move the release lever B to the front 3 Pull the feed roller C to the operation side and remove it 4 Replace...

Page 368: ...ver A 4 screws 2 Replace the tray main board B 4 screws and 8 connectors 3 3 TRAY MOTOR REPLACEMENT 1 Remove the rear cover 4 screws 2 Disconnect 8 connectors from the tray main board B 3 Remove the t...

Page 369: ...UTCH REPLACEMENT 1 Remove the rear cover A 4 screws 2 Remove the right cover B 2 screws 3 Remove the snap ring C 4 Remove the bushing D 5 Remove the stopper bracket E 2 screws 6 Replace the relay clut...

Page 370: ...5 UPPER PAPER FEED CLUTCH REPLACEMENT 1 Remove the rear cover A 4 screws 2 Remove the bracket B 2 screws 3 Remove the snap ring C 4 Remove the bushing D 5 Remove the stopper bracket E 2 screws 6 Repla...

Page 371: ...EED CLUTCH REPLACEMENT A860 B390 8 18 SM 3 6 LOWER PAPER FEED CLUTCH REPLACEMENT 1 Remove the rear cover A 4 screws 2 Remove the snap ring B 3 Replace the lower paper feed clutch C B390R102 WMF B390R1...

Page 372: ...T MOTOR REPLACEMENT 1 Pull out the paper tray 2 Remove the rear cover A 4 screws and the bracket B 2 screws 3 Disconnect the 2P connector C 4 Remove the spring D 5 Remove the lift motor unit E 3 screw...

Page 373: ...OTE After replacing the sensor pull the sensor cable towards the right side of the frame C so that it does not touch the paper in the tray 3 9 VERTICAL TRANSPORT SENSOR REPLACEMENT 1 Open the right do...

Page 374: ...0 PAPER SIZE SWITCH REPLACEMENT SM 8 21 A860 B390 3 10 PAPER SIZE SWITCH REPLACEMENT 1 Remove the upper and lower paper trays 2 Remove the inner cover A 2 screws 3 Replace the paper size switch B 1 co...

Page 375: ......

Page 376: ...LCT A862 B391...

Page 377: ......

Page 378: ...A4 sideways LT sideways Paper Weight 60 g m2 105 g m2 16 lb 28 lb Tray Capacity 2 000 sheets 80 g m2 20lb Remaining Paper Detection 5 steps 100 75 50 25 Near end Power Source 24 Vdc 5 Vdc from copier...

Page 379: ...COMPONENT LAYOUT 1 Pick up Roller 2 Upper Limit Sensor 3 Paper Feed Roller 4 Relay Sensor 5 Relay Roller 6 Reverse Roller 7 Paper Height Sensors 1 2 3 8 Lower Limit Sensor 9 Left Paper End Sensor 10...

Page 380: ...Right Tray Paper End Sensor 9 Upper Limit Sensor 10 Relay Sensor 11 Side Fence Open Closed Sensors 12 Paper Height Sensors 1 2 3 13 Lower Limit Sensor 14 Side Fence Solenoid 15 Rear Fence Return Senso...

Page 381: ...wer Limit Detects when the tray is completely lowered to stop the LCT motor 13 S5 Paper Height 1 2 3 Detects the amount of paper remaining in the right side of the tray 12 S6 Paper Height 4 5 Detects...

Page 382: ...PER FEED This products uses an FRR type paper feed mechanism The paper feed unit consists of the pickup roller A paper feed roller B reverse roller C and grip and transport rollers There is a torque l...

Page 383: ...utomatically When the paper tray A is not inside the machine the reverse roller B is away from the paper feed roller C and the pick up roller D stays in the upper position When the paper tray is set i...

Page 384: ...e upper limit sensor the sensor turns off and the lift motor stops When paper in the tray is used up the pick up roller is gradually lowered and the actuator leaves the upper limit sensor turning the...

Page 385: ...s the amount of remaining paper based on the sensor outputs as shown in the following table Paper end sensor 1 P Low no paper O High paper present Other sensors P Low paper present O High no paper Amo...

Page 386: ...sor D detects when the side fence is closed When it is not closed the user is prompted at the operation panel to free the mechanism 2 6 LEFT TRAY REAR FENCE If the right tray paper end sensor detects...

Page 387: ...per pushes up the paper end feeler B and causes the actuator to come between the LED and photo diode of the sensor When paper runs out the feeler drops and the actuator leaves the photointerruptor and...

Page 388: ...tray on the guide rail and carefully push the tray in making sure to keep the tray level 3 2 REAR FENCE HP SENSOR 1 Pull out the large capacity tray 2 Remove the left tray rear side fence A 2 screws...

Page 389: ...play can then be changed with an SP mode NOTE When securing the right tray side fence fasten the screw after setting the paper in the right tray and adjusting the fence to the width of the paper 3 4 L...

Page 390: ...1 TRAY LIFT MOTOR SM 9 13 A862 B391 3 5 TRAY LIFT MOTOR 1 Remove the brackets 1 screw for each 2 Remove the rear cover A 2 screws 3 Remove the tray lift motor B 3 screws 1 connector B391R105 WMF B391R...

Page 391: ...TRAY MOTOR A862 B391 9 14 SM 3 6 TRAY MOTOR 1 Remove the rear cover 2 Remove bracket 1 A 2 screws 3 Remove bracket 2 B 2 screws 4 Remove the tray motor C 6 screws 1 connector B391R107 WMF A C B...

Page 392: ...Y CLUTCH 1 Remove the rear cover 2 Remove bracket 1 A 2 screws 3 Remove bracket 2 B 2 screws 4 Remove all bushings 5 Remove the paper feed clutch C and relay clutch D 6 Replace the required clutch NOT...

Page 393: ...lutch and relay clutch see Paper Feed Clutch and Relay Clutch Replacement 2 Remove pulleys A A B B and C C 3 Remove the paper feed harness from the main board 4 Open the vertical transport guide plate...

Page 394: ...AY PAPER END AND RELAY SENSORS 1 Remove the paper feed unit see Paper Feed Unit Replacement 2 Replace the required sensor Upper limit A Relay B Right tray paper end C NOTE When replacing the upper lim...

Page 395: ...C 1 screw This is in order to free the end fence D 5 Move the end fence to the right toward the center 6 Remove the end fence 1 screw 7 Remove the end fence bracket E 2 screws 8 Remove the bracket F 1...

Page 396: ...aper Tray Unit Replacement 2 Remove the snap ring 1 each for the paper feed and reverse rollers 3 Remove the pick up roller A 4 Replace each roller B C NOTE Install the paper feed rollers the correct...

Page 397: ......

Page 398: ...AUTO REVERSE DOCUMENT FEEDER B386...

Page 399: ......

Page 400: ...Min width 105 mm Max length 1260 mm Min length 128 mm Original Weight Single sided mode 52 128 g m2 14 34 lb Double sided mode 52 105 g m2 14 28 lb Table Capacity 30 sheets 70 kg Original Standard Po...

Page 401: ...dge Sensor 6 Original Width Sensor Board 7 Original Length Sensor 1 8 Original Length Sensor 2 9 Original Table 10 Reverse Table 11 Reverse Roller 12 Junction Gate 13 Exit Roller 14 Original Exit Sens...

Page 402: ...4 Original Length Sensor 1 5 DF Pick up Solenoid 6 Original Length Sensor 2 7 Junction Gate Solenoid 8 DF Drive PCB 9 DF Position Sensor 10 DF Feed Motor 11 DF Transport Motor 12 Original Exit Sensor...

Page 403: ...xit Detects the leading edge of the original to turn on the junction gate solenoid and checks for original misfeeds Detects the trailing edge of the original to turn off the transport and feed motor a...

Page 404: ...5 B386 1 5 DRIVE LAYOUT 1 Separation Roller 2 Original Feed Belt 3 Pick up Roller 4 DF Feed Clutch 5 DF Transport Motor 6 DF Feed Motor 7 Reverse Table Roller 8 2nd Transport Roller 9 Exit Roller 10 1...

Page 405: ...original length sensors 1 B and 2 C Based on the combined output of the length sensors and the width sensor board the machine can detect the size of the original This integrated detection mechanism is...

Page 406: ...eways P L L ON 10 x 8 Lengthwise P L H ON ON 5 5 x 8 5 Lengthwise HLT P H H ON 5 5 x 8 5 Sideways HLT P H L ON Key No P Yes ON Paper present NA North America EU Europe NOTE 1 P1 P4 represent the four...

Page 407: ...SM A3 A4S B4 B5S A4L A5S B5L A5L P1 P2 P3 P4 Original Width 1 Original Width 2 Original Side Guide Position Original Width Sensor Board GND Pattern The signal is L when the terminal plate is connecte...

Page 408: ...py modes listed below cannot be determined the image cannot be correctly scaled reduced or enlarged or processed until the original s length has been accurately detected The length must be determined...

Page 409: ...ctivated and the lift plate C lifts the original up until it comes in contact with the pick up roller B The pick up roller then feeds the top sheet of paper After being fed from the pick up roller the...

Page 410: ...A at maximum speed When the registration sensor B detects the leading edge the motor stops for a short while Then the feed and transport motors turn on again and feed the original through scanning are...

Page 411: ...riginal exit sensor C detects the leading edge of the original the junction gate solenoid is activated and the junction gate D opens The original is then transported towards the reverse table H Soon a...

Page 412: ...he correct order 2 4 3 ORIGINAL TRAILING EDGE SENSOR During one to one copying copy paper is fed to the registration roller in advance while the original is still being scanned to increase the copy sp...

Page 413: ...p position the DF feed motor stops At 300 milliseconds after stopping the DF feed motor the stamp solenoid turns on if the page was sent successfully immediate transmission or stored successfully memo...

Page 414: ...Exit Completion Feed Completion Original Not Set Next Original Check Stamp Stop Position Original Size Original Stop Stamp Stop Position Exit Completion Feed motor turns if sub scan is 238mm or more F...

Page 415: ...length JAM 3 If the original exit sensor does not turn on within 92 mm x 1 5 since the feed motor started 1 5 times the distance between registration sensor and exit sensor JAM 4 If the original exit...

Page 416: ...h may then take action based on this information The DF mainframe connection is checked automatically just after power is supplied to the mainframe Main Frame Interface ADF Control CPU Driver Driver D...

Page 417: ...n with one sided original 32 6 0 1 0 1 DF pick up solenoid operates 0 1 1 0 Motors rotate 0 1 1 1 No function 1 0 0 0 Free run with one sided original 100 1 0 0 1 Junction gate solenoid operates 1 0 1...

Page 418: ...R SM 10 19 B386 4 REPLACEMENT AND ADJUSTMENT 4 1 DF EXIT TABLE AND COVER 1 Open the DF feed cover 2 Remove the front cover A 3 screws Remove the rear cover B 3 screws 3 Open the reverse table C Remove...

Page 419: ...FEED UNIT B386 10 20 SM 4 2 ORIGINAL FEED UNIT 1 Open the left cover 2 Detach the paper feed unit by sliding it toward the front of the machine spring loaded side and then lifting the far side B386R5...

Page 420: ...Auto Reverse Document Feeder B386 LEFT COVER SM 10 21 B386 4 3 LEFT COVER 1 Remove the front and rear covers 2 Remove the left cover A 3 Remove the lower left stay unit B 2 screws B386R507 WMF A B...

Page 421: ...PICK UP ROLLER B386 10 22 SM 4 4 PICK UP ROLLER 1 Remove the original feed unit 2 Replace the pick up roller A 1 snap ring B386R501 WMF A...

Page 422: ...se Document Feeder B386 FEED BELT SM 10 23 B386 4 5 FEED BELT 1 Remove the original feed unit 2 Open the paper feed guide A 3 Remove the belt holders B 4 Replace the feed belt C B386R204 WMF B386R205...

Page 423: ...SEPARATION ROLLER B386 10 24 SM 4 6 SEPARATION ROLLER 1 Lift the original feed guide A 2 Remove the separation roller cover B 3 Replace the separation roller C B386R502 WMF A B C...

Page 424: ...SE SENSOR SM 10 25 B386 4 7 ORIGINAL SET ORIGINAL REVERSE SENSOR 1 Open the left cover 2 While pushing the left and right pawls A open the original feed guide plate B 3 Remove the original set sensor...

Page 425: ...s 3 Replace the width sensor board B length sensor 1 C and 2 D and trailing edge sensor E NOTE To ensure proper detection of paper size after wiping off the sensor board and terminal plate with a dry...

Page 426: ...ment DF Feed Clutch 1 Replace the DF feed clutch A 1 E ring 1 connector Pick up Solenoid 1 Replace the pick up solenoid B 3 screws 1 snap ring 1 connector Transport Motor 1 Remove the bracket C 2 scre...

Page 427: ...REGISTRATION SENSOR B386 10 28 SM 4 10 REGISTRATION SENSOR 1 Remove the front and rear covers 2 Remove the transport guide plate A 3 Replace the registration sensor B B386R508 WMF A B...

Page 428: ...connector Also remove the upper cover the exit tray 2 Open the exit guide plate A Next detach the unit by inserting a screwdriver or other tool into one of the small openings B on either side of the...

Page 429: ......

Page 430: ...INTERCHANGE UNIT B300 B416...

Page 431: ......

Page 432: ...CHINE INFORMATION 1 1 SPECIFICATIONS Paper Size Standard sizes A6 lengthwise to A3 HLT to DLT Non standard sizes Width 100 to 305 mm Length 148 to 432 mm Paper Weight 52 g m2 135 g m2 16 lb 36 lb Powe...

Page 433: ...B416 11 2 SM 1 2 MECHANICAL COMPONENT LAYOUT 1 1 bin Tray Option 2 Exit Sensor 3 Duplex Junction Gate 4 Duplex Unit Option 5 Exit Junction Gate 6 Fusing Unit Inside the Copier 7 Exit Roller 8 Bridge U...

