Chapter 5: System Maintenance
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Deko1000 & Deko550 Technical Reference And Service Guide
5. Remove the new Hard Drive from its antistatic bag.
Make sure you are grounded via the antistatic wrist strap. Handle the new Hard Drive as
much as possible by its front bay panel.
6. Push the new Hard Drive all the way into the drive bay.
Align the Hard Drive so that it will properly slide into the drive bay, and then push the Hard
Drive so that it completely slides into the drive bay. This will connect the Hard Drive to its
connectors at the back of the bay. Refer to Figure 5-12. The Hard Drive’s front bay panel
should be flush with the front panel of the Deko1000 or Deko550 Workstation.
7. Tighten the captive thumbscrews of the new drive.
Use a screwdriver if necessary to completely tighten the two thumbscrews.
8. Turn on the monitor and power up the computer
You should see video displayed on the VGA monitor.
Important:
If an “Operating system not found” message is displayed on the monitor, the captive
thumbscrews for the new drive may not be tighten enough. Use a screwdriver to tighten the screws
as much as possible, and then power down and power up the workstation.
Important:
If video is not displayed on the VGA monitor, check all of the connections. If is still not
displayed, contact Pinnacle Customer Support. Refer to Appendix A for contact information.
9. Place backup files from damaged hard drive onto the new hard drive.
Refer to “System Recovery Procedures” in this Chapter for information on placing the files
backed up from the damaged Hard Drive onto the new Hard Drive just installed.
Important:
If there is no backup of the damaged Hard Drive, contact Pinnacle Customer Support.
Refer to Appendix A for contact information.
10. Return the damaged Hard Drive to Pinnacle Systems.
Place the damaged Hard Drive into the antistatic bag that the replacement drive was pulled
from, and send the damaged drive to Pinnacle Systems per the instructions given by
Pinnacle Support.
