RED 010-0119 Operation Manual Download Page 3

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CHAPTER 6: System Maintenance

Clean 3-Axis System Components

Store the 3-Axis System

CHAPTER 7: Upgrade Firmware

MicroSD Card Preparation

Verify Current W.M.D. Firmware

Upgrade W.M.D.

Verify Current T.H.C. Firmware

Upgrade T.H.C.

CHAPTER 8: Troubleshoot the System

General Topics

Troubleshoot the W.M.D.

Troubleshoot RED Lens Control Motors

Troubleshoot Wireless Operations

Troubleshoot Firmware Upgrade

APPENDIX A: Technical Specifications

Tactical Hand Controller (T.H.C.)

Wireless Motor Driver (W.M.D.)

RED Lens Control Motor

RED Li Battery 7.2V

APPENDIX B: 3-Axis System Compatibility 61

Compatible Motors

Compatible Motor Drivers

Compatible Lenses

APPENDIX C: Connector and Cable
Pinouts

W.M.D. Connectors

T.H.C. Connectors

RED Lens Control Motor Connectors

3-Axis System Cables

APPENDIX D: W.M.D. Main Menu Map

C O PYR I G HT © 2 0 1 7 R ED.C O M , LLC

9 5 5 - 0 0 4 4 , R EV - H

RED 3-AXIS SYSTEM OPERATION GUIDE

Summary of Contents for 010-0119

Page 1: ...W M D T H C RED LENS CONTROL MOTOR RED COM RED 3 AXIS LENS CONTROL SYSTEM OPERATION GUIDE...

Page 2: ...rofile 33 View Lens Metadata 33 COPYRIGHT 2017 RED COM LLC 955 0044 REV H 2 RED 3 AXIS SYSTEM OPERATION GUIDE TABLE OF CONTENTS Export Lens Profiles 34 Import Lens Profiles 34 Manage Lens Profiles 34...

Page 3: ...hoot Wireless Operations 55 Troubleshoot Firmware Upgrade 57 APPENDIX A Technical Specifications 58 Tactical Hand Controller T H C 58 Wireless Motor Driver W M D 59 RED Lens Control Motor 59 RED Li Ba...

Page 4: ...ject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Thi...

Page 5: ...ued by the Commission of the European Community Compliance with these directives implies conformity to the following European Product Family Standards EN 55022 CISPR 22 Electromagnetic Interference EN...

Page 6: ...penings and external surfaces Verify that objects that can block the fan intake and exhaust ports do not impede airflow COPYRIGHT 2017 RED COM LLC 955 0044 REV H 6 RED 3 AXIS SYSTEM OPERATION GUIDE Fa...

Page 7: ...H 7 RED 3 AXIS SYSTEM OPERATION GUIDE LONG TERM STORAGE AND HANDLING Lithium Ion batteries like the RED Li Battery 7 2V REDVOLT REDVOLT XL and RED BRICK self discharge over time When storing for long...

Page 8: ...into contact with skin or clothing immediately wash the area with running water Failure to do this may result in skin inflammation If electrolyte reaches the eyes DO NOT rub them Instead rinse the eye...

Page 9: ...rmation see the camera operation guides available at www red com downloads The T H C cannot pair directly to the WEAPON SCARLET W and RED RAVEN cameras To use the T H C with WEAPON SCARLET W or RED RA...

Page 10: ...or Cable 7 Pin Straight to 7 Pin Right 12 790 0434 RED W M D Motor Cable 7 Pin Straight to 7 Pin Right 18 790 0406 RED W M D Motor Cable 7 Pin Straight to 7 Pin Right 24 790 0412 RED Lens Motor Cable...

Page 11: ...post production and digital cinematography RED Downloads Go to RED Downloads to download the latest firmware operation guides and post production software DSMC Toolkit Go to RED Downloads to find the...

Page 12: ...plate Short Module with attached RED BRICK Backpack Quickplate Short with attached RED BRICK Mounting platform DSMC Tactical Cage DSMC Tactical Right Plate Mounting system DSMC Modular Assault Plate P...

