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Pre-setup Questionnaire | 15

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Pre-setup Questionnaire

Your contact information

Describe your network’s node and subnet setup

Enter the following information to help determine the scale of your network.

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Summary of Contents for DPND-523-EN12

Page 1: ...Peregrine Systems Inc Product Documentation Part No DPND 523 EN12 Network Discovery 5 2 3 Setup Guide...

Page 2: ...re claimed as Trademarks or Registered Trademarks by their respective companies Peregrine Systems AssetCenter AssetCenter Web BI Portal Dashboard Desktop Inventory Get It Network Discovery Peregrine M...

Page 3: ...ter 2 Pre setup Questionnaire 15 Your contact information 15 Describe your network s node and subnet setup 15 Enter the Peregrine appliance network information 16 Peregrine Systems Customer Support ac...

Page 4: ...ing 26 Plan the device and port to which the Peregrine appliance will be attached 26 Choose how to receive Peregrine Systems Customer Support 27 Through Internet access 27 Virtual Private Network over...

Page 5: ...liance 46 Connect the Peregrine appliance to AC power 47 Set the BIOS boot sequence 47 IBM Hardware 47 Dell Hardware 49 HP Hardware 53 Install Network Discovery software from the CD 54 Give the Peregr...

Page 6: ...to Network Discovery 70 Troubleshooting when logging in for the first time 71 The Home page 73 The Toolbar 75 The banner or title bar 75 The status window 75 Assign a system name contact and location...

Page 7: ...license 93 Install the new license 94 Chapter 8 Set up Network Discovery 95 How it works 96 Run router discovery 96 Set up the IPv4 range s to discover 97 Import your IPv4 ranges from a CSV file 98 V...

Page 8: ...07 A tree of IPv4 ranges 108 Property Groups 110 Network Property Groups 110 The properties 111 How to use Network Property Groups 113 Making changes to Network Property Groups 114 Modify a Network Pr...

Page 9: ...11 Backup and Restore 129 About external backups 129 Choosing tape or an FTP site for your external backup 130 Configuring an external backup 131 Testing your external backup and restore 134 To run a...

Page 10: ...omponents 150 Appendix B Security Checklist 153 Appendix C Extra Hardware 157 Uninterruptible Power Supply UPS units 157 Acceptable UPS units 157 Recommended UPS units for Africa Asia Europe Australia...

Page 11: ...rst four chapters of the Network Discovery Setup Guide The information is exactly the same If you have seen the information before and have already done the preparation you can go to Chapter 5 Install...

Page 12: ...ed you properly prepare your network and use the specified equipment for the Peregrine appliance and the management workstation To operate correctly Network Discovery needs a constant supply of accura...

Page 13: ...nnaire is designed to make the setup and use of Network Discovery as smooth as possible Please answer all questions Peregrine Systems recognizes that some information may be considered secure or priva...

Page 14: ...14 Welcome to Network Discovery Network Discovery...

Page 15: ...APTER 2Pre setup Questionnaire Your contact information Describe your network s node and subnet setup Enter the following information to help determine the scale of your network Your Name Organization...

Page 16: ...es DHCP ensure that the IP address for the Peregrine appliance is static How many nodes do you believe are active on your network __________ Are there any remote sites to be managed Yes ________ No___...

Page 17: ...there are no devices Note While you are making a list of devices in your networks indicate bridges routers switches and concentrators so that you can identify them easily Please add the IPv4 ranges yo...

Page 18: ...ecify them List the community strings of your network s devices For an explanation of community strings see About community strings on page 25 This is a list of non directed community strings Directed...

Page 19: ...mation to show how the devices on your network receive IP addresses Rights granted Community string Associated device IPv4 range Read Write Are TCP IP addresses static or dynamic Static_________ Dynam...

Page 20: ...anagement enabled on the DHCP server Yes ________ No________ Enable SNMP management on the DHCP server so that Network Discovery can poll the DHCP server ARP cache for the current IP and MAC address p...

Page 21: ...ompatibility Matrix on page 33 Server Type Checkmark IBM xSeries 335 Small 2GB 1 CPU ________ Large 4GB 2 CPUs ________ IBM xSeries 330 Small 1GB 1 CPU ________ Medium 2GB 2 CPUs ________ IBM xSeries...

Page 22: ...eregrine Systems Inc by e mail mail or by fax To find the mailing address or fax number of the Peregrine office in your region contact your OEM VAR or check http support peregrine com Current details...

