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:: Getting additional help

Getting additional help

If you need additional help, visit the customer support web page at
www.palmOne.com/us/support.

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• documented solutions
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RushUG.book Page 192 Monday, June 13, 2005 1:33 PM

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Summary of Contents for Treo 650

Page 1: ...using your Treo 650 smartphone by palmOne Includes setup information and instructions for most tasks RushUG book Page 1 Monday June 13 2005 1 33 PM...

Page 2: ...e modules developed by the Independent JPEG group MPEG Layer 3 audio decoding technology licensed from Fraunhofer IIS and Thomson All other brand and product names are or may be trademarks of and are...

Page 3: ...cts and other information 33 Battery life 34 Where to learn more 35 first week using phone web and messaging 36 Phone overview 39 Dialing calls 42 Receiving calls 44 Using voicemail 45 Managing active...

Page 4: ...settings 147 Button settings 148 Date and time settings 150 Power Preferences 151 Locking your phone and info 159 if something happens help 160 Upgrading from another Palm Powered device 165 Trouble...

Page 5: ...mera Requires service contract with your wireless service provider Requires service contract and data service from your wireless service provider There are two models of the Treo 650 smartphone One mo...

Page 6: ...s of your Treo smartphone including phone email web browsing and messaging First Two Weeks Using Organizer Features Your Treo 650 smartphone is not just a phone It also includes a full featured Palm P...

Page 7: ...read this now getting started 5 read this now getting started RushUG book Page 5 Monday June 13 2005 1 33 PM...

Page 8: ...s well as the following An activated mobile account with data services A location with wireless coverage for your phone An electrical outlet The computer with which you will synchronize your personal...

Page 9: ...by palmOne this guide palmOne Software Installation CD palmOne warranty Warranty does not cover damage by Secure Digital SD cards that do not meet SD Memory Card Specifications SD cards that do not me...

Page 10: ...how the locations and names of the physical features of the Treo 650 smartphone Refer to these illustrations while following the instructions in this guide A Ringer switch B Infrared IR port C Antenna...

Page 11: ...adset jack I Calendar button J Phone Send button K Side button L Volume button A G C B E F H I J K L D Be careful not to scratch or crush the screen Do not store the smartphone in a place where other...

Page 12: ...mera The packaging for your smartphone identifies if a camera is included A Camera lens B Self portrait mirror C Battery door release D Speaker A C D B IMPORTANT The speaker includes a large magnet so...

Page 13: ...ide the battery compartment 3 Insert the battery into the compartment at a 45 degree angle and then press it into place 4 Slide the battery door onto the back of the phone until it clicks into place 5...

Page 14: ...indicator light When the indicator light is solid red your smartphone is charging When the indicator light turns solid green your smartphone is fully charged If the indicator light does not turn on wh...

Page 15: ...charged Partial battery icon Battery has some power and is not charging Empty battery icon Battery needs charging immediately Red lightning bolt Charging Green lightning bolt with full battery Fully...

Page 16: ...the device is not connected to any mobile phone network You can still use the organizer and other Palm OS features This is ideal for airplane flights and for maximizing battery life Waking up the scr...

Page 17: ...ght corner of the screen 3 Using the number pad on the keyboard enter the desired phone number 4 Press Phone Send to dial 5 When your call is complete press Power End or use the 5 way navigator to sel...

Page 18: ...phone on and off on page 14 2 Press Phone Send 3 Open the Menus 4 Select Options and then select Phone Info Ifyour phone number isnot displayed If your phone number doesn t appear in Phone Info follow...

Page 19: ...first day learning the basics 17 first day learning the basics RushUG book Page 17 Monday June 13 2005 1 33 PM...

Page 20: ...e several methods of scrolling Press the 5 way on the front of the Treo smartphone Press Right Left Up or Down to move to the next field button or action in that direction Press and hold Up to quickly...

Page 21: ...scroll bar Highlighting items The 5 way lets you highlight items before opening or selecting them When an onscreen button OK Cancel etc or pick list is highlighted the button or pick list item acquir...

Page 22: ...you can jump directly to these buttons instead of scrolling to them From a list screen such as the Contacts list or Memos list press Right to jump to the first button From a screen where you create or...

Page 23: ...ion Selecting options in a pick list A range of options is often presented in a type of menu called a pick list which can be identified by a downward pointing arrow Pick lists are different from the a...

Page 24: ...screen turns off and when an active call lasts longer than a minute When using the keyboard most people find it easiest to hold the Treo smartphonewithtwohands and use the tips of both thumbs to press...

Page 25: ...Option twice To turn it off press Option again When Option Lock is on this symbol appears in the lower right Entering other symbols and accented characters 1 Enter the character that corresponds to th...

Page 26: ...Symbols and accented characters Enter then press Alt to select Enter then press Alt to select Enter then press Alt to select a o 0 A O 1 b or B p or P 2 c r or R 3 C s s d S S D D t or T e u E U D Rus...

