Panasonic KX-TDA50, Features Manual

Page: 51 / 668

1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features
Feature Guide 51
Conditions
[General]
• FWD for CO Line Calls/Intercom Calls
The FWD feature can be set for CO line calls, for intercom calls, or for both of them by the extension
user.
• FWD from ICD Group (Group FWD)
COS programming determines the ICD groups that can use this feature.
• FWD to CO Line
COS programming determines the extensions or ICD groups that can forward calls to an outside party
(
→
Call Forwarding to CO Line [504]).
The original extension's Toll Restriction (TRS) and Automatic Route Selection (ARS) still apply to the
forwarded call. (
→
1.8.1 Toll Restriction (TRS),
→
1.9.1 Automatic Route Selection (ARS))
• CO Line Call Duration
If a call between an extension user and an outside party, or between two outside parties is established,
the call duration can be restricted by a system timer (
→
Extension-to-CO Line Call Duration [472],
→
CO-to-CO Line Call Duration [473]). If the timer expires, the line will be disconnected. (
→
1.10.8 CO
Line Call Limitation)
• Multiple FWD
Calls can be forwarded up to four times. The following forwarding features are counted as Multiple
FWD:
– FWD—Busy or Busy/No Answer (in case a destination extension is busy), or All Calls
– Idle Extension Hunting—Overflow
– Intercept Routing—Busy/DND (in case a destination extension is busy or in DND mode)
In the above illustration, forwarding stops at extension E. However, forwarding can go farther in the
following cases:
– If a destination extension rings, and then the call is redirected to the forward destination by the
FWD—No Answer or Busy/No Answer feature.
– If a destination extension rings, and then the call is redirected to the intercept destination by the
Intercept Routing—No Answer feature.
– If a call waits in a queue of an ICD group, and then the call is redirected to the overflow destination
by the Queuing Time Table. (
→
1.2.2.3 Queuing Feature)
In the above cases, the forwarding counters reset to zero, and calls can be forwarded up to four times
again from the applicable extension that occurred in the case above.
Extension of Another PBX (via TIE Line,
Access without PBX Code) –
* If an extension user cannot call certain extensions on a COS basis (
→
1.1.2.2 Internal Call Block), the
extension user cannot forward his or her calls to those extensions either.
Destination Availability
Condition for Original Extension/ICD
Group
Original
destination
Incoming
call
A B C D E F
1 2 3 5 4