Page 23: ...pare your network There are other optional tasks described throughout the chapter Enable SNMP management in network devices Set DHCP lease time Configure directed community strings Plan where to conne...

Page 24: ...he Exceptions reports can advise you of problems Much of the information that Network Discovery collects comes from the SNMP MIB of devices in your network so it is crucial that you enable SNMP manage...

Page 25: ...ery will appear to work but you ll eventually notice that it is working poorly Once Network Discovery is up and running the Exceptions reports can advise you of problems Note Community strings are cas...

Page 26: ...ntrators Turn bridge aging on and set the bridge aging interval to 2 6 hours Smaller networks can use shorter intervals larger networks will need longer intervals Network Discovery s Exceptions report...

Page 27: ...ated analog telephone line through a Remote Access Server RAS Through Internet access For you to have Customer Support by means of the Internet you must enable certain ports in the corporate firewall...

Page 28: ...available for use by the Peregrine appliance 24 hours a day 365 days a year Peregrine Systems cannot provide you with modem support unless it has access to your Peregrine appliance Instructions for pu...

Page 29: ...appliance Secure Shell SSH 22 tcp Peregrine Systems Customer Support Peregrine appliance Telnet 23 tcp 1 Peregrine appliance device 1 management workstation device SMTP 25 tcp Peregrine appliance SMTP...

Page 30: ...nce HTTP Proxy 8105 tcp 1 management workstation Peregrine appliance 1 2 Peregrine appliance aggregated Peregrine appliance MySQL ODBC 8108 tcp 1 management workstation Peregrine appliance Applet serv...

Page 31: ...onfigure them to pass along listener broadcast traffic on port 1738 as well as on the ports you have configured on your Peregrine appliance Note Port 1738 is the default but you can add other listener...

Page 32: ...erences Listener communication 3 Exit the configuration interface Check Committed Information Rate values If your network uses Frame Relay check your Committed Information Rate CIR values for your con...

Page 33: ...install RAID in your Peregrine appliance If you do your appliance will not function properly Note Failure to meet the hardware requirements described in the following tables will result in Network Dis...

Page 34: ...ppliance may only be able to support 30 000 devices Peregrine estimates that an average scan file would be 270 KB Aggregator Appliance Devices 20 000 50 000 100 000 Ports 120 000 300 000 600 000 Attri...

Page 35: ...te The appliance you select will depend on the size of your network Basic Requirements The Network Discovery software should work if the hardware meets the minimum requirements 1 CPU 2 4 GHz or better...

Page 36: ...Disk 2 x 36 or 73GB SCSI Modem One of the following IBM 56K PCI modem model number 33L4618 Actiontec model number PCI56012 01 PM560LKi Multitech MultiModem ZPX model numbers MT5634ZPX PCI NV or MT5634...

Page 37: ...Ghz RAM 1 GB Hard Disk 2 x 36GB or 73GB SCSI Modem For a Dell 1650 with the 5V PCI slot option choose one of the following IBM 56K PCI modem model number 33L4618 Multitech MultiModem ZPX model numbers...

Page 38: ...MT5634ZPX PCI NV or MT5634ZPX PCI U NV For a Dell 1750 with the 3V PCI slot option choose the Multitech MultiModem ZPX model number MT5634ZPX PCI U NV Dell 1750 Server CPU 1 x 3 0Ghz XEON RAM 2 GB or...

Page 39: ...em For a Dell 1750 with the 5V PCI slot option choose one of the following IBM 56K PCI modem model number 33L4618 Multitech MultiModem ZPX model numbers MT5634ZPX PCI NV or MT5634ZPX PCI U NV For a De...

Page 40: ...m model number 33L4618 Multitech MultiModem ZPX model numbers MT5634ZPX PCI NV or MT5634ZPX PCI U NV For a Dell 1850 with the 3V PCI slot option choose the Multitech MultiModem ZPX model number MT5634...

Page 41: ...2 x 2 00 Ghz XEON RAM 4GB Hard Disk 2 x 73GB SCSI Modem For a Dell 2650 with the 5V PCI slot option choose one of the following IBM 56K PCI modem model number 33L4618 Multitech MultiModem ZPX model nu...

Page 42: ...workstation as a management console Dell 1650 1750 1850 2650 IBM IBM 335 8676 11x 8676 21x 8676 61x 8676 81x 8676 J1X IBM 330 8674 41x IBM 336 8837 41U IBM 345 8670 L1X HP HP DL360 337054 001 HP DL38...

