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Did you inadvertently initialize or reformat the Kanji internal IDE
hard disk?
If so, contact your vendor. See appendix A, “QMS Customer Sup-
port,” for product sales and service information.
Did you correctly configure the printer?
See the
Options manual for complete printer configuration
information.
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If you are using Windows, ensure that the Japanese version of
the Windows driver is installed?
Double-click the Windows control panel icon, double-click Print-
ers, choose your Windows driver, click Setup, and then click
About. Check that you are using the QMS Windows 3.1J driver.
If you are using a Macintosh, ensure that the system is KanjiTalk,
and the appropriate Kanji screen fonts are installed.
The two Morisawa screen fonts are included on your Macintosh
system disk. The four Typebank screen fonts are included on the
Macintosh bitmapped screen fonts disk that comes with the Kanji
Option Kit.
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Print quality problems are those related to the appearance of the
pages you print. Print quality problems include white lines on the
page, uneven blacks, and other print distortions.
First, refer to the appendix B, “Technical Specifications,” in the
Refer-
ence manual for recommended media types. If you are using recom-
mended media and continue to have problems with the quality of your
printed pages, try this quick-check procedure:
