2.12.2 SIP Refer Transfer
Description
If enabled through system programming, calls transferred to a SIP trunk will be transferred using the SIP service
provider’s Transfer feature instead of the PBX’s.
The following types of transfer are available:
Attended Transfer
Transfer is completed after announcing the transferred party.
From the extension user’s perspective, this is the same as Call
Transfer with Announcement (
®
Blind Transfer
Transfer is completed immediately after dialling the transfer
destination’s number.
This is similar to Call Transfer without Announcement (
®
2.12.1 Call Transfer), except that the transferrer does not hear
even a ringback tone; the transferred call is connected directly
to the destination.
Conditions
[General]
•
The availability of this feature depends on the SIP service provider.
•
Since the SIP service provider takes control of the transfer, the transferred call cannot be returned to the
PBX for further handling even if the transfer fails.
[Blind Transfer]
•
ISDN extensions and SIP extensions cannot use this feature.
•
This feature cannot be used when calling through DISA (
®
2.16.1 Direct Inward System Access (DISA)).
Installation Manual References
Operating Manual References
1.4.1 Transferring a Call (Call Transfer)—
Transferring to an Outside Party Using the SIP Service
PC Programming Manual References
9.10 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPGW—Supplementary Service
→
→
192
Feature Manual
2.12.2 SIP Refer Transfer
Summary of Contents for KX-NS700
Page 16: ...16 Feature Manual Table of Contents...
Page 17: ...Section 1 For Your Safety Feature Manual 17...
Page 20: ...20 Feature Manual 1 1 1 For Your Safety...
Page 21: ...Section 2 Call Handling Features Feature Manual 21...
Page 59: ...632 Maximum Number of Agents Feature Manual 59 2 2 2 Incoming Call Distribution Group Features...
Page 109: ...Operating Manual References 1 2 1 Basic Calling Feature Manual 109 2 5 4 Trunk Call Features...
Page 195: ...Operating Manual References 1 4 2 Holding a Call Feature Manual 195 2 13 1 Call Hold...
Page 326: ...326 Feature Manual 2 30 2 Outgoing Message OGM...
Page 327: ...Section 3 Unified Messaging System Feature Manual 327...
Page 377: ...Section 4 Network Features Feature Manual 377...
Page 466: ...466 Feature Manual 4 3 6 Network ICD Group...
Page 467: ...Section 5 System Configuration and Administration Features Feature Manual 467...
Page 560: ...560 Feature Manual 5 5 7 PING Confirmation...
Page 561: ...Section 6 Appendix Feature Manual 561...
Page 578: ...578 Feature Manual 6 5 6 PFMPR Software File Version 004 6xxxx...
Page 579: ...Feature Manual 579 Notes...