Page 13: ...ole on the back of the W M D for 18 mm mounting configurations Use the left mounting hole for 25 mm configurations Figure Install the W M D Guide Pin C Position the W M D on the mounting platform usin...

Page 14: ...support rods install the 19mm to 15mm Reducer Bushings into the clamp B Position the RED Lens Control Motors on the support rods C Use the thumbscrew to tighten the clamp on the RED Lens Control Moto...

Page 15: ...y with sufficient amperage NOTE RED recommends that you connect the W M D to a dedicated power source when operating power intensive configurations or stiff lenses that require high torque settings NO...

Page 16: ...NOTE For more information go to Select Motor Type Model on page 27 3 Configure wireless settings A Select Wireless in the W M D main menu If you are operating the T H C in close proximity up to 25 fee...

Page 17: ...process is in progress No LEDs indicate that a motor is not detected To initialize the system perform one of the following actions Press and hold the Initialize button on the T H C for two 2 seconds t...

Page 18: ...e following settings for each motor Torque Direction Type Model Backlash End Stop R3D metadata integration is a standard on the W M D allowing your recorded lens control information to carry over into...

Page 19: ...s initializes all motors 4 Up button Navigate up through the W M D main menus 5 Back button Return to the previous menu 6 Select button Enter or adjust the selected highlighted menu or item 7 Down but...

Page 20: ...ware upgrading Amber flashing System boot indicator or initialization in progress Red Power error 2 Focus Iris Zoom Off No motor connected Green Initialized and ready for operation Green flashing Init...

Page 21: ...M D Antenna 790 0420 2 Focus connector 7 pin 1B LEMO Connect the W M D to the Focus RED Lens Control Motor RED W M D Motor Cable 7 Pin Straight to 7 Pin Right 12 790 0434 RED W M D Motor Cable 7 Pin...

Page 22: ...Cable 50 790 0408 RED CAN Command Cable 100 790 0409 6 Expansion port 14 pin 1B LEMO Expansion port to connect to camera via the SYNC port control Start Stop functions on the camera and support R C P...

Page 23: ...M D 1 Ensure that the V LOCK is removed from the back of the W M D For more information about how to remove the V LOCK go to Mount the W M D to a V Mount Receiver on the next page 2 Use a slotted scre...

Page 24: ...to mount the W M D to most industry standard female v mount receivers 1 Align the V LOCK on the back of the W M D 2 Use a Phillips 1 screwdriver to install three 3 M3 x 0 5 x 8 mm flathead screws that...

Page 25: ...Iris and Zoom Motors on the next page INITIALIZE WITH THE W M D In order for the W M D to safely control the motors the W M D must be initialized to detect the range of motion for each motor At shutdo...

Page 26: ...is displayed in the upper left corner of the W M D home screen The W M D automatically locks after 60 seconds of non use To manually lock the W M D menu press the A button UNLOCK THE W M D When the W...

Page 27: ...irection SELECT MOTOR TYPE MODEL 1 Select one of the following motors in the W M D main menu Focus Iris Zoom 2 Select Model 3 Navigate to a motor model 4 Press Select NOTE For a list of default motor...

Page 28: ...e Select and Back buttons to navigate between digit values Press Select to move the cursor to the right one 1 digit Press Back to move the cursor to the left one 1 digit Press Up to increase the value...

Page 29: ...r Homing W M D cannot find the End Stops after moving the motor for 60 seconds Ensure that the teeth on the motor drive gear fully mesh with the teeth on the lens gear Ensure that the pin on the motor...

Page 30: ...3 Connect the BNC connector to the White BNC connector of the 3BNC to 00 LEMO Sync Cable using a BNC TO BNC Adaptor included with the RED 3 Axis Lens Control System 3BNC to 00 LEMO Sync Cable 790 015...

Page 31: ...odify default profiles for fine tuning Lens profiles are separated into three 3 menu categories Prime default Zoom default and User modified If a modification is made to a lens profile the modified ve...

