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a
Slowly pull the media
cassette out until it
stops, and remove
the jammed or
creased media.
If the media is
torn, make sure
no pieces are
left inside.
b
Press down on
the metal plate
at the bottom of
the media cassette
until it latches.
c
Put the media back in
the cassette.
d
Slowly push the media cassette back into the printer.
e
If you have a large-capacity input feeder, check to see if you
have to repeat steps a-d for any of those cassettes.
a
Remove the jammed or
creased media from the
multipurpose tray.
If the media is torn,
make sure no pieces
are left inside.