Page 434: ...ange Unit B300 B416 DRIVE LAYOUT SM 11 3 B300 B416 1 3 DRIVE LAYOUT 1 Exit Junction Gate Solenoid 2 Exit Sensor 3 Duplex Junction Gate Solenoid 4 Exit Roller 5 Drive Gear B416V503 WMF B416V504 WMF 2 1...

Page 435: ...Tray or Bridge Unit for the Upper Tray on top of the Bridge Unit or the Finisher The exit junction gate solenoid stays off and the paper is directed to the copier exit unit E To the 1 bin Tray The ex...

Page 436: ...SENSOR REPLACEMENT SM 11 5 B300 B416 3 REPLACEMENT AND ADJUSTMENT 3 1 EXIT SENSOR REPLACEMENT 1 Remove the interchange unit 2 Remove the upper cover A of the interchange unit 3 Remove the exit sensor...

Page 437: ......

Page 438: ...1 BIN TRAY UNIT A898 B413...

Page 439: ......

Page 440: ...Standard Size A5 Lengthwise to A3 HLT Lengthwise to DLT Non standard Size Paper Width 90 297 mm Paper Length 148 432 mm Paper Weight 60 105 g m 16 28 lbs Tray Capacity 125 sheets 80 g m 20 lbs Power S...

Page 441: ...PONENT LAYOUT A898 B413 12 2 SM 1 2 MECHANICAL COMPONENT LAYOUT 1 Exit Rollers 2 Junction Gate Gear 3 Drive Gear 4 Paper Tray 5 Paper Sensor 6 Junction Gate Interchange Unit B413V500 WMF B413V501 WMF...

Page 442: ...r Sensor 2 1 bin Sorter Exit Tray LED located in the copier 1 4 ELECTRICAL COMPONENT DESCRIPTION Symbol Name Function Index No Sensors S1 Paper Detects when there is paper on the tray 1 LEDs LED1 1 Bi...

Page 443: ...witch the junction gate to direct the paper to the tray C The junction gate solenoid turns off at the appropriate time after the paper is directed to the tray The main motor in the copier stops after...

Page 444: ...A898 B413 PAPER SENSOR REMOVAL SM 12 5 A898 B413 3 REPLACEMENT AND ADJUSTMENT 3 1 PAPER SENSOR REMOVAL 1 Remove the 1 bin tray 2 Remove the 1 bin sorter unit A 3 Remove the paper sensor B 1 connector...

Page 445: ......

Page 446: ...SHIFT TRAY UNIT B313 B459...

Page 447: ......

Page 448: ...hwise to A3 HLT lengthwise to DLT Non standard Size Paper Width 90 297 mm Paper Length 148 432 mm Paper Weight 60 105 g m 16 28 lbs Tray Capacity 125 sheets 80 g m 20 lbs B4 or larger 250 sheets 80 g...

Page 449: ...COMPONENT LAYOUT B313 B459 13 2 SM 1 2 COMPONENT LAYOUT 1 Half Turn Sensor 2 Tray Cover 3 Slip Disc 4 Tray Motor 5 Driver PCB B459D101 WMF B459D102 WMF 1 2 3 4 1 4 5...

Page 450: ...ILED SECTION DESCRIPTIONS 2 1 BASIC OPERATION The shift tray allows copies to be sorted into separate piles on one tray From the left right movement of the tray cover A the piles of copies are offset...

Page 451: ...he rotational center of the disc However there is an off centered white square attached to the top surface of the disc When the tray cover is attached to the unit this square fits into a groove D appr...

Page 452: ...edge of the disc opposite the tray motor The sensor is positioned so that the rim of the disc passes between the LED and photo diode when the disc turns While the motor B is rotating the disc and mov...

Page 453: ...1 2 TRAY COVER ATTACHMENT NOTE The right side of the tray cover should be attached first 1 Fit the pawls C just below the cover fin around the thin bar D on the shift tray 2 Align the square E so that...

Page 454: ...7 B313 B459 3 2 TRAY MOTOR AND HALF TURN SENSOR REPLACEMENT 3 2 1 REPLACING THE TRAY MOTOR 1 Remove the slip disc A 2 Remove the tray motor B from the motor holder 1 connector 3 2 2 REPLACING THE HALF...

Page 455: ......

Page 456: ...BY PASS A899 B415...

Page 457: ......

Page 458: ...gthwise to A3 HLT lengthwise to DLT Non standard sizes Width 90 to 305 mm Length 148 to 432 mm Paper Weight 52 g m2 157 g m2 16 lb 42 lb Tray Capacity 50 sheets 80 g m2 20 lb Paper Feed System Frictio...

Page 459: ...r Size Sensor Board 1 4 ELECTRICAL COMPONENT DESCRIPTION Symbol Name Function Index No Sensors S1 Paper End Informs the copier printer when the by pass tray runs out of paper 1 S2 Paper Size Sensor Bo...

Page 460: ...nism The transport roller gear in the main copier printer drives the gear on the paper feed clutch B through a series of gears When paper is placed in the tray the paper end sensor C switches off When...

Page 461: ...pattern for each paper width is unique Therefore the copier printer determines which paper has been placed in the by pass tray by the signal output from the board However the copier will not determin...

Page 462: ...PLACEMENT AND ADJUSTMENT 3 1 PAPER FEED ROLLER FRICTION PAD PAPER END SENSOR 1 Remove the upper cover A 2 screws 2 Remove the paper end sensor bracket B 1 screw 3 Remove the paper feed roller C snap f...

Page 463: ...3 Remove the lever D 1 snap ring 1 pin 4 While pushing the release lever E remove the paper tray F 5 Remove the by pass width sensor G NOTE When installing the by pass width sensor G move the side fen...

Page 464: ...PAPER FEED CLUTCH 1 Remove the rear cover A 2 screws 2 Remove the spring 3 Remove the drive gear and drive gear bracket B 1 E ring 1 spring 4 Remove the paper feed clutch bracket C 2 screws 5 Remove...

Page 465: ......

Page 466: ...DUPLEX A896 B414...

Page 467: ......

Page 468: ...FICATIONS Paper Size Standard sizes A5 lengthwise to A3 HLT to DLT Non standard sizes Width 140 to 297 mm Length 182 to 432 mm Paper Weight 64 g m2 105 g m2 20 lb 28 lb Tray Capacity 1 sheet Power Con...

Page 469: ...YOUT A896 B414 15 2 SM 1 2 MECHANICAL COMPONENT LAYOUT 1 Inverter Gate 2 Entrance Sensor 3 Inverter Roller 4 Upper Transport Roller 5 Middle Transport Roller 6 Lower Transport Roller 7 Exit Sensor B41...

Page 470: ...L COMPONENT LAYOUT SM 15 3 A896 B414 1 3 ELECTRICAL COMPONENT LAYOUT 1 Entrance Sensor 2 Inverter Gate Solenoid 3 Inverter Motor 4 Main Board 5 Transport Motor 6 Exit Sensor 7 Duplex Unit Open Switch...

Page 471: ...llers 5 Sensors S1 Entrance Detects the trailing edge of the copy paper to turn on the inverter gate solenoid and turn on the inverter motor in reverse Checks for misfeeds 1 S2 Exit Checks for misfeed...

Page 472: ...96 B414 DRIVE LAYOUT SM 15 5 A896 B414 1 5 DRIVE LAYOUT 1 Inverter Roller 2 Inverter Motor 3 Upper Transport Roller 4 Transport Motor 5 Lower Transport Roller 6 Middle Transport Roller B414V502 WMF 1...

Page 473: ...s follows Longer than A4 sideways LT sideways The duplex unit can store only one sheet of copy paper Example 8 pages The number A in the illustration shows the order of pages The number B in the illus...

Page 474: ...ex unit can store two sheets of copy paper Example 8 pages The number A in the illustration shows the order of pages The number B in the illustration shows the order of sheets of copy paper if shaded...

Page 475: ...er guide used in the previous model has become obsolete and has been eliminated from the design Inversion and Exit Shortly after the trailing edge of the paper passes the entrance sensor G the inverte...

Page 476: ...Duplex A896 B414 COVER REMOVAL SM 15 9 A896 B414 3 REPLACEMENT AND ADJUSTMENT 3 1 COVER REMOVAL 1 Remove the duplex unit cover A 4 screws B414R501 WMF A...

Page 477: ...PLACEMENT A896 B414 15 10 SM 3 2 ENTRANCE SENSOR REPLACEMENT 1 Remove the duplex unit cover Refer to section 3 1 2 Remove the sensor holder A 1 screw 3 Replace the entrance sensor B 1 connector 1 scre...

Page 478: ...x A896 B414 EXIT SENSOR REPLACEMENT SM 15 11 A896 B414 3 3 EXIT SENSOR REPLACEMENT 1 Open the duplex unit A 2 Remove the sensor bracket B 1 screw 3 Replace the exit sensor C 1 connector B414R503 WMF C...

Page 479: ......

Page 480: ...BRIDGE UNIT A897 B417...

Page 481: ......

Page 482: ...1 SPECIFICATIONS Paper Size Standard sizes A6 lengthwise to A3 HLT to DLT Non standard sizes Width 100 to 305 mm Length 148 to 432 mm Paper Weight 52 g m2 135 g m2 16 lb 42 lb Power Source DC24 V 5 V...

Page 483: ...SM 1 2 MECHANICAL COMPONENT LAYOUT 1 Upper Exit Roller 2 Tray Exit Sensor 3 Junction Gate 4 Cooling Fan 5 1st Transport Roller 6 2nd Transport Roller 7 3rd Transport Roller 8 Left Exit Roller 9 Relay...

Page 484: ...M 16 3 A897 B417 1 3 ELECTRICAL COMPONENT LAYOUT 1 Left Guide Switch 2 Right Guide Switch 3 Junction Gate Solenoid 4 Tray Exit Sensor 5 Cooling Fan Motor 6 Relay Sensor 7 Bridge Unit Drive Motor 8 Bri...

Page 485: ...e unit 7 Sensors S1 Tray Exit Checks for misfeeds 4 S2 Relay Checks for misfeeds 6 Switches SW2 Right Guide Detects when the right guide is opened 2 SW3 Left Guide Detects when the left guide is opene...

Page 486: ...97 B417 DRIVE LAYOUT SM 16 5 A897 B417 1 5 DRIVE LAYOUT 1 Left Exit Roller 2 2nd Transport Roller 3 1st Transport Roller 4 Upper Exit Roller 5 3rd Transport Roller 6 Bridge Unit Drive Motor B417V502 W...

Page 487: ...bridge unit or to the finisher depending on which has been selected If the junction gate solenoid A has been activated the junction gate B points downward and directs the paper to the upper tray D dot...

Page 488: ...aking apart the bridge unit first take the unit out of the copier 3 1 BRIDGE UNIT DRIVE MOTOR REPLACEMENT 1 Remove the bridge unit from the copier See the Installation Procedure in the base copier man...

Page 489: ...ver 2 screws See Bridge Unit Drive Motor Replacement 3 Remove the paper tray A 4 Remove the exit guide B 2 screws 5 Remove the tray exit sensor C 1 connector 3 3 RELAY SENSOR REPLACEMENT 1 Remove the...

Page 490: ...1 000 SHEET FINISHER B408...

Page 491: ......

Page 492: ...1 000 Sheet Finisher B408 MAIN PCB SM 17 1 B408 1 REPLACEMENT AND ADJUSTMENT 1 1 MAIN PCB 1 Rear cover A x 2 2 Main PCB B x 4 All B408R109 WMF B408R110 WMF A B...

Page 493: ...xit guide plate B 3 Upper side cover C x 2 4 Front cover support plate D x 1 5 Front cover E 6 Front inner cover F x 2 7 Harness G 8 Unhook the spring H 9 Turn the stapler unit I and take it out 10 Br...

Page 494: ...cover 1 1 2 Shift motor A x 2 x 1 1 3 2 STAPLER MOTOR 1 Rear cover 1 1 2 Stapler motor B x 2 x 1 1 3 3 UPPER TRANSPORT MOTOR AND EXIT MOTOR 1 Rear cover 1 1 2 Motor assembly C x 4 x 2 3 Upper transpor...

Page 495: ...MOTORS B408 17 4 SM 1 3 4 LOWER TRANSPORT MOTOR 1 Main PCB 1 1 2 Lower transport motor A x 2 x 1 B408R111 WMF A...

Page 496: ...S AND SENSORS 1 4 1 PREPARATION 1 Front cover and inner cover 1 2 2 Upper side cover A x 2 3 Shift tray B x 1 4 Lower side cover C x 2 5 Loosen the 2 screws D 6 Lower the lower tray guide plate E 7 Gu...

Page 497: ...T SENSOR 1 Stack height sensor assembly A x 1 2 Stack height sensor B x 1 1 4 3 STAPLER TRAY PAPER SENSOR 1 Stapler tray paper sensor C x 1 1 4 4 LOWER TRAY LIFT MOTOR 1 Lower tray lift motor D x 2 x...

Page 498: ...1 000 Sheet Finisher B408 MOTORS AND SENSORS SM 17 7 B408 1 4 5 STACK FEED OUT MOTOR 1 Stack feed out motor A x 2 x 1 B408R122 WMF A...

Page 499: ...turns off 9 Tray exit sensor Off check The tray exit sensor does not turn off within the normal time after it turns on 9 Stapler tray entrance sensor On check The stapler tray entrance sensor does no...

Page 500: ...the table below SW100 1 2 Description 0 0 Normal operation mode Default 1 0 Packing mode Before packing the machine do the following Set switch 1 to 1 then back to zero The lower tray moves to the lo...

