ELC500 Control unit
186
■
USB cable
■
Others
Condition
Cause
Action to take
Cannot read or write setting
data via USB
USB driver may not be properly
installed.
Check if PC used recognizes USB driver, or
uninstall the driver and then install it again.
Be sure to install the specified driver to correct
working, even though it is recognized as a USB
driver without installing for Windows10.
Condition
Cause
Action to take
Cannot install Configurator
EL500
File is broken.
Download Configurator EL500 from our website
again.
UAC security level is high or it
doesn’t approve it.
Please confirm your system administrator.
[Clock IC error] is shown at
status view.
The value of clock IC is uncertain.
Reset ELC500 and set time.
Fail to update firmware
It may be power off during rebooting
after complete the updating.
Update it again.
In case of that it fails again, ELC500 may be
broken.
Please contact us.
[Unit verification error
occurrence] or
[Unit error occurrence]
Is shown at status view.
It may be an error in a connected
unit or in project.
Check the project and write it again.
After that power off once and power on again.
Remove the connected unit and connect it
again.
Cannot register logging
device or demand
monitoring device
Number of registered device is
exceeds 512.
Up to 512 devices can be registered total of
logging device and demand monitoring device.
Register logging devices without vacant line. If
there is a vacant line, it counts as registration
point, e.g. when you register in No.10 next to
No.1, it counts total 10 not 2.
Use within 512 devices.
Operation error has
occuured and cannot collect
data with RUN mode.
COM communication for
configurator and Ethernet
communication for programming
tool is competing.
Set communication conditions so that
communication is not conflict.