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Company OURSSON AG expresses great appreciation to
you for choosing our products. We have done everything
possible so that this meets your needs, and the quality
corresponds to the best world standards. If your OURSSON
branded product will need maintenance, please contact one
of the authorized service center (hereinafter - ASC). A com
-
plete list of ASC and their exact addresses can be found on
the website www.oursson.com.
Warranty obligations OURSSON AG:
1. Warranty obligations OURSSON AG, provided ASC
OURSSON AG, apply only to models designed
OURSSON AG for the production or supply and sale wi
-
thin the country where the warranty service is provided,
purchased in this country, certified for compliance with
the standards of this country, and also marked the with
official marks of conformity.
2. Warranty obligations OURSSON AG operate within the
law on protection of consumer rights and are regulated
by the laws of the country in which they are provided, and
only when the product is used exclusively for personal,
family or household purposes. Warranty obligations
OURSSON AG shall not apply to uses of goods for
business purposes or in connection with the acquisition
of goods to meet the needs of enterprises, institutions
and organizations.
3. OURSSON AG sets for its products the following terms
of use and warranty periods:
SERVICING
Product name
Terms of
use, months
Warranty
Period,
months
Microwave ovens, bread
makers, induction stoves
60
12
Multicookers, kitchen
processors, kitchen machines,
electric kettles, electric grills,
blenders, mixers, meat
grinders, toasters, thermo
pots, roasters, coffee makers,
steamers, juice makers,
choppers, dehydrators, yogurt
makers, fermenters, mini-
ovens, freezers, refrigerators,
automatic coffee machines
36
12
Kitchen scales, siphons
24
12
4. Warranty obligations OURSSON AG shall not apply to the
following products, if their replacement is assumed and is
not connected with disassembling products:
•
Batteries.
•
Cases, straps, cords for carrying, mounting acces
-
sories, tools, documentation that came with the product.
5. Warranty does not cover defects caused due to violations
of the rules of consumer use, storage or transportation of
the goods, actions of third parties or force majeure, includ
-
ing but not limited to the following cases:
•
If the defect was a result of careless handling, used for
other purposes, violations of conditions and rules of
operation set forth in the instruction manual, including
as a result of exposure to high or low temperatures,
high humidity or dust, traces of opening the device
independently and/ or self-repair, mismatch state stand
-
ards for power grids, getting liquids, insects or other
foreign objects, substances inside the device, as well
as long-term use of the product in extreme operational
modes.
•
If the defect of the product was a result of unauthorized
attempts to test the product or make any changes in its
construction or software programs, including repair or
maintenance in unauthorized service centers.
•
If the defect of the product was a result of use of non-
standard and/or low quality equipment, accessories,
spare parts, batteries.
•
• If the defect of the product is associated with its use
in conjunction with additional equipment (accessories),
other than additional equipment recommended by
OURSSON AG for use with this product. OURSSON
AG is not responsible for the quality of the additional
equipment (accessories) manufactured by third parties,
for the quality of its products together with such equip
-
ment, as well as the quality of the work of the additional
equipment of OURSSON AG together with the products
of other manufacturers.
6. Product defects detected during the lifetime of the product
are eliminated by the authorized service centers (ASC).
During the warranty period, elimination of defects is free
of charge with the presentation of the original certificate of
guarantee