QMS 1725E, Reference

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Warranty
Considerations
B-13 Technical Specifications
Warranty Considerations
Various factors can affect a printer’s warranty. Two important ones are
consumables and electrostatic discharge. Read your printer warranty
carefully, and then store it in a safe place.
Consumables and Your Warranty
The use of non-QMS consumables and/or accessories alone does
not affect either your warranty or any maintenance contract you may
have purchased. However, if QMS printer failure or damage is found
to be directly attributable to the use of non-QMS consumables and/or
accessories, QMS will not repair the printer free of charge. In this
case, standard time and material charges will be applied to service
your printer for that particular failure or damage. QMS recommends
that you use only QMS consumables and accessories to support your
printer. To order QMS consumables and accessories in the US, call
(800) 777-7782. In all other countries, check appendix A, “QMS Cus-
tomer Support,” for the QMS office closest to you.
Electrostatic Discharge and Your Warranty
Electrostatic discharge can destroy circuit boards, such as a SIMM or
your printer’s controller board. To prevent this, use an anti-static wrist-
band.
To use an anti-static wristband, attach one end of it to your wrist and
the other end to any convenient electrical ground (for example, the
bare metal chassis of equipment, as on the back of a computer, that
is plugged in but turned off). Never attach the wrist strap to any
piece of equipment with an electrical current present. Turn off all
power switches first. Plastic, rubber, wood, painted metal surfaces,
and telephones are not acceptable grounding points. The printer isn't
an acceptable grounding point either because it must be unplugged
before you remove you can access the printer’s controller board.
If you don't have an anti-static wrist strap, discharge your body's
static electric charge by touching a grounded surface before you han-
dle any printer boards or components and before removing the con-