Troubleshooting
72
You cannot redial.
• If the last number dialed was more than
48 digits long, the number will not be redialed
correctly.
You cannot make long
distance calls.
• Please make sure you have long distance
service.
The handset does not display
the caller’s name and/or
phone number.
• You need to subscribe to a Call Display
service.
• Other telephone equipment may be
interfering with your phone. Disconnect it and
try again.
• Other electrical appliances connected to the
same outlet may be interfering with Call
Display.
• Telephone line noise may be affecting Call
Display.
• The caller requested not to send his/her
caller information (p. 30).
• If a call is being transferred to you, the caller
information will not be displayed.
• If a (separate) Call Display box is connected
between the unit and the telephone wall jack,
disconnect the Call Display box or plug the
unit directly into the wall jack.
The handset display exits the
Caller List or phone book.
• Do not pause for over 60 seconds while
searching.
The Ringer/Message Alert
indicator flashes slowly when
the handset is not ringing and
in use.
• The Message Alert is turned on and new
messages have been recorded. Turn the
Message Alert off (p. 25) or listen to the new
messages (p. 56, 57, 60).
You cannot have a
conversation using the
headset.
• Make sure the optional headset is connected
properly (p. 66).
• If “
SP-phone
” is displayed on the handset,
press
[
C
]
to switch to the headset.
Problem
Cause & Remedy
PQQX14041ZA.book 72 ページ 2004年2月20日 金曜日 午後3時3分