Location in Japan (Manufacturer)
Paramount Bed Co., Ltd.
14-5, 2-Chome, Higashisuna, Koto-ku,
Tokyo, 136-8670, Japan
Tel : +81-(0)3-3648-2961
FAX : +81-(0)3-3648-5781
Location in Indonesia (Manufacturing premises)
PT. Paramount Bed Indonesia
MM2100 Industrial Town, Block M-1-1
Gandamekar, Cikarang Barat, BEKASI 17530
JAWA BARAT, INDONESIA
Tel : +62-(0)21-8981051
FAX : +62-(0)21-89981611
1.When requesting repairs
First check the items described in “11. TROUBLESHOOTING” (p. 50) in the instruction
manual. If the problem persists, contact your distributor.
◼
Details necessary when requesting repair
・
Product name, model number
・
Product ID label number (see p. 50)
・
Date of purchase
・
Details of fault or problem (please provide as much detail as possible)
・
Your name, organization, address, and phone number
◼
Consumable parts
Mattress, casters, the rubber of operation pedals, hydraulic cylinders and gas spring
are consumable parts.
2.Minimum stock availability period
Paramount Bed keeps replacement parts (necessary to maintain stretcher performance) in
stock for at least 8 years after the discontinuation of production.
3.Questions regarding after-sales service
For any queries, please feel free to contact your distributor or to the following address.
Website: https://www.paramount.co.jp/english/
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