Page 27: ...e keyboard 25 f or F x or X x i y I Y l or L m or M _ n N Symbols and accented characters Enter then press Alt to select Enter then press Alt to select Enter then press Alt to select RushUG book Page...

Page 28: ...cations To access a button s primary application simply press the button To access a button s secondary application press Option and then press the quick button You can also customize the buttons your...

Page 29: ...ighlight the application you want to use 3 Press Center to open the selected application Press Applications repeatedly to cycle through different categories of applications In the Applications you can...

Page 30: ...r Treo smartphone on the palmOne Software Installation CD System requirements Your computer should meet the following minimum system profiles for Windows or Mac computers Windows 2000 or XP or later 3...

Page 31: ...ync cable to the Multi connector on the bottom of your Treo smartphone with the sync button facing up Do not press the sync button until you are instructed to do so 4 Connect the charger cable to the...

Page 32: ...installing on a Mac double click the CD icon on the desktop and then double click the palmOneSoftware pkg icon 3 Follow the onscreen instructions of the installation program Please note these importa...

Page 33: ...ngs information from all the following applications is transferred each time you synchronize your phone with your computer If you choose to synchronize your phone with Outlook information from Contact...

Page 34: ...other than Palm Desktop or Microsoft Outlook you need to purchase additional third party conduit software If you have any problems synchronizing see Synchronization on page 176 for troubleshooting su...

Page 35: ...off on page 14 You can let all calls be picked up by voicemail As with any mobile phone if you are in an area with no wireless coverage your Treo smartphone searches for a signal which consumes power...

Page 36: ...Online support from palmOne For up to date downloads troubleshooting and support information check out www palmOne com us support If you need more information Books Many books on Palm Powered devices...

Page 37: ...first week using phone web and messaging 35 first week using phone web and messaging...

Page 38: ...lication Network name Displays the name of your wireless service provider when your phone is on and you are in a coverage area If you are outside a coverage area No service Roaming or SOS Only appears...

Page 39: ...When the arrows are green a data session is active for example when you are browsing the web and you cannot receive calls Displays the battery charge status When the battery drains to 20 of its capac...

Page 40: ...xt messages Appears when you have new voicemail messages You can select this icon to retrieve your messages Displays the current or next event from the Calendar application If you have an event confli...

Page 41: ...ard 3 Press Phone Send to dial Dialing by contact name Before you can dial a call by contact name you must create some contacts see Adding a contact on page 98 or import them by synchronizing see Sync...

Page 42: ...martphone recognizes most phone numbers that appear in web pages or in text email or messages 1 Use the 5 way to highlight the phone number in the web page or text message you want to dial 2 Press Cen...

Page 43: ...ication press Phone Send select the number you want to call and then press Phone Send again to dial To select from a chronological list of calls Select the Call Log favorite You can also access the Ca...

Page 44: ...Call to Voicemail Press Power End Using the 5 way select the onscreen Ignore button Silencing your phone while it s ringing Press the Volume button or any key on your phone except Phone Send Power End...

Page 45: ...ll arrives the phone rings softly The audio continues playing but you won t hear it during your call To pause the music press the Side button To answer the call do one of the following Using the 5 way...

Page 46: ...creen 1 Press Phone Send 2 From the Phone application Main View Dial Pad or Favorites press and hold 1 on the keyboard Your phone dials your wireless service provider s voicemail system 3 Enter your v...

Page 47: ...h wireless technology to the built in earpiece This button replaces the Spkr phone button when a headset with Bluetooth wireless technology is attached Press Phone Send repeatedly to toggle between th...

Page 48: ...as a password or extension that you assigned to a Speed Dial favorite button This button replaces the Dial Pad button during outbound calls to numbers that include predefined extra digits See Defining...

Page 49: ...After you end an incoming call from a number with caller ID that is not in your Contacts list you are prompted to add the number to your Contacts list To add the number select Yes To decline adding t...

Page 50: ...re on an active call you can receive a second call When the second call comes in the Call Waiting dialog box appears giving you the following options for handling the second call To place the current...

Page 51: ...es select Extract and then select the party you want to keep on the line Forwarding all calls Call Forwarding lets you forward your calls to another number You can still make calls from your phone whi...

Page 52: ...menus 3 Select Totals from the Record menu 4 Optional To reset the counters to zero select Reset Counters 5 Select Done Want to see how long you spent on a particular call From the Call Log select th...

Page 53: ...in the Main Favorites or Dial Pad View you can press and hold a Quick Key to open the favorite associated with that key Quick Keys are optional and can be letters or numbers but you can t use both the...

Page 54: ...n the Phone application you can press and hold the Quick Key to instantly open the favorite 7 Optional Select the Ringtone pick list and select a special ringtone for incoming calls from that contact...

Page 55: ...d 2 Use the 5 way to access Favorites 3 Highlight the favorite button you want to edit or delete 4 Open the menus 5 Select Edit and then select Edit Favorites Button 6 Make the desired changes For exa...

