Polycom V500, Administrator'S Manual, Page: 116 / 146

Administrator’s Guide for the V500 System
7 - 16
Not enough volume during
a call. The people at the far site
are too far from the
microphone. Ask the people at the far site to move closer to the
microphone.
The volume is set too low
on the system. Turn up the volume using the remote control.
The volume is set too low
on the monitor. Turn up the volume on your monitor.
Sound effects such as the
incoming call ring are too
loud or too soft. The sound effects volume
is not set at desired level. Adjust the sound effects volume on the Audio
Settings screen. If you do not want to hear sound
effects, set the volume to 0.
You hear the incoming call
ring when you have set
sound effects volume to 0. The internal ringer is
enabled. On the Audio Settings screen, clear the Enable
Internal Ringer option.
Audio sounds raspy in
ISDN calls. ISDN voice algorithm is
incorrect. Go to System > Admin Settings > Network > ISDN.
Change the ISDN Voice Algorithm selection ( aLaw
or uLaw ).
You can hear yourself on
your system’s monitor or
external audio system. The far site microphone is
too close to the system’s
audio speaker. (Far-site
systems with separate
microphones only) At the far site, make sure the microphone is placed
away from the system’s audio speaker.
The far site audio volume
may be too loud. Turn down the audio volume at the far site.
Symptom Problem Corrective action