1.19 Voice Mail Features
Feature Guide
145
1.19 Voice Mail Features
1.19.1 Voice Mail (VM) Group
Description
A Panasonic Voice Processing System (VPS) or similar product from another manufacturer can provide
Voice Mail (VM) and Automated Attendant (AA) services when connected to the PBX.
VM service allows callers to leave voice messages in the VM mailboxes of the desired party. AA service
allows callers to dial a number and connect themselves to an extension by following directions provided by
a voice prompt. ("Enter the extension number of the desired party...", "Press 1 for Sales...", etc.)
A VPS is connected to either the DPT or the SLT ports of the PBX. The extension ports to which a VPS is
connected make up a VM group. A VM group has a floating extension number, which allows the VPS to be
set as the destination for incoming calls, or as the destination for redirected calls that are already being
handled elsewhere in the PBX.
The type of VPS and/or the type of cards installed in the VPS determine whether the VPS is connected to
the DPT ports of the PBX (DPT [Digital] Integration), or to the SLT ports (DTMF Integration).
A Panasonic VPS which supports DPT (Digital) Integration should be connected to the DPT ports of the
PBX. These ports make up a VM group referred to hereafter as a "VM (DPT) group". DPT (Digital)
Integration provides for effortless connection and setup, conveniences which are unachievable with non-
Panasonic VPSs and DTMF Integration.
A non-Panasonic VPS can be connected to the SLT ports of the PBX. These ports make up a VM group
referred to hereafter as a "VM (DTMF) group". Although DTMF Integration does not offer the ease of use
that DPT (Digital) Integration does, the features available through DTMF Integration can satisfy many
needs.
VM Group Type
Description
System Capacity
VM (DPT) Group
A group of DPT ports on the PBX
connected to a Panasonic VPS which
supports DPT (Digital) Integration.
•
One VM (DPT) group can be
assigned to the PBX.
•
Up to 4 ports (8 voice channels) can
form a VM (DPT) group.
VM (DTMF) Group
A group of SLT ports on the PBX
connected to a VPS. The PBX
communicates with the VPS by sending
DTMF tones through these SLT ports.
•
Up to two VM (DTMF) groups can be
assigned to the PBX.
•
Up to 24 ports can form one VM
(DTMF) group.
Summary of Contents for KX-TDA50
Page 16: ...16 Feature Guide...
Page 17: ...Feature Guide 17 Section 1 Call Handling Features...
Page 67: ...1 5 Making Call Features Feature Guide 67 User Manual References 1 2 1 Basic Calling...
Page 215: ...Feature Guide 215 Section 2 System Configuration and Administration Features...
Page 244: ...2 4 Fault Recovery Diagnostics 244 Feature Guide...
Page 245: ...Feature Guide 245 Section 3 Programming Instructions...
Page 281: ...Feature Guide 281 Section 4 KX TDA50 Maintenance Console Operating Instructions...
Page 446: ...4 8 System 2 446 Feature Guide Feature Guide References 1 16 1 Caller ID...
Page 621: ...4 14 ARS 8 Feature Guide 621 Feature Guide References 1 9 1 Automatic Route Selection ARS...
Page 652: ...4 17 Maintenance 11 652 Feature Guide...
Page 653: ...Feature Guide 653 Section 5 Appendix...
Page 661: ...Feature Guide 661 Index...
Page 667: ...Index Feature Guide 667...