Page 43: ...or better Operating system Windows 2000 or better Microsoft Office MicrosoftOffice2003 forprocessing csv export files a Requires a Virtual Machine VM upgrade b Must be downloaded from java sun com do...

Page 44: ...44 Compatibility Matrix Network Discovery b You can set Network Discovery to work with scanners from Desktop Inventory 7 3 1 or 8 0 See Administration System preferences Scanner Version...

Page 45: ...nt tasks that must be completed to install the appliance There are other optional tasks described throughout the chapter Connect the appliance to the network Set up management workstation Connect the...

Page 46: ...ce You need a keyboard and monitor to communicate directly with the server so that you can use the configuration interface to get Network Discovery installed and up and running The configuration inter...

Page 47: ...server installation documentation to connect the AC power and turn the server on Set the BIOS boot sequence IBM Hardware Important For the IBM xSeries 336 and 345 no changes are required for the BIOS...

Page 48: ...et PXE DHCP Disabled Disketteless Operation Enabled Displayless Operation Enabled Keyboardless Operation Enabled USB Legacy Enabled Boot on Post BIOS Error Enabled 8 Press Esc You see the Configuratio...

Page 49: ...ust configure the BIOS of the Peregrine appliance to use the correct boot sequence Note The Dell 1750 and 1650 require some changes The Dell 1850 and 2650 will work properly with the default settings...

Page 50: ...Use the arrow keys to make changes 1 CD ROM Device 2 Hard Drive C 3 Embedded Primary MBA v6 2 6 Slot 0200 4 Diskette Drive A 10 Press Esc You see the Main menu again 11 Use the arrow keys to select H...

Page 51: ...e Use the arrow keys to make changes Console Redirection Off Note All other BIOS settings do not affect Network Discovery and can be set as you prefer including asset tags keyboard and security prefer...

Page 52: ...options that are not listed here Use the arrow keys to make changes 1 AIC 7899 A 00 2 System BIOS boot devices 9 Press Esc You see the Main menu again 10 Use the arrow keys to select Integrated Device...

Page 53: ...to see its two drives as one large logical drive For Network Discovery to function properly you need to reconfigure the options so your server will appear to have two logical drives To configure the...

Page 54: ...u 14 Use the arrow keys to go to View Logical Drives and confirm that both drives have been configured properly 15 Press Esc to return to the main menu To configure the correct OS 1 From the main menu...

Page 55: ...reformats the hard disks to factory specifications boot reboots the system 2 Type reformat and press Enter After the format has completed you see the options again reformat boot 3 Type boot and press...

Page 56: ...the network To log in to Network Discovery through the configuration interface On the terminal or monitor connected directly to the Peregrine appliance the screen shows Press Enter to access the Confi...

Page 57: ...nu 1 Return to previous menu 2 Refresh 3 IP ADDRESS 4 NETMASK 5 GATEWAY 6 Type 3 and press Enter 7 Type the IP address of the Peregrine appliance 8 Press Enter 9 Type 4 and press Enter 10 Type the net...

Page 58: ...NETMASK 5 GATEWAY 1 Press 1 and press Enter The screen shows the Appliance Settings menu 1 Return to main menu 2 IP Networking 3 Appliance system variables 4 Appliance community strings 5 Host name 6...

Page 59: ...y important to shut down the Peregrine appliance properly If the correct procedure is not followed you risk corrupting thedataonthePeregrineappliance Makesurethateverypersonwho may come into contact w...

Page 60: ...ener security keys from floppy 9 Check CD 10 Restore from internal backup 11 Create temporary account to reset administrator password 2 Type 2 The screen shows 1 Return to main menu 2 Shut down the ap...

Page 61: ...what speed the Ethernet port is and whether it is full or half duplex Network Discovery works best if the port is SNMP managed Note Network Discovery s network interface card is configured to auto ne...

Page 62: ...appliance connect the top of the network device to the Peregrine appliance s Ethernet port 1 the top left port IBM xSeries 336 Peregrine appliance On the IBM xSeries 336 Peregrine appliance connect th...

Page 63: ...nect the top of the network device to the Peregrine appliance s Ethernet port 1 the left port Dell 1650 1850 2650 Peregrine appliance On the Dell 1650 1850 or 2650 Server connect the top of the networ...

