background image

WEB Display

HMI Display

Description

Measures

The product stops the generating process
because a significant protection event has
occurred. Wait until the event message
disappears. After the event message is
removed, it automatically returns to normal.
If it is not removed until the time limit is
reached, it is converted to a significant event.

BAT4 Discharge Over
Current Protection

BAT4 DCHG
OC P

B32P

The product stops the generating process
because a significant protection event has
occurred. Wait until the event message
disappears. After the event message is
removed, it automatically returns to normal.
If it is not removed until the time limit is
reached, it is converted to a significant event.

BAT4 Charge Over
Current Protection

BAT4 CHG OC
P

B31P

Power reset of the system is required. If the
symptom still occurs after reset, repair of
BMS or PCS Control Board is necessary.

BAT4 Cell Voltage
Sensing Data Hold
Protection

BAT4 CEL V
HOLD P

B33P

When the maximum cell or rack voltage is
above protection level, thus terminating the
system. Automatically returns to normal when
the maximum cell or rack voltage goes below
the limit value.

BAT4 Cell or Rack
Over Voltage Protection

BAT4 CEL OV
P

B34P

When the minimum cell or rack voltage is
below protection level, thus terminating the
system. Automatically returns to normal when
the minimum cell or rack voltage goes above
the limit value.

BAT4 Cell or Rack
Under Voltage
Protection

BAT4 CEL UV
P

B35P

When the maximum cell temperature is above
protection level, thus terminating the system.
Automatically returns to normal when the
maximum cell temperature goes below
the limit value

BAT4 Cell Over Temp
Protection

BAT4 CEL OT
P

B36P

97 

Problem Confirmation

Summary of Contents for Q.HOME+ ESS HYB G2

Page 1: ...ternet connection is required to use all functions of the ESS system If you have a problem please contact the installer The Specifications of the product may be modified without prior notice to improve product quality NOTICE GERMANY MODEL SYSTEM INVERTER BATTERY Q HOME ESS HYB G2 Q VOLT G2 HYB 4 6kW 1 1 Q SAVE G2 4kWh B1 1 1 AUSTRALIA Q HOME ESS HYB G2 Q VOLT G2 HYB 5kW 1 1 Q SAVE G2 4kWh B1 1 1 ...

Page 2: ...closure Package 3 1 3 Checking Components on the Packing List 3 2 Checking for Damage in Delivery 3 3 Identifying Q HOME ESS HYB G2 4 Installation 4 1 Selection of Installation Location 4 1 1 Dimensions 4 1 2 Ambient Conditions and Temperatures 4 1 3 Environmental Checks 4 1 4 Position Location Selection 4 2 Mounting Instructions 4 3 Stand Mounting Instructions 5 Electrical Connections 5 1 The Ove...

Page 3: ...ge 6 5 1 Service Terms 6 5 2 Membership 6 5 3 Membership Withdrawal 6 5 4 Log In 6 5 5 Password Initialization 6 5 6 Types of Service Offered 6 5 7 Mobile Service 7 Entering Initial Installation Information 7 1 Information Input Administrator 7 2 System Information Input Stage 7 3 PC Direct Connection and Local Setting Value 7 3 1 PC Direct Connection Flow 7 3 2 LAN Cable Connection between PC and...

Page 4: ...vents Protection 9 1 3 System General Events Protection 10 Maintenance 10 1 Cleaning the Cover 10 2 Checking and Exchanging Various Components 10 2 1 Fuse Check 10 2 2 Input Output Terminal Check 10 2 3 DC Link Check 10 3 Battery Maintenance 10 3 1 Checking Battery Problem 10 3 2 Battery Exchange Procedure 10 4 The List of Replaceable Parts 10 4 1 Li Ion Battery Pack 10 4 2 PV Connector 11 Technic...

Page 5: ... Table 6 1 Description of Short Bar Location Table 6 2 Recommended Meter List Table 6 3 Recommended Meter List Table 8 1 LED Indications Table 8 2 Screen Configuration Information Table 8 3 Status Description Table 8 4 ELA Mode Table 8 5 PV Information Display Description Table 8 6 Grid Information Display Description Table 8 7 Load Information Display Description Table 8 8 Battery Information Dis...

Page 6: ... Figure 4 10 Stand assembly Step 1 7 Figure 5 1 PV Connections Figure 5 2 INVERTER Bottom View Figure 5 3 INVERTER Front inside View Figure 5 4 Battery Bottom View Figure 5 5 Battery Front inside View Figure 5 6 Outside of Q HOME ESS HYB G2 Figure 5 7 Inside of Q HOME ESS HYB G2 Figure 5 8 Battery Pack and INVERTER Connection Figure 5 9 Cable Gland of Q HOME ESS HYB G2 Figure 5 10 BMS Communicatio...

Page 7: ...on Entry in Step 4 Figure 7 10 Installation Completion Screen Figure 8 1 LCD Location Figure 8 2 Initial Indication Screen on Power On Figure 8 3 Update Screen Figure 8 4 Standby State Indication Screen before the EMS Command Figure 8 5 Home Menu Structure Figure 8 6 Diagram of PV Auto Weak Mode Figure 8 7 Diagram of PV Auto Strong Mode Figure 8 8 Diagram of PV Auto Strong Both Mode Figure 8 9 Dia...

Page 8: ... product download section at https www q cells de service support downloadbereich html https www q cells com au main customer_support download brochure html The specifications of the product can be changed for improvement without notice Also the software can be updated automatically without notice over the Internet 1 4 Symbols Used This symbol indicates a hazardous situation which could result in ...

Page 9: ...ent Both direct and alternating current Alternating current Description Symbols Description Symbols Information in this Manual I 02 Beware dangerous voltage The ESS operates at high voltage All works related to the ESS can only be performed by an electrical technician Beware of hot surface The INVERTER can become hot during operation Avoid contact during operation Follow the guidelines in all rele...

