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Beyond the Basics

Setting Up the Answering Machine

Your phone has a built-in answering machine that answers 
and records incoming calls. You can also use your answering 
machine to record a conversation or leave a voice memo.

Features

Digital Tapeless Recording
Up to 12 Minutes of 
Recording Time for Each 
Line
Call Screening
Personal or Pre-recorded 
Outgoing Messages
Voice Prompts for Menu 
Setup (English, Spanish, or 
French)



Day and Time Announcement
Remote Message Retrieval
Toll Saver
Conversation Recording
Voice Memo
Message Alert
Hands Free Speakerphone at 
Base
Records Up to 59 Messages







Digital Tapeless Recording allows you to quickly review, save, or 
delete the messages you choose. You will never have to worry 
about a tape wearing out, jamming, or resetting improperly.

Using the Answering Machine Interface

Using Cordless Handset and Base Setup Menus

You can set up your answering machine’s primary features from 
the base or handset menus. The menu options of the base have 
voice prompts. Only one station can change menu options at a 
time.
1.  When the phone is in standby, press the 

MENU

 soft key.

2.  Scroll down to ANSW. SETUP, and press the 

OK

 soft key. 

3.  Use 

 or   to scroll through the answering machine setup 

menu options. 

4.  Select the option by pressing the 

OK

 soft key.

UP841BH_43-143_OM3.indd   69

12/19/2006   6:55:26 PM

Summary of Contents for 43-143

Page 1: ...rded Cordless Telephone with Answering System Caller ID Corded Handset 1 Cordless Handset 1 Base 1 Charger 1 Quick Start Guide 1 Owner s Manual 1 Ni MH Battery Pack 1 inside handset Handset Cord 1 Mod...

Page 2: ...ack 17 Notes on Recharging 18 Installing a Belt Clip 19 Using the Interface 20 Reading the Cordless Handset Display 20 Reading the Base Display 21 The Standby Screen 22 Soft Key Function 23 Using the...

Page 3: ...onebook Entries 38 Deleting All Phonebook Entries 38 Copying Phonebook Entries to another Station 39 Customizing Your Phone 40 Changing the Handset Banner Cordless Handset Only 40 Selecting a Ring Ton...

Page 4: ...ing the Redial List 55 Making a Call from a Redial Record 55 Deleting a Redial Record 56 Finding a Lost Handset 57 Using Hold Conference and Transfer 57 Placing a Call on Hold 57 Conferencing 58 Trans...

Page 5: ...ng the Message Alert 75 Activating Call Screening 75 Setting a Security Code or Personal Identification Number PIN 76 Using the Answering Machine 76 Turning Your Answering Machine On and Off 76 Review...

Page 6: ...the handset and base speaker Ample Talk and Standby Time The supplied battery when fully charged provides about five hours of talk time or seven days of standby time Personal Ring Allows you to assign...

Page 7: ...age This gives you advanced capabilities over tape based answering machines You can delete individual messages and save the rest There are no tapes to bother with and no tape mechanisms to wear out Th...

Page 8: ...s The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call...

Page 9: ...afety of users the FCC has established criteria for the amount of radio frequency energy various products may produce depending on their intended usage This product has been tested and found to comply...

Page 10: ...quipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following Do not use this product near water for example near...

Page 11: ...number If you subscribe to Call Waiting and Caller ID the system can show you the incoming caller information even when you are already talking on the phone Read This Before Installation We have desig...

Page 12: ...ttery Compartment New Message indicator Handset Earpiece Handset Display Soft keys FLASH key talk flash key phonebook TONE key 1 2 3 4 5 6 7 8 9 10 11 12 SPEAKER key key up key end call key caller ID...

Page 13: ...dicator 12 LINE 2 key and indicator 13 key speaker and indicator 14 Base Microphone 15 key pound 16 TONE key 17 flash find handset key 18 int com hold key intercom hold 19 DC IN 9V power jack 20 TEL L...

