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2.10.2 Executive Busy Override
Description
Allows an extension user to interrupt an existing call to establish a three-party conference call.
Executive Busy Override Deny:
It is possible for extension users to prevent their calls from being intercepted by another extension user.
One-touch Executive Busy Override:
Extension users can perform Executive Busy Override by simply pushing the S-CO button of a call in progress
without entering a feature number. This feature can be enabled through system programming.
Caller Information before Executive Busy Override:
A PT/PS user, such as a boss, can confirm the caller information of a call to another extension using a DSS
button before performing Executive Busy Override.
After pressing the corresponding DSS button, and while hearing the busy tone, the user can check the
caller’s information on the LCD. Then, the user can interrupt the call (Executive Busy Override), if necessary.
Conditions
[General]
•
COS programming determines the extension users who can use Executive Busy Override and set
Executive Busy Override Deny.
•
This feature does not work when the busy extension is in one of the following conditions:
a.
Executive Busy Override Deny or Data Line Security (
®
2.11.5 Data Line Security) has been set.
b.
While being monitored by another extension (
®
c.
While receiving OHCA (
®
2.10.4.3 Off-hook Call Announcement (OHCA),
®
d.
During a Conference call (
®
e.
During a doorphone call (
®
f.
While Live Call Screening (LCS) or Two-way Record is activated (
®
(LCS) and 3.2.2.30 Two-way Record/Two-way Transfer).
g.
During Consultation Hold.
•
This feature is not available for a trunk-to-trunk call via DISA.
[One-touch Executive Busy Override]
•
Automatic Callback Busy cannot be used on trunks that have this feature enabled (
®
PC Programming Manual References
10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main—Features—
Set / Cancel
10.6.3 PBX Configuration—[2-6-3] System—Numbering Plan—B/NA DND Call Feature—
Override
10.7.1 PBX Configuration—[2-7-1] System—Class of Service—COS Settings—Executive
→
→
10.9 PBX Configuration—[2-9] System—System Options—Option 1—
160
Feature Manual
2.10.2 Executive Busy Override
Summary of Contents for KX-NS700
Page 16: ...16 Feature Manual Table of Contents...
Page 17: ...Section 1 For Your Safety Feature Manual 17...
Page 20: ...20 Feature Manual 1 1 1 For Your Safety...
Page 21: ...Section 2 Call Handling Features Feature Manual 21...
Page 59: ...632 Maximum Number of Agents Feature Manual 59 2 2 2 Incoming Call Distribution Group Features...
Page 109: ...Operating Manual References 1 2 1 Basic Calling Feature Manual 109 2 5 4 Trunk Call Features...
Page 195: ...Operating Manual References 1 4 2 Holding a Call Feature Manual 195 2 13 1 Call Hold...
Page 326: ...326 Feature Manual 2 30 2 Outgoing Message OGM...
Page 327: ...Section 3 Unified Messaging System Feature Manual 327...
Page 377: ...Section 4 Network Features Feature Manual 377...
Page 466: ...466 Feature Manual 4 3 6 Network ICD Group...
Page 467: ...Section 5 System Configuration and Administration Features Feature Manual 467...
Page 560: ...560 Feature Manual 5 5 7 PING Confirmation...
Page 561: ...Section 6 Appendix Feature Manual 561...
Page 578: ...578 Feature Manual 6 5 6 PFMPR Software File Version 004 6xxxx...
Page 579: ...Feature Manual 579 Notes...