Page 56: ...the following tasks Answer an incoming call Answer a call waiting call Switch between two active calls Hang up a single call If you re using a headset with Bluetooth wireless technology and you want t...

Page 57: ...with Bluetooth wireless technology support both Bluetooth 1 1 and 1 2 wireless technology Check the specifications for your headset or car kit to confirm compatibility Please note however that you can...

Page 58: ...necting to a headset or car kit with Bluetooth wireless technology 1 Go to Applications and select Bluetooth 2 Select On 3 Enter a device name for your phone This is the name other devices with Blueto...

Page 59: ...your hands free device with Bluetooth wireless technology Creating trusted pairs You can configure accessories with Bluetooth wireless technology to be trusted devices of your Treo smartphone When com...

Page 60: ...on both the other device and your phone See the documentation for the other device with Bluetooth wireless technology for additional information 7 Select Done Sending information over a Bluetooth wir...

Page 61: ...tooth and then select OK 8 Select the receiving device on the Discovery Results screen and then select OK Receiving information over a Bluetooth wireless connection 1 Go to Applications and select Blu...

Page 62: ...end information over a Bluetooth wireless connection Your smartphone will beep to warn you of the incoming connection and then prompt you to accept the new information Select a category or expansion c...

Page 63: ...er creating the trusted pair you can use your smartphone as a modem any time it is within range of your computer bypassing the discovery and authentication process You need to do this only once 1 Make...

Page 64: ...ast four digits in your passkey 8 Enter the same passkey number on your computer when prompted 9 Select Done and then select Done again to return to the Bluetooth screen Setting up your computer for a...

Page 65: ...our computer s documentation for how to set up Bluetooth technology to access the Internet using a DUN connection Before you begin verify that DUN is enabled on both your computer and your smartphone...

Page 66: ...session first disconnect from DUN on your computer and then turn DUN off on your smartphone 1 On your computer right click the icon or option representing your smartphone and then click Disconnect 2...

Page 67: ...s to your phone in just a few steps On a Windows computer if this is a new account you can quickly set up the account on your computer and synchronize the information on your phone For either a new or...

Page 68: ...ts click Finish 7 Synchronize to transfer all account information to your phone Setting up an account on your computer Common providers Windows only The settings for many common providers are already...

Page 69: ...nchronize to transfer all account information to your phone Setting up an account on your computer Other providers Windows only 1 Select the option to set up your email software when prompted on the f...

Page 70: ...select VersaMail 2 Open the menus 3 Select Accounts and then select Account Setup 4 Select New 5 Enter the account info In the Account Name field enter a descriptive name Select the Mail Service pick...

Page 71: ...To send to a different address keep entering the email address or name 3 Enter the subject and message text To move between fields press Up or Down 4 Select one of the following Send Connects and send...

Page 72: ...he upper right corner 3 Select Sounds from the Type pick list 4 Select the ringtone you want and then select Insert 5 Select Done Attaching Word Excel and PowerPoint files 1 Create the message to whic...

Page 73: ...st 4 Select the file you want from the list in the Type box 5 Select Done Receiving and viewing messages 1 Make sure your phone is turned on see Turning the phone on and off on page 14 2 From any mail...

Page 74: ...ated by a paper clip icon 2 Tap the attachment name at the bottom of the message screen to view it in the default viewer on your phone Or tap the folder icon to the left of the attachment name to open...

Page 75: ...ssages from the Inbox When you delete a message from the Inbox it moves to the Trash folder which stores the 200 most recently deleted messages If you delete more than 200 messages the oldest messages...

Page 76: ...Accounts and then select an account Customizing your email settings You can customize the VersaMail settings for each individual email account on your Treo The preferences you set apply only to the e...

Page 77: ...email account 8 Select OK and then select Get Mail Selecting alert tones When you schedule Auto Sync for a given account you can choose a sound such as a bird a phone or an alarm to let you know when...

Page 78: ...size cannot be downloaded Maximum message size Sets the maximum size of an incoming email message Enter the size in kilobytes KB The default is 5KB but you can enter any size up to 2048KB approximate...

Page 79: ...003 server from your phone without using a desktop computer When you create an Exchange ActiveSync account in the VersaMail application both your email and calendar info synchronize directly with the...

Page 80: ...see Turning your phone on and off on page 14 2 Go to Applications and select Messaging 3 Select New 4 Select the To pick list to address the message If the recipient s name appears in the To pick lis...

Page 81: ...u can also configure your smartphone to notify you when a new message arrives using a ringtone and vibration or an onscreen alert The new message alert may include any of the following buttons OK Dism...

Page 82: ...t command 1 From list view open the menus 2 Select View and then select Sort by Name or Sort by Date In list view you can delete several messages at once from any folder using the Purge command 1 From...

Page 83: ...Select Send Customizing your Messaging settings 1 Open the menus 2 Select Options and then select Preferences 3 Select the Messages tab and set any of the following preferences Confirm message deleti...