Page 10: ...ed personnel only Disconnect main power before maintenance Turn off the Battery System before maintenance Electric shock hazard Do not remove cover or disassemble Explosive gas Do not expose to flame incinerate puncture or impact Shield eyes Wear safety goggles at ALL times Installation maintenance etc Electrolyte hazard Do not contact eyes skin or clothing If it happens Flush with water and seek ...

Page 11: ...n manual Any substitute use of this device random change in any of its parts and use of components other than sold or recommended by Q CELLS will nullify the product s guarantee For example Q CELLS Li Ion Battery energy storage should not be replaced by other manufacturer s Battery storages For further information on proper use of this device contact the Q CELLS Service Hotline NOTICE The Q HOME E...

Page 12: ... Figure 2 2 TN S Network System Connection Diagram Figure 2 3 TT Network System Connection Diagram 05 I Safety 2 1 2 Network System Connection Diagram 872 872 872 872 ...

Page 13: ...y energy storage system ESS outside When assembling the system do not intentionally short the positive and negative terminals with metallic object All work on the ESS and electrical connections must be carried out by qualified personnel only Q HOME ESS HYB G2 provides a safe source of electrical energy when operated as intended and as designed A potentially hazardous circumstance such as excessive...

Page 14: ...se Mode See page 16 for more information Bracket Connected Part 2 3 Product Overview The Q HOME ESS HYB G2 includes the PV INVERTER Battery charger discharger Li Ion Battery and EMS The basic operating modes consist of Stand Alone Back up mode PV generation mode PV generation charge discharge mode The operation mode of this product is automatically determined by the EMS algorithm 2 3 1 INVERTER Pr...

Page 15: ...msung SDI BMS Board Terminal and Circuit Breaker Cable Gland BMS Communication Connector Bracket Connected Part Table 2 2 Part Description of Battery Pack Figure 2 5 Part View of Battery Pack 2 3 2 Battery Product Overview Safety I 08 ...

Page 16: ...scharge Range Battery voltage range nominal voltage Max discharge current Max charge current Battery DC DC converter data Max charge power Max discharge power Technology Rated power at 230V 50Hz Max output apparent AC power Max current Nominal AC voltage range Rated power frequency range 6 6 kWp 3 3 kWp 550 V 125 V 150 V per string 125 V 500 V 15 A per string 2 1 Battery Pack 4 0 kWh 3 6 kWh 4 0 k...

Page 17: ...of Discharge Range Battery voltage range nominal voltage Max discharge current Max charge current Battery DC DC converter data Max charge power Max discharge power Technology Rated power at 230V 50Hz Max output apparent AC power Max current Nominal AC voltage range Rated power frequency range 6 6 kWp 3 3 kWp 550 V 125 V 150 V per string 125 V 500 V 15 A per string 2 1 Battery Pack 4 0 kWh 3 6 kWh ...

Page 18: ...s continuous conduction in order to achieve maximum protection for systems and persons And the PV INVERTER s DC pole and DC pole are not permitted to be grounded Double Grounding Point Q HOME ESS HYB G2 must be connected to an additional ground on the enclosure The grounding method on the enclosure is as follows Bolts SJ60 00126A SCREW MACHINE PH WSP M4 L12 NTR SUS304 Torque for fastening bolts 1 ...

Page 19: ...ox upside down 3 Open the box 4 Remove the cover on the back of the product 5 Remove the protective cover on the side of the product 6 Prepare the lower bracket for the INVERTER 3 Down Bracket Screws 1 Down Bracket 7 Assemble the lower bracket to the INVERTER 8 Lift the INVERTER CAUTION Included in this box are a Battery and printed circuit board Therefore special care must be taken in handling Ma...

Page 20: ... Place the system on the installation location 2 Turn the box upside down 3 Open the box 4 Remove the cover on the back of the product 5 Remove the protective cover on the side of the product 6 Prepare the lower bracket for the BATTERY 3 Down Bracket Screws 1 Down Bracket 7 Assemble the lower bracket to the BATTERY 8 Lift the BATTERY 13 I Package Removal and Inspection 1 2 3 4 5 6 7 8 BATTERY B A ...

Page 21: ...7613074AAAD 67613075AAAD 6547310111AD 6547310114AD 4925310128KD 4925310129KD 4635150094WD Table 3 1 Component Description of INVERTER Figure 3 3 Packing List of INVERTER A H I J B C D E F G 3 1 3 Checking Components on the Packing List Once the product has been delivered refer to the Figure 3 3 Figure 3 4 Figure 3 5 Table 3 1 Table 3 2 and Table 3 3 check the entire components included in the pack...

Page 22: ...AD 67613075AAAD 67613078AAAD 4635150030WD 4635150029WD C Cable Gland INVERTER 3ea Grid Load Battery Battery 2ea A Adaptor If using more than one battery a separate adaptor is requried Adaptor is an accessory requires separate purchase 2 Batteries 1ea 3 Batteries 2ea 4 Batteries 3ea 5 Batteries 4ea Table 3 2 Component Description of Battery Pack Table 3 3 Component Description of Option Code No Qua...

Page 23: ... Type Model Serial Number Serial No Device specific characteristics Certification Lists Warnings and Notification Q HOME ESS HYB G2 Q CELLS s ESS For Home with Hybrid Inverter G2 Package Removal and Inspection I 16 Q HOME ESS HYB G2 G2 for Germany Q SAVE G2 4kWh B1 1 1 HSBE 4001 G2 for Australia Q SAVE G2 4kWh B1 1 1 4kWh B1 1 1 nominal energy 4kWh NMC cylinder battery ver 1 BATTERY G2 for Germany...