Page 64: ...up having a management workstation close to the Peregrine appliance makes it easier for you to check for loose connections and avoids problems due to network partitions or outages Having the manageme...

Page 65: ...57 Installing data backup equipment and pager hardware are the responsibility of the customer If you have any problems contact Peregrine Systems Customer Support Note You can add a tape drive later af...

Page 66: ...ee Disabling modem warnings on page 90 Optional Using terminal emulation software You can use an RS 232 serial cable to connect a terminal or a workstation running terminal emulation software instead...

Page 67: ...Optional Using terminal emulation software 67 Setup Guide Item Requirement Speed 9600 Bits 8 Parity None Stop Bits 1 Terminal type vt100...

Page 68: ...68 Install and Start Network Discovery Network Discovery...

Page 69: ...nt tasks that must be completed to set up your appliance There are other optional tasks described throughout the chapter Log in to Network Discovery Assign system name contact location Change communit...

Page 70: ...ounts For your first session with Network Discovery you should use the account named admin To log in to Network Discovery 1 Launch your web browser 2 In the URL area of your browser enter the IP addre...

Page 71: ...logging in for the first time Why can t I connect to Network Discovery Check that you connected the Ethernet cable to the correct Ethernet port see Connect the appliance to the network on page 60 Doub...

Page 72: ...o log in Please wait If the problem persists call Peregrine Systems Customer Support It s still not working what should I do If the Peregrine appliance fails to respond contact your Peregrine Systems...

Page 73: ...to the subnetwith the Peregrine appliance for the ports 80 8100 8101 to 8105 and 8108 Your web browser may be configured to use a proxy server To resolve the problem If you have a manual proxy connect...

Page 74: ...started The second and third row of hyperlinks represents the first and second groups of buttons from the Toolbar Health Panel Network Map Alarms Viewer Events Browser Service Analyzer MIB Browser Fin...

Page 75: ...displays the system name Because you have not yet assigned a name the banner displays Unnamed The status window The status window displays three types of messages The version user message appears and...

Page 76: ...is the physical location of the Peregrine appliance These are standard SNMP entries assign them according to your corporate policy To assign a system name contact and location 1 Click Administration A...

Page 77: ...mmunity string for security reasons The read write community string allows read and write access to the Peregrine appliance MIB Tip If you wish you can leave the write community string blank Note Comm...

Page 78: ...o Coordinated Universal Time Network Discovery will also calculate daylight savings time automatically as appropriate The default time zone is Canada Eastern Warning ThetimezonemustbesetwhenthePeregri...

Page 79: ...ample com and numeric IP addresses for example 192 168 133 1 Network Discovery needs to know where your domain name servers are so that it can take advantage of this translation service Unless you set...

Page 80: ...ossible to enter domain names in Find in a shorter form For example if you enter a domain name as loman Network Discovery will first try to complete the name as loman example com then loman eastern ex...

Page 81: ...y will try to read its own host name from the domain name server If Network Discovery finds a host name matching its IP address you will be asked to confirm that the match is correct In manual mode Ne...

Page 82: ...as a shared directory into which you can deposit license files when you receive them from Peregrine Customer Support updated software components scan files The current workgroup name is shown below Th...

Page 83: ...dministrator forthe mail server This account is normally called postmaster Consult your mail server s documentation for details If you do not enter an Administrator e mail address e mails generated by...

Page 84: ...that is part of your own network or part of another network Important Peregrine Systems recommends that you use a local SMTP server If your mail server is off site you may not be able to rely on it t...

Page 85: ...ou set the time and date correctly If you change the time and date later you may lose significant amounts of data and you may in fact have to delete all of your collected data and reconfigure your app...

Page 86: ...inutes in the appropriate fields 4 Click Change Time Synchronize the time This procedure synchronizes the time used by Network Discovery with the time on another machine that uses the Network Time Pro...

Page 87: ...ronize the time continually Entering an NTP server is optional An NTP Network Time Protocol server is a server that keeps track of and reports the exact time Network Discovery can synchronize its syst...

Page 88: ...n again when you change the password for the account you are using Passwords can be 4 20 characters long by default The minimum password length can be specified in Administration Account administratio...

Page 89: ...t using an uninterruptible power source UPS with your Peregrine appliance This procedure controls whether Network Discovery generates a warning when a UPS is not detected We strongly recommend the use...

Page 90: ...Display warnings 2 For Modem warnings enabled click Yes or click No 3 Click Change Disabling backup warnings We strongly recommend that you configure a backup of your Network Discovery data For that...

