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• The player does not play.
• No sound comes through.
• A disc is playing but screen does not
appear or poor screen appears.
• Sound is irregular.
• Remote control does not work.
• Dolby Digital sound does not work.
• [AUDIO] or [SUBTITLE] button does
not work.
• [ANGLE] button does not work while
a DVD is playing.
• “MENU” does not appear while a
DVD is playing.
• Screen is unstable or appears only in
black and white. (or Subtitle shakes)
• mp3 (CD-R) file name appears with
strange letters.
• Any mp3 (CD-R) file isn’t displayed.
➤
Check the DVD’s region code matches that of the unit. Region code 1
or All.
➤
The disc is inserted with the label side facing upwards.
➤
If it is a CD-ROM for PC or DVD-ROM, it does not work.
➤
Sound is mute in “Slow-motion” playback or during “PAUSE” mode.
(There is no sound in abnormal speed play)
➤
Make sure all cables are securely inserted into the appropriate jacks.
➤
Check the operative condition of theTV or amplifier.
➤
From the SETUP menu, check the “AUDIO” items.
➤
Make sure the TV is turned on.
➤
Make sure connections are made correctly.
➤
The unit may be in “PAUSE” mode.
➤
A disc is contaminated or may be damaged.
➤
Check the connection with Dolby Digital amplifier.
➤
Make sure all cables are securely inserted into the appropriate jacks.
➤
Some contaminants may be in the connection terminal.
➤
Check the distance between the remote control and the unit.
➤
Remove any obstacles between the unit and the remote.
➤
Battery may be weak or exhausted.
➤
Make sure you have selected the correct mode. e.g. when you operate
DVD, press the [DVD] button to select DVD mode.
➤
Unplug the power plug and plug it in again.
➤
Dolby Digital sound can only work with Dolby Digital amplifier.
➤
Check for a “Dolby Digital ” mark on your DVD.
➤
Check to make sure connection is correct.
➤
The DVD disc does not include language information.
➤
“ANGLE” only works if the DVDs disc contains multi angle scenes Not
all scenes have multiple angles.
➤
Check the distance between the remote control and the unit.
➤
Remove any obstacles between the unit and the remote.
➤
Please check if the battery in the remote control is exhausted.
➤
The DVD may not contain menu information.
➤
The disc may be contaminated or may be damaged.
➤
If you playback a DVD disc of PAL system whose region code is “ALL”,
the playback screen may shake.
➤
The unit only display mp3 file names in Alphabets (A~Z, a~z), numbers
(0~9), special symbols on the keyboard (~, !, @, #, $ ....) and has a
maximum of 10 letters.
➤
The letters except above case will be displayed like “----”.
➤
If the surface of the disk is damaged, the file display and playback may
be impossible.
Troubleshooting Tips (DVD)
Symptom
Checks
RTD300 EN 7/25/03 2:36 PM Page 60