Page 84: ...color Select the color in which you want messages to appear Use color for Indicate if you want to view both the message label and the message in a different color or only the name Selecting alert tone...

Page 85: ...Message Tone pick list and select an alert tone for incoming messages 8 Optional Select the Show Message Alerts Dialog if you want to receive onscreen alerts when a new message arrives 9 Select Done...

Page 86: ...and resizes images on your screen This way you can see most content without scrolling left or right 1 Make sure your phone is turned on see Turning your phone on and off on page 14 2 Go to Application...

Page 87: ...ect the link on the screen with your stylus Creating a bookmark Bookmarks let you instantly access a web page without needing to enter the address every time The web browser can store up to 100 bookma...

Page 88: ...ht corner of the bookmark 1 Select the Bookmarks View icon 2 Select the bookmark or saved page you want to view Editing or deleting a bookmark or saved page 1 From the Bookmarks View open the menus 2...

Page 89: ...sent to the application that can use the file For example if you download an MP3 file you can store it on an expansion card and play it on your phone later in the RealPlayer application You can also...

Page 90: ...te through the list 4 Select the web page you want to load Finding text on a web page 1 From the Page View open the menus 2 Select Find Text on Page on the Page menu 3 Enter the text you want to find...

Page 91: ...ages appear when you load a web page If you don t view images web pages will load faster If you select not to view images you can still see any image by selecting the placeholder box on the web page D...

Page 92: ...Determines if the cache clears each time you exit the Web browser Set Proxy Sets up a proxy server to access the Internet If your connection requires a proxy server please contact your Internet servi...

Page 93: ...pansion card 1 Go to Applications and select Camera 2 Select the Album pick list and select the album where you want to save the photo 3 Optional Adjust the zoom and resolution settings 4 Point the le...

Page 94: ...ord 5 Press Center to start recording 6 When you re done recording press Center again to stop 7 Select Play to review the video 8 Select Save to keep the video select Delete to discard it or select Se...

Page 95: ...ery highlight the photo or video you want to send 2 Select Send 3 If you are sending a photo the Messaging application opens Add an address and send the message See Creating and sending messages on pa...

Page 96: ...photo or video to add it to or to remove it from the album 4 Select Done Saving a photo as wallpaper 1 From the Gallery select the photo you want to use as wallpaper 2 Open the menus 3 Select Save as...

Page 97: ...nd that plays before you take the photo Shutter sounds Determines if a sound plays when you take a photo Microphone videos only Turns the microphone on and off so that you can record videos with or wi...

Page 98: ...d your captured photos look in C Documents and Settings User name My Documents My Pictures palmOne Photos User Folder To find your captured videos look in C Documents and Settings User name My Documen...

Page 99: ...first two weeks using organizer features 97 first two weeks using organizer features RushUG book Page 97 Monday June 13 2005 1 33 PM...

Page 100: ...ntry when you save the photo or select Photos to add an existing photo to this contact entry 6 To place the entry in a category or mark it private select Details 7 To add a note to an entry select Not...

Page 101: ...n the contact you want to delete 2 Open the menus 3 Select Delete Contact on the Record menu 4 Select OK Defining your business card 1 Create a new contact with your business card 2 While still in Con...

Page 102: ...ar From Day View Week View Month View or Year View use the 5 way to move to another day week month or year based on the current view From Day View Week View Month View or Year View select Go To and th...

Page 103: ...k conduits do not support time zones Adding an alarm reminder to an event 1 In Calendar select the event 2 Select Details 3 Check the Alarm box and select the number of minutes hours or days before th...

Page 104: ...pes of events For example make your appointments with family green coworkers blue and friends yellow 1 From Day View select the event description 2 Select Details 3 Select the Category pick list and s...

Page 105: ...ling a repeating event 1 Create an event and then select it 2 Select Details 3 Select the Repeat pick list and then select a repeat interval 4 For weekly events select the day s the event repeats for...

Page 106: ...sages The number of read and unread email messages displays in Agenda View Background A favorite photo becomes the Agenda View background Check the Background box tap the photo thumbnail and then sele...

Page 107: ...nk time slots toward the bottom of the screen disappear to minimize scrolling Show Category Column The color coded category marker appears between the time and description to indicate which category t...

Page 108: ...an alert tone will play during the alarm sequence Repeat Alarm The number of times the alarm repeats itself if the alarm is not acknowledged Every The interval between alarm repeats if the alarm is no...

Page 109: ...than one line You can set Tasks to record the date that you completed the task and you can select to show or hide completed tasks Completed tasks remain in the memory of your phone until you purge the...

Page 110: ...ic category Due Date Select the Due Date pick list and select a due date for the task Alarm Set an alarm for this task Repeat Indicate if the task occurs at regular intervals and how often it repeats...