Page 24: ... Australia New Zealand Figure 3 9 DRM Name Plate The Type Label is shown in the Figure 3 6 Figure 3 7 Figure 3 8 and Figure 3 9 17 I Installation Model Name HSHP 4601 1 Q VOLT G2 HYB 4 6kW 1 1 The specifications are the same Model Name HSBE 4001 Q SAVE G2 4 6kWh B1 1 1 The specifications are the same ...

Page 25: ...as intended and as designed A potentially hazardous circumstance such as excessive heat or electrolyte mist may occur due to improper operating conditions damage misuse and or abuse The following safety precautions and the warning messages described in this section must be observed If any of the following precautions are not fully understood or if you have any questions contact Customer Support fo...

Page 26: ...r rays must be avoided as it may cause power limitation phenomena in the INVERTER with a resulting decreased energy production by the system premature wear of the electrical electromechanical components premature wear of the mechanical components gaskets and of the user interface display reduction in performance lifetime and possible damage of the Battery pack Always ensure that the flow of air ar...

Page 27: ...n could result in problems during servicing unless suitable means are provided to carry out the operation Install vertically with a maximum inclination of 5 backward If this condition cannot be met the INVERTER could undergo derating due to high temperature because of poor heat dissipation The installation must take account of any electrical devices e g lamps switches etc which must be at least 60...

Page 28: ... bracket Step 2 1 Detach Anchor bolt Step 2 2 Insert the Anchor bolt into the bracket CAUTION There is risk of injury if the ESS is lifted incorrectly or dropped while being transported or when attaching it to or removing it from the wall mounting bracket Transport and lift the ESS carefully It is important to ensure the drilling locations are not located on any electrical wiring within the wall 2...

Page 29: ...upper bracket Installation I 22 Figure 4 6 Bracket on the Wall in Step 4 Figure 4 5 Bracket on the Wall in Step 3 STEP 3 UPPER BRACKET 1 UPPER BRACKET 2 Step 4 If you secure the upper bracket Use the bridge bracket STEP 4 ...

Page 30: ...p 5 STEP 5 Step 5 Lift the INVERTER and secure it to the upper bracket Step 5 1 Hang the INVERTER to upper bracket Step 5 2 Secure the lower bracket Step 6 The method of mounting the Battery is the same as that of the INVERTER Figure 4 8 Bracket on the Wall in Step 6 STEP 6 ...

Page 31: ...ufacturer All four directions should be fastened with bolts to the bottom Stand Plate 1ea Battery Inverter Stand Column 2ea D Bracket 2ea L Bracket 4ea Screw M8x16 8ea Screw M6x8 4ea Nut M8 2ea 340 mm 430 mm 40 mm STEP 1 Step 2 L Bracket Screw M8x16 4point D Bracket Screw M6x8 4point STEP 2 STEP 3 Figure 4 9 Stand List Step 5 Secure the stand to the floor Step 4 After tightening the Upper Wall Bra...

Page 32: ...fore testing electrical parts inside the system Follow the guidelines below when handling the Li Ion Battery Do not intentionally short circuit the positive and negative terminals with a metallic object Do not remove the cap on the terminals If the cap is removed avoid contact between the metals and the Battery terminals Do not damage the screw thread Do not use seriously scarred or deformed Batte...

Page 33: ...parallel with the two independent PV inputs PV1 PV2 A PV string must not be commonly connected to the two input terminals of the Q HOME ESS HYB G2 That is make sure not to connect the split wiring from one PV string output with the two independent PV inputs PV1 PV1 and PV2 PV2 Refer to the PV String connection method in the Figure 5 1 PV modules shall have an IEC61730 Application Class A rating or...

Page 34: ...D B F E G H No Part List A B C D E F G H I J K L M Battery Connector PV Disconnection Switch Battery Communication PV Connector Grid Load Connector Communication Part Ethernet Communication Demand Response Mode Used in Australia Switching Board Filter Board Sub Filter Board Out Connector Board Control Board Bottom of the INVERTER Inner of the INVERTER External cable diameter 10mm 17mm Grid Load Ba...

Page 35: ...for installation and maintenance Figure 5 4 Battery Bottom View Figure 5 5 Battery Front inside View D E C A B No Part List A B C D E Cable Gland BMS Communication Connector BMS Board Battery Made by Samsung SDI Terminal and Circuit Breaker Bottom of the Battery Inner of the Battery Table 5 4 Component Description of Battery Pack Electrical Connections I 28 ...

Page 36: ...lectrical connection Do not remove the top cover except for special events A S The Battery pack also has the same method of opening the bottom cover NOTICE The LCD connector and ground are connected to center of top cover Be careful when you detach the front cover Make sure to connect the connector and ground before reassembling the front cover Turn the screws A B C and D counterclockwise to disas...

Page 37: ... Battery case Make sure the AC circuit breaker PV switch and DC circuit breaker of the Battery are disconnected before starting electrical cable connections Battery replacement can only be carried out by qualified personnel If the Battery needs to be changed it should be placed with a product which meets the manufacturer s specifications Do not mismatch the connection of the electric poles to and ...

Page 38: ...aker and terminal in Battery case Figure 5 8 Battery Pack and INVERTER Connection Figure 5 9 Cable Gland of Q HOME ESS HYB G2 3 Connect the and wire PCS to the marked terminal Battery And then connect the ground terminal See Chapter 5 8 4 4 Turn the cable gland clockwise to check the tightness ...

Page 39: ... one Battery 8kwh or more use the adaptor Amphenol for Battery communication EX If you use 3 Battery you need 2 adaptor for BMS communication When using the adaptor hold the communication cable and fasten the silver color of the adaptor to anticlockwise 6 Change the switch on Move the switch Electrical Connections I 32 Figure 5 12 Outside of INVERTER and Battery Case 7 Close the bottom cover of IN...