Page 91: ...ngs Installed Licenses You request a license upgrade from Peregrine Systems directly through Network Discovery Then you receive the license file through e mail and install it When you receive the Pere...

Page 92: ...s you can get a disaster recovery license at no cost This license will allow you to backup your data to a new appliance Then you will be able to use the new appliance for up to 30 days while your old...

Page 93: ...e on a Peregrine appliance configured to send e mail 1 Administration Appliance management Generate licensing request 2 Complete the form Be sure to select one of the three license types Basic Discove...

Page 94: ...regrine appliance can support the Peregrine appliance will take the maximum it can do Note To see what licenses are currently installed on your Peregrine appliance see Status Current Settings Installe...

Page 95: ...y allows you to define quite precisely what devices in your network it will discover and how For now though keep things simple and set up Network Discovery to perform active discovery on all of the ne...

Page 96: ...ranges you set up The setup can be quite sophisticated There is more information on how to take advantage of this flexibility in the next chapter Refining Network Discovery on page 107 For now though...

Page 97: ...e routerdiscovery process At that point you can apply the results to your IPv4 range Apply the Router Discovery results to your IPv4 Range 1 Click Administration Router discovery Router discovery resu...

Page 98: ...Yes 4 Select a default Property Group Set Note If you have not specified Property Groups Sets in your CSV file you can choose one to apply to all of your IPv4 ranges If you have specified Property Gr...

Page 99: ...anges you added in the previous procedure should also appear in this list To view IPv4 ranges Click Administration Network configuration List IPv4 ranges If the IPv4 range suggested by Network Discove...

Page 100: ...at you want Network Discovery to discover add a new IPv4 range Note If you add an IPv4 range that is 65536 or more devices you will see a warning message The warning is only there to guard against pos...

Page 101: ...dded there may be an IPv4 range that your network does not use For each subnet in your network that you want Network Discovery to avoid add a new IPv4 range To add a range of IPv4 addresses 1 Click Ad...

Page 102: ...4 addresses are the same 3 For Property Set Group selectoneof the default Network Property Groups DHCP server or Unmanaged router Network Discovery gives the device the properties it should have 4 Cli...

Page 103: ...ity Property Groups 2 Click Modify a community property group 3 Select Community global from the pull down list 4 Click Select 5 Under the heading Adda CommunityString enter a string name and select t...

Page 104: ...how long it will take Also you will be told of any configuration problems detected by Network Discovery You can ignore the warnings but do so at your own risk 2 Review the changes to make sure the new...

Page 105: ...e Exceptions list for any problems The Exceptions list will tell you if and why Network Discovery is having trouble collecting data for example because a device does not have SNMP management enabled o...

Page 106: ...ery of your network the modeling queue may show devices depending on the size of your network and how quickly Network Discovery is discovering and modelling devices At most other times the queue will...

Page 107: ...r setting up Network Discovery A precise matrix of network discovery In chapter 8 Set up Network Discovery on page 95 there were instructions to set up discovery quickly and simply just to get started...

Page 108: ...n a particular building one way and single out all the routers or servers across your network another way A tree of IPv4 ranges Network Discovery actually works harder when it doesn t find devices tha...

Page 109: ...y to have Network Discovery monitor your network the way you want Note A range can consist of one device The starting and ending IPv4 addresses are the same Note If you decide that two adjacent IPv4 r...

Page 110: ...cteristics or properties that distinguish a range from other ranges especially from its parent range You can also modify the default Property Groups and create new ones There are four kinds of propert...

Page 111: ...covery Remove address The properties Each Network Property Group contains the same properties but the value of each property is different on off or inherit depending on the group If a group inherits a...

Page 112: ...e same IPv4 address that you don t want to see for instance when you are using Network Address Translation NAT Set to On when you want to allow the repeated IPv4 addresses to be included On Allow ICMP...

Page 113: ...w IP addresses Active discovery Ping poll table read Find devices and information about them to add to database Resource manage The most active of the Network Property Groups Providesdisk CPU andmemor...

Page 114: ...n Network Property Groups Modify a Network Property Group 2 Select the Network Property Group you want to modify 3 For each parameter click On or Off or Inherit 4 Click Submit Passive Discovery Networ...

Page 115: ...ete a Network Property Group that no longer meets your needs and is just cluttering up the list Note Before youcandeleteaPropertyGroup youmustremoveitfromany IPv4 ranges to which it has been applied I...