Page 111: ...st 7 Days Next 7 Days or Past Due Category Displays tasks that are assigned to the selected category Select the Category pick list to select a different category Deleting a task 1 Select the task you...

Page 112: ...in the list Show Completed Items Displays tasks you ve checked off Record Complete Date Replaces due date with the completion date when you complete check the task Show Due Dates Displays task due dat...

Page 113: ...3 Select Done Deleting a memo 1 Select the memo you want to delete 2 Open the menus 3 Select Delete Memo on the Record menu 4 Select OK Each memo can include 4 096 characters of text You can assign c...

Page 114: ...computer to convert the files and transfer them to an expansion card See the RealPlayer desktop online Help for details You can install the RealPlayer desktop software from the Software Essentials sec...

Page 115: ...files to MP3 format using the RealPlayer desktop application You must install this software from the palmOne Software Installation CD even if you already have a version of the RealPlayer desktop appl...

Page 116: ...and your computer to the USB sync cable 7 In RealPlayer on your computer click Burn Transfer 8 If necessary select palmOne Handheld from the Current Burn Transfer Device drop down list A B A CD DVD B...

Page 117: ...and select RealPlayer 2 Do any of the following To play or pause the current song press Center or the Side button To play the next song press Right To play the previous song press Left To play a diffe...

Page 118: ...e Background Playback box and then select OK Creating a playlist 1 Select Playlists 2 Select New 3 Enter a Name for the playlist 4 Select Add 5 Check the box next to the songs you want to include on t...

Page 119: ...llowing To delete a song from the playlist select the song and then select Remove To add a song select Add check a song s box and then select Done To move a song up or down one slot select a song and...

Page 120: ...based on the day and time in your home city If the Enable Local Network Time box is checked in your Date Time Preferences your wireless service provider s network automatically sets the time and upda...

Page 121: ...the city you want to display Adding cities If the city you want to display is not in the predefined list you can add it 1 Select a City pick list and select Edit Cities 2 Select New 3 Enter the city...

Page 122: ...nced Mode see above 2 Open the menus 3 Select Options and then select the function you want to use Math Advanced mathematical functions such as exponents roots and logarithms Trig Trigonometric functi...

Page 123: ...ons for metric and English values Area Area conversions for metric traditional and English values Volume Volume conversions for metric and English values 4 Open the menus 5 Select Pref and then select...

Page 124: ...t s name 1 Press the Phone Send button 2 Select the Contacts favorite button 3 From the Contacts list enter the first few letters of the contact you want to find You can enter First name JOH for John...

Page 125: ...l Using Find The Find feature locates any text in the built in applications and databases and in some third party applications The Find feature performs an exact search on a character string including...

Page 126: ...ividual record Beam Category Sends all entries in the current category 4 When the Beam Status dialog box appears point the IR port on your Treo smartphone directly at the IR port of the receiving devi...

Page 127: ...martphone or on an expansion card 5 Select the application you want to transfer 6 Select Beam For best results the path between the two devices must be clear of obstacles and both devices kept station...

Page 128: ...sfer is complete before you continue using your smartphone Receiving beamed information 1 Turn on your screen 2 Point the IR port on your Treo smartphone directly at the IR port of the transmitting de...

Page 129: ...first month managing applications 127 first month managing applications RushUG book Page 127 Monday June 13 2005 1 33 PM...

Page 130: ...es onto your Treo smartphone Some Palm OS software uses an installer or wizard to guide you through the process Consult the documentation that came with the software for details Installing application...

Page 131: ...third party applications If a you encounter a problem with a third party application such as an error message contact the application s author or vendor For general troubleshooting of third party app...

Page 132: ...cation you want to remove 6 Select the application that you want to remove 7 Select Delete 8 Synchronize to remove the application from the Backup folder on your computer Some applications are factory...

Page 133: ...elect Info on the App menu 4 At the bottom of the screen select the type of information you want to view Version The version numbers of applications on your smartphone Size The size in kilobytes of ap...

Page 134: ...ards are sold separately your smartphone includes a dummy non functional card inside the expansion card slot When you do not have a functioning card inside the expansion card slot reinsert the dummy c...

Page 135: ...he card into the expansion card slot until you feel it lock into place and hear the confirmation tone When you insert an expansion card the card name appears as a category with a Card icon next to the...

Page 136: ...m your Treo smartphone to your expansion card vice versa 1 Go to Applications 2 Open the menus 3 Select Copy on the App menu 4 Select the Copy To pick list and select the destination card name or Phon...

Page 137: ...us 5 Select Rename Card on the Card menu 6 Enter a new name for the card 7 Select OK Formatting an expansion card Formatting an expansion card is similar to formatting a disk on a computer When you fo...

Page 138: ...RushUG book Page 136 Monday June 13 2005 1 33 PM...

Page 139: ...when you re ready customizing your TreoTM smartphone 137 when you re ready customizing your TreoTM smartphone RushUG book Page 137 Monday June 13 2005 1 33 PM...