Page 32: ...es Prime Zoom User 3 Select the manufacturer 4 Select the model 5 Select the focal length 6 Press Select to choose the lens profile for the specific lens Figure Select a Lens Profile CLEAR THE ACTIVE...

Page 33: ...s menu B Back Does not save the lens profile and exits to the Profiles menu C A Does not save the lens profile exits to the home screen and locks the W M D SAVE A LENS PROFILE If save a lens profile f...

Page 34: ...overwriting any differences on the W M D Saves existing profiles Keep Adds microSD contents to the existing W M D profile library Only Clears the W M D and rebuilds the profile library with the microS...

Page 35: ...W M D main menu 4 A red R icon displays on the W M D when the EXP port is configured for R C P communication 5 Go to Settings Setup Communication Serial in the camera menu 6 Select R C P Command Proto...

Page 36: ...orts 232 422 Port Go to Options 232 422 Port on the W M D and select Technica Protocol EXP Port Go to Options EXP Port on the W M D and select Technica Protocol STREAMING METADATA You can stream metad...

Page 37: ...C units can be wirelessly paired with a W M D for individual operator control during shoots The T H C uses a 2 4GHz Frequency Hopping Spread Spectrum FHSS wireless link with multiple channel support T...

Page 38: ...Press and hold for two 2 seconds to initialize the system OR press and release to initialize only motors with errors 5 Battery Cable switch Toggles power source from cabled to battery mode 6 Zoom butt...

Page 39: ...s Control Motor to a lens function connector that you want on the W M D T H C LEDS Figure T H C LEDs Figure T H C LEDs LED COLOR FLASHING DESCRIPTION 1 Focus Limit Off Function active no limits set Gr...

Page 40: ...Tally on camera is recording Solid Tally off camera is not recording 5 Initialize Off One or motor motors must be initialized no motors detected Green flashing Initialization in process Green All dete...

Page 41: ...5 790 0407 RED CAN Command Cable 50 790 0408 RED CAN Command Cable 100 790 0409 3 Battery compartment Holds the RED Li Battery 7 2V RED Li Battery 7 2V 740 0032 4 MicroSD slot under battery Standard...

Page 42: ...remains solid blue when connected NOTE The RED CAN Command Cable also provides power to the T H C up to approximately 500 ft When using a cable longer than 500 ft insert a battery and toggle the T H C...

Page 43: ...gure Wireless Settings on page 28 CONNECT TWO 2 T H C UNITS The W M D supports up to two 2 T H C units Both units have full control over all adjustment functions Use the lens lock function to prevent...

Page 44: ...ning that the lens limit is maintained even if the unit is powered down NOTE NOTE When you hold a lens limit button for three 3 seconds without moving the adjustment knob slider the lens function limi...

Page 45: ...ens lock REMOVE A LENS LOCK 1 Press and hold the Limit button for a lens function for three 3 seconds 2 Release the Limit button once the corresponding LED becomes solid The lens function is now unloc...

Page 46: ...s using the appropriate RED motor cable with the proper resistance identification For more information visit the RED Store at www red com store or contact your Bomb Squad representative WARNING ALWAYS...

Page 47: ...ort rods and is also compatible with 15mm support rods using snap on reducer bushings Figure RED Lens Control Motor Mounting Bracket 19MM TO 15MM ROD REDUCERS The 19mm to 15mm Rod Reducers enable the...

Page 48: ...e RED Lens Control Motor Mounting Bracket off of the dove tail mount INSTALL THE RED LENS CONTROL MOTOR Dual dove tail mounting rails on both sides of the RED Lens Control Motor offer flexible and con...

Page 49: ...STALL A RED LENS DRIVE GEAR 1 Insert the RED Lens Drive Gear mounting rod into theRED Lens Control Motor 2 Twist the RED Lens Gear to align the guide pins 3 Continue to apply light pressure the gear m...

Page 50: ...rproof and moisture can damage electronic circuitry WARNING DO NOT rinse or immerse any part of the RED Lens Control Motor T H C W M D or other accessory Keep components dry at all times WARNING DO NO...

