Philadelphia Scientific
®
iBOS
®
Pro 6 Series Installation Manual
Page 63 of 84
8.2 Control Box
Control Box is not
uploading to
website
Check
Ethernet
Connection
Check
Cellular
Modem
Verify CAT5 Cable
is plugged into
“Ethernet” jack on
Control Panel
Verify Green LEDs
are lit on modem
Power/Status
Signal
Strenght 1 or
none
Ethernet
LNK/SPD
CD= Carrier
Detect
CONTACT
PHILADELPHIA
SCIENTIFIC for
further assistance
Check Plug
View iDisplay
settings/Ethernet
Check Cable
Connection
Clock has
STOPPED and
system is frozen. Display
signs may show “System
Fault”
Disconnect Control Box from AC Power to
reset. Reconnect after 1 minute. (Reboot will
take about 5 minutes).
Determine upload
method Ethernet or
Cellular Modem
Check Battery Back-
up (UPS)
Battery inside the UPS may only last 2 years
from installation date.
If battery expires, UPS will only be a surge
protector and not offer backup power
protection.
Power can be shut off completely at the
UPS, (On/Off button on front, top, right
corner of the UPS)
System powers up,
fully operational
System does not
power up, verify AC
power at outlet
Check AC power,
verify 110VAC
(+/- 5v)
Improper power
supply can affect
Control Box
operation
Further assistance may be
necessary to verify proper
power supplied to the
Control Panel internally,
CONTACT PHILADELPHIA
SCIENTIFIC for further
assistance
Verify CAT5 Cable
is plugged into
“Ethernet” jack on
Source Panel and
is live (use laptop).
Use iDisplay
to Test Upload
Ethernet is
working?
Yes
CONTACT Site IT department
for further assistance
No
All Displays read
“System Fault”
Check Ethernet
Cable to control
box
Tighten
Antenna
Move Modem
To better
location to
increase
signal.
Use Verizon
cell Phone to
find good
signal in
building
Use CAT5e
cable to move
modem to
better
location.
Order Internal
or Outside
Signal
Enhancer
Confirm Settings/
Ethernet are
correct
Yes