Page 140: ...or incoming calls when you re outside your home mobile network Voicemail Tone A new voicemail Service Tone A warning of a service change such as moving into or out of a mobile network coverage area 6...

Page 141: ...you receive a call or alert and Sound Mode is off 7 Select Done Adjusting call or music volume While a call is in progress press the Volume button on the side of your Treo 650 smartphone to adjust the...

Page 142: ...caller ID 4 Select the Picture box 5 Select Camera to take a photo and add it to this contact entry when you save the photo if your Treo smartphone includes a camera or select Photos to add an existi...

Page 143: ...e menus 3 Select Options and then select General Preferences 4 Select the pick list at the top of the screen and select Show Wallpaper 5 Select the thumbnail image and select a wallpaper image for you...

Page 144: ...to 7 and you slide the ringer switch to Sound Mode Off you will not hear the phone ring When you move the ringer switch back to Sound Mode On the phone ring volume is still set to 7 Setting system vol...

Page 145: ...e Changing the screen font You can change the screen font in Calendar Contacts Memos Messaging and Tasks The font styles may vary between applications 1 Open the application in which you want to chang...

Page 146: ...ect Touchscreen 3 Follow the onscreen instructions 4 Select Done Changing the system color scheme 1 Go to Applications and select Prefs 2 Select Color Theme 3 Select a color scheme 4 Select Done You c...

Page 147: ...ic category of applications in the Applications View 1 Go to Applications 2 Open the menus 3 Select Category on the App menu 4 Select the pick list next to each application and select a category 5 Sel...

Page 148: ...As an alternative you can view a list of applications The list view is particularly useful when you have several applications in a category 1 Go to Applications 2 Open the menus 3 Select Options and t...

Page 149: ...plications Sometimes one application looks for another application to handle information for example a mail application might open a browser when you select a link in an email message 1 Go to Applicat...

Page 150: ...3 Uncheck the Enable Local Network Time box 4 Select the Location pick list and select the city closest to your current location If a nearby city is not on the list follow these steps to add a city Se...

Page 151: ...Set any of the following preferences Preset to The standard number conventions for your country When you select a country the other Formats Preferences are automatically set to that country s conventi...

Page 152: ...50 smartphone 1 Go to Applications and select Prefs 2 Select Power 3 Set any of the following preferences Auto off After The time that elapses before your screen turns off automatically Beam Receive T...

Page 153: ...s System password lock Requires a password to see any information on your smartphone Private records Masks or hides items marked as private and requires a password to view them Using Keyguard Your Tre...

Page 154: ...our phone is locked 1 Press Phone Send 2 Open the menus 3 Select Options and then select Phone Lock 4 Optional Select Advanced enter up to three numbers in addition to 911 that you can dial when your...

Page 155: ...ce 1 Open the menus 2 Select Options and then select Phone Lock 3 Uncheck the box On phone power off 4 Your lock code is required to change this setting Using system password lock To protect your pers...

Page 156: ...1 Go to Applications and select Prefs 2 Select Owner 3 If you assigned a password with the Security application select Unlock enter your password and then select OK to continue 4 Enter the text that y...

Page 157: ...e else can reveal private entries without a password 1 Display the entry that you want to mark private 2 Select Details 3 Check the Private box 4 Select OK Hiding or masking all private records Make s...

Page 158: ...tions and select Security 2 Select the Password box 3 Select the Lost Password box 4 Select Yes If you want additional security for Palm Desktop files you may wish to purchase a third party solution C...

Page 159: ...the firewall for example from a public location or at home Check with your company s system administrator to see if a VPN is required to access the corporate network If you need a VPN you must purcha...

Page 160: ...RushUG book Page 158 Monday June 13 2005 1 33 PM...

Page 161: ...if something happens help 159 if something happens help RushUG book Page 159 Monday June 13 2005 1 33 PM...

Page 162: ...on the Free Space line and subtract the number on the left from the number on the right to calculate the space used For example on the device shown here 19 6 17 8 1 8 This means that 1 8MB of space i...

Page 163: ...n your old device copy them from your old device to an expansion card or beam them to your new Treo 650 smartphone 7 If you plan to continue using your old device perform a hard reset see Performing a...

Page 164: ...when the screen turns on It shuts off automatically when the screen turns off and when an active call lasts longer than a minute Center button If you used a previous Treo smartphone you probably press...

Page 165: ...ne Treo Pictures username C Program Files Handspring Treo Pictures username C Program Files Palm Treo Pictures username Trouble upgrading If you experience problems with your Treo 650 smartphone after...

Page 166: ...ons 6 Sync your Treo 650 smartphone with your new desktop software and be sure to select your existing username 7 Reinstall third party applications from the copy of your Backup subfolder See Installi...

Page 167: ...M s author or vendor to learn if software is available for your Treo smartphone 1 Restart your computer 2 Quit any active applications including virus scanners and Internet security applications 3 Mak...

