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Problem
Cause
Solution
Media slants when
fed
The media guides are not
set correcly
Readjust the media
guides.
No media feed, or
The printer is not on a
hard, flat, level surface, or
Move the printer to a hard,
flat, level surface, or
Media jam, or
A media cassette is not
fully inserted, or
Push the media cassette
all the way in, or
Several sheets feed
at once
A foreign object is in the
printer
Turn the power off and
remove the foreign object.
If it cannot be removed in
one piece, contact your
vendor.