Page 116: ...72 22 1 212 to 172 22 1 251 In other words the child range with the Network Property Group Do not resource manage inherits the device modeler interval value of the parent range that has the Network Pr...

Page 117: ...t can be applied to the same set of devices or subnets 7 If necessary select a community string and click the Move Up or Move Down buttons to move it to the right place When you add community strings...

Page 118: ...that device and use the first string that receives a positive acknowledgement to read or write to the system MIB This means that Network Discovery may try several community strings before it finds on...

Page 119: ...d devices You can allow Network Discovery to communicate with a device with a directed community string but you cannot do so merely by configuring Network Discovery You must also give the device itsel...

Page 120: ...nge will not take place until you activate changes Property sets are a shortcut The use of Property Sets is optional A Property Set is a collection of Property Groups Applying a Property Set to a rang...

Page 121: ...order to have the changes take effect You can go straight to activating the change as we did in chapter 8 If you have made a lot of changes you should first review the setup and the changes To review...

Page 122: ...hanges to existing ranges are in yellow Removed ranges are in grey 3 Review the changes to make sure the new configuration is correct If you decide to implement the changes you have made applying the...

Page 123: ...name password and other important information Make sure anyone who needs to work with Network Discovery has an account and knows the limits of their account level There are four pre installed accounts...

Page 124: ...an make some changes that affect what their own account sees IT Manager can make changes that affect what other accounts see Administrator the most powerful sets up Network Discovery sets up more acco...

Page 125: ...nt owner is and the restrictions of your work environment To create an account 1 Click Administration Account administration Add an account 2 Enter an account name The account name must be 3 16 charac...

Page 126: ...p to Step 4 1 Click Administration Account administration Account password 2 Select the account from the list box 3 Click Modify Account 4 Enter an account password in both boxes 5 Click Modify Passwo...

Page 127: ...er account capabilities as appropriate 6 Click Modify Capabilities Optional More Account Administration There are other account settings you may want to set For more information on these topics see th...

Page 128: ...128 Setting up Accounts Network Discovery Note You can make changes to your own account at Administration My account administration...

Page 129: ...tape or an FTP site for your external backup on page 130 Configuring an external backup on page 131 Testing your external backup and restore on page 134 To run an internal or external backup immediat...

Page 130: ...functions must go through the intermediate backup partition You cannot backup directly from the active partition to an external site and you cannot restore from the external site to the active partit...

Page 131: ...Configuring an external backup External backups are made approximately every 24 hours some time after midnight and after the internal backup If the internal backup fails the external backup will not...

Page 132: ...d port are all valid You should test your backup Testing your external backup and restore on page 134 every time you make a change The e mail option will work if a DNS server has been configured see E...

Page 133: ...will fail valid characters any except slash and backslash length of input 1 256 characters The default file name will be the current date in an 8 digit format YYYYMMDD If you want another date format...

Page 134: ...ur FTP server you can test the link You can also test the external backup to tape if a tape drive is configured For tape backup restore Network Discovery checks whether a tape drive can be found wheth...

Page 135: ...g an external tape backup erases any data previously stored on the tape 1 Click Administration Backup and restore Test external backup and restore 2 Select tape A message appears telling you if the te...

Page 136: ...e automatic daily backup from happening To back up your data immediately 1 Click Administration Backup and restore Run internal backup now 2 Click Backup now Restoring your data Important Restoring ov...

Page 137: ...tore View restore log Restoring from an FTP site If you have configured Network Discovery to back up an FTP site you can use this procedure to restore your data Important It is your responsibility to...

Page 138: ...clicking Administration Backup and restore View restore log Restoring from another appliance This procedure is useful for migrating data from one Peregrine appliance to another If one appliance has b...

Page 139: ...ance do not connectthe newappliancetothenetwork yet Youwill do that later in this process Step 2 On your old appliance do an internal backup Click Administration Backup and restore Run internal backup...

Page 140: ...able between the two appliances Connect a cross over cable to Ethernet port 2 on the Peregrine appliance Ethernet Port 2 on the IBM xSeries 335 Ethernet Port 2 on the IBM xSeries 330 Use Ethernet port...

Page 141: ...thernet port 2 on the IBM 336 Ethernet port 2 on the Dell 1750 Ethernet port 2 on the Dell 1650 1850 2650 Use Ethernet port 2 for the crossover cable Use Ethernet port 2 for the crossover cable Use Et...