Page 14: ...nery electrical appliances metal walls or filing cabinets wireless intercoms alarms and room monitors away from other cordless phones NOTES If your home has specially wired alarm equipment connected t...

Page 15: ...r telephone connects directly to a modular telephone line jack If your telephone wiring does not have a modular jack you can update the wiring yourself using jacks and adapters available at your local...

Page 16: ...modular phone line jack 6 Plug the adapter into a standard AC outlet 7 Set the base on a desk or tabletop Place the base corded handset on the base CAUTION You must use a Class 2 power source that sup...

Page 17: ...e battery pack Then charge it for about 15 20 hours Press down and slide off the battery compartment cover Lift the battery pack out of the compartment Plug the battery pack s connector into the socke...

Page 18: ...an the charging contacts on the handset about once a month If you are not going to use your phone for an extended period disconnect the battery pack This increases the battery pack s usable life The s...

Page 19: ...p open the rubber headset jack cover on the side of the cordless handset Then insert the headset s plug into the jack Use or on the handset to adjust the headset s volume With a headset connected you...

Page 20: ...ndset Talk The speaker icon appears when the handset speakerphone is in use Talk This icon appears when T coil mode is turned on Standby Talk The battery icon indicates the handset battery status empt...

Page 21: ...appears when the answering machine is turned off Standby Talk The answering machine full icon appears when the memory on the answering machine is full Standby Talk The answering machine announce only...

Page 22: ...of the week and time battery icon Handset ID and Banner Number of new Caller ID calls received If there are no new Caller ID messages the Handset ID appears here Status of your answering machine Day o...

Page 23: ...ial one of the last three numbers dialed from the base The icon that appears directly above each soft key determines the function shown For example when the phone is in standby mode pressing soft key...

Page 24: ...phonebook Press the right side of this key to access Caller ID information The up down side of this key are also available to adjust the volume setting To use the four way function key place your thum...

Page 25: ...you do not press a key within 30 seconds the phone will time out and exit the menu When setting Date and Time the time out period is extended to two minutes For GLOBAL SETUP ANSW SETUP DEREGISTRATION...

Page 26: ...e four way function key to move the cursor to the next position to enter the second letter For example to enter Movies Press 6 once to enter M Use the right key on the four way function key to move th...

Page 27: ...days most phone networks use a method called tone dialing so your phone comes programmed for tone dialing If your phone company uses pulse dialing you will need to change your phone s dial mode If you...

Page 28: ...will hear a confirmation tone Setting the Date and Time To change the date and time shown in the display follow the steps listed below NOTE If you don t press any keys for two minutes when setting th...

Page 29: ...the CALL WAITING submenu Move the cursor to select or and press the OK soft key Move the cursor to select ON or OFF If you select ON CALL WAIT DELUXE submenu appears Move the cursor to select ON or O...

Page 30: ...peaker Volume Adjusting the Ringer Volume You can choose from three ringer volume settings on the cordless handset and base off low and high Please follow the steps below to change the ringer volume s...

Page 31: ...ds equipped with a telecoil T coil feature This phone includes a special T coil mode that when activated reduces the magnetic noise generated by the cordless handset To activate the T coil mode perfor...

Page 32: ...Handsets supplied with the phone are registered to the base by the factory When charged pre registered handsets display a handset ID number Handsets that have not been registered display the message...

Page 33: ...ess the OK soft key DEREGISTRATION COMPLETE appears and you hear a confirmation tone To clear other handset information please follow these steps 1 When the handset is in standby press and hold and fo...

Page 34: ...You can also use the phonebook or speed dial locations to store a group of numbers up to 32 digits that you may need to enter once your call connects This is referred to as Chain Dialing See page 48...

Page 35: ...phone number 2 Press the OK soft key when you are finished 5 Assign a personal ring tone for this entry Personal Ring Cordless Handset Only You can attach a personalized ring tone to each phonebook e...