Page 168: ...Use the stylus tip to gently press the reset button on the back of your smartphone Performing a system reset A system reset also called a safe or warm reset tells your smartphone to stop what it s do...

Page 169: ...do not experience the problem after you perform a hard reset the problem may be related to software you installed See Third party applications on page 188 for suggestions on diagnosing third party sof...

Page 170: ...our smartphone 3 Place a finger in the notch between the stylus and the battery and lift the battery up at a 45 degree angle 4 Align the metal contacts on the battery with the contacts inside the batt...

Page 171: ...Replacing the battery 169 A B C D A Battery Door Release button B Battery contacts C Notch D Phone contacts RushUG book Page 169 Monday June 13 2005 1 33 PM...

Page 172: ...rging the battery on page 12 and perform a soft reset again 5 If that doesn t work perform a hard reset see Performing a hard reset on page 167 The screen doesn t respond accurately to taps or activat...

Page 173: ...hone hangs up when I hold it to my ear You may be accidentally pressing the onscreen Hang Up button with your cheek Try holding the phone so your face doesn t press against the screen If this is not c...

Page 174: ...etwork When the arrows above the signal bars are black you cannot make a call unless you interrupt the data connection You can still receive calls The Treo 650 smartphone won t connect to the Internet...

Page 175: ...ocation If possible contact the recipient or sender of the message and make sure the receiving device can accept text messages Confirm that the DUN setting is turned off in the Bluetooth application s...

Page 176: ...nce when using my hands free device Move the phone and hands free device closer to each other Audio quality will degrade as the distance between your smartphone and hands free device increases Effecti...

Page 177: ...uter manufacturer for help with accessing these settings Select Find More on the Trusted Devices screen I get a message that there is an error creating a DUN connection with my smartphone Re create th...

Page 178: ...ction describes issues related to synchronization with the Palm Desktop software You can synchronize the information on your Treo smartphone using the Palm Desktop software or other third party applic...

Page 179: ...palmOne and then select HotSync Manager Mac Find the Palm folder on your Mac hard drive Double click the HotSync Manager icon in the Palm folder In the Connection Settings panel set the Local Setup Po...

Page 180: ...g or Palm based on the device you re upgrading from Windows C Program Files palmOne username Mac Mac HD Applications palmOne Users username 2 Synchronize 3 Manually reinstall any third party applicati...

Page 181: ...essary conduits are set to Synchronize the files 4 Uninstall palmOne software 5 Reboot your computer 6 Reinstall the palmOne Software Installation CD that came with your smartphone 7 Outlook only With...

Page 182: ...me slot after I sync If you re using Microsoft Outlook 1 Make sure that you installed the Microsoft Outlook conduit that came with your Treo 650 smartphone If you re not sure whether this software is...

Page 183: ...wrong entries 6 Manually enter any information you ve added to your phone since the last time you synchronized 7 Go to the Calendar conduit dialog box and select Desktop overwrites handheld 8 Synchro...

Page 184: ...equirements specific to their service For example Yahoo requires you to set up POP mail forwarding for your Yahoo account to download email messages to your phone Check with your service provider to s...

Page 185: ...to use their SMTP servers Enter the name of a different outgoing mail server for sending mail Many ISPs such as cable companies require that you have an Internet connection to their network to send em...

Page 186: ...I client Consult the documentation for your desktop email application for more information After I get messages either manually or through Auto Sync messages disappear from my Inbox If you have an acc...

Page 187: ...ain the name of the mail server that offers you wireless access to the corporate mail system If you cannot obtain the name of this server some companies do not give it out because they do not want wir...

Page 188: ...owser can t follow the redirect try using a desktop browser to see the landing page of the redirector and enter that address in the web browser An image or map displays too small on the screen The web...

Page 189: ...ehind you lighting the subject s face Avoid taking indoor photos with the subject in front of a window or light Make sure the subject is at least 18 inches away from the camera to ensure good focus Re...

Page 190: ...persists locate your Backup folder on your computer and rename the folder e g BackupOld Windows C Program Files palmOne username Mac Mac HD Applications palmOne Users username 7 Perform a hard reset s...

Page 191: ...ow more about an error Your Treo smartphone uses a special interface to show error messages in greater detail 1 Press Phone Send 2 Press Center and then select Dial Pad 3 Enter 377 and then press Phon...

Page 192: ...ansion card or delete images from your smartphone see Viewing photos and videos on your computer on page 96 Internet If you set a large web browser cache you may want to use the web browser s advanced...

Page 193: ...bottom right side the phone If you re using Speakerphone mode with your Treo smartphone lying on a flat surface try turning the smartphone face down screen facing the surface Are you hearing your own...

Page 194: ...page at www palmOne com us support This site contains information on a variety of topics including documented solutions knowledge library support downloads customer support help forums answers to freq...

Page 195: ...omputer application that manages the synchronization of your Treo smartphone with your computer Infrared IR A way of transmitting information using light waves The IR port on your Treo smartphone lets...