Page 501: ...pper Tray Exit Roller 3 Entrance Roller 4 Tray Junction Gate 5 Upper Transport Roller 6 Stapler Junction Gate 7 Lower Transport Rollers 8 Stapler 9 Stack Feed out Belt 10 Positioning Roller 11 Shift R...

Page 502: ...eight Sensor 8 Lower Tray Exit Sensor 9 Lower Tray Upper Limit Switch 10 Shift HP Sensor 11 Shift Motor 12 Jogger Fence HP Sensor 13 Positioning Roller Solenoid 14 Stapler HP Sensor 15 Stapler Tray En...

Page 503: ...Lower Tray Lift Motor 24 Lower Tray Lower Limit Sensor 25 Stapler Motor 26 Jogger Fence Motor 27 Stack Feed out Motor 28 Main Board 29 Lower Transport Motor 30 Stapler Junction Gate Solenoid 31 Exit M...

Page 504: ...2 S3 Jogger Fence HP Detects when the jogger fence is at home position 12 S4 Shift HP Detects when the shift roller is at home position 10 S5 Stack Feed out Belt HP Detects when the stack feed out be...

Page 505: ...roller 13 Switches SW1 Lower Tray Upper Limit Detects when lower tray is at its upper limit position 9 SW2 Front Door Safety Cuts the dc power when the front door is opened 6 SW3 Upper Cover Cuts the...

Page 506: ...sher B408 DRIVE LAYOUT SM 17 15 B408 4 4 DRIVE LAYOUT 1 Exit Motor 2 Upper Transport Motor 3 Lower Transport Motor 4 Shift Motor 5 Exit Guide Plate Motor 6 Lower Tray Lift Motor B408D105 WMF B408D106...

Page 507: ...DRIVE LAYOUT B408 17 16 SM 7 Stack Feed out Motor 8 Jogger Motor 9 Stapler Motor B408D107 WMF 7 8 9...

Page 508: ...ay junction gate solenoid C and stapler junction gate solenoid D Upper tray mode The tray junction gate solenoid remains off The copies go up to the upper tray Sort stack mode The tray junction gate s...

Page 509: ...UPPER TRAY B408 17 18 SM 4 6 UPPER TRAY When the paper limit sensor A switches on during feed out for each of three consecutive sheets of paper paper overflow is detected B408D109 WMF A...

Page 510: ...on the lower tray lower limit sensor E and copying stops Tray Up When the copy paper on the tray is removed the stack height sensor turns off and the tray lifts up Then the tray stops when the sensor...

Page 511: ...sport roller the shift motor turns on driving the shift gear disk and the link D After the paper is delivered to the lower tray E the shift roller moves to the HP which is detected by the shift HP sen...

Page 512: ...and the positioning roller C pushes the copy against the bottom of the stack stopper D For the horizontal paper alignment the jogger front fence E and the rear fence F move to the waiting position wh...

Page 513: ...ved up to make a gap between the exit rollers This operation is done for all paper sizes but is only needed for the larger sizes The exit guide plate motor B and exit roller release cam C control the...

Page 514: ...stapler unit or no staples in the staple cartridge staple end is indicated on the operation panel The stapler sensor C detects this The stapler rotation HP sensor D checks whether the staple hammer m...

Page 515: ...position to the stapling position If two staple position mode is selected the stapler moves to the front stapling position first then moves to the rear stapling position However for the next copy set...

Page 516: ...p and feeds it to the shift roller The shift roller takes over stack feed out after the leading edge reaches this roller Just before the stapled stack passes through the lower tray exit sensor the sta...

Page 517: ...30 sheets A3 B4 DLT LG 50 sheets A4 B5 sideways LT Paper Capacity No staple mode 1 000 sheets A4 LT or smaller 80 g m2 20 lb 500 sheets A3 B4 DLT LG 80 g m2 20 lb Staple mode 80 g m2 20 lb number of...

Page 518: ...500 SHEET FINISHER G302 B442...

Page 519: ......

Page 520: ...B442 1 REPLACEMENT AND ADJUSTMENT 1 1 EXTERIOR NOTE This manual uses several symbols The meanings for these symbols are as follows See or refer to screw connector clip Front cover A Front cover 1 Rear...

Page 521: ...NOTE 1 When re attaching the lower guide be sure that it is not in contact with the exit lower guide and that the exit lower guide moves smoothly 2 Make sure that the blue and black cables are in the...

Page 522: ...500 Sheet Finisher G302 B442 EXTERIOR SM 18 3 G302 B442 Right cover A Grounding plate 1 B Right cover 2 B442R103 WMF A B...

Page 523: ...Paddle gear 1 D Paddle gear holder E Bushing 1 F Paper exit unit holder 1 G Rear paper exit unit holder 1 H Exit unit NOTE Keep the paper exit unit stays in the upper position Rotate the paddle rolle...

Page 524: ...it A Release tension bracket 1 B Reverse roller gear bracket 2 C Timing belt D Entrance lower guide NOTE When re assembling the tension bracket rotate the main motor counter clockwise to tighten the t...

Page 525: ...guide paper exit unit Entrance lower guide 1 2 Entrance lower guide Paper exit unit gear and Paddle roller solenoid 1 4 Paper exit unit gear Paddle roller solenoid Stapler unit 1 5 Stapler unit A Jogg...

Page 526: ...18 7 G302 B442 1 7 PAPER EXIT SENSOR FEELER Jogger tray unit 1 6 Jogger tray unit Jogger motor 1 9 Jogger motor A Paper exit sensor feeler 1 8 MAIN MOTOR Right cover 1 1 Exterior A Release tension br...

Page 527: ...JOGGER MOTOR G302 B442 18 8 SM 1 9 JOGGER MOTOR Front lower guide 1 1 Exterior A Jogger motor 2 3 1 10 CONTROL BOARD Front lower guide 1 1 Exterior A Control board 1 12 B442R114 WMF B442R112 WMF A A...

Page 528: ...2 B Tray holder 1 C Links D Connector cover E Output tray motor link unit 1 F Rear cover 1 G Output tray motor 1 NOTE When re attaching the motor link unit the arrows on each of the gears need to face...

Page 529: ...NFORMATION 2 1 1 COMPONENT LAYOUT Mechanical component layout 1 Output tray 2 Stack height detection lever 3 Paper exit roller 4 Jogger tray 5 Reverse roller 6 Lower entrance guide 7 Upper entrance gu...

Page 530: ...NFORMATION SM 18 11 G302 B442 Drive layout 1 Main motor 2 Exit roller timing belt 3 Main motor timing belt 4 Output tray motor 5 Output tray link gears 6 Paper exit unit drive gear 7 Reverse roller 8...

Page 531: ...OVERALL MACHINE INFORMATION G302 B442 18 12 SM 2 1 2 ELECTRICAL COMPONENT DESCRIPTIONS See the next page for the component description table B442D102 WMF 18 17 15 14 13 11 10 12 9 7 6 5 4 3 2 8 1 16...

Page 532: ...sition Detects the position of the jogger fence 2 S6 Top cover Detects if the top cover is open 1 S7 Tray upper limit Detects when the tray is lifted to the upper limit 11 S8 Stack near limit Detects...

Page 533: ...is lifted to the target position Off On Target position On On The stack height is more the target The output tray is lowered to the target position On Off The stack height detection lever is at home p...

Page 534: ...k is higher than the target level the output tray motor moves the tray down When the stack near limit sensor D detects the actuator on gear C a stack near limit signal is transferred to the main frame...

Page 535: ...starts It drives the exit unit gear D through idle gear E The gear pulls paper exit unit A down using the paper exit link F The link also moves the paper exit roller H up through the exit roller driv...

Page 536: ...ered sets sets 2 4 6 etc of the job A short time after the entrance sensor A detects the first page of the set the paper exit unit solenoid turns on to restart the rotation of the paper exit unit gear...

Page 537: ...this time the entire set in the jogger tray is fed out at the same time as the first page of the next set However the set coming from the jogger tray has been shifted to one side If the last set is an...

Page 538: ...til knob C on the exit unit pushes the link lever D for the exit unit switch E This turns on the exit unit switch When this switch is on dc is supplied to the stapler unit F and the main motor is turn...

Page 539: ...aper is fed for a certain period Jogger tray Exit The exit sensor is de activated during paper shifting or stapling 2 2 4 ERROR DETECTION Conditions Jogger motor error Jogger home position sensor does...

Page 540: ...apacity 20 sheets A3 B4 DLT LG 80 g m2 20 lb 30 sheets A4 B5 sideways LT 80 g m2 20 lb Stack Capacity Maximum 500 sheets A4 LT or smaller 80 g m2 20 lb 250 sheets A3 B4 DLT and LG 80 g m2 20 lb Stapli...

Page 541: ......

Page 542: ...FIRMWARE HISTORY...

Page 543: ......

Page 544: ...version is 3 15 1 SC860 HDD not detected is cleared when the operation switch is turned off and on The total counter value for user code which are printed on the list is incorrect The value which app...

Page 545: ...ng duplex copies onto letterhead paper with an odd number of originals the last original is copied onto the rear side of the last sheet Based on a request from the field the Key Card and Coin Lock set...

Page 546: ...of non use Default value for SP2 998 1 has been changed from 20 10 to prevent noise that is sometimes generated form the cleaning blade when the drum stops SP1 103 2 Off Temp has been newly added to p...

Page 547: ...Production B0275541 B 1st Mass Production 2 10 The wording of the file transfer error message has been corrected as follows scanned data to the data B0275541 B Oct 2001 Production 2 13 The translation...

Page 548: ...NUMBER FIRMWARE VERSION First Mass Production B0275530 1st Mass Production 2 25 UP Copier Feature User Stamp Stamp position Center left is not displayed UP System Setting Mistranslation of Program Ch...

Page 549: ......

Page 550: ...PRINTER SCANNER CONTROLLERS B453 B461...

Page 551: ......

Page 552: ...LLATION Accessory Check Check the accessories in the box against the following list No Description Q ty Note 1 Key Top Copy 1 2 Key Top Printer 1 3 Key Top Scanner 1 Included only in the B453 printer...

Page 553: ...to add functions detailed in section 1 8 2 in the main machine manual For the HDD installation refer to section 3 14 in the main machine manual 1 Remove the rear cover A 4 screws NOTE When the paper...

Page 554: ...R INSTALLATION SM 1 3 B453 B461 4 Install the printer or printer scanner controller ROM DIMM A on the controller board NOTE Use the slot indicated in the diagram 5 Install the memory 64 MB DIMM B onto...

Page 555: ...the FCC label D to the controller panel board aligned with the slot E so the label is hidden when the left rear cover is replaced NOTE This step is required only in the USA models 8 Replace the left r...

Page 556: ...option the printer option B453 or B461 must be installed first Please refer to section 1 2 for details of the printer scanner installation procedure 1 Remove the rear cover and controller board cover...

Page 557: ...irst Please refer to section 1 2 for details of the printer scanner installation procedure The NIB and the IEEE1394 interface board cannot both be installed in the same machine 1 Remove the rear cover...

Page 558: ...ls of the printer scanner installation procedure The NIB and the IEEE1394 interface board cannot both be installed in the same machine If the NIB is installed the NIB should be removed 1 Remove the re...

Page 559: ...nd turn on the main switch 2 Enter the printer user mode and print the configuration page User Tools Printer Settings List Test Print Config Page The same data can also be printed using the printer se...

Page 560: ...OLLER ERRORS Refer to section 7 1 of the main unit service manual for descriptions on SC code information because the GW architecture includes controller SC codes in the main unit SC code table 2 2 LE...

Page 561: ...s while the platen cover or ARDF is open while the main unit is communicating with a facsimile or the network server or while the machine is accessing the hard disk or memory for reading or writing da...

Page 562: ...e Refer to section 4 1 of the main unit service manual SP No Description Function and Setting 5104 A3 DLT Double Count Specifies whether the counter is doubled for A3 DLT 0 No 1 Yes If is selected the...

Page 563: ...on Displays the scanner firmware version 3 Scanner Firmware Number Displays the firmware s part number 1001 4 Detail Model Name Displays the detail model name 1002 Error Log Display Displays the error...

Page 564: ...lue could cause moir to appear in the image 0 7 0 1 step 6 Scanner Gamma Text Binary Selects the scanner gamma type for Text mode when using binary picture processing mode 0 6 4 1 step 7 Brightness No...

Page 565: ...isabled 0 7 4 1 step 2002 29 Unevenness correction Text mode Selects whether the unevenness correction is done This function is like an FCI function If this is 1 the edges of characters in scanned ima...

Page 566: ...nary 0 255 60 1 step 14 Contrast Notch 5 Text Photo Binary 0 255 128 1 step 15 Threshold Level Notch 5 Text Photo Binary This SP is not available 0 255 128 1 step 16 Brightness Notch 4 Text Photo Bina...

Page 567: ...moir to appear in the image 0 7 0 1 step 6 Scanner Gamma Photo Binary Selects the scanner gamma type for Photo mode when using binary picture processing mode 0 6 6 1 step 7 Dither Matrix Filter Photo...

Page 568: ...55 131 1 step 2004 28 Threshold Level Notch 1 Photo Binary This SP is not available 0 255 128 1 step 1 MTF Filter Coefficient Grayscale Main scan Selects the MTF filter coefficient in the main scan di...

Page 569: ...ot available 0 255 118 1 step 16 Brightness Notch 4 Grayscale 0 255 128 1 step 17 Contrast Notch 4 Grayscale 0 255 128 1 step 18 Threshold Level Notch 4 Grayscale This SP is not available 0 255 128 1...

Page 570: ...rval Sets the delivery re try interval 60 999 300s 1s step 8002 2 Delivery Re try Number of re try Sets the number of delivery re tries If this is 0 the machine will not re try to send an image to the...