Page 36: ...Press a number key 0 2 9 once for the first letter twice for the second letter and so on The phonebook jumps to the first entry that begins with the letter you entered you can then use or to scroll t...

Page 37: ...re If the Caller ID information did not include the number then you will not be able to store it 1 When the phone is in standby press on the right side of the four way key to open the Caller ID list o...

Page 38: ...ebook entries at once When the phone is in standby press Use or on four way function key or the number keypad to select desired phonebook entry then press the OPTIONS soft key Move the cursor to selec...

Page 39: ...will be transferred to the designated station During the copy process the receiving station shows RECEIVING and the Banner name of the sending station When the transfer is completed DONE appears Copy...

Page 40: ...e banner display If you have more than one handset you can use the banner name to identify your handset during handset to handset functions like intercom and DirectLink The banner lets you customize t...

Page 41: ...t Sweetheart Star Spangled Banner Star Spngl Old MacDonald Old MacDld Ringers Flicker Clatter Soft Alert Wake Up Lighting Bug Bebop Beep Boop Tone Board Chirp Party Clap Reminder 1 Press the MENU soft...

Page 42: ...firmation tone Activating Auto Talk Cordless Handset Only Auto Talk allows you to answer the phone simply by removing the handset from the cradle You do not have to press any keys to answer the call 1...

Page 43: ...ing a power failure NOTE If you are on Line 1 during a power failure you can continue your call as normal If you are on Line 2 during a power failure you must return your corded handset to the base an...

Page 44: ...r LINE 2 From the base corded handset 1 Pick up the base corded handset from the base The phone will automatically select a free line 2 Listen for the dial tone 3 Dial the number OR 1 Dial the number...

Page 45: ...ss the LINE 1 or LINE 2 soft key From the handset speaker phone 1 Pick up the handset from the charger 2 Press SPEAKER 3 Listen for the dial tone 4 Dial the number OR 1 Pick up the handset from the ch...

Page 46: ...e charger 2 Press FLASH or the soft key flashing LINE 1 or LINE 2 If Any Key Answer is on you can also press any key on the twelve number keypad From the handset speakerphone 1 Pick up the handset 2 P...

Page 47: ...ook 2 Scroll through the list with or or use a number key 0 2 9 to find the phonebook entry you want to call See Finding and Viewing a Phonebook Entry on page 36 3 To dial the number HANDSET Press FLA...

Page 48: ...dialing press TONE To add or remove area code press Chain Dialing from the Phonebook You can use the phonebook entries to store a group of numbers up to 32 digits that you may need to enter once your...

Page 49: ...number make the test call during the late evening or early morning hours to avoid peak demand periods Also remain on the line to explain the reason for your call Switching to the Speakerphone during a...

Page 50: ...ou may see a main company phone number for that PBX appear If your telephone provider supports seven digit dialing you can save your local area code so it does not display in the Caller ID list See Se...

Page 51: ...d 10 or more calls from the same Caller ID appears Once you review the new message the number or will disappear Making a Call from a Caller ID Record 1 When the phone is in standby press 2 Use or a nu...

Page 52: ...te a 1 at the beginning of the displayed phone number press TONE To add or remove the stored area code press 5 Press the DIAL soft key to dial the number Deleting Caller ID Records You can delete indi...

Page 53: ...ing Call Waiting If you have Call Waiting service and a second call comes in when you are on the phone a call waiting tone will sound To accept the incoming call HANDSET Press FLASH BASE Press FLASH F...

Page 54: ...you receive a Call Waiting call press the MENU soft key 2 Move the cursor to CALLWAITDELUXE and then press the OK soft key 3 Move the cursor or press the number 1 7 When you come to desired option you...

Page 55: ...he phone is in standby HANDSET Press BASE Press EXIT If you are looking up an entry during a call HANDSET Press FLASH BASE Press EXIT During a call pressing on the handset or on the base to exit the r...

