Quantum DLT 4700, Product Manual, Page: 137 / 360

Troubleshooting Guide for the DLT4500/DLT4700 Mini-Library
DLT4000/DLT4500/DLT4700 Cartridge Tape Subsystem 6-5
6.5 DLT4500 Error Conditions
Error indications fall into these main categories:
••
Magazine Error
••
Loader Error
••
Drive Error
••
Controller Error
••
Unknown Error
6.5.1 DLT4500 Magazine Error
The ERR MAG message displays the status of cartridges reported by the loader and
drive is inconsistent. In some magazine errors, the mini-library retries the error three
times before showing failure. All magazine errors cause the ERR MAG
message to
display.
6.5.1.1 DLT4500 Clearing a Magazine Error
Pressing the Open button, the mini-library attempts to clear the error. The door opens
to let you remove the magazine. Verify that cartridges are inserted securely into the
magazine and the magazine is not defective.
If you still cannot clear the error, call your service representative.
6.5.2 DLT4500 Loader Error Description
The ERR LDR message displays the mini-library detected an error in the loader
transfer assembly. In some loader transfer assembly errors, the mini-library retries the
error three times before showing failure. All loader errors cause the ERR LDR
message to display.
6.5.3 DLT4500 Drive Error Description
The ERR DRV message displays the mini-library detected an error in the tape drive.
In some drive errors, the mini-library retries the error three times before showing
failure. All drive errors cause the ERR DRV
message to display.
6.5.4 DLT4500 Controller Error Description
The ERR CTL message displays the mini-library detected an error in the controller. In
some controller errors, the mini-library retries the error three times before showing
failure. All controller errors cause the ERR CTL
message to display.