Page 40: ...nt Case Cover NOTICE Make sure that connection between connector and ground match correctly before reassembling front lower cover 1 Hold the front lower cover with both hands As shown in the Figure 5 13 slide the bottom cover at an angle and connect it to the top cover 2 As shown in the Figure 5 14 Use a hexagon wrench size M4 to fasten the bolt clockwise ...

Page 41: ...ctive earthling conductor Where a residual current operated protective RCD or monitoring RCM device is used for protection in case of direct or indirect contact rcd should be type b type a should have rcmu and rcmu can make inverter protect when dc conponent large than 6ma AC circuit breaker DC disconnect switch Table 5 6 Circuit breaker and DC Disconnection Switch Table 5 7 RCD Leakage circuit br...

Page 42: ...cturer However the digital energy meter must be selected The Figure 5 15 shows the electrical cable connection and the communication lines of the digital energy meter Refer to the Figure 5 15 and the communication description in Chapter 6 to install the digital energy meter The end system of the used lead wiring may be different with the energy meter chosen Therefore refer to the energy meter manu...

Page 43: ...gure 5 16 PV Connector Female and PV Line Male Figure 5 17 PV Connector Connection MC4 Type Connector Connection Check the cable connection of PV strings for the correct polarity and that the open circuit voltage does not exceed the INVERTER input limit 550 V If open circuit voltage is higher than 550 V status of INVERTER is fault The Male product is connected to the lead wire coming from the dist...

Page 44: ... connector specification and then roll the wire in one direction Be careful not to bend or tangle the wires at this time Push the wire in until the connector Click Sounds When pulling the wire back and forth the wire should not be disconnected Figure 5 18 Wire Connection and Disconnection Click 3 4 Nm 15 0 16 5 mm ...

Page 45: ... INVERTER when it is not connected to ground through the appropriate terminal is not covered by the warranty 5 8 Connection Method between Grid and Load 5 8 1 Grid Connection Method To connect the Grid of the INVERTER you need 3 connections Ground Neutral and Phase In any case connection of the INVERTER to ground is mandatory Insert the Grid cable into the INVERTER through the AC cable gland Strip...

Page 46: ...ble and lower the handle of the connector to secure the Battery cable Be sure to use the correct size cable and be free from flicker 5 8 4 Feature and Size of Cable The following lists the insulation strip length details for each conductor cross section Refer to Chapter 5 1 2 for cable specification The ground wire should be grounded by crimping the ring terminal Refer to Chapter 2 3 4 for work on...

Page 47: ...23 Ground Location of Grid and Load As shown in Figure 5 23 use the ring terminal to connect the ground wire to the correct location When the Grid cable is connected tighten the cable gland clockwise as shown in Figure 5 22 and check the tightness Battery Load Grid ...

Page 48: ...DRMs Corresponding Relationship Between Cables and Pins 568B Pin 1 White orange Pin 2 Orange Pin 3 White green Pin 4 Blue Pin 5 White blue Pin 6 Green Pin 7 White brown Pin 8 Brown DRM 1 5 DRM 2 6 DRM 3 7 DRM 4 8 RefGen Com DRM 0 5 8 5 A connecting method of DRM connection The INVERTER supports the DRM Demand Response Mode function as specified in AS 4777 2 2015 The terminal block inside the INVER...

Page 49: ...g Test button Step 3 Click DRM HW button Make sure that the color of button changes to yellow Step 4 Click Return to Top Menu button 1 2 3 4 This process is valid when using DRM Hardware If you want to use DRM via Modbus see Modbus Protocol Document If the ESS is rebooted the previous setting is invalid If you have rebooted please try again ...

Page 50: ...tween the LAN terminal and the Router Use the Ethernet crimper to crimp the cable and connect the cable to RJ45 plug The RJ45 cable is responsible for communication between the web and the PMS board Figure 6 1 Internet Connection Figure 6 2 RJ45 Cable Figure 6 3 RJ45 External Connector Assembly Router RJ45 LAN CABLE RJ45 LAN CABLE Common Carrier RJ45 Plug RJ45 Port 1 2 3 4 5 6 7 8 Pass the screw n...

Page 51: ...connect to the System Install Manager SIM and set IP Table 6 1 Description of Short Bar Location Figure 6 4 Communication Terminal Energy Meter RS485 CAN I O EXT Emergency CN906 CN2 CN1 CN3 CN4 CN5 CN905 CN901 CN902 CN904 Using this pins is permitted only to the qualified personnel Using this pins is permitted only to the qualified personnel Using this pins is permitted only to the qualified perso...

Page 52: ...As shown in the Figure 6 5 separate housing from connector And press the lock with a flat head screwdriver to connect the communication cable The RS 485 meter communication cable must be used within 100m 6 3 1 2 Connection terminal Figure 6 5 Out Connector Board Wire Connection Method Table 6 2 Recommended Meter List Energy Meter 42 41 6 3 2 Connection Energy Meter Pass the communication cable thr...

Page 53: ... Bi direction Table 6 3 Recommended Meter List CN906 CN2 CN1 CN3 CN4 CN5 CN905 CN901 CN902 CN904 Figure 6 6 Energy Meter Connection Method Figure 6 7 Energy Meter Connection Method Communication Connection I 46 6 4 Recommended Energy Meter List CN906 CN2 CN1 CN3 CN4 CN5 CN905 CN901 CN902 CN904 RS485 A RS485 B CGND CGND OUT Connector Board ...

Page 54: ... registration the member s information such as ID password name and the address are collected and additional data may also be collected to provide statistical information upon customer s approval 6 5 3 Membership Withdrawal For a customer who does not want to use this service membership withdrawal is available through the personal information modification menu on the homepage 6 5 4 Log In Log in t...

