Beyond the Basics
Inuse Line Setup (Base only)
The Inuse Line Setup feature is only used in instances where you
have multiple phones where users may pick up an extension
while someone else is on the phone. Only in very rare instances
where your phone system is not detecting that an extension
phone is picked up will you ever need to change this feature.
In most all situations, this feature will never need to be used or
modified from the factory default setting of TYPE-A. There are
three settings for this feature: TYPE-A, TYPE-B, or OFF.
You should only change this option when instructed to by
customer service and when you are experiencing one of the
following issues:
Issue
Problem
Resolution
When using an
extension phone,
“Line in Use” will
not appear in the
original handset
display.
Your phone should
detect when
another extension
phone is used.
Set the Inuse Line
Setup to “TYPE-B”.
You place a caller
on hold. You pick
up an extension
handset and finish
your conversation.
You hang up the call
from your extension
handset, but the
original station
where you placed
the caller on hold
does not release the
line and therefore,
thinks you still have
a party on hold.
Your phone system
is not detecting
that the line was
picked up and
released.
Set the Inuse Line
Setup to “TYPE-B”.
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