Page 51: ...rsion can be found in the W M D main menu 1 Select the About menu in the W M D main menu 2 Press Select The firmware version displays in green A higher number reflects a later release version UPGRADE...

Page 52: ...nt T H C firmware from RED Downloads at www red com downloads NOTE You can load both the T H C and W M D firmware to the microSD card at the same time 5 Save the firmware file to the root directory of...

Page 53: ...M D to a 12 VDC power source with sufficient amperage Unplug a motor that is not being used for a particular shooting sequence Select Low Power mode NOTE Low Power mode may affect performance when ma...

Page 54: ...gh torque levels RED recommends using the black rod steel rod or other stiff support rods POTENTIAL RESOLUTION Ensure that the gear is properly installed Ensure that the proper gear pitch is correct f...

Page 55: ...erations Try connecting the W M D to a 12 VDC power source that is not the camera and attempt the operation again TROUBLESHOOT WIRELESS OPERATIONS T H C DOES NOT CONNECT WITH W M D SYMPTOM The Tactica...

Page 56: ...4 Toggle the T H C power switch to Cable mode 5 Adjust the Focus Iris Zoom controls until each control is at an end stop 6 Press and hold the Initialize button on the T H C for two 2 seconds At the s...

Page 57: ...FAT32 for Windows Ensure that there is no other data on the microSD card besides the upgrade file Use the microSD card provided by RED If you are unable to use the microSD card provided by RED you ma...

Page 58: ...a 8 08 205 2 mm Width 3 50 88 9 mm Depth 4 32 109 7 mm Weight 32 1 oz 885 g Material Aluminum Construction Machined Coating Black and red anodized coating Operating Temperature Range 0 C to 40 C 32 F...

Page 59: ...ial Aluminum Construction Machined Coating Black anodized coating Operating Temperature1 0 C to 40 C 32 F to 104 F Storage Temperature 20 C to 50 C 4 F to 122 F Typical Operating Power Consumption 10...

Page 60: ...mAh at 7 2 V Nominal Energy 15 Wh Run Time1 5 hours Rechargeable Yes Operating Temperature Range 0 C to 40 C 32 F to 104 F Storage Temperature Range 20 C to 50 C 4 F to 122 F 1 Approximate battery ru...

Page 61: ...which require a 3 3K resistance using the RED Lens Motor Cable 3 3K version Bartech Focus Device single axis system Preston MDR1 Preston MDR2 Preston MDR3 cmotion camin motor drivers WARNING ALWAYS us...

Page 62: ...lens control motors there are some lenses that are too large too heavy or too stiff for the RED DLM1 motor Additionally cold ambient temperatures may also make it more difficult for the motor to rota...

Page 63: ...he RED Wireless Motor Driver W M D RED Tactical Hand Controller T H C RED Lens Control Motor and RED connector cables that are used with the system components NOTE When connecting a cable to a connect...

Page 64: ...ive support Iris control knob on T H C 3 ZOOM 7 pin 1B LEMO Lens motor drive support Zoom control slider on T H C 4 CAN 4 pin 0B LEMO CAN communication and power for the T H C 5 EXP 14 pin 1B LEMO Sta...

Page 65: ...try standard 7 pin 1B LEMO connector Figure W M D 7 Pin 1B Lens Drive Connector 7 PIN 1B LEMO LENS DRIVE CONNECTOR PIN SIGNAL 1 Motor 2 Motor 3 Encoder A 4 5 VDC 5 GND 6 Encoder B 7 Motor ID COPYRIGHT...

Page 66: ...at provides power and CAN communications between the W M D and T H C or other auxiliary devices Figure W M D 4 Pin 0B CAN Connector 4 PIN 0B LEMO CAN CONNECTOR PIN SIGNAL 1 GND 2 CANL 3 CANH 4 VCC COP...