Page 55: ...vice Offered After completing log in normal service is available This service currently provides such menu items as monitoring consumption reports ESS reports ESS forecasts and notices 6 5 6 1 Monitoring The operational status of the product is indicated You can check the current status of operation the customer s power consumption information and power generation amount information in real time Y...

Page 56: ...you can check various types of data generated through ESS operation You can also use the ESS Report to check the amount of energy charged or discharged and other data comparisons with the solar energy production amount or the power sales amount The Figure 6 11 shows the backup mode screen This mode can be specified by the user Since the Grid does not consume power separately in the backup mode it ...

Page 57: ...e generation amount forecast information and the guide for optimized operation can be checked through the algorithm mounted on the product 6 5 6 5 Notices You can check the notice message whenever there is an update or any other change in the service 6 5 6 6 Software Versions You can check the software version of the product on the monitoring page ...

Page 58: ...5 7 Mobile Service Customers who use Android or I Phone can use a smart phone to easily check the product status anytime anywhere To use the mobile service the customer must first register the membership through the webpage and use the ID and the password to log in ...

Page 59: ...cal Setting Value 7 3 1 PC Direct Connection Flow System Off Status Insert Jumper Wire Connect PC LAN cable System AC on PC Direct Connection Input Setting Value System off Remove Jumper Wire Connect Internet LAN Cable 7 3 2 LAN Cable Connection between PC and System 7 3 2 1 LAN Cable Type UTP cable category 5E 1 1 direct cable 7 3 3 SIM System Install Manager Connection 7 3 3 1 Connection To enab...

Page 60: ...nnecting Short Bar CAUTION Turn off Wifi Only turn on Local Area Connection CN906 CN2 CN1 CN3 CN4 CN5 CN905 CN901 CN902 CN904 2 Connect the short bar to the connector If you want to connect System Install Manager SIM page connect the short bar to pin 1 2 as shown in the Figure 7 2 Short Bar ...

Page 61: ...ax Pmax Maximum INVERTER Output Power 2 SL SH Rate of change of power with respect to frequency change Input Range 2 12 Xn Frequency X1 X2 Input Range 40 0 60 0 Hz X3 X4 Input Range 50 0 70 0 Hz 3 Xn Voltage Input Range 0 8 1 2U U 230 0 Vac Yn Power Input Range 0 0 1 0 Pmax Pmax Maximum INVERTER Output Power 4 Value Power Factor Input Range 0 8 1 0 5 Xn Power Input Range 0 0 1 0 Pmax Pmax Maximum ...

Page 62: ...ction and click SELECT button 55 I Entering Initial Installation Information 7 3 4 SIM System Install Manager Battery Installing 7 3 4 1 Main Page 7 3 4 2 Battery Install Initialize 1 2 Save the selected Country Region and proceed to the next step ...

Page 63: ...ies you want to install Step 4 Then click the START button Step 5 If it completes normally the same screen appears If there is a problem return to Step 1 Then click the FINISH button to complete Initialize Entering Initial Installation Information I 56 3 4 5 ...

Page 64: ... Select Auto function and click SELECT button Step 3 Select the number of batteries you want to install Step 4 Click the ENTER button 7 3 4 3 Battery installation process 4 3 1 2 57 I Entering Initial Installation Information ...

Page 65: ...ication Cable of the first Battery you want to install Step 6 Then click the Configure ID button Step 7 Wait until the battery connected the communication Cable is installed Entering Initial Installation Information I 58 7 5 6 ...

Page 66: ... batteries SAVE BMS ID button will Appear as below Then click the SAVE BMS ID button to complete The installation Step 9 If there are still batteries left to install the following Screen appears Repeat the previous step 59 I Entering Initial Installation Information 8 ...

Page 67: ...Battery Pack Communication Cables are Connected Entering Initial Installation Information I 60 1 2 3 Step 5 Click Next Button Step 6 Check Initialization Success Message If there is Failure Message Click Stop Button and Check Communication Line Go to Sequence No 2 Initial ID 5 Step 7 Click Finish Button when Initialization is successful 7 6 ...

Page 68: ...n 10 Step 12 Click Next Button Step 13 Check Initialization Success Message If there is Failure Message Click Stop Button and Check Communication Line Go to Sequence No 2 Initial ID 12 Step 14 Click Next Button Step 15 Connect the communication cable of the 2nd battery The communication cable of the 1st battery is not connected Step 16 If there is Failure Message Click Stop Button and Check Commun...

Page 69: ...S 485 Meter model selection Energy Meter recommends using EM24 Refer to the Quick Guide for Energy Meter self configuration and installation 7 3 6 7 Date Time setting Enter the current date and time 7 3 6 8 Save and Restart Save onto the system after all the procedures above are completed 7 3 6 9 Grid Feed in Limit Regulation Setting For some countries that have a regulation for the Grid feed in l...

Page 70: ...s browser version is lower 7 4 Web Page Connection 7 4 1 Web Page Connection Open an Internet browser of your laptop or smart phone then enter the designated address Then the system information input page pops up Input URL https myess hansoltechnics com Concurrent support of PC and Mobile 1 By typing https myess hansoltechnics com access the corresponding website Then click the Go to Installer ico...

Page 71: ...The installation wizard runs automatically Explain the terms for personal privacy protection to your customer and obtain the consent to the terms with a signature 6 After obtaining a membership a completion message appears Click the Log In button 7 After login the main installer page appears After selecting the menu button at the upper left corner select Product Installation Figure 7 5 Installer i...

Page 72: ... to move the focus on the map and select the installation site If the location is incorrect the smart operation algorithm may not operate normally 9 Enter the product information and customer information in Step 1 The product serial number and user telephone number are required The product serial number is on the upper area of the cover Please also enter your country and BATT 10 Enter the informat...

