Promise Technology Vess A Series, Product Manual

Page: 243 / 259

Limited Warranty
PROMISE Technology, Inc. (“PROMISE”) warrants that this product, from the time of the delivery of the product
to the original end user:
a) all components for a period of three (3) years;
b) the cache backup battery, for a period of one (1) year;
c) will conform to PROMISE’s specifications;
d) will be free from defects in material and workmanship under normal use and service.
This warranty:
a) applies only to products which are new and in cartons on the date of purchase;
b) is not transferable;
c) is valid only when accompanied by a copy of the original purchase invoice.
d) Is not valid on spare parts.
This warranty shall not apply to defects resulting from:
a) improper or inadequate maintenance, or unauthorized modification(s), performed by the end user;
b) operation outside the environmental specifications for the product;
c) accident, misuse, negligence, misapplication, abuse, natural or personal disaster, or maintenance
by anyone other than a PROMISE or a PROMISE-authorized service center.
231
Technical Support Vess A6120 Product Manual