Page 571: ...ontroller tests the following devices at power on If an error is detected an error code is stored in the controller board CPU ASIC and clock Flash ROM Resident and optional SDRAM Parallel interface NI...

Page 572: ...Printer Mode Printer Key pressed Bypass Size Misfeed Recovery Print Error Report Auto Continue Memory Overflow Duplex optional duplex unit required Memory Usage Unit of Measure Edge Smoothing Resolut...

Page 573: ...er Mode Tree User Tools Scanner Features Basic Settings Compression Black White Function Priority Delivery Store Connection Time out Compression Grayscale Delivery Option SADF Auto Reset Timer Origina...

Page 574: ...ler board Flash ROM 8MB Flash ROM for the system program SDRAM resident 32 MB SDRAM expandable with 32 MB or 64 MB optional SDRAM NVRAM Stores the controller settings IEEE 1284 interface IEEE1284 IC C...

Page 575: ...ERVIEW B453 B461 4 2 SM Optional components HDD Used to store additional soft fonts Also used for collation locked print sample print and form overlay PostScript3 DIMM Memory DIMM NIB IEEE1394 interfa...

Page 576: ...rint The maximum number of pages is 1 700 including jobs using locked print and collation 4 2 2 LOCKED PRINT This feature requires the optional hard disk Using this feature the print job is stored in...

Page 577: ...user tools User Tools System Settings Paper Size Settings NOTE The by pass tray is not part of the tray search Tray Lock If Tray Lock is enabled for a tray the controller skips the locked tray in the...

Page 578: ...the tray then cancels the print job if the interval expires The interval can set with the Printer Settings in the user tools User Tools Printer Settings System Auto Continue If Auto Continue is disab...

Page 579: ...setting in the user tools If the machine cannot print to the selected output tray it prints to the default paper output tray If the mailbox unit is installed paper larger than B4 cannot be printed to...

Page 580: ...the following stapling positions Depending on the paper orientation the image may have to be rotated The controller does the image rotation There is a limit for the number of sheets that can be staple...

Page 581: ...ature requires the optional hard disk 3 Store and delivery This feature requires the optional hard disk When selecting the delivery only mode after image processing and image compression using TIFF bi...

Page 582: ...pgraded using an IC card connected to the controller board 4 4 2 LED INDICATORS Description On Off LED1 Green Link status Link success Link failure LED2 Yellow Data rate 100 Mbps 10 Mbps NIB Flash ROM...

Page 583: ...es which are supported in most devices Hot swapping cables can be connected and disconnected while the computer and other devices are switched on Peer to peer networking no hub required No terminator...

Page 584: ...e EEPROM 256 byte ROM 4 5 4 PIN ASSIGNMENT Pin No Signal Description 1 Cable Power 2 GND 3 Receive strobe 4 Transmit data 5 Receive data 6 Transmit strobe IEEE1394 Board 1394 I F 1394 I F PHY TSB41AB2...

Page 585: ...5 6 TROUBLESHOOTING NOTES If there are problems printing using the IEEE1394 interface check the following Is the computer using Windows 2000 with service pack 1 Has the interface card been replaced r...

Page 586: ...PCS Refined Printing Command Stream an original Ricoh PDL Resolution 600 dpi PCL 6 PCL5e PS3 RPCS 400 dpi PS3 300 dpi PCL 6 PCL5e PS3 Resident Fonts PCL 35 Intellifonts 10 True Type fonts PS3 136 font...

Page 587: ...x 8 5 Y Y Y Y Y Y Y Half Letter SEF 5 5 x 8 5 Y Y Y Y Y N Y Half Letter LEF 8 5 x 5 5 N N N N N Executive SEF 7 25 x 10 5 Y Y Y Y Y N Y Executive LEF 10 5 x 7 25 N N Y N Y F 8 x 13 Y Y Y Y Y N Y Fool...

Page 588: ...Mode Main scan Sub scan 100 600 dpi Grayscales 8 bits pixel Scanning Throughput 25 spm for TWAIN 53 spm for Delivery mode A4L ADF mode Interface Ethernet 100 Base TX 10 Base T for TCP IP Compression...

Page 589: ...operating system is provided with the driver Utility Software Software Description Agfa Font Manager Win 95 98 ME NT4 2000 A font management utility with screen fonts for the printer SmartNetMonitor...

Page 590: ...R The scanner driver and utility software are provided on one CD ROM Scanner Driver Network Twain Driver for Win95 98 ME NT3 51 NT4 0 2000 Scanner Utilities Scan Router V2 Lite Cherry Lite for Win95 9...

Page 591: ...ions PostScript3 G462 2 NIB G574 3 IEEE1394 G590 4 Cannot install the NIB and IEEE1394 board in the same machine Memory 32 MB G578 Memory 64 MB G579 5 Used in common with the model B039 Controller Boa...

Page 592: ...FAX UNIT B418...

Page 593: ......

Page 594: ...nes 5 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 6 If there is a gas leak do not use the telephone in the...

Page 595: ...nstalling the ISDN Option Remove the NCU board from the standard NCU unit Attach the bracket and NCU board to the G4 unit Remove the NCU board from the standard NCU unit Attach the bracket and NCU boa...

Page 596: ...he Fax option is included on both the printer and Printer Scanner DIMM 2 Turn off the main switch and disconnect the power cord and the network cable 1 Remove the small cover A 1 rivet and the rear co...

Page 597: ...as shown Replace the rear cover and the small cover 6 Remove parts E G and J then install parts F H and I 7 Attach the FCC decal K and the serial number decal L to the rear cover as shown Then install...

Page 598: ...of the machine 11 Plug in the machine and turn on the main power switch NOTE The copier must be connected to a properly grounded socket outlet 12 Be sure to set the clock date and time 13 Enter servi...

Page 599: ...inter buffer 2 Turn off the main switch and disconnect the power cord and the network cable 1 Remove the small cover A 1 rivet and the rear cover B 4 screws Then cut away the jack window C 2 Remove th...

Page 600: ...g the G4 unit at the same time 4 Remove the G4 board A 2 screws the bracket C 2 screws and the ISDN connector D from the G4 unit B 5 Attach the G4 board A 2 screws the bracket C 2 screws and the ISDN...

Page 601: ...o the NCU D then clamp cable E as shown 8 Replace the rear cover and the small cover 9 Connect the cable to the LINE2 jack then plug in the machine and turn the main switch on Enter service mode and s...

Page 602: ...If there is a printer option in the machine print out all data in the printer buffer 2 Turn off the main switch and disconnect the power cord and the network cable 1 Remove the small cover A 1 rivet a...

Page 603: ...unit C to the machine 6 screws 1 connector 5 Connect the cable B to the interface board and attach bracket D 1 screw Then attach the NCU A removed from the NCU unit in step 3 to the G4 unit 4 screws A...

Page 604: ...near the ISDN jack This step is only for US Canada 9 Enter service mode and set bit 2 of communication switch 16 to 1 After that turn the main switch off and on 10 Print the system parameter list and...

Page 605: ...rty is out of paper or has a jammed printer The other party pressed Stop during communication 0 03 Incompatible modem at the other end The other terminal is incompatible 0 04 CFR or FTT not received a...

Page 606: ...may be defective try sending to another machine 0 08 The other end sent RTN or PIN after receiving a page because there were too many errors Check the line connection Check the FCU NCU connectors Repl...

Page 607: ...of retraining Check the line connection Check the FCU NCU connectors Replace the NCU or FCU Check for line problems Try calling another fax machine Try adjusting the reconstruction time for the first...

Page 608: ...ommunication Check the line connection Retry communication 0 70 The communication mode specified in CM JM was not available V 8 calling and called terminal The other terminal did not have a compatible...

Page 609: ...qualizer setting If these errors happen at the receiving terminal Try adjusting the rx cable equalizer setting Try increasing the tx level Try using V 17 or a slower modem if the same error is frequen...

Page 610: ...communication error If this is frequent update the ROM or replace the FCU 3 00 G4 interface board reset Replace the G4 interface board or FCU 3 10 Disconnection during ISDN G3 communication Check the...

Page 611: ...from memory 5 25 SAF file access error Replace the FCU or EXMEM board 6 00 G3 ECM T1 time out during reception of facsimile data 6 01 G3 ECM no V 21 signal was received 6 02 G3 ECM EOR was received T...

Page 612: ...canning Lower the scan resolution if possible Add optional page memory 22 01 Memory overflow while receiving Wait for the files in the queue to be sent Delete unnecessary files from memory Transfer th...

Page 613: ...re is a network problem Do the following Check the error bit rate of the network If it is high contact the network and ask them to improve the line Check the network speed is it 56 or 64 kbps and make...

Page 614: ...received an unsolicited DM F 1 2 7 22 At TEI release the machine received an unsolicited UA F 1 2 7 23 At the start of link set up the machine received an unsolicited DM F 0 2 7 24 At TEI release the...

Page 615: ...ion 3 2 2 5 B CHANNEL LINK LAYER Code Probable Cause Action 7 60 T3 timeout timeout while waiting for flag 4 7 61 T3 timeout timeout while waiting for SABM during an incoming call 4 7 62 T1 timeout x...

Page 616: ...ile waiting for an RF packet 6 7 95 T23 timeout timeout while waiting for a CF packet 6 7 96 T10 timeout timeout while waiting for the first frame 6 2 2 7 TRANSPORT LAYER Code Probable Cause Action 8...

Page 617: ...size error in RSSP 8 8 44 Service identification error in RSSP 8 8 45 Session user data error in RSSP 8 8 47 Message synchronization error inside the CCU 8 8 48 Document task busy 8 8 50 Ti timeout no...

Page 618: ...0 8 8 76 Internal error 8 2 2 10 PRESENTATION LAYER Code Probable Cause Action 8 80 X 209 coding error in session user data LI error 8 8 81 PV error in session user data 8 8 82 PI error in session use...

Page 619: ...switch and turn it back on 2 3 2 SC1201 When the FCU detects an unrecoverable error in the SRAM which requires a complete SRAM initialization the fax unit displays this SC Code and stops There is no...

Page 620: ...he fax unit See section 2 3 1 for the initialization procedure Automatic reset 1201 Unrecoverable FCU SRAM error Refer to section 2 3 2 Service Call display 1207 Unrecoverable Fax Function Upgrade SRA...

Page 621: ...ese LEDs describe the status of the machine LED 1 LED 2 LED 3 LED 4 Initial Settings O ON OFF Initial check if the flash ROM is updated O O O O Handshaking with the FCU ready O O Standby Mode Ready to...

Page 622: ...chine acting in NT mode CiG4 board set bits 0 and 1 of G4 parameter switch 0D to 1 In the machine acting in TE mode SiG4 board set bit 0 of G4 parameter switch 0D to 0 and bit 1 to 1 4 Reset the machi...

Page 623: ...aten cover or ARDF is open while the main machine is communicating with a facsimile or the network server or while the machine is accessing the hard disk or memory for reading or writing data 3 1 SERV...

Page 624: ...lighted g Press twice to leave the SP mode return to the copy window to resume normal operation h Press any Group number to open a list of SP modes and titles for that group For example to open the SP...

Page 625: ...to adjust 3 Use the scrolling buttons in the center of the SP mode window to display the SP number that you want to open and then press that number to expand the list 4 Use the center touch panel butt...

Page 626: ...001 016 00 0F Change the bit switches for the protocol settings of the standard G3 board Section 3 2 Bit Switches G3 2 Switch 106 001 016 00 0F Change the bit switches for the protocol settings of th...

Page 627: ...is line turn this SP on 103 004 Transmission Disabled If you turn this SP on the machine does not send any fax messages on the G3 1 line PSTN 2 Port Settings 001 Select Line Select the line setting fo...

Page 628: ...ts the bit switches and user parameters Factory setting 104 000 Resets the bit switches and user parameters user data in the SRAM and files in the SAF memory Delete All Speed Dials 001 Speed Dials Ena...

Page 629: ...Prints out all the user files in the SAF memory including confidential messages NOTE Do not use this function unless the customer is having trouble printing confidential messages or recovering files...

Page 630: ...ssage Test 110 G3 2 Modem Tests 111 G3 2 DTMF Tests 112 G3 2 V34 S2400baud 113 G3 2 V34 S2800baud 114 G3 2 V34 S3000baud 115 G3 2 V34 S3200baud 116 G3 2 V34 S3429baud 124 IG3 1 Modem Tests 125 IG3 1 D...

Page 631: ...led 1 Enabled 1 Confidential RX messages can be printed out without the password Use this bit if the customer forgot the password for the confidential messages Reset this bit to 0 after printing confi...

Page 632: ...communication troubleshooting It shows the content of the transmitted facsimile protocol signals Always reset this bit to 0 after finishing testing If system switch 09 bit 6 is at 1 the list is only...

Page 633: ...dential Other Other parameters The following information is shown in 6 bit format Bit 1 is the first bit from the left and bit 6 is at the right end Bit 1 Smoothing 0 Off 1 On Smoothing is disabled in...

Page 634: ...abled 1 Each Quick Speed dial number on the list is printed with the dedicated tx parameters 10 bytes each The first 10 bytes of data are the programmed dedicated tx parameters 34 bytes of data are pr...

Page 635: ...mission result reports 1 Inclusion of communications on the Journal when no image data was exchanged 0 Disabled 1 Enabled 0 Communications that reached phase C message tx rx of the T 30 protocol are l...

Page 636: ...cted as an external telephone 1 The user can dial on the machine s ten key pad when the handset is off hook 5 On hook dial 0 Disabled 1 Enabled 0 On hook dial is disabled 6 Line used for G3 transmissi...