Page 73: ...whether or not to use the basic mode energy meter type and its model Q CELLS supports stable country default settings Countries that do not have their current default settings will be supported in the future 12 Enter the energy rate Information of the house in Step 4 If a house uses a variable tariff the charge and discharge operations may differ depending on the input price Enter the time based e...

Page 74: ...same as the actual electricity rate Q CELLS will not assume responsibility for incorrect estimated rates 67 I Entering Initial Installation Information 13 End the installation If you click the Done button the product monitoring details page appears Check whether the login is finished within 2 to 3 minutes Some products immediately run Automatic Update ...

Page 75: ...on is normal The time setting is automatically renewed when connected to the network The Figure 8 3 is a screen display when ESS Software PMS PCS is updated 8 Operating Test 8 1 LED Indications As shown in the Figure 8 1 the LED of Q HOME ESS HYB G2 is located at bottom of LCD The color of LED depend on current status of INVERTER and LED display information can be checked in Table 8 1 8 2 Starting...

Page 76: ...ng to Ethernet network Display status when connecting to meter Go to home display Go to previous screen Go to next screen Display current PV power Display current Load power Display current Battery power Display current Grid power Display ESS normal operation Standby Normal Fault Fault Lock Error Comm Battery SOC status Table 8 2 Screen Configuration Information Description 8 2 2 Home Screen Config...

Page 77: ...as shown in the Figure 8 5 The description of each screen refer to Chapter 8 5 8 3 Turning off the System To turn off the system turn off the DC disconnection switch and then push down the manual AC circuit breaker in the distribution board Operating Test I 70 Figure 8 5 Home Menu Structure ...

Page 78: ...o operation mode PV Auto PV Only Battery discharge mode Conversion to the operation mode PV Auto PV Only Battery discharge mode is made by the EMS decision O It enters when there is a battery fault X Don t care One of the PV and the battery is in a steady state 8 4 2 Operation Sequence PV Generation Battery Charge Battery Discharge Grid Input Grid Output Load Input The electrical power is generate...

Page 79: ...e energy supply priority is sub_load grid 8 4 4 2 Strong Solar energy generation and Battery charging are available The solar generated power is charged to the Battery based on the EMS decision Use smart meter The energy supply priority is load sub main battery grid Not use smart meter The energy supply priority is sub_load battery grid Figure 8 6 Diagram of PV Auto Weak Mode Figure 8 7 Diagram of...

Page 80: ...harge does not operate A maximum of power or less of solar energy generation power can be sent to Grid based on the EMS decision Use smart meter The energy supply priority is load sub main grid Not use smart meter The energy supply priority is sub_load grid Figure 8 8 Diagram of PV Auto Strong Both Mode Figure 8 9 Diagram of PV Only Mode Grid Output Power Load Output Power Main Load Output Power S...

Page 81: ...B G2 is disconnected from the grid Q HOME ESS HYB G2 enters into the Stand Alone Back up Mode Use smart meter The energy supply priority is sub_load battery Not use smart meter The energy supply priority is sub_load battery Figure 8 10 Diagram of Battery Discharge Mode Figure 8 11 Diagram of Stand Alone Back up Mode Grid Output Power Load Output Power Main Load Output Power Sub PV Input Power Ener...

Page 82: ...meter The energy supply priority is load battery Not use smart meter The energy supply priority is load battery 8 4 9 Event Check Mode This mode stops solar energy generation and put it in standby mode as an event occurs Figure 8 12 Grid Charge Mode Grid Output Power Load Output Power Main Load Output Power Sub PV Input Power Energy Meter for Utility Battery Power One Way Bi directional way Inacti...

Page 83: ...current PV2 voltage Display current PV2 current Display current PV2 power Display today s PV power Display the mount of PV power Display PV power graph Daily Weekly Monthly Yearly If you want to see the next graph touch graph screen Description Operating Test I 76 Figure 8 13 PV Information Display Table 8 5 PV Information Display Description 8 5 Information Display 8 5 1 PV Information display ...

Page 84: ...ctor Display today s power received from the Grid Display today s electricity sent to the Grid Display the amount of electricity received from the Grid Display the amount of electricity sent to the Grid Display Grid power graph Daily Weekly Monthly Yearly If you want to see the next graph touch graph screen Description Figure 8 14 Grid Information Display Table 8 6 Grid Information Display Descrip...

Page 85: ...ad frequency Display Load active power Display today s Load power Display the amount of power used in today s Load Display Load power graph Daily Weekly Monthly Yearly If you want to see the next graph touch graph screen Description Figure 8 15 Load Information Display Table 8 7 Load Information Display Description 8 5 3 Load Information display ...

Page 86: ...State of health Display today s Battery charge power Display Battery power factor Display the amount of Battery charge power Display the amount of Battery discharge power Display Battery power graph Daily Weekly Monthly Yearly If you want to see the next graph touch graph screen Description Figure 8 16 Battery Information Display Table 8 8 Battery Information Display Description 8 5 4 Battery Info...

Page 87: ...of this product Country using this product IP Address Software version of this product Software version of PMS Software version of PCS master Software version of PCS slave Software version of HMI Software version of BMS up to 5 types Description Figure 8 17 System Information Display Table 8 9 System Information Display Description 8 5 5 System Information display ...

Page 88: ...ult occurred The time the fault occurred Type of fault See Chapter 9 1 If there are more than 10 errors the first error is cleared Description Figure 8 18 Error Information Display Table 8 10 Error Information Display Description 8 5 6 Error Information display ...

Page 89: ...Master Protection BDC I TZM P D01P WEB Display HMI Display Description Measures The product stops the generating process because a significant protection event has occurred Wait until the event message disappears After the event message is removed it automatically returns to normal If it is not removed until the time limit is reached it is converted to a significant event BDC Current Trip Zone Sla...

