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Introduction .................................................................................. 8-3
Status and Service Messages ..................................................... 8-3
Status Messages 8-3
Service Messages 8-13
Color Matching Method Errors .................................................8-14
HP-GL Error Codes and PCL Error Codes ...............................8-18
Testing PC-Printer Communication ........................................8-19
Creating the Test File 8-19
Sending the Test File 8-19
Testing Macintosh-Printer Communication .............................8-23
Testing Macintosh Communication 8-23
Printer Problem Checklist ........................................................8-24
OPC Drum Problems ..................................................................8-27
Control Panel Problems ............................................................8-28
Data Indicator Stays Lit 8-28
No Advanced Status Page 8-28
No Startup Page 8-28
Paper Jam Message Stays On 8-29
Printer Resets 8-29
PostScript Errors 8-29
Windows Driver Problems .........................................................8-30
Printer Description Files 8-30
CrownNet Problems ...................................................................8-30
Output Problems ........................................................................8-31
1200x1200 dpi Printing Unavailable 8-31
Blank Pages 8-32
Not All Pages Print 8-32
Kanji Option Kit Problems .........................................................8-32
Can't Download Kanji Fonts 8-32
Can't Access Kanji Fonts 8-33
Can't Access the Kanji File Through Your Application 8-34
