
Chapter 2. System Features
Section 700 Operation
Considerations
l
Response to the Trunk Callback alert tone must be within sixteen seconds
or Trunk Queuing will be canceled.
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If a call arrives from an outside line while the Trunk Queuing feature is
activated, Trunk Queuing will be suspended for the duration of the
incoming call.
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If you are engaged in another call on a different line for more than twenty
minutes after the desired outside line becomes available, that outside line’s
assignment to you will be canceled.
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The Trunk Queuing feature may
be used if you hear a busy tone when
trying to make a call using the Pooled Trunk Access feature.
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Trunk Queuing can be used by all telephone types including
and
Universal Night Answer
Versionsj
Description
During night mode, Universal
Answer
sends
an external ringer, such as a night bell.
As an alternative to
using a
night bell,
can also be configured to ring
external paging speakers.
Night
calls can be picked up from any extension, provided
the
extension’s
of Service allows
answer.
Operation
To answer a UNA call:
1. Pick up the handset.
The phone issues intercom dial tone.
2.
Dial “78.”
TALK #XX” appears on the display
“XX” = the trunk
number).
Summary of Contents for Section 700
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