Diagnostics and General Troubleshooting
7 - 3
Status Tools
Diagnostic Tool
In the system’s user interface
In the V500 web interface
System Status
screen
Displays system status information,
including auto-answer point to point,
remote control battery, time server,
global directory, IP network,
gatekeeper, and ISDN BRI line.
On the Diagnostics screen, select
System Status
.
Select
Diagnostics > System
Status
.
Call Summary
screen
Displays calling information, such
as time spent in calls, total number
of IP and ISDN calls, and
percentage of time spent in IP and
ISDN calls.
1.
On the Diagnostics screen,
select
System Status
.
2.
Select
to go to the Call
Summary screen.
Select
Diagnostics > System
Status > Call Summary
.
For more information about this screen, see
Call Summary
on page
6-1
.
Call Status
screen
Displays call type, data speed, and
number dialed for the current call.
In ISDN calls, this screen also
displays connection status for each
channel. Selecting a channel call
progress indicator displays its ISDN
number.
On the
Diagnostics
screen, select
Call Statistics
.
For more information about this
screen, see
Call Status
on page
6-3
.
Not available.
For more information about this screen, see
Call Status
on page
6-3
.
Call Statistics
screen
Displays call speed, audio and
video protocols, annexes, and error
count for the call in progress.
1.
On the
Diagnostics
screen,
select
Call Statistics
.
2.
Select
to go to the Call
Statistics screen.
Select
Diagnostics > Call
Statistics
.
For more information about this screen, see
Call Statistics
on page
6-2
.
Content Statistics
screen
Displays content format, data rate,
frame rate, and packet loss for the
call in progress. Also provides
information about the far site
systems.
1.
On the
Diagnostics
screen,
select
Call Statistics
.
2.
Select
three times to go to
the
Content Statistics
screen.
Not available.
Call Detail Report
screen
Displays the current Call Detail
Report (CDR) and provides access
to the archived CDR.
Not available.
Select
Utilities > Call Detail
Report
.
For more information about this screen, see
Call Detail Report (CDR)
on
page
6-4
.
Summary of Contents for V500
Page 4: ...Administrator s Guide for the V500 System iv ...
Page 82: ...Administrator s Guide for the V500 System 4 32 ...
Page 100: ...Administrator s Guide for the V500 System 6 8 ...
Page 128: ...Administrator s Guide for the V500 System Appendix 10 ...
Page 136: ...Administrator s Guide for the V500 System Regulatory Notices 8 ...