Page 67: ...Control System Figure W M D 14 Pin Start Stop and Tally Connector 14 PIN 1B LEMO START STOP EXPANSION CONNECTOR PIN SIGNAL 1 GND 2 232_Rx 3 12 VDC 4 232_TX 5 Momentary Start Stop 6 DSMC Tally 7 DSMC S...

Page 68: ...th other third party systems and accessories Figure W M D 10 pin 0B RS232 Connector 6 PIN 0B LEMO AUX CONNECTOR PIN SIGNAL 1 12 VDC 2 232 Tx 3 232 Rx 4 422 Tx 5 422 Rx 6 422 Rx 7 422 Tx 8 232 Select J...

Page 69: ...EMO power connector to supply power to the W M D from your camera or other power modules Figure W M D 2 Pin 1B Power Connector 2 PIN 1B LEMO POWER CONNECTOR PIN SIGNAL 1 GND 2 12 VDC COPYRIGHT 2017 RE...

Page 70: ...NECTOR CONNECTOR TYPE CONNECTOR FUNCTION 1 AUX 6 pin 0B LEMO RS 232 communication to auxiliary devices 2 CAN 4 pin 1B LEMO CAN communication and power from the W M D COPYRIGHT 2017 RED COM LLC 955 004...

Page 71: ...rd party systems and accessories NOTE The T H C Auxiliary AUX connector is for future development and is not currently needed for operation Figure T H C 6 Pin 0B AUX Connector 6 PIN 0B LEMO AUX CONNEC...

Page 72: ...at provides power and CAN communications between the W M D and T H C or other auxiliary devices Figure T H C 4 Pin 0B CAN Connector 4 PIN 0B LEMO CAN CONNECTOR PIN SIGNAL 1 GND 2 CANL 3 CANH 4 VCC COP...

Page 73: ...OL MOTOR CONNECTORS Figure RED Lens Control Motor Connection CONNECTOR TYPE CONNECTOR FUNCTION 1 7 pin 1B LEMO Lens motor drive support COPYRIGHT 2017 RED COM LLC 955 0044 REV H 73 RED 3 AXIS SYSTEM O...

Page 74: ...ustry standard 7 pin 1B LEMO connector Figure RED Lens Control Motor 7 Pin 1B Connector 7 PIN 1B LEMO LENS DRIVE CONNECTOR PING SIGNAL 1 Motor 2 Motor 3 Encoder A 4 5 VDC 5 GND 6 Encoder B 7 Motor ID...

Page 75: ...0406 RED W M D Motor Cable 18 790 0412 RED W M D Motor Cable 24 NOTE The RED Lens Control Motor is also compatible with third party systems using an appropriate RED motor cable with the proper intern...

Page 76: ...OM J1 J2 SIGNAL WIRE COLOR J1 1 J2 1 Motor Red J1 2 J2 2 Motor Black J1 3 J2 3 Encoder A Orange J1 4 J2 4 5 VDC Brown J1 5 J2 5 GND Blue J1 6 J2 6 Encoder B Violet J1 7 J2 7 Motor ID Yellow J1 SHELL J...

Page 77: ...otor Cable 18 790 0438 RED Lens Motor Cable 24 NOTE The RED Lens Control Motor is also compatible with third party systems using the appropriate RED motor cable with the proper internal identification...

Page 78: ...SIGNAL WIRE COLOR J1 1 J2 1 Motor Red J1 2 J2 2 Motor Black J1 3 J2 3 Encoder A Orange J1 4 J2 4 5 VDC Brown J1 5 J2 5 GND Blue J1 6 J2 6 Encoder B Violet J1 7 J2 7 Motor ID with 3 3K in series Yello...

Page 79: ...red operation and wireless pairing of T H C units RED offers the following cables 790 0407 RED CAN Command Cable 5 790 0408 RED CAN Command Cable 50 790 0409 RED CAN Command Cable 100 Figure RED CAN C...

Page 80: ...Left RED CAN COMMAND CABLE J1 J2 SIGNAL WIRE COLOR J1 1 J2 1 GND Black J1 2 J2 2 CANL Yellow J1 3 J2 3 CANH Green J1 4 J2 4 VCC Red J1 SHELL J2 SHELL GND Shield Braid Shield COPYRIGHT 2017 RED COM LL...