Page 196: ...cts schedules tasks and memos Messaging Short Messaging Service The service that exchanges short text messages almost instantly between mobile phones These messages can usually include up to 160 chara...

Page 197: ...posure limits See www fcc gov oet rfsafety for more information on RF exposure safety Specific Absorption Rates SAR for Wireless Phones The SAR is a value that corresponds to the relative amount of RF...

Page 198: ...fields have both electrical and magnetic components It is often convenient to express the strength of the RF field in terms of each component For example the unit volts per meter V m is used to measu...

Page 199: ...its used by the FCC are expressed in terms of SAR electric and magnetic field strength and power density for transmitters operating at frequencies from 300 kHz to 100 GHz The specific values can be fo...

Page 200: ...o guarantees of their accuracy Finally phones certified by the Cellular Telecommunications and Internet Association CTIA are required to provide SAR information to consumers in the instructional mater...

Page 201: ...es an individual would essentially have to remain in the main transmitted radio signal at the height of the antenna and within a few feet from the antenna This is of course very unlikely to occur When...

Page 202: ...eating effects causes no known adverse health effects Many studies of low level RF exposures have not found any biological effects Some studies have suggested that some biological effects may occur bu...

Page 203: ...posures since the average period of phone use in these studies was around three years What research is needed to decide whether RF exposure from wireless phones poses a health risk A combination of la...

Page 204: ...eless phone EMI FDA has tested hearing aids for interference from handheld wireless phones and helped develop a voluntary standard sponsored by the Institute of Electrical and Electronic Engineers IEE...

Page 205: ...alth and safety such as the Environmental Protection Agency EPA and the U S Food and Drug Administration FDA have sponsored and conducted research in this area At the present time most of the non mili...

Page 206: ...approach with measurement uncertainty will not result in consumers being exposed to any known risk from the RF emitted by cellular telephones FDA will continue to monitor studies and literature report...

Page 207: ...olume alarms 139 music 116 139 phone calls 139 advanced phone features 48 50 Agenda options 104 Agenda View 100 Alarm check box 101 alarm clock 119 Alarm Preset pick list 106 Alarm Sound pick list 106...

Page 208: ...24 Bookmarks View 85 86 Bookmarks View icon 86 brightness screen 143 browsing the web See web browser built in applications 128 130 built in security software 151 Business Card command 99 business car...

Page 209: ...ck 115 conversions calculator 121 converting music files 112 cookies 89 90 Copy command 88 134 Copy To pick list 134 copying applications 134 text 88 corporate accounts 156 creating application catego...

Page 210: ...104 web addresses 89 web pages 84 85 86 88 downloading applications 87 128 from the web 87 music 87 112 photos 87 ringtones 87 Downloads bookmark 87 due dates 108 110 E echoes 191 Edit Bookmarks comma...

Page 211: ...ges 44 H handset charging 37 hands free devices 198 hanging up phone 46 hard reset 167 hard resets 154 headphones 112 headset phone 54 specifications 55 help 159 hexadecimal characters 121 hiding priv...

Page 212: ...eing up 190 memos creating 111 deleting 111 Memos application storing notes and 111 Memos button 111 menu features selecting 21 messages creating 69 dialing calls from 40 displaying unread email 104 m...

Page 213: ...se files 128 Palm OS features independent of wireless fea tures 14 password hints 153 passwords caution for not setting 155 changing 152 deleting 152 entering 153 154 forgetting 154 156 Paste command...

Page 214: ...greeting messages 44 recording time actual 92 records beaming 124 redialing phone 15 41 refreshing web pages 85 regulations and disclaimers 195 Reminder Sound pick list 106 reminders 101 107 remote c...

Page 215: ...e 68 voicemail 44 settings messaging 81 Show Address Bar check box 89 Show Calendar event check box 104 Show Categories check box 110 Show Category Column check box 105 Show Category List check box 10...

Page 216: ...ions 122 123 finding in web pages 88 resizing on web pages 84 selecting 89 viewing against photos 104 third party applications and 5 way navigator 18 getting help with 129 installing 128 problems with...

Page 217: ...il sending ignored calls to 42 using 44 Voicemail Tone pick list 138 volume 142 Volume button 116 volume conversions calculator 121 volume of call adjusting 16 volume preferences 139 VPN clients 157 V...

Page 218: ...View 85 Windows systems installing applications from 128 129 transferring music from 113 wireless features independent of Palm OS fea tures 14 word searches 123 World Clock 118 119 148 World Clock ico...

Page 219: ...time Up to 300 hours standby 4 hours full charge time Palm OS version Palm OS 5 4 5 Camera not included on all models VGA resolution 640 x 480 0 3 megapixel Automatic light balance Size 4 4 in x 2 3...

Page 220: ...vanced Palm Desktop software and HotSync Manager World Clock System requirements Windows 2000 or XP with USB port Mac OS 10 2 10 3 with USB port Later versions may also be supported Later versions may...

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