Series 1780 Dynamometer User Manual V1.1
Document ID: Q2D4F5
Publish date: 2020-03-06
Chapter 7: Upgrade, warranty and technical support
In this chapter, we will present you all necessary information regarding the after-sales
services for the Series 1780 Dynamometer. You may use the information given in this chapter
to contact our technical support team, to purchase extra components, to request a part
repair or recalibration, or any other inquiries.
7.1 Technical support
RCbenchmark offers technical support for the Series 1780 Dynamometer over the telephone
and email. If you prefer using emails, please send your questions, or your doubts or your
technical difficulties using the Series 1780 to our company’s email:
We will strive to find a solution within 24 business hours. If you prefer calling us by
telephone, you may use this number:
+1-844-722-8378 (toll free from North America)
+1-819-665-2489
Our office is open Monday to Friday, from 9am to 5pm EST/EDT except Canadian and Quebec
statutory holidays. We offer service in English, French, Cantonese and Chinese Mandarin,
depending on staff availability.
7.2 Upgrade your products
The Series 1780 Dynamometer follows a modular design, so you will be able to add more
features or to upgrade your product.
Currently the Series 1780 75 kgf - 500 A offers the following accessories:
●
Series 1780 temperature probe (SKU#: JTKB)
●
Series 1780 pressure sensor (contact our sales team)
For each measurement unit, it supports up to three temperature probes.
If you are planning to test inrunner motors, please contact our technical support to order a
special mount to adapt these motors.
Copyright 2019 - Tyto Robotics Inc.
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