Page 81: ...the R C P Bridge to control the iris and focus of motorized Canon and Nikon lenses RED offers the following cable 790 0444 R C P to T H C Connector Cable 3 Figure R C P to T H C Connector Cable 3 CON...

Page 82: ...w J1 Left R C P TO T H C CONNECTOR CABLE J1 J2 SIGNAL WIRE COLOR J1 1 J2 1 GND Black J1 2 J2 3 RX Green J1 3 J2 2 TX Yellow J1 4 J1 5 J1 6 J1 SHELL J2 SHELL GND Shield Braid Shield COPYRIGHT 2017 RED...

Page 83: ...790 0410 W M D Power Cable 2 Pin 1B to 2 Pin 0B 18 Figure W M D Power Cable 2 Pin 1B to 2 Pin 0B 18 CONNECTOR PART NUMBER 1 J1 LEMO FGG 0B 302 CLAD56Z 2 J2 LEMO FHG 1B 302 CLAD56Z W M D POWER CABLE 2...

Page 84: ...cessory port to power the RED 3 AXIS Lens Control System RED offers the following cable 790 0411 W M D Power Cable 2 Pin 1B to 4 Pin XLR 8 Figure W M D Power Cable 2 Pin 1B to 4 Pin XLR 8 CONNECTOR PA...

Page 85: ...View of J1 Left and J2 Right W M D POWER CABLE 2 PIN 1B TO 4 PIN XLR J1 J2 SIGNAL WIRE COLOR J1 1 J2 1 GND Black J1 2 J1 3 J1 4 J2 2 12 VDC Red J1 SHELL J2 SHELL GND SHIELD Braid Shield COPYRIGHT 2017...

Page 86: ...top Cable 1B to Sync CTRL BNC NOTE Full support for start stop requires the 3BNC to 00 LEMO Sync Cable and a BNC to BNC Adaptor both are included with the RED 3 Axis Lens Control System The 3BNC to 00...

Page 87: ...1 J3 1 GND Yellow J1 2 J3 4 232_Rx White J1 3 12 VDC J1 4 J3 2 232_Tx Green J1 5 Momentary Start Stop J1 6 J3 3 DSMC Tally Blue J1 7 J2 2 DSMC Start Stop Red J1 8 AUX GPIO 1_3 3 J1 9 3 3 VDC J1 10 Ca...

Page 88: ...ng cable 790 0416 RED Start Stop Cable 1B to BNC NOTE Requires the 3BNC to 00 LEMO Sync Cable and a BNC to BNC Adaptor both are included with the RED 3 Axis Lens Control System NOTE When using the RED...

Page 89: ...low J1 2 232 Rx J1 3 12 VDC J1 4 232 Tx J1 5 Start Stop Contact Pin J1 6 Start Stop Status in 3V3 J1 7 J2 2 DSMC Start Stop 3 3 Con Pin Red J1 8 AUX GPIO 1_3 3 J1 9 3 3 VDC J1 10 Cable ID J1 11 J1 12...

Page 90: ...ty only and do not need to connect external timecode and genlock RED offers the following cable 790 0428 RED Start Stop Cable 1B to 00B Sync NOTE When using the RED Start Stop Cable 1B to 00B Sync you...

Page 91: ...232 Rx J1 3 12 VDC J1 4 232 Tx J1 5 Start Stop Contact Pin J1 6 Start Stop Status in 3V3 J1 7 J2 2 DSMC Start Stop 3 3 Con Pin Red J1 8 AUX GPIO 1_3 3 J1 9 3 3 VDC J1 10 Cable ID J1 11 J1 12 AUX GPIO...

Page 92: ...DLM1 Element DLM1 MODEL 0 3 000 encoder counts BACKLASH 0 3 000 encoder counts ENDSTOP Focus Status Iris Data Zoom Data Firmware Version Hardware Serial Number Button Lock Rotate Screen 232 422 Port...

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