Page 90: ...removed until the time limit is reached it is converted to a significant event BDC2 Charge RMS Over Current Protection BDC2 COC P D13P The product stops the generating process because a significant protection event has occurred Wait until the event message disappears After the event message is removed it automatically returns to normal If it is not removed until the time limit is reached it is con...

Page 91: ...t message is removed it automatically returns to normal If it is not removed until the time limit is reached it is converted to a significant event BDC Over Voltage Peak Protection BDC OVP P D23P The product stops the generating process because a significant protection event has occurred Wait until the event message disappears After the event message is removed it automatically returns to normal I...

Page 92: ...s to normal If it is not removed until the time limit is reached it is converted to a significant event INV Over Watt Protection INV OW P G03P The product stops the generating process because a significant protection event has occurred Wait until the event message disappears After the event message is removed it automatically returns to normal If it is not removed until the time limit is reached i...

Page 93: ...ating process because a significant protection event has occurred Wait until the event message disappears After the event message is removed it automatically returns to normal If it is not removed until the time limit is reached it is converted to a significant event Grid RMS Over Voltage Protection GRID OV P G13P The product stops the generating process because a significant protection event has ...

Page 94: ...nt Monitoring Unit Sudden Protection RCMU SD P G23P The product stops the generating process because a significant protection event has occurred Wait until the event message disappears After the event message is removed it automatically returns to normal If it is not removed until the time limit is reached it is converted to a significant event Grid 10 Minute Average Protection GRID OV 10Min P G24...

Page 95: ...nt event Load Over Current Peak Protection Load OCP P L02P The product stops the generating process because a significant protection event has occurred Wait until the event message disappears After the event message is removed it automatically returns to normal If it is not removed until the time limit is reached it is converted to a significant event Load RMS Over Voltage Protection Load OV P L04...

Page 96: ...ed until the time limit is reached it is converted to a significant event Load Over Watt Protection Load OW P L08P Please check PV1 and wiring If the connection is successful wait until the event message disappears When the event message is removed it automatically returns to the normal state If it is not removed until the time limit is reached it is converted to a significant event PV1 String Rev...

Page 97: ...al If it is not removed until the time limit is reached it is converted to a significant event PV1 Over Current Peak Protection PV1 OCP P S07P Please check PV2 and wiring If the connection is successful wait until the event message disappears When the event message is removed it automatically returns to the normal state If it is not removed until the time limit is reached it is converted to a sign...

Page 98: ... until the event message disappears After the event message is removed it automatically returns to normal If it is not removed until the time limit is reached it is converted to a significant event PV2 RMS Over Watt Protection PV2 OW P S18P When the switch temperature is high Wait until the event message disappears After the event message is removed it automatically returns to normal If it is not ...

Page 99: ...ly returns to normal If it is not removed until the time limit is reached it is converted to a significant event DCLINK RMS Under Voltage Protection DCLINK UV P S32P The product stops the generating process because a significant protection event has occurred Wait until the event message disappears After the event message is removed it automatically returns to normal If it is not removed until the ...

Page 100: ...oduct stops the generating process because a significant protection event has occurred Wait until the event message disappears After the event message is removed it automatically returns to normal If it is not removed until the time limit is reached it is converted to a significant event BAT1 Charge Over Current Protection BAT1 CHG OC P B01P WEB Display HMI Display Description Measures The product...

Page 101: ... it is converted to a significant event BAT2 Charge Over Current Protection BAT2 CHG OC P B11P The product stops the generating process because a significant protection event has occurred Wait until the event message disappears After the event message is removed it automatically returns to normal If it is not removed until the time limit is reached it is converted to a significant event BAT2 Disch...

Page 102: ...ommunication Protection BAT2 COM P B17P Power reset of the system is required If the symptom still occurs after reset repair of BMS or PCS Control Board is necessary BAT2 Additional Protection BAT2 ADD P B18P The product stops the generating process because a significant protection event has occurred Wait until the event message disappears After the event message is removed it automatically return...

Page 103: ... normal when the minimum cell or rack voltage goes above the limit value BAT3 Cell or Rack Under Voltage Protection BAT3 CEL UV P B25P When the maximum cell temperature is above protection level thus terminating the system Automatically returns to normal when the maximum cell temperature goes below the limit value BAT3 Cell Over Temp Protection BAT3 CEL OT P B26P Power reset of the system is requi...

Page 104: ...ower reset of the system is required If the symptom still occurs after reset repair of BMS or PCS Control Board is necessary BAT4 Cell Voltage Sensing Data Hold Protection BAT4 CEL V HOLD P B33P When the maximum cell or rack voltage is above protection level thus terminating the system Automatically returns to normal when the maximum cell or rack voltage goes below the limit value BAT4 Cell or Rac...

Page 105: ... it is converted to a significant event BAT5 Charge Over Current Protection BAT5 CHG OC P B41P The product stops the generating process because a significant protection event has occurred Wait until the event message disappears After the event message is removed it automatically returns to normal If it is not removed until the time limit is reached it is converted to a significant event BAT5 Disch...

Page 106: ...erature goes below the limit value BAT5 Cell Over Temp Protection BAT5 CEL OT P B46P When the minimum cell or rack voltage is below protection level thus terminating the system Automatically returns to normal when the minimum cell or rack voltage goes above the limit value BAT5 Cell or Rack Under Voltage Protection BAT5 CEL UV P B45P Power reset of the system is required If the symptom persists af...

