Precor Experience 700 line Series, Service Manual

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Error Log & CPA Event Log
About
On P10, P20, and P30 consoles, service error codes are viewed on the Error Log menu. On
P62, P80, and P82 consoles, service error codes are viewed on the
CPA
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Event Log menu.
IMPORTANT : On P62, P80, and P82 consoles, use the CPA Event Log and not the
Event Log for viewing machine troubleshooting error codes. The CPA Event Log filters
out non-related error codes and only shows error codes related to machine failure
issues.
Always review the Error Log or CPA Event Log when troubleshooting an issue. The error logs
will contain any triggered error code events and related information. You can then refer to
Error Code Troubleshooting Guide to help resolve the issue. Also, when calling Precor cus-
tomer service for assistance, refer to the Error Log or CPA Event Log for additional inform-
ation to help the representative resolve the issue.
Note : Be aware that not all machine failures will cause an error code event. Use phys-
ical observation and mechanical troubleshooting skills to resolve non error code
issues.
Error event codes are sequentially stored as a table in memory in a First-In Last-Out basis, the
newest error code is stored in the number one position pushing any current error codes down
one position. When the memory is full, the oldest error code is pushed off the stack and
removed from memory.
When an error event is detected, the error code information will be stored into the error log or
CPA Event Log. However, when multiple instances of the same error code event occur within
the same Hour or Odometer reading, only the first occurrence will be logged. Either the one
hour limit is exceeded, or a change to the Odometer mileage, or a different intervening error
code is logged must occur before the same repeating error code is logged again.
Note : Multiple repeating instances of the same error code event occurring during
the same Hour or Odometer reading will only be logged as a single error code event.
Accessing the Error Log & CPA Event Log
Access the error codes using the Error Log for P10, P20, and P30 consoles and the CPA
Event Log for P62, P80, and P82 consoles as described below:
P10, P20, and P30: access Information Display (6,5) > select Error Log.
TIP : Deleting Error Codes from the Error Log: Press and hold the PAUSE/RESET
key for a minimum of 6 seconds to open the Error Log and view all logged error codes.
If there are no logged error codes, the "Stuck Key" message will show. To remove
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Control Processing Assembly
Page 157
6 Troubleshooting
Error Log & CPA Event Log