Page 637: ...Switch 10 SP No 1 101 017 No FUNCTION COMMENTS 0 to 7 Threshold memory level for parallel memory transmission Threshold N x 128 KB 256 KB N can be between 00 FF H Default setting 02 H 512 KB System S...

Page 638: ...ay overwrite the file number which is on the top right of the page On an A4 page if the CIL is moved over by more than 50 mm it may overwrite the page number System Switch 13 Not used do not change th...

Page 639: ...selected by the above bit 2 for I G3 transmissions 4 7 Not used Do not change the settings System Switch 17 Not used do not change the settings System Switch 18 Not used do not change the settings Sy...

Page 640: ...on Upgrade unit installed 1 Action when the SAF memory has become full during scanning 0 The current page is erased 1 The entire file is erased 0 If the SAF memory becomes full during scanning the suc...

Page 641: ...ure Expander causes data loss Turn Main Power Switch off and remove replace it to avoid loss To continue press Yes If Yes is pressed the machine initializes the RAM to the with or without card configu...

Page 642: ...3 Received fax print start timing G3 reception 0 After receiving each page 1 After receiving all pages 4 Received fax print start timing G4 reception 0 After receiving each page 1 After receiving all...

Page 643: ...ner Switch 02 SP No 1 102 003 No FUNCTION COMMENTS 0 7 Binary picture processing Threshold for Text mode Normal setting center position This setting determines the threshold value for binary picture p...

Page 644: ...TF filter level Text Photo mode The value can be between 0 Off and F For a weaker threshold input a lower value Default setting 7 This setting is independent from the threshold specified by the copier...

Page 645: ...ameter 07 bit 2 If parallel memory tx is enabled the machine always erases the scanned pages when an original jam occurs The machine then asks the user to retry from the first page even if the paralle...

Page 646: ...his bit determines which resolution unit will be used for scanning a fax message Default setting mm 2 ADF jam alarm display time 0 60 s 1 30 s The bit is only effective when bit 0 of scanner bit switc...

Page 647: ...s 0 Disabled 1 Enabled This switch is only effective when user parameter 02 bit 2 printing the received date and time on received fax messages is enabled 1 The machine prints the received and printed...

Page 648: ...Enabled 1 Disabled 4 LCT usage for fax printing 0 Enabled 1 Disabled 0 The paper feed station can be used to print fax messages and reports 1 The specified paper feed station will not be used for prin...

Page 649: ...ng 6 mm Cross reference Length reduction On Off Printer Switch 03 Bit 0 Printer Switch 04 SP No 1 103 005 No FUNCTION COMMENTS 0 to 4 Maximum reducible length when length reduction is enabled with swi...

Page 650: ...mmunication failure occurred 1 Only destinations where communication failure occurred are printed on the Communication Failure Report 5 7 Not used Do not change the settings Printer Switch 08 Not used...

Page 651: ...0 Enabled 1 Disabled 0 When page separation has taken place all the pages are reduced with the same reduction ratio 1 Only the last page is reduced to fit the selected paper size when page separation...

Page 652: ...mpression capabilities to be used in the transmission and to be declared in phase B handshaking of the T 30 protocol 4 Not used Do not change the setting 5 JBIG compression method Reception 0 Only bas...

Page 653: ...te This function does not work when dialing is done from the external telephone 4 5 Not used Do not change the settings 6 to 7 Maximum printable page length available Bit 7 6 Setting 0 0 No limit 0 1...

Page 654: ...RTN or PIN This bit is ignored for memory transmissions or if ECM is being used 4 7 Not used Do not change the settings Communication Switch 03 SP No 1 104 004 No FUNCTION COMMENTS 0 to 7 Maximum num...

Page 655: ...channel 0 Fallback disabled 1 Fallback enabled 1 Enable this switch only when G4 communication errors occur because the exchanger connects G4 calls to the PSTN This problem occurs with some types of e...

Page 656: ...problems 1 The machine will only send back a Transfer Result Report if there were errors during communication meaning one or more of the End Receivers could not be contacted 4 Printout of the message...

Page 657: ...h 04 are not programmed and Quick Dial 05 is programmed the machine will send the report to Quick 05 Default setting 05 H 5 digits 5 7 Not used Do not change the settings Communication Switch 0D SP No...

Page 658: ...mission data scanned in inch format are transmitted without conversion In memory transmission data stored in the SAF memory in mm format are transmitted without conversion Note When storing the scanne...

Page 659: ...1 Tx only Change this bit to 1 when the customer requires 7 G4 Dual communication 0 Enabled 1 Disabled 1 The machine uses only one B channel for communication This enables a customer to occupy anothe...

Page 660: ...ects 0 as the first dialed number it automatically disables V 8 protocol Alternatively if 3 is the PSTN access code set bit 3 to 1 Communication Switch 1C SP No 1 104 029 No FUNCTION COMMENTS 0 to 1 E...

Page 661: ...Not used Do not change the setting 6 CED ANSam transmission 0 Disabled 1 Enabled Do not change this setting unless the communication problem is caused by the CED ANSam transmission 7 Not used Do not c...

Page 662: ...cases 4 CTC transmission conditions 0 Ricoh mode PPR x 1 1 ITU T mode PPR x 4 When using ECM the machine will choose a slower modem rate after receiving PPR once Ricoh mode or four times ITU T mode Th...

Page 663: ...3 bit2 4 to 5 Initial modem type for 9 6 k or 7 2 kbps Bit 5 Bit 4 Setting 0 0 V 29 0 1 V 17 1 0 V 34 1 1 Not used These bits set the initial modem type for 9 6 and 7 2 kbps if the initial modem rate...

Page 664: ...e between the modem and the telephone exchange Use the dedicated transmission parameters for specific receivers Also try using the cable equalizer if one or more of the following symptoms occurs Commu...

Page 665: ...w 1 0 Medium 1 1 High Use a higher setting if there is signal loss at higher frequencies because of the length of wire between the modem and the telephone exchange Also try using the cable equalizer i...

Page 666: ...ation The first line should come within 5 s of CFR 7 Not used Do not change the setting G3 Switch 0B SP No 1 105 012 No FUNCTION COMMENTS 0 Protocol requirements Europe 0 Disabled 1 Enabled 1 Protocol...

Page 667: ...uring V 34 reception 6 Not used Do not change the settings 7 B signal detection time for V 34 polling transmission 0 75 ms default setting 1 65 ms Change this switch only when there are communication...

Page 668: ...extended DIS frames 5 Not used Do not change the setting 6 CED ANSam transmission 0 Disabled 1 Enabled Do not change this setting unless the communication problem is caused by the CED ANSam transmissi...

Page 669: ...the modem rate after receiving a PPR if the following condition is met in communications at 14 4 12 0 9 6 and 7 2 kbps NTransmit N send Re NTransmit Number of transmitted frames NResend Number of fra...

Page 670: ...4 to 5 Initial modem type for 9 6 k or 7 2 kbps Bit 5 Bit 4 Setting 0 0 V 29 0 1 V 17 1 0 V 34 1 1 Not used These bits set the initial modem type for 9 6 and 7 2 kbps if the initial modem rate is set...

Page 671: ...gth of wire between the modem and the telephone exchange Use the dedicated transmission parameters for specific receivers Also try using the cable equalizer if one or more of the following symptoms oc...

Page 672: ...13 s This bit set the maximum interval between EOL end of line signals and the maximum interval between ECM frames from the other end Try using a longer setting if error code 0 21 is frequent 5 Not u...

Page 673: ...automatically reset these bits for each country after a country code System Switch 0F is programmed Change the required bits manually at installation 6 Not used Do not change the setting 7 Not used Do...

Page 674: ...dump list of the last communication only This bit is only effective for the dump list D Bch1 1 7 Not used Do not change the settings G4 Internal Switch 04 No FUNCTION COMMENTS 0 2 Not used Do not chan...

Page 675: ...4 Internal Switch 0F Not used do not change these settings G4 Internal Switch 10 Dch Layer 1 No FUNCTION COMMENTS 0 5 Not used Do not change these settings 6 INFO1 signal resend 0 Resend 1 No resend 0...

Page 676: ...to the SETUP signal to the receiver However some networks may require the machine to add this ID and or subaddress Only in this case should this bit be at 1 3 Attachment of the Lower Layer Capabiliti...

Page 677: ...med in the SETUP message In rx mode this determines the information transfer capability that the machine can use to receive a call Set this bit to 1 if the ISDN does not support 3 1 kHz audio 1 2 Not...

Page 678: ...as a model K200 is connected the machine receives most of the calls because the response time to a call is faster than the K200 If the customer wants the K200 to receive most of the calls adjust the...

Page 679: ...recognized bit 7 of bit switch 17 must be 1 Also bit 0 of the Communication Switch 07 must be at 0 or Fallback from G4 to G3 will be disabled 7 This bit determines whether fallback from G4 to G3 occur...

Page 680: ...s 1 Channel used in ISDN L2 64k mode 0 B1 1 B2 When making an IDSN L2 back to back test you can select either the B1 or B2 channel with this bit switch 2 7 Not used Do not change the factory settings...

Page 681: ...HLC information Identify the type of calling terminal and change this bit to 1 if the caller is not a fax machine 2 6 Not used Do not change these settings 7 Signal attenuation for G3 fax signals rece...

Page 682: ...CTION COMMENTS 0 3 Packet size Bit 3 2 1 0 Value 0 1 1 1 128 1 0 0 0 256 1 0 0 1 512 1 0 1 0 1024 1 0 1 1 2048 This value is sent in the CR packet This value must match the value stored in the other t...

Page 683: ...lly do not change the default setting 4 7 Not used Do not change these settings G4 Parameter Switch 0C Not used do not change the settings G4 Parameter Switch 0D No FUNCTION COMMENTS 0 1 Back to back...

Page 684: ...hese must be changed by RAM read write SP2 102 but some can be changed using NCU Parameter programming SP2 103 104 and 105 if SP2 103 104 and 105 can be used this will be indicated in the Remarks colu...

Page 685: ...05 Denmark 06 06 Finland 07 07 Ireland 08 08 Norway 09 09 Sweden 10 0A Switzerland 11 0B Portugal 12 0C Holland 13 0D Spain 14 0E Israel 15 0F USA 17 11 Asia 18 12 Hong Kong 20 14 South Africa 21 15...

Page 686: ...back tone detection time 20 ms Detection is disabled if this contains FF 680510 PSTN ring back tone off detection time 20 ms 680511 PSTN detection time for silent period after ring back tone detected...

Page 687: ...80526 PABX busy tone frequency upper limit high byte 680527 PABX busy tone frequency upper limit low byte Hz BCD If both addresses contain FF H tone detection is disabled 680528 PABX busy tone frequen...

Page 688: ...ional dial tone reset time LOW 68053A International dial tone reset time HIGH 68053B International dial tone continuous tone time 68053C International dial tone permissible drop time If 680538 contain...

Page 689: ...r closing 1 ms See Notes 3 6 and 8 SP2 103 015 parameter 14 This parameter is only valid in Europe 68054E Minimum pause between dialed digits pulse dial mode See Note 3 and 8 SP2 103 016 parameter 15...

Page 690: ...ial access code Low BCD For a code of 100 68055B F1 68055C 00 68055D PSTN access pause time 20 ms This time is waited for each pause input after the PSTN access code If this address contains FF H the...

Page 691: ...Note 4 SP2 103 008 parameter 07 680578 Minimum required length of the second and subsequent rings 20 ms SP2 103 009 parameter 08 680579 Ringing signal detection reset time LOW SP2 103 010 parameter 09...

Page 692: ...not change the setting 6805AB CNG on time 20 ms Factory setting 500 ms 6805AC CNG off time 20 ms Factory setting 200 ms 6805AD Number of CNG cycles required for detection The data is coded in the same...

Page 693: ...0 Hz tone transmission level N 6805BA 0 5N 6805BC dB 6805BD Modem turn on level incoming signal detection level 37 0 5N dBm 6805BE to 6805C6 Not used Do not change the settings 6805C7 Bits 0 to 3 Not...

Page 694: ...machine automatically compensates 4 The first ring may not be detected until 1 to 2 5 wavelengths after the time specified by this parameter 5 The calculated level must be between 0 and 10 The attenu...

Page 695: ...he bit 0 of System Bit Switch 00 to 1 2 Press Dest Management in the facsimile standby mode 3 Press Program Change Delete Quick Dial 4 Select the destination key you want to program 5 When the program...

Page 696: ...ication with a particular remote terminal often contains errors the signal level may be inappropriate Adjust the Tx level for communications with that terminal until the results are better If the sett...

Page 697: ...gs 6 AI short protocol 0 Off 1 Disabled Refer to Appendix B in the Group 3 Facsimile Manual for details about AI Short Protocol If the setting is Disabled the bit switch setting is used 7 Not used Do...

Page 698: ...ch setting is used 6 7 ECM during transmission Bit 7 Bit 6 Setting 0 0 Off 0 1 On 1 0 Not used 1 1 Disabled For example if ECM is switched on but is not wanted when sending to a particular terminal us...

Page 699: ...g of G4 parameter switch 6 bit 4 is used Switch 10 Optional ISDN G4 kit required No FUNCTION COMMENTS 0 Attachment of the Higher Layer Capabilities This bit determines whether Higher Layer Capabilitie...

Page 700: ...008F H G3 bit switches 680090 to 68009F H G3 2 bit switches 6800D0 H User parameter switch 00 SWUER_00 Not used 6800D1 H User parameter switch 01 SWUSR_01 Not used 6800D2 H User parameter switch 02 SW...

Page 701: ...er switch 05 SWUSR_05 Bit 0 Substitute reception when the base copier is in an SC condition 0 Enabled 1 Disabled Bits 1 and 2 Condition for substitute rx when the machine cannot print messages Paper e...

