Polycom V500, Administrator'S Manual, Page: 34 / 146

Administrator’s Guide for the V500 System
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To use Avaya features, V500 systems must be configured as follows:
• Avaya option key installed
• Registered with the ACM
• H.239 enabled for content sharing
• Auto-answer modes disabled
To install the Avaya option key:
1.
Obtain a license number from Avaya, then enter that online at the
Polycom Resource Center, along with your V500 system serial number.
This returns a key code for the Avaya option.
2.
On the V500 system, go to System > Admin Settings > General Settings
> Options and enter the key code for the Avaya option.
To configure the V500 system to use Avaya network features:
Configuring the System to Use a Gateway
A gateway performs code and protocol conversion between H.323 (IP) and
H.320 (ISDN), so that users on different networks can call one another. If the
system is configured to use a gateway, you must also configure it to use a
gatekeeper.
Go to this screen: Configure these settings:
Gatekeeper
System > Admin Settings > Network >
IP > H.323 Settings > Next
Set Use Gatekeeper to Specify with
PIN .
Enter the H.323 Extension (E.164)
provided by the ACM administrator.
Enter the ACM IP address for
Gatekeeper IP Address .
Enter the Authentication PIN provided
by the ACM administrator.
Call Preference
System > Admin Settings > Network >
IP > Call Preference
Set Enable H.239 .
Call Settings
System > Admin Settings > General
Settings > System Settings > Call
Settings
Set Auto-Answer Point to Point to No .