Page 107: ...r occurs repeatedly it is necessary to replace the Control Board DSP Slave FRAM Communication Error Protection DSPS FRAM P P22P It is an unregistered fault Turn off and restart the system Please contact the Q CELLS Service Hotline if an error occurs continuously DSPM DSPS Communication Error Protection DSP COM P P23P Please check emergency switch DSP Emergency Trip Protection DSP EMG TRIP P P03P P...

Page 108: ...e Voltage rating 600vac vdc Current rating 30A 10 2 2 Input Output Terminal Check Check the input output terminal when the device fails to work with significant errors Check the input output terminal after turning off the AC circuit breaker and DC disconnect switch Do not perform the check when the device is working Measure the input output terminal with a multi meter PV1 input CN104 CN105 PV2 inp...

Page 109: ...source prior to connecting or disconnecting Battery terminals Determine if the Battery is inadvertently grounded If that is the case separate Battery from ground Contact with any part of a grounded Battery can result in electrical shock The likelihood of such shock can be reduced if such grounds are removed during installation and maintenance applicable to equipment and remote Battery supplies not...

Page 110: ...ed when it is damaged The PV connector used in the Q HOME ESS HYB G2 consists of a PV stick with male female parts manufactured by Weidmuller 10 4 The List of Replaceable Parts The Table 10 1 shows the list of parts replaceable for maintenance of this system For the parts other than presented here please refer to the application notes linked on the website or contact the installer or the service c...

Page 111: ...cuit Max Battery port output short circuit fault current A Battery technology DC DC converter technology Over voltage Category 1 Battery Pack 2 or more Battery Pack 4 0 kWh 3 6 kWh 9 8 A 2 0 kW 4 0 kWh x Pack 3 6 kWh x Pack 17 A 3 0 kW 181 5 A 126 9 ms 176 4Vdc 225 12Vdc 203 84Vdc 17 A 3 0 kW 677 A 10 14 ms 168 0 A 3 248 ms Li Ion Non Isolated II PV Data DC Grid Output Grid inrush current A Rated ...

Page 112: ... D mm Weight Protective class I II III Degree of protection Max permissible value for relative humidity Operating temperature Power derating occurs out of suggested operating temperature Suggested operating temperature Storage temperature INVERTER topology Noise emission Intend to use Wet condition Pollution degree Maximum altitude rating 467 6 x 721 6 x 212 5 INVERTER 467 6 x 721 6 x 212 5 Batter...

Page 113: ... output short circuit fault current A Battery technology DC DC converter technology Over voltage Category 1 Battery Pack 2 or more Battery Pack 4 0 kWh 3 6 kWh 9 8 A 2 0 kW 4 0 kWh x Pack 3 6 kWh x Pack 17 A 3 0 kW 181 5 A 126 9 ms 176 4Vdc 225 12Vdc 203 84Vdc 17 A 3 0 kW 677 A 10 14 ms 168 0 A 3 248 ms Li Ion Non Isolated II PV Data DC Grid Output Grid inrush current A Rated power at 230V 50 Hz M...

Page 114: ...ection Max permissible value for relative humidity Operating temperature Power derating occurs out of suggested operating temperature Suggested operating temperature Storage temperature INVERTER topology Noise emission Intend to use Wet condition Pollution degree Maximum altitude rating 467 6 x 721 6 x 212 5 INVERTER 467 6 x 721 6 x 212 5 Battery 31 28 kg INVERTER 52 26 kg Battery Class I IP 65 Bo...

Page 115: ...ustralia New Zealand 0 T 0 C 0 2 4 6 8 10 Current A 0 C T 10 C 10 C T 25 C 25 C T 40 C 40 C T 50 C T 50 C 3 5 7 9 8 3 5 2 1 Item Specification Maximum Charge Current Maximum Charge Current If the battery is discharged at the maximum discharge current power the battery should be cooled its ambient temperature before discharging again Cell body module temperature 9 8A 3 5A 2 1A 7A 3 5A 0A 25 C T 40 ...

Page 116: ...T 20 C 0 5 10 15 20 25 Current A 20 C T 10 C 10 C T 0 C 0 C T 40 C 40 C T 50 C T 50 C 7 7 10 5 10 5 19 6 Table 11 4 Maximum Discharge Current Limit Item Specification Maximum Discharge Current Cell body module temperature 19 6A 10 5A 10 5A 7A 7A 0A 0 C T 40 C 40 C T 50 C 10 C T 0 C T 50 C 20 C T 10 C T 20 C Remarks ...

Page 117: ...xternal electrical cable are removed from the Battery and product Open the bottom cover of this product Disconnect AC Load and Battery connections from the INVERTER Remove all communication lines from the INVERTER Remove the BMS communication cable from the Battery Close the INVERTER and the bottom cover of the Battery Place the INVERTER and Battery in the packing box upside down Work with at leas...

Page 118: ... ESS HYB G2 at a temperature ranging from 20 to 60 C 12 4 Disposal If the Battery or the product life has expired the regulations for the disposal of electronic products in that region must be followed and if it is not possible send them to Q CELLS The address is indicated in the contact information See Chapter 13 12 5 Transportation IWhen installing or moving the product be sure to bring two or m...

Page 119: ...2 Serial Number 3 PV module type and configuration 4 Option equipment Energy Meter Model Name 13 Contact Serial Number 1 1 Country of manufacture 1 Korea 2 China 12 15 Y Y 1903 Production in 2019 3rd week 2021 Production in 2020 21st week 17 18 Cumulative number 54 54th product 25 25th product 00 00 to 23 59 16 Day of the week 1 Mon 2 Tue 3 Wed 4 Thu 5 Fri 6 Sat 7 Sun 2 Manufacture 1 Hansol 2 Dong...

Page 120: ...Manufactuere Warranty Provider Hanwha Q CELLS Advanced Materials Corporation 86 Cheonggyecheon ro Jung gu Seoul korea 04541 Eng 05 19 ...

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