Page 142: ...2 Select appliance 3 Click Test Step 5 Remove the old appliance from the network Disconnect the network cable from the old appliance Step 6 Connect the new appliance to the network Follow the procedu...

Page 143: ...t and to whose account 3 Click Restore Network Discovery will not respond for a short period This is normal 4 When the restore is complete you can check the restore log by clicking Administration Back...

Page 144: ...144 Backup and Restore Network Discovery...

Page 145: ...y Tip Be sure to inform the people who clean and make repairs in the room where you keep your Peregrine appliance that it must be shut down properly Note To shut down the Peregrine appliance safely wh...

Page 146: ...146 Shutting down the Peregrine Appliance Network Discovery...

Page 147: ...e 148 Check that you have the latest software components on page 148 Download the new component s on page 149 Install the new component s on page 149 After you install new components on page 150 Overv...

Page 148: ...have the latest software components 1 Click Status Current settings Installed components 2 In particular see the value of the attributes jay rulebase and servicepack Note Peregrine Systems Customer Su...

Page 149: ...nus click Run 2 Type IPv4 share packages incoming where IPv4 is the address of your Peregrine appliance 3 If you are asked to supply a user name and password use the Administrator or IT Manager user n...

Page 150: ...odeler last updated You can also update the model To check when the Device Modeler last updated 1 On the Toolbar click the Network Map button 2 On the Network Map double click a device The Device Mana...

Page 151: ...device modeler s queue Note There may be a delay of as much as 1 2 hours before the device appears on the Network Map If you still have a problem after the latest software components have been install...

Page 152: ...152 Before you call Network Discovery...

Page 153: ...ormation to be publicly available Information about the firewall ports to enable is in Choose how to receive Peregrine Systems Customer Support on page 27 and Enable firewall ports on page 28 Step 2 C...

Page 154: ...more easily even if you have changed the passwords for the accounts There is information about accounts in Chapter 10 Setting up Accounts on page 123 Step 4 Go to the Event filter configuration menu a...

Page 155: ...efault password Appliance in the configuration interface This is a documented password known to Admin accounts at your site existing and prospective Network Discovery customers Anyone who knows the de...

Page 156: ...156 Security Checklist Network Discovery...

Page 157: ...ainst electrical service interruptions and fluctuations Note Use of a UPS is strongly recommended By default if Network Discovery does not detect a UPS it will issue a constant warning about the healt...

Page 158: ...bles list the small and large UPS units available for this voltage Recommended UPS units for North America Customers in North America require a 120 or 208 volt UPS The following tables list the small...

Page 159: ...V 32 bis V 8 and so on Operate by means of a well documented AT command set that is command set documentation must be available for the modem Must conform to local regulatory requirements for connecti...

Page 160: ...er as specified in Compatibility Matrix on page 33 All of the hardware components must be installed before the Network Discovery software is installed A Network Discovery installation CD The CD can be...

Page 161: ...r the packages have been installed the CD ejects and the server reboots 2 Remove the CD and store it in a safe place Network Discovery can now use the added CPU or modem If you see an error message te...

Page 162: ...162 Extra Hardware Network Discovery...

Page 163: ...6 tape 130 158 test 134 backup warnings enable disable 90 Basic Discovery license 92 BIOS boot sequence 47 bridge aging 26 C CD software installation 54 Central Processing Unit see CPU changes activat...

Page 164: ...ress blank consequences of 132 Evaluation license 92 Exceptions reports 105 external modem 159 F firewall ports 28 30 customer service access 27 Frame Relay set up 32 G gateway 56 H hardware connect k...

Page 165: ...ask 56 Netscape minimum version 42 network cable 60 network configuration 95 122 add DHCP servers 102 add IPv4 range 97 100 add unmanaged routers 102 apply changes 121 community strings 102 delete IPv...

Page 166: ...ration 31 S screen resolution 43 security checklist 153 setting the date and time 85 setting the time zone 78 setup 12 give appliance its network information 56 setup questionnaire 13 setup software 6...

Page 167: ...startup 104 Exceptions reports 105 when logging in 71 U unmanaged routers 102 upgrading software 147 151 UPS 157 acceptable units 157 connecting 64 warning enable disable 89 90 V Virtual Private Netw...

Page 168: ...168 Index Network Discovery...

Page 169: ......

Page 170: ...1 21 05...

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