Panasonic KX-NS1000, Feature Manual

Page: 387 / 482

A subscriber is an extension user who has a mailbox assigned to his extension. Subscribers can play back
messages saved in their mailboxes, leave messages for other subscribers, record a message that is then
sent to multiple parties (including outside parties), record greeting messages, and more.
•
Message Manager (maximum: 1)
The message manager is in charge of the general delivery mailbox, as well as performing some setup,
such as recording prompts and changing notification settings. Through system programming, subscribers
can also be assigned Message Manager privileges.
•
System Manager (maximum: 1)
The system manager is in charge of the Unified Messaging system as a whole, and can access many
settings. The system manager’s duties include setting up mailboxes, assigning COS settings, and changing
the service mode.
UM Ports and the UM Group
The PBX initially provides two ports (called UM ports) for use by the Unified Messaging system. A port acts as
a pathway into the Unified Messaging system, so when a call is directed to the Unified Messaging system, it
requires one available UM port. The number of ports for one PBX can be expanded to a maximum of 30.
The UM ports of a PBX belong to the PBX’s UM group. This group has a floating extension number, which can
be the destination for incoming calls, redirected calls, transferred calls, etc. When incoming calls are received
at the floating extension number of the UM group, calls will hunt starting at the lowest UM port number. Once
an available port is found, the service assigned to the port, CO line, etc., determines how the call is handled
(
®
20.1.78 Unified Messaging—Service Group). Services include features such as Voice Mail service
(
®
20.1.93 Unified Messaging—Voice Mail Service), which allows a caller to leave a voice message at a
subscriber’s mailbox, and Automated Attendant (
®
20.1.6 Unified Messaging—Automated Attendant (AA)),
which directs the caller to a subscriber's extension.
UM Group
UM
Port 1
UM
Port 2
UM
Port 3
UM
Port 4
UM
Port 5
× (Busy) × (Busy) × (Busy)
Incoming call
In a One-look network, each PBX has its own UM group, and each group has its own floating extension number.
System Administration
System administration (programming, diagnosis, system prompt administration, etc.) can be performed by the
System Administrator using Web Maintenance Console. For more information, refer to the PC Programming
Manual.
System Features
System management can be performed by the system manager and the message manager using an extension
telephone, or by the System Administrator using Web Maintenance Console.
An example of items which are programmed by the system manager include:
•
Creating, editing, deleting, and resetting mailboxes
•
Class of Service (COS) settings
•
Changing the company greeting
An example of items which are programmed by the message manager include:
•
General Delivery Mailbox maintenance
•
Message notification settings
Document Version 2016-03 Feature Manual 387
20.1.2 UNIFIED MESSAGING FEATURES