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Dealing with Problems (Advanced)
Fast User Switching Function
Some applications may not work
properly
When switching to a different user with the Fast User Switching function, the
following problems may occur.
• Some applications may not work properly
• Key combination with
Fn
may not work.
• It may not be possible to set the settings of the display.
• A serial mouse may not work.
• <Only for models with wireless LAN>
Wireless LAN may not work.
In this case, log off all users without using Fast User Switching function, and try
the operation once more. If the problem persists, restart the computer.
Others
No response
Press
Ctrl
+
Shift
+
Esc
to open Task Manager and close the software
application which is not responding.
Is there an input screen (e.g., password input screen at startup) hidden behind
another window? Use
Alt
+
Tab
to check for other windows being displayed.
After shutting down by sliding the power switch for more than four seconds,
slide the power switch to power on and open the application again. If the
program no longer works normally, delete the program using the following
menu. Then reinstall the program.
[start] - [Control Panel] - [Add or Remove Programs]
When trying to play back video files
using Windows
®
Media Player, the
message [Codec required] appears,
and the file cannot be played back
Some video files use a Codec that is not installed as a standard. In these
cases, if you play back the video file after connecting to the Internet, the Codec
may be downloaded automatically, allowing you to play back the file.