Page 56: ...l the number NOTES If the number exceeds 32 digits only the first 32 digits are retained in redial memory If the redial memory is empty you will hear a beep Deleting a Redial Record If you want to del...

Page 57: ...INE1 or LINE2 soft key on the handset or LINE1 or LINE2 on the base will flash and the caller will be put on hold If you leave a caller on hold for more than ten seconds the display screen will read H...

Page 58: ...conference call with one outside line simply have the handsets or base join the call Conferencing with 2 outside lines Follow the steps below to allow both outside lines to participate in a conference...

Page 59: ...on the handset or base The line key the LINE1 or LINE2 soft key on the handset or LINE1 or LINE2 on the base will flash and the caller will be put on hold 2 Use or to select the station you want to tr...

Page 60: ...outside caller press the corresponding line key the LINE1 or LINE2 soft key on the handset or LINE1 or LINE2 on the base If you have multiple handsets only the first handset to answer the transfer pag...

Page 61: ...rns off the microphone so the caller cannot hear you The display shows the icon while the microphone is muted 1 While you are on a call press the MUTE soft key 2 MUTE ON will appear in the display for...

Page 62: ...ke or receive normal phone calls until this feature is deactivated however other handsets will function normally 1 Press the MENU soft key 2 Select DIRECTLINK MODE menu Then press the OK soft key The...

Page 63: ...tion you want to talk with Then press the OK soft key 3 An intercom tone sounds If you select ALL all other registered handsets and the base will be paged To cancel intercom press the CANCEL soft key...

Page 64: ...Press INT COM HOLD or the END soft key or return the corded handset to the base Room Monitor This feature allows you to monitor sounds in another room Place a station in the room you wish to monitor i...

Page 65: ...e operation will be canceled To Protect the Station from Monitoring Request If you want to prevent the station from monitoring by another station follow these steps 1 Press the MENU soft key and then...

Page 66: ...BAL SETUP menu and then the AREA CODE submenu 3 Move the cursor to select or and then press the OK soft key 4 Use the number keypad 0 9 to enter a three digit area code If an area code has already bee...

Page 67: ...this option when instructed to by customer service and when you are experiencing one of the following issues Issue Problem Resolution When using an extension phone Line in Use will not appear in the o...

Page 68: ...owing steps 1 Press the MENU soft key on the base Select the GLOBAL SETUP menu and then the INUSE LINE SETUP submenu 2 CHANGE ONLY IF INSTRUCTED BY CUSTOMER SERVICE appears Press the OK soft key 3 Mov...

Page 69: ...at Base Records Up to 59 Messages Digital Tapeless Recording allows you to quickly review save or delete the messages you choose You will never have to worry about a tape wearing out jamming or resett...

Page 70: ...dset to operate your answering machine from anywhere in your home 1 When the phone is in standby press the MENU soft key and select RETRIEVE MSG to access the answering machine 2 Press the LINE1 or LI...

Page 71: ...will hear a confirmation tone Your Greeting Your answering machine comes with a pre recorded outgoing message or greeting that plays when you receive a call Hello no one is available to take your call...

Page 72: ...r of new and old messages 4 Press 8 at any time during the announcement 5 The handset speaker announces Record greeting Begin recording after the announcement 6 When you finish recording press 5 8 or...

Page 73: ...d the number of new and old messages 4 To switch to the other greeting press 6 5 Each time you press 6 the answering machine switches between the pre recorded and the personal greeting The last greeti...

Page 74: ...r to select or and then press the OK soft key 4 Move the cursor to select a ring time TOLL SAVER 2 TIMES 4 TIMES or 6 TIMES 5 Press the OK soft key You will hear a confirmation tone Setting the Record...

Page 75: ...ew message 1 Press the MENU soft key 2 Select the ANSW SETUP menu and then the MESSAGE ALERT submenu 3 Move the cursor to select or and then press the OK soft key 4 Move the cursor to select ON or OFF...

