![background image](http://html1.mh-extra.com/html/panasonic/kx-ns1000/kx-ns1000_feature-manual_3544473195.webp)
[Graph Example]
Conditions
CAUTION
If the Call Log for Built-in ACD Report setting for the Supervisory Monitor (ACD) Control feature is enabled
through system programming, the Hospitality feature cannot be used. For details, refer to the relevant
chapter in this Feature Manual or consult your system administrator.
•
KX-NSF201 (Call Center Feature Enhancement) or KX-NSXF022 (Built-in ACD report) is required to use
this feature.
•
Up to 16 users can be set as an ACD supervisor through system programming.
•
Any ACD report data that must be retained should be backed up periodically.
•
The number of calls that can have monitoring results saved is as follows:
–
Without optional Storage Memory Card: 10000 calls (Trial)
–
With optional Storage Memory (S/M/L) Card (KX-NS0135/KX-NS0136/KX-NS0137): 600000 calls
–
A maximum of 12 months (367 days) of ACD reports are saved.
However, if
Custom Period
is selected in
Select Period
,
Start Date
can be set to a date within 1 year
prior to the current date (e.g., if today is 22 December 2016, the oldest allowable date for
Start Date
is 22 December 2015), and
End Date
can be set up to the current date.
–
Old ACD reports are deleted if they have exceeded the save period, or if the maximum number of saved
ACD reports has been exceeded.
Note
When using the ACD report function with Storage Memory L Card (KX-NS0137), the maximum
recording time for voice mail may be 990 hours.
Document Version 2016-03
Feature Manual
195
10.1.8 ICD Group Features—Supervisory Feature (ACD)
Summary of Contents for KX-NS1000
Page 15: ...Section 1 For Your Safety Document Version 2016 03 Feature Manual 15...
Page 18: ...18 Feature Manual Document Version 2016 03 1 1 1 For Your Safety...
Page 19: ...Section 2 Features and Configurations A Document Version 2016 03 Feature Manual 19...
Page 36: ...36 Feature Manual Document Version 2016 03 2 1 8 Automatic Time Adjustment...
Page 37: ...Section 3 Features and Configurations B Document Version 2016 03 Feature Manual 37...
Page 44: ...44 Feature Manual Document Version 2016 03 3 1 2 BGM Background Music...
Page 45: ...Section 4 Features and Configurations C Document Version 2016 03 Feature Manual 45...
Page 89: ...Section 5 Features and Configurations D Document Version 2016 03 Feature Manual 89...
Page 122: ...122 Feature Manual Document Version 2016 03 5 1 18 DSP Resource Usage...
Page 123: ...Section 6 Features and Configurations E Document Version 2016 03 Feature Manual 123...
Page 137: ...Section 7 Features and Configurations F Document Version 2016 03 Feature Manual 137...
Page 159: ...Section 8 Features and Configurations G Document Version 2016 03 Feature Manual 159...
Page 165: ...Section 9 Features and Configurations H Document Version 2016 03 Feature Manual 165...
Page 172: ...172 Feature Manual Document Version 2016 03 9 1 6 Hot Line...
Page 173: ...Section 10 Features and Configurations I Document Version 2016 03 Feature Manual 173...
Page 217: ...Section 11 Features and Configurations K Document Version 2016 03 Feature Manual 217...
Page 220: ...220 Feature Manual Document Version 2016 03 11 1 1 KX UT Series SIP Phones...
Page 221: ...Section 12 Features and Configurations L Document Version 2016 03 Feature Manual 221...
Page 228: ...228 Feature Manual Document Version 2016 03 12 1 4 Local Alarm Information...
Page 229: ...Section 13 Features and Configurations M Document Version 2016 03 Feature Manual 229...
Page 237: ...Section 14 Features and Configurations O Document Version 2016 03 Feature Manual 237...
Page 252: ...252 Feature Manual Document Version 2016 03 14 1 9 Operator Features...
Page 253: ...Section 15 Features and Configurations P Document Version 2016 03 Feature Manual 253...
Page 331: ...Section 16 Features and Configurations Q Document Version 2016 03 Feature Manual 331...
Page 333: ...Section 17 Features and Configurations R Document Version 2016 03 Feature Manual 333...
Page 340: ...340 Feature Manual Document Version 2016 03 17 1 3 Room Status Control...
Page 341: ...Section 18 Features and Configurations S Document Version 2016 03 Feature Manual 341...
Page 364: ...364 Feature Manual Document Version 2016 03 18 1 12 Syslog Record Management...
Page 365: ...Section 19 Features and Configurations T Document Version 2016 03 Feature Manual 365...
Page 385: ...Section 20 Features and Configurations U Document Version 2016 03 Feature Manual 385...
Page 443: ...Section 21 Features and Configurations V Document Version 2016 03 Feature Manual 443...
Page 448: ...448 Feature Manual Document Version 2016 03 21 1 2 Virtual PS...
Page 449: ...Section 22 Features and Configurations W Document Version 2016 03 Feature Manual 449...
Page 459: ...Section 23 Appendix Document Version 2016 03 Feature Manual 459...
Page 481: ...Document Version 2016 03 Feature Manual 481 Notes...