Page 702: ...ing Standby duration 0 Once 1 No limit 6800DC H User parameter switch 12 SWUSR_0C Not used 6800DD H User parameter switch 13 SWUSR_0D This switch is not printed on the user parameter list Bits 0 to 4...

Page 703: ...CT Other settings Not used Bits 3 and 4 Not used Bit 5 Using the cassette specified by bits 0 1 and 2 above only 0 On 1 Off Bits 6 and 7 Not used 6800E0 H User parameter switch 16 SWUSR_10 This switch...

Page 704: ...x This switch is not printed on the user parameter list 0 Off 1 On Bit 4 Reduction of sample images on reports to 50 in the main scan and sub scan directions This switch is not printed on the user par...

Page 705: ...e the G3 standard analog line for detecting the ringing and on hook dialing 6800F0 to 6800FF H G4 Parameter Switches 680100 to 68011F H G4 Internal Switches 680160 to 68016E H Service station s fax nu...

Page 706: ...g type Bit 4 3 Setting 0 0 Pulse dialing 0 1 Not used 1 0 Tone dialing 1 1 Not used Bits 4 to 7 Not used 6802E1 PSTN access number for loop start Access number Hex value to program BCD 0 F0 9 F9 00 00...

Page 707: ...ional equipment Read only Do not change the settings Bit 0 Function Upgrade unit 0 Not installed 1 Installed Bit 1 to 3 Not used Bit 4 G3 2 0 Not installed 1 Installed Bit 5 Not used Bit 6 ISDN unit 0...

Page 708: ...Control high 6803AA H DSP low 6803AB H DSP high 680406 H Time for economy transmission hour in 24h clock format BCD 680407 H Time for economy transmission minute BCD 680422 H Transmission monitor volu...

Page 709: ...l access Only one extra G3 interface option can be installed The optional G3 unit consists of two PCBs G3 board and NCU 2 ISDN unit This allows the fax unit to communicate over an ISDN line 3 Fax Func...

Page 710: ...reconstruction DCR DMA control Clock generation DRAM backup control Ringing signal tone detection FBI FACE Bridge Interface Interface between the PCI bus and the FACE DMA control Modem R288F 29 V 34...

Page 711: ...ontains the FCU firmware and the SRAM contains the system data and user parameters Even if the FCU is changed the system data and user parameters are kept on the MBU board ROM 3MB flash ROMs for syste...

Page 712: ...ed to a dry line DB1 Also remove DB1 when the machine is connected to a dry line Ring Detection Circuit OHDISW TIP RING T1 T2 TRXD Current Sensor Hook1 Hook0 OHDI SW NCU JP7 JP8 ExRing CML Relay Noise...

Page 713: ...a L L L Low H High CTR21 Common Technical Regulation 21 France Germany UK Italy Austria Belgium Denmark Finland Ireland Norway Sweden Switzerland Portugal Holland Spain Israel Greece TIP RING SHUNT GS...

Page 714: ...rface Flash ROM 512KB 4 Mbit flash ROM for SG3 software storage 512KB 4 Mbit flash ROM for Panasonic modem software storage DRAM 512 KB DRAM shared between ECM buffer line buffer and working memory QM...

Page 715: ...mmunication Control Processor 16 bit CPU which controls the entire board HDLC control Channel select for B channel interface control CODEC A D D A converter for ISDN G3 communication LAPD Controller I...

Page 716: ...TH B418 4 8 SM 4 3 VIDEO DATA PATH 4 3 1 TRANSMISSION SCANNER IPU FBI FACE2 Page Memory DCR SAF DCR QM CODER DCR QM CODER Modem SiG4 NCU Modem NCU ISDN G4 ISDN G3 Analog G3 Analog G3 FC U SG 3 O ption...

Page 717: ...ttings programmed in the fax unit s scanner bit switches not the copier s SP modes Then the FCU stores the data in page memory and compresses the data for transmission Either the NCU or SiG4 optional...

Page 718: ...ATH B418 4 10 SM Adjustments Line used for G3 transmissions PSTN or ISDN System switch 0A bit 6 Line used for G3 transmissions PSTN 1 PSTN 2 System switch 16 bit 1 I G3 modem default System switch 16...

Page 719: ...18 VIDEO DATA PATH SM 4 11 B418 4 3 2 RECEPTION NCU Modem Analog G3 Analog G3 ISDN G3 ISDN G4 NCU Modem SiG4 SAF DCR Page Memory FACE2 FBI QM CODER CCD DCR DCR QM CODER IPU Printer FCU SG 3 O ption B4...

Page 720: ...If the optional G3 unit is installed the line that the message comes in on depends on the telephone number dialled by the other party the optional G3 unit has a different telephone number from the ma...

Page 721: ...password The receiver can set up the personal box as a forwarding station any messages entering the box will be forwarded to another station Items to program at the receiving machine Items Note SUB Co...

Page 722: ...code the SID code stored in the receiver must be the same or the communication will be disconnected Items to program at the receiving machine Items Note SUB Code Box number Required Box name Required...

Page 723: ...otects the document from other people at the same location to print the stored document this password must be input The person who wishes to receive the document does not have to know this PWD code bu...

Page 724: ...can take place at the same time through the two or three lines at once Option Available Line Type Available protocol Combinations Standard only PSTN G3 Extra G3 Interface Unit PSTN PSTN G3 G3 PSTN IS...

Page 725: ...document sever can be used for the fax transmission in many times More than one document and the scanned document can be combined into one file and then the file can be transmitted When using the docu...

Page 726: ...18 4 18 SM 4 4 4 LAN FAX DRIVER HD CONTROLLER FBI FACE2 DCR Modem NCU DATA ADDRESS BUS To PSTN SiG4 To ISDN FCU Page Memory SAF NIC LAN NIC Fax Driver Application Compressed MMR Fax Number PC Address...

Page 727: ...ata in the page memory on the controller Then the machine decompresses the print data and prints out The decompressed print data is transferred to the FCU and is stored to page memory Even if the Expa...

Page 728: ...is selected in PABX mode the machine will always select Grand Start mode As a result the prefix number is not sent out to the telephone line When the label insertion list is printed characters contai...

Page 729: ...up but the job is canceled If there is no paper in the tray when the machine goes to print out an Auto Document the No paper message is displayed and the No Paper LED is lit However the LED remains li...

Page 730: ...x 3 85 lines mm Standard 8 x 7 7 lines mm Detail 8 x 15 4 line mm Fine Note1 16 x15 4 line mm Super Fine See Note 1 200 x 100 dpi Standard 200 x 200 dpi Detail 400 x 400 dpi Super Fine See Note 1 G4...

Page 731: ...4400 12000 9600 7200 4800 2400 bps Automatic fallback G4 64 kbps 56 kbps I O Rate With ECM 0 ms line Without ECM 2 5 5 10 20 or 40 ms line Memory Capacity ECM 128 KB SAF Standard 2 MB With optional Ex...

Page 732: ...ific Senders 30 50 The following table shows how the capabilities of the document memory will change after the optional Fax Function Upgrade Unit and the Expansion Memory are installed Without the Exp...

Page 733: ...ard 4 Expansion Memory 8 Controller board 12 Optional NCU board Item Machine Code No Remarks Fax Option Type 1027 B418 1 2 5 6 7 G3 Interface Unit Type 1027 B448 9 11 12 ISDN Option Type 1027 B449 9 1...

Page 734: ...TECHNICAL SERVICE BULLETINS...

Page 735: ...15 or higher PROCEDURE CHECKS 1 Enter SP Mode Top Line of the display reads SP Mode MAIN 4 xxx MAIN must read 4 15 or higher or system firmware must be updated 2 Insure an option DIMM is installed in...

Page 736: ...12 2712 GESTETNER 2212 2712 GESTETNER 2212 2712 RICOH AFICIO 1022 1027 RICOH AFICIO 1022 1027 RICOH AFICIO 1022 1027 RICOH AFICIO 1022 1027 SAVIN 2522 2527 SAVIN 2522 2527 SAVIN 2522 2527 SAVIN 2522 2...

Page 737: ......

Page 738: ...to add functions detailed in section 1 8 2 in the main machine manual For the HDD installation refer to section 3 14 in the main machine manual 1 Remove the rear cover A 4 screws NOTE When the paper...

Page 739: ...NER 2212 2712 RICOH RICOH RICOH RICOH AFICIO 1022 1027 AFICIO 1022 1027 AFICIO 1022 1027 AFICIO 1022 1027 SAVIN 2522 2527 SAVIN 2522 2527 SAVIN 2522 2527 SAVIN 2522 2527 SUBJECT SERVICE MANUAL INSERT...

Page 740: ...801 12 R FAX Initializes the job login ID SmartNetMonitor for Admin job history and local storage file numbers Free Run 802 Performs a free run for both the scanner and the printer After selecting on...

Page 741: ...ard 4 Expansion Memory 8 Controller board 12 Optional NCU board Item Machine Code No Remarks Fax Option Type 1027 B418 1 2 5 6 7 G3 Interface Unit Type 1027 B448 9 11 12 ISDN Option Type 1027 B449 9 1...

Page 742: ...has been reset by a service representative see the note below Enter SP 5 810 SC code reset select execute select close Exit SP mode turn the main power switch off then on B SCs that disable only the f...

Page 743: ...522 2527 SAVIN 2522 2527 SAVIN 2522 2527 SAVIN 2522 2527 SUBJECT REAR COVER SYMPTOM A rib on the rear covers produced at the Korean factory contacts the FCU and prevents the cover from being installed...

Page 744: ...ster original for reproduction of additional bulletins SERVICE MANUAL GENERAL The Service Manual pages listed below must be replaced with the pages supplied Each bulletin package contains 1 set of rep...

Page 745: ...1 PERSONAL INFORMATION TRANSFER BOXES 4 13 Personal Box Confidential Box 4 13 Transfer Box 4 14 Information Box Polling Tx 4 15 4 4 2 MULTI PORT 4 16 4 4 3 DOCUMENT SERVER 4 17 4 4 4 LAN FAX DRIVER 4...

Page 746: ...is selected in PABX mode the machine will always select Grand Start mode As a result the prefix number is not sent out to the telephone line When the label insertion list is printed characters contai...

Page 747: ...up but the job is canceled If there is no paper in the tray when the machine goes to print out an Auto Document the No paper message is displayed and the No Paper LED is lit However the LED remains li...

Page 748: ...EFERENCE OLD PART NO NEW PART NO DESCRIPTION QTY INT PAGE ITEM B0275317 B0315310 Controller Board Sub Assembly 1 1 55 5 UNITS AFFECTED All B022 B027 copiers manufactured after the Serial Numbers liste...

Page 749: ...Fusing Unit Drawer 120V 1 0 39 6 B0277524 B0317524 Fusing Unit Drawer 230V 1 0 39 6 AE020104 AE020118 Pressure Roller 1 0 39 11 A2674056 B0314056 C Ring Hot Roller 1 0 39 13 B0274114 B0314114 Tension...

Page 750: ...this from occurring The following parts updates are being issued for all B022 B027 Parts Catalogs REFERENCE OLD PART NO NEW PART NO DESCRIPTION QTY INT PAGE ITEM A2671743 B0271742 Bracket Scale 1 1 1...

Page 751: ...llowing parts updates are being issued for all B022 B027 Parts Catalogs UPDATE 1 REFERENCE OLD PART NO NEW PART NO DESCRIPTION QTY INT PAGE ITEM B0279099 B0049099 Total Counter 1 1 55 4 UPDATE 2 Conti...

Page 752: ...NVRAM 71 188 UPDATE 4 REFERENCE OLD PART NO NEW PART NO DESCRIPTION QTY PAGE ITEM B0271802 Scanner Base 1 19 16 B0274072 Lower Frame Fusing Unit 1 41 27 DENOTES NEW ITEM NUMBER NVRAM Please apply the...

Page 753: ...o increase Registration Roller cleaning efficiency and provide greater accessibility the Mylar type Registration Roller Cleaner has been changed to a removable Cleaning Pad type In accordance with thi...

Page 754: ...J0111000001 Gestetner 2712 J0211000054 Ricoh Aficio 1022 J0111000001 Ricoh Aficio 1027 J0211000054 Savin 2522 J0111000001 Savin 2527 J0211000054 INTERCHANGEABILITY CHART 0 OLD and NEW parts can be use...

Page 755: ...LICABLE MODEL GESTETNER 2212 2712 RICOH AFICIO 1022 1027 SAVIN 2522 2527 SUBJECT TRAY LIFT ASSEMBLY GENERAL To facilitate assembly of the tray lift unit and DC motor lever the following parts have bee...

Page 756: ...ERIAL NUMBER Gestetner 2212 J0111200001 Gestetner 2712 J0211200001 Ricoh Aficio 1022 J0111200001 Ricoh Aficio 1027 J0211200001 Savin 2522 J0111200001 Savin 2527 J0211200001 INTERCHANGEABILITY CHART 0...

Page 757: ...APPLICABLE MODEL GESTETNER 2212 2712 RICOH AFICIO 1022 1027 SAVIN 2522 2527 SUBJECT TRAY LIFT ASSEMBLY GENERAL To facilitate assembly of the tray lift unit and DC motor lever the following parts have...

Page 758: ...led during production MODEL NAME SERIAL NUMBER Gestetner 2212 J0111200001 Gestetner 2712 J0211200001 Ricoh Aficio 1022 J0111200001 Ricoh Aficio 1027 J0211200001 Savin 2522 J0111200001 Savin 2527 J0211...

Page 759: ...of additional bulletins SERVICE MANUAL GENERAL The Service Manual pages listed below must be replaced with the pages supplied Each bulletin package contains 1 set of replacement pages PAGES The revise...