Page 76: ...the OK soft key 4 Enter a two digit security code 01 99 using the number keypad 0 9 5 Press the OK soft key You will hear a confirmation tone Using the Answering Machine Turning Your Answering Machin...

Page 77: ...ress 9 at any time during the announcement 5 The answering machine announces Answering System is on and plays the current greeting message Turning Off 1 With the phone in standby press the MENU soft k...

Page 78: ...he answering machine plays your new messages first After you listen to all of your new messages you can then play your old messages The base message counter and the handset new message indicator stops...

Page 79: ...REMOTE ANSWERING MACHINE OPERATION appears on the display The handset speaker announces the day time and the number of new and old messages Then press 2 to play your messages After playing the messag...

Page 80: ...press to delete all messages 2 Press the LINE1 or LINE2 soft key All messages are permanently deleted Not available Stopping a message review Press EXIT to stop a message playback and return to standb...

Page 81: ...N soft key 4 To cancel the call screen press the MUTE soft key From the handset 1 Press the SCREEN soft key when the answering machine is answering If another station is screening a call you will hear...

Page 82: ...one that can be heard by both parties sounds during recording Stopping a recording 1 Press the MENU soft key and then select CALL RECORD 2 STOP RECORDING appears on the display and you hear a confirma...

Page 83: ...y 2 You hear a confirmation tone and the answering machine returns to standby From the Handset Starting a memo 1 With the phone in standby press the MENU soft key 2 Select RETRIEVE MSG to access the a...

Page 84: ...ur answering machine on and off NOTES The answering machine will only play back messages for four minutes and then it returns to the command waiting mode To continue playing your messages press 0 then...

Page 85: ...ing machine off 0 then 5 Stop operation 1 then 0 Help If you press 0 then 1 in the first four seconds of a message the answering machine skips to the previous message If you press 0 then 1 after the f...

Page 86: ...or base away from metal objects or appliances and try again Make sure that you are not too far from the base Can t make or receive calls Make sure that you are not too far from the base Make sure the...

Page 87: ...nnected firmly Severe noise interference Keep the handset away from microwave ovens computers remote control toys wireless microphones alarm systems intercoms room monitors fluorescent lights and elec...

Page 88: ...another station is not in privacy mode The Room Monitor feature does not work Make sure to place the handset s within the range of the base Make sure that the Room Monitor feature is turned on The an...

Page 89: ...sure you are using the correct PIN number Make sure that the touch tone phone you are using can transmit the tone for at least two seconds If it cannot you may have to use another phone to access you...

Page 90: ...te its warranty and void your FCC authorization to operate it Appendix Handset Base Registration When you register the handset with the base unique data is written on both the base and the handset The...

Page 91: ...ss and hold until you hear a beep When you need to clear a handset information from the base please follow these steps 1 When the handset is in standby press and hold DND and on the base for more than...

Page 92: ...l Waiting Deluxe Call Waiting Deluxe is available from your telephone provider and it is offered to users on a subscription basis With this service and while on an existing phone call you can use addi...

Page 93: ...r ID numbers 52 Making a call from a record 51 Storing a record in the phonebook 37 Using the list 50 Call waiting 50 Chain dialing 48 Conference call 58 Controls Functions 12 13 D Date and time 28 Di...

Page 94: ...toring a Caller ID record 37 Storing a redial number 37 Privacy mode 61 R Recording a call 81 Recording a voice memo 83 Redial 55 Deleting a record 56 Making a call from a record 55 Storing a record i...

Page 95: ...Memo 95 Memo UP841BH_43 143_OM3 indd 95 12 19 2006 6 55 33 PM...

Page 96: ...may not apply to you In the event of a product defect during the warranty period take the product and the RadioShack sales receipt as proof of purchase date to any RadioShack store RadioShack will at...

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