Precor Experience 700 line Series, Service Manual

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Verify the Input Power Condition (Powered units only)
Always begin by verifying the input power is connected and switched "ON". Also make sure
the input power is within the specified power limits (
"" on page 10 ). Poor quality, intermittent,
and/or out-of-spec input power will cause operational failures.
o
If the unit power does not switch "ON" or trips the circuit breaker, see . Troubleshooting
Tripped Breakers,
o
If the console does not power up, see Troubleshooting Console Power.
Verify that the console is operating correctly
Run the console Display, and Keypad diagnostic tests (see "Hardware Validation Service
Menu (51765761)" on page 23 ). Resolve any failures.
Note : Keep in mind that if a key on the keypad does not function, the lower control
module will not receive a user initiated request for action. For failed keys problems,
the cause for the failure would not be in the lower PCA or the unit base and no error
codes will be logged.
Review the Error Log or CPA Event Log for any active error codes
Always review the Error Log or CPA Event Log when troubleshooting an issue. The error logs
will contain any triggered error code events and related information. You can then refer to
Error Code Troubleshooting Guide to help resolve the issue. Also, when calling Precor cus-
tomer service for assistance, refer to the Error Log or CPA Event Log for additional inform-
ation to help the representative resolve the issue.
Refer to the Error Code Troubleshooting Guide for error code descriptions and repair inform-
ation.
IMPORTANT : Error Code description and Troubleshooting information is contained in
the Error Code Troubleshooting Guide, see Error Code Guide.pdf .
Note : Not all failures trigger an error event code. Many issues are purely mechanical
in nature and therefore cannot trigger an error event code.
Verify (reproduce) the issue.
Operate the unit in normal user mode and attempt to reproduce the reported failure Determine
if the error is a repeatable or intermittent type failure Make note of any additional observations
(noises, vibrations, etc.) that occur at the time of the failure which may then be used to help
resolve the issue.
Note : It is important to keep in mind that some issues are weight (load) related. You
may need to test the unit at minimum and maximum load limits to reproduce the fail-
ure.
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6 Troubleshooting
Basic Steps