C
C-2
Troubleshooting
General printing problems
If this happens
Try this
You cannot select or view
one of the queues.
•
Request that your system administrator enable the queue in Setup.
You cannot connect to
the EB-105EX from a
Windows computer with
Command WorkStation or
the Fiery utilities.
•
Make sure the connection is configured correctly.
For instructions, see the
User Software Installation Guide
.
Printing seems to take too
long.
•
Print to a queue instead of to the Direct connection.
When you print to a queue, the job is stored on the EB-105EX until it can be
processed and printed; when you print to the Direct connection, the job cannot be sent
to the EB-105EX until the previous job is finished processing, so you must wait longer
to use your computer.
One or more Media Type
options are dimmed.
•
Select an Input Tray that supports the Media Type you are using.
For information on requirements and constraints pertaining to special papers and
transparencies, see
.