Page 760: ...CK HEIGHT SENSOR 17 6 1 4 3 STAPLER TRAY PAPER SENSOR 17 6 1 4 4 LOWER TRAY LIFT MOTOR 17 6 1 4 5 STACK FEED OUT MOTOR 17 7 2 TROUBLESHOOTING 17 8 2 1 JAM DETECTION 17 8 3 SERVICE TABLES 17 9 3 1 DIP...

Page 761: ...MPONENT LAYOUT 18 10 Mechanical component layout 18 10 Drive layout 18 11 2 1 2 ELECTRICAL COMPONENT DESCRIPTIONS 18 12 2 2 DETAILED SECTION DESCRIPTIONS 18 14 2 2 1 OUTPUT TRAY MECHANISM 18 14 Stack...

Page 762: ...OLLERS B453 B461 SERVICE TABLES B022 B027 1 BIN TRAY UNIT A898 B413 FAX UNIT B418 PREVENTIVE MAINTENANCE B022 B027 SHIFT TRAY UNIT B313 B459 REPLACEMENT AND ADJUSTMENT B022 B027 BY PASS A899 B415 TROU...

Page 763: ...FIRMWARE HISTORY...

Page 764: ...version is 3 15 1 SC860 HDD not detected is cleared when the operation switch is turned off and on The total counter value for user code which are printed on the list is incorrect The value which app...

Page 765: ...low temperature conditions Note For this fix it is necessary to use SBCU firmware ver3 23 or newer 5 15 1 continued When making duplex copies onto letterhead paper with an odd number of originals the...

Page 766: ...to ensure that the fusing pressure roller does not deform following a long period of non use Default value for SP2 998 1 has been changed from 20 10 to prevent noise that is sometimes generated form...

Page 767: ...Production B0275541 B 1st Mass Production 2 10 The wording of the file transfer error message has been corrected as follows scanned data to the data B0275541 B Oct 2001 Production 2 13 The translation...

Page 768: ...NUMBER FIRMWARE VERSION First Mass Production B0275530 1st Mass Production 2 25 UP Copier Feature User Stamp Stamp position Center left is not displayed UP System Setting Mistranslation of Program Ch...

Page 769: ...as the successor model to the A265 A267 The mechanical components and design of these two models are nearly identical In addition the electrical system of the B022 B027 employs next generation archite...

Page 770: ...B003 B004 Drive section Fusing drive solenoid has been added To reduce warm up time this solenoid disengages the drive to the fusing unit during warm up Electrical component The PCB layout has been c...

Page 771: ...B022 B027 The RPCS driver for the B022 B027 The Overlay feature is added to the Edit tab The HDD for the B022 B027 is an option but is required to use the following features with the printer Note that...

Page 772: ...Overall Information MACHINE CONFIGURATION SM 1 5 B022 B027 1 2 MACHINE CONFIGURATION 1 2 1 SYSTEM COMPONENTS 2 3 4 5 6 7 8 9 10 11 12 13 1 Rev 10 2002...

Page 773: ...red 500 sheet finisher B442 10 Most components are common with G062 500 sheet finisher bridge unit required Key Counter Bracket Optional B452 HDD B420 User Account Enhance B443 Common with B003 B004 M...

Page 774: ...CIO 1022 1027 AFICIO 1022 1027 SAVIN SAVIN SAVIN SAVIN 2522 2527 2522 2527 2522 2527 2522 2527 SUBJECT SERVICE MANUAL INSERT GENERAL The Service Manual pages listed below must be replaced with the pag...

Page 775: ...T enter 540 9 hours x 60 min Auto Off Mode 305 Selects the auto off timer setting range When 1 is selected the auto off timer range will be wider than the default timer range and the user can disable...

Page 776: ...Disabled 1 Enabled Consumable Name 841 Inputs the toner type this is displayed in the inquiry menu of UP mode Plug Play Setting 907 Sets the brand name and the production name for Windows Plug Play Th...

Page 777: ...tern 0 None 15 Grayscale Grid 1 Vertical Line 1 dot 16 Grayscale with White Line Horizontal 2 Horizontal Line 1 dot 17 Grayscale with White Line Vertical 3 Vertical Line 2 dot 18 Grayscale with White...

Page 778: ...1 Lit Lit Off or Blinking LED 2 Blinking Lit Lit except downloading or Off IPU Number Normal Error LED 1 Lit Off or Blinking 4 8 DIP SWITCHES Controller DIP SW2 DIP SW No ON OFF 1 IC Card Boot System...

Page 779: ...canner Positioning Pin 4 pcs set 1 A0299387 Digital Multimeter FLUKE 87 1 A2309351 Case Flash Memory Card 1 N8036701 Flash Memory Card 4MB 1 B0049099 NVRAM Minus Counter 1 A2309003 Adjustment Cam Lase...

Page 780: ...the SBCU board A All connectors 6 screws NOTE Make sure that the DIPswitch settings on the new board are the same as those on the old board 6 7 3 POWERPACK 1 Remove the rear cover 6 6 3 2 Swing down...

Page 781: ...nsor disconnected Scanner wire timing belt pulley or carriage defective Scanner home position error 2 121 D The scanner home position sensor does not detect the off condition during initialization SIB...

Page 782: ...re lamp stabilizer defective Exposure lamp defective Dirty white plate Image transfer error 193 B The IPU board does not finish within 1 minute after the image data has been transferred to the control...

Page 783: ...ws how to configure eCabinet 1 Overview of the Capture Function Once the B022 B027 is connected to the eCabinet the Capture function enables users to store copier fax scanner and printer documents the...

Page 784: ...U 7 00 Delivery Module NOTE When installing the individual Printer or FAX options it is necessary to update the delivery module in addition to the firmware This is because the Printer Scanner option f...

Page 785: ...se capture ON or OFF ON Default eCabinet window pops up select ecab user and choose capture ON or OFF ON eCabinet window pops up user must be selected and capture mode is ON and can not be changed ON...

Page 786: ...rk and Device Configuration The Network and Device Configuration page appears 5 Click Copiers The Copiers page appears 6 Click New The Copiers New Copier Information page appears 7 Enter the Copier IP...

Page 787: ...ed into a warm place the temperature variation is over 25 C The air in the bottle warms and the internal pressure increases 4 When the bottle cap is removed internal air pressure pops off the inner ca...

Page 788: ...712 2212 2712 2212 2712 RICOH RICOH RICOH RICOH AFICIO 1022 1027 AFICIO 1022 1027 AFICIO 1022 1027 AFICIO 1022 1027 SAVIN SAVIN SAVIN SAVIN 2522 2527 2522 2527 2522 2527 2522 2527 SUBJECT SERVICE MANU...

Page 789: ...DETAILED SELF DIAGNOSTIC MODE 7 14 Executing Detailed Self Diagnosis 7 14 7 3 PAPER FEED TROUBLESHOOTING 7 16 7 4 SKEWED IMAGE 7 17 7 5 ELECTRICAL COMPONENT DEFECTS 7 18 7 5 1 SENSORS 7 18 7 5 2 SWITC...

Page 790: ...e lock signal is not detected for more than 200 ms continuously during operation Polygon mirror motor defective Poor connection between the polygon mirror motor driver and the SBCU board SBCU board de...

Page 791: ...it sensor does not activate within a certain time after the shift motor turned on 500 sheet finisher The exit guide plate open sensor or exit guide plate HP sensor does not activate within a certain t...

Page 792: ...eld Cover has been added and the Front Cover has been modified to accommodate the cover Note A screw hole has been added to the Front Cover to mount the Cover Shield The following parts updates are be...

Page 793: ...2 J0120900001 Savin 2527 J0220700270 INTERCHANGEABILITY CHART 0 OLD and NEW parts can be used in both OLD and NEW machines 2 NEW parts CAN NOT be used in OLD machines OLD parts can be used in OLD and...

Page 794: ...letin System Service Firmware 3 03 required Controller System firmware version 5 19 E SBCU Engine firmware version 3 29 L NOTE Be sure to use the above Controller System and SBCU Engine firmware versi...

Page 795: ...duct In cases where the number of copies on the key card or coin box reaches 0 with the front side of a duplex sheet the machine stops after the front side is printed and the paper is inside the duple...

Page 796: ...lect either Exp Key Card Add or Exp Key Card Deduct 3 From UP Mode System Settings Key Operator Tools select the primary machine function s for which the key card device or coin box is to be used i e...

Page 797: ...ers and coin box systems The specifications are detailed in this bulletin System Service Firmware 3 03 required Controller System firmware version 5 19 E SBCU Engine firmware version 3 29 L NOTE Be su...

Page 798: ...y Card Deduct In cases where the number of copies on the key card or coin box reaches 0 with the front side of a duplex sheet the machine stops after the front side is printed and the paper is inside...

Page 799: ...12 Exp Key Card Deduct These settings are on p 2 2 Exit SP Mode 4 At this time Key Counter Management in User Tools is no longer available From UP Mode System Settings Key Operator Tools select Exter...

Page 800: ...ded as a master original for reproduction of additional bulletins SERVICE MANUAL GENERAL The Service Manual pages listed below must be replaced with the pages supplied Each bulletin package contains 1...

Page 801: ...ng duplex copies onto letterhead paper with an odd number of originals the last original is copied onto the rear side of the last sheet Based on a request from the field the Key Card and Coin Lock set...

Page 802: ...of non use Default value for SP2 998 1 has been changed from 20 10 to prevent noise that is sometimes generated form the cleaning blade when the drum stops SP1 103 2 Off Temp has been newly added to p...

Page 803: ...on of additional bulletins SERVICE MANUAL GENERAL The Service Manual pages listed below must be replaced with the pages supplied Each bulletin package contains 1 set of replacement pages PAGES The rev...

Page 804: ...RRECTING SKEWED IMAGES 6 46 6 11 2 CORRECTING TRAPEZOID IMAGES 6 49 TROUBLESHOOTING 7 TROUBLESHOOTING 7 1 7 1 SERVICE CALL CONDITIONS 7 1 7 1 1 SUMMARY 7 1 7 1 2 SC CODE DESCRIPTIONS 7 2 7 2 SELF DIAG...

Page 805: ...LACEMENT 8 20 3 10 PAPER SIZE SWITCH REPLACEMENT 8 21 LCT A862 B391 1 OVERALL MACHINE INFORMATION 9 1 1 1 SPECIFICATIONS 9 1 1 2 MECHANICAL COMPONENT LAYOUT 9 2 1 3 ELECTRICAL COMPONENT LAYOUT 9 3 1 4...

Page 806: ...2 4 1 SINGLE SIDED ORIGINALS 10 11 2 4 2 DOUBLE SIDED ORIGINALS 10 12 2 4 3 ORIGINAL TRAILING EDGE SENSOR 10 13 2 5 STAMP 10 14 2 6 TIMING CHART 10 15 2 7 CONDITION OF JAM DETECTION 10 16 2 8 OVERALL...

Page 807: ...13 1 OVERALL INFORMATION 12 1 1 1 SPECIFICATIONS 12 1 1 2 MECHANICAL COMPONENT LAYOUT 12 2 1 3 ELECTRICAL COMPONENT LAYOUT 12 3 1 4 ELECTRICAL COMPONENT DESCRIPTION 12 3 2 DETAILED SECTION DESCRIPTION...

Page 808: ...APER FEED ROLLER FRICTION PAD PAPER END SENSOR 14 5 3 2 PAPER SIZE SENSOR BOARD 14 6 3 3 PAPER FEED CLUTCH 14 7 DUPLEX A896 B414 1 OVERALL MACHINE INFORMATION 15 1 1 1 SPECIFICATIONS 15 1 1 2 MECHANIC...

Page 809: ...N PCB 17 1 1 2 STAPLER UNIT 17 2 1 3 MOTORS 17 3 1 3 1 SHIFT MOTOR 17 3 1 3 2 STAPLER MOTOR 17 3 1 3 3 UPPER TRANSPORT MOTOR AND EXIT MOTOR 17 3 1 3 4 LOWER TRANSPORT MOTOR 17 4 1 4 MOTORS AND SENSORS...

Page 810: ...DDLE ROLLER SOLENOID 18 5 1 5 STAPLER UNIT 18 6 1 6 JOGGER TRAY UNIT 18 6 1 7 PAPER EXIT SENSOR FEELER 18 7 1 8 MAIN MOTOR 18 7 1 9 JOGGER MOTOR 18 8 1 10 CONTROL BOARD 18 8 1 11 OUTPUT TRAY UNIT 18 9...

Page 811: ...19 1 1 1 FIRMWARE MODIFICATION HISTORY 19 1 1 1 1 FIRMWARE MODIFICATION HISTORY CONTROLLER 19 1 1 1 2 FIRMWARE MODIFICATION HISTORY SBCU 19 3 1 1 3 FIRMWARE MODIFICATION HISTORY LCDC 19 4 1 1 4 FIRMW...

Page 812: ...D TEST POINTS 2 1 SERVICE TABLES 3 SERVICE TABLES 3 1 3 1 SERVICE PROGRAM MODE 3 1 3 1 1 ENABLING AND DISABLING SERVICE PROGRAM MODE 3 1 Entering the SP mode 3 1 Exiting the Service Mode 3 1 3 2 PRINT...

Page 813: ...th 4 8 4 4 NIB 4 9 4 4 1 BLOCK DIAGRAM 4 9 4 4 2 LED INDICATORS 4 9 4 5 IEEE1394 INTERFACE 4 10 4 5 1 SPECIFICATIONS 4 10 Hardware Specification 4 10 System Requirements 4 10 4 5 2 IEEE1394 4 10 4 5 3...

Page 814: ...ANAGEMENT 2 10 2 2 2 D CHANNEL LAYER 1 2 10 2 2 3 D CHANNEL LINK LAYER 2 10 2 2 4 D CHANNEL NETWORK LAYER 2 11 2 2 5 B CHANNEL LINK LAYER 2 11 2 2 6 B CHANNEL NETWORK LAYER 2 12 2 2 7 TRANSPORT LAYER...

Page 815: ...TRANSMISSION PARAMETERS 3 73 3 4 1 PROGRAMMING PROCEDURE 3 73 3 4 2 PARAMETERS 3 74 3 5 SERVICE RAM ADDRESSES 3 78 DETAILED SECTION DESCRIPTIONS 4 DETAILED SECTION DESCRIPTIONS 4 1 4 1 OVERVIEW 4 1 4...

Page 816: ...PERSONAL INFORMATION TRANSFER BOXES 4 13 Personal Box Confidential Box 4 13 Transfer Box 4 14 Information Box Polling Tx 4 15 4 4 2 MULTI PORT 4 16 4 4 3 DOCUMENT SERVER 4 17 4 4 4 LAN FAX DRIVER 4 1...

Page 817: ...ght edges are also parallel However all four sides are slanted with respect to the paper s edge 6 9 2 TRAPEZOID IMAGES Only the image s trailing edge is slanted with respect to the paper The remaining...

Page 818: ...skewed images the leading trailing edges and left right edges are parallel to each other however here the leading and trailing edges are both slanted with respect to the paper s edge Parallel Feed di...

Page 819: ...ut 5 DLT 11 x 17 Trimming Patterns from SP2 902 3 value 10 Skewed Parallelogram Trapezoid Combination skewed and trapezoid image See Adjusting Skewed Images pg 6 46 See Parallelogram Image Adjustment...

Page 820: ...original flush against the left and rear scales and make a copy Does the image come out as a parallelogram No Yes Attach the Scanner Holder a supporter normally attached during shipping OR Perform Pr...

Page 821: ...means that the left front section of the scanner unit is positioned lower than the standard 4 Loosen all 7 screws Fig 2 and lift up the left front portion of unit until there is a 1 to 2 mm gap betwee...

Page 822: ...or more please do one of the following This is necessary since it has been confirmed that skewing occurs when the hinge bracket is this much lower than the scanner housing 1 Add a spacer t 0 5 to 0 8...

Page 823: ...out the SP2 902 003 Trimming Pattern value 10 2 If the image is a Pattern A trapezoid 1 Remove and reinsert the Fusing Unit 2 Tighten the left fixing screw while pushing up on the unit s left side un...

Page 824: ...rease the distance from the mainframe stay 2 Check the image Still NG OK Adjustment Complete 3 Add more washers t 0 5 to 1 6 as above Note Too many washers can cause wrinkling in the paper Still NG OK...

Page 825: ...intended as a master original for reproduction of additional bulletins SERVICE MANUAL GENERAL The Service Manual pages listed below must be replaced with the pages supplied Each bulletin package conta...

Page 826: ...Warming up Ends Adjusts the fusing temperature at both ends of the hot roller after the machine has warmed up 120 220 175 1 C step 8 Number of Pages In this machine fusing temperature is kept 10 C hig...

Page 827: ...sed SP5 XXX Mode 5 Mode Number Name Function Setting mm inch Selection 024 Selects whether mm or inches are used in the display Note After selecting the number you must turn the main power switch off...

Page 828: ...ntended as a master original for reproduction of additional bulletins SERVICE MANUAL GENERAL The Service Manual pages listed below must be replaced with the pages supplied Each bulletin package contai...

Page 829: ...otor defective Scanner motor defective Harness between SBCU and scanner drive motor disconnected Harness between SBCU and scanner drive motor power source disconnected Scanner HP sensor defective Harn...

Page 830: ...ate within 1 minute after the DFGATE has been asserted ADF interface cable defective SBCU board defective Mismatched firmware between the SBCU board and ADF DFGATE error 197 B The DFGEATE signal has a...

Page 831: ...D sensor error 390 D The TD sensor outputs less than 0 5V or more than 4 0V 10 times consecutively during copying TD sensor abnormal Poor connection of the PCU Development bias leak 391 B A developmen...

Page 832: ...o lower the tandem tray for 8 seconds Rear fence motor defective Return position sensor defective Too much load on the drive mechanism Side fence drive error optional LCT 509 B The side fence position...

Page 833: ...defective Zero cross signal malfunction 547 B Zero cross signals are not detected within a certain period Power supply board defective SBCU board defective Fusing unit set error 548 A The machine doe...

Page 834: ...duplex main board connection defective or loose Duplex main board defective SBCU board defective Engine response error 670 D After powering on the machine a response is not received from the engine wi...

Page 835: ...return to its home position before going to detect the stack height Stack height lever solenoid defective Stack height sensor defective Lever sensor defective Main control board defective Finisher st...

Page 836: ...video input end K 804 D A video transmission was requested from the scanner but the scanner did not issue a video transmission end command within the specified time Controller board defective Watchdog...

Page 837: ...ic Error Optional Font ROM 837 D The optional font ROM returned an error during the self diagnostic test Replace the controller board Self diagnostic Error Clock Generator 838 D A verify error occurre...

Page 838: ...e the controller board Download the controller firmware Memory setting error 955 B The IPU does not respond with the settings that are required to start image processing using the memory Replace the I...

Page 839: ...start error 998 D After power on the application does not start within 60 s All applications neither start nor end normally Download controller firmware Replace the controller board An option require...

Page 840: ...hown below and checks the CPU memory HDD and so on An SC code is displayed in the touch panel if the self diagnostic program detects any malfunction or abnormal condition Self Diagnostic Test Flow Pow...

Page 841: ...on The following device is required in order to put the machine in the detailed self diagnosis mode No Name G02119350 Parallel Loopback Connector Executing Detailed Self Diagnosis Follow this procedur...

Page 842: ...OM 0 Sat Nov 11 16 15 35 JST 2000 CPU System Bus Clock 100 0 MHz CPU Pipeline Clock 200 0 MHz Board Type 7 ASIC Version 1397306160 RTC Existence existence RAM Capacity 100 663296 MB HDD Existence exis...

Page 843: ...Change the value of the following SP mode to a larger number Apply the bottom plate pressure at near end condition for small paper size SP No 1 908 1 1 909 1 1 910 1 1 911 1 Tray 1st Tray 2nd Tray 3r...

Page 844: ...ce position of the paper tray Clean or replace the paper feed roller Clean the registration roller Change the value of SP1 903 to a larger number Do the following Check the side fence position of the...

Page 845: ...paper in the 1st paper tray Open The Paper End indicator lights even if paper is placed in the 2nd paper tray 2nd Paper End 307 A2 SBCU Shorted The Paper End indicator does not light even if there is...

Page 846: ...n properly Open 1st Paper Height 2 307 B5 SBCU Shorted The CPU cannot determine the paper near end condition properly Open 2nd Paper Height 1 307 B9 SBCU Shorted The CPU cannot determine the paper nea...

Page 847: ...dicator is lit even if the right lower cover is closed Open Upper Paper Size 308 1 2 4 5 SBCU Shorted The CPU cannot detect the proper paper size and misfeeds may occur when a copy is made Open Lower...

Page 848: ...A 125 V 5 A 250 V No response FU3 2 A 125 V 1 A 250V Anti condensation Tray Heater does not turn on FU4 6 3 A 125 V 6 3 A 250V Optional finisher bridge unit and shift tray does not work then SC792 is...

Page 849: ...r reproduction of additional bulletins SERVICE MANUAL GENERAL The Service Manual pages listed below must be replaced with the pages supplied Each bulletin package contains 1 set of replacement pages P...

Page 850: ...r defective ID sensor harness damaged Poor ID sensor connection SBCU board defective High voltage supply board defective TD sensor error 389 D The TD sensor outputs less than 0 5V or more than 4 0V 10...

Page 851: ...er lift sensor is not activated after the tray lift motor has been on for 18 seconds Paper lift sensor defective Tray lift motor defective Too much load on the drive mechanism Poor tray lift motor con...

Page 852: ...d defective Fusing overheat error 2 544 A A fusing temperature of over 251 C is detected by the fusing temperature monitor circuit in the SBCU board Fusing thermistor defective Power supply board defe...

Page 853: ...line between PI and LADP SBCU control data transfer checksum error 640 C A sampling of control data sent from the SBCU to the controller reveals a checksum error Only the logging count is performed Co...

Page 854: ...ctivate within a certain time after the stack feed out motor turned on Stack feed out H P sensor defective Stack feed out motor defective Finisher lift motor error 1000 sheet finisher 726 B The stack...

Page 855: ...r defective Bridge communication error 791 B The SBCU cannot communicate with the bridge unit properly when the finisher is installed Poor connection between the main machine and bridge unit SBCU boar...

Page 856: ...during the self diagnostic test Replace the NVRAM on the controller board Self diagnostic Error RAM 827 D The resident RAM returned a verify error during the self diagnostic test Download controller...

Page 857: ...bnormal in the data read from the HDD HD access error 865 D The hard disk detected an error Replace the controller board Electronic total counter error 900 D The value of the total counter has already...

Page 858: ...not appear on the panel and is only logged FCU board error 996 B FCU board is connected but not ready FCU board defective and requires replacement Download FCU firmware Application function selection...

Page 859: ...on The following device is required in order to put the machine in the detailed self diagnosis mode No Name G0219350 Parallel Loopback Connector Executing Detailed Self Diagnosis Follow this procedur...

Page 860: ...volume machines give values between 2 7 3 1 Vsp value mentioned on the SMC list High copy volume machines give values of approximately 0 7 2 Process data check Compare the PCU counter with the 1 to 1...

Page 861: ...ck test patterns If the value of Vsp is less than 0 4 replace the PCU Replace the PCU Toner Supply Unit and Toner Bottle Light gray Drum potential too low Drum surface filming Drum has reached its lif...

Page 862: ...e value of SP2 929 1 Vtref Upper Limit to 3 2 or 3 3 Make 20 sky shot copies or 20 copies of an all black test patterns If the value of Vsp is less than 0 4 replace the PCU Replace the PCU Toner Suppl...

Page 863: ...all black test patterns If the value of Vsp is less than 0 4 replace the PCU Replace transfer roller 94 mm pitch drum pitch The drum surface gets damaged or attracts particles foreign materials Toner...

Page 864: ...nt s Toner concentration too high Too much recycled toner drops into the development unit especially with high copy volume machines If the value of Vt is less than 0 5V To remove the paper dust in the...

Page 865: ...FIRMWARE MODIFICATION CONTROLLER DESCRIPTION OF MODIFICATION FIRMWARE LEVEL SERIAL NUMBER FIRMWARE VERSION RSS flag not cleared An SC is cleared with power off on however the RSS error flag is not cl...

Page 866: ...is intended as a master original for reproduction of additional bulletins SERVICE MANUAL GENERAL The Service Manual page listed below must be replaced with the page supplied Each bulletin package cont...

Page 867: ...Duplex exit sensor 17 67 1 bin tray exit sensor 20 Finisher entrance sensor 21 Finisher shift tray exit sensor 23 Finisher staple tray paper sensor 24 Finisher stack feed out belt HP sensor By error 2...

Page 868: ...O 1022 1027 SAVIN 2522 2527 SUBJECT LEFT UPPER SHEET GENERAL The Left Upper Sheet was omitted from the B022 B027 Parts Catalog Please update your parts catalog with the following information The follo...

Page 869: ...e bearings PRODUCTION COUNTERMEASURE A new production tool is being used to ensure that a sufficient amount of grease is being applied to this area from April 03 production FIELD COUNTERMEASURE Apply...

Page 870: ...RICOH AFICIO 1022 1027 SAVIN 2522 2527 SUBJECT SERVICE MANUAL INSERT SERVICE MANUAL The Service Manual pages listed below must be replaced with the pages supplied The revised areas have been highligh...

Page 871: ...red 500 sheet finisher B442 10 Most components are common with G062 500 sheet finisher bridge unit required Key Counter Bracket Optional B452 HDD B420 User Account Enhance B443 Common with B003 B004 M...

Page 872: ...LE MODEL GESTETNER 2212 2712 LANIER 5622 5627 RICOH AFICIO 1022 1027 SAVIN 2522 2527 SUBJECT SERVICE MANUAL INSERT The Service Manual pages listed below must be replaced with the pages supplied The re...

Page 873: ...0 USER ACCOUNT ENHANCEMENT B443 5 57 SERVICE TABLES 4 SERVICE TABLES 4 1 4 1 GENERAL CAUTION 4 1 4 1 1 PCU PHOTOCONDUCTOR UNIT 4 1 4 1 2 TRANSFER ROLLER UNIT 4 1 4 1 3 SCANNER UNIT 4 1 4 1 4 LASER UNI...

Page 874: ...following procedure 1 Remove the connector cover A and rear cover B 4 screws 2 Remove the shield cover C 7 screws or the optional fax unit if it has been installed 3 Install the user account enhancem...

Page 875: ...sed pinging is possible but Network browsing is not 3 Telnet session cannot be established 4 Scanner cannot be accessed in SP mode CAUSES Excessive force is applied to the NIB connector when connectin...

Page 876: ...ffset Can occur at any point during normal copy runs SOLUTIONS The following are temporary measures to be used in the field when these symptoms are reported The permanent solution will be announced in...

Page 877: ...2 2527 SUBJECT SCANNER STAY LOWER RIGHT GENERAL Please correct the part number for the Scanner Stay Lower Right in your B022 B027 Parts Catalog The following part correction is being issued for all B0...

Page 878: ...n the orientation as shown below This ensures that each C ring holds the fusing roller securely Correct orientation 1 Both C rings Attach the C rings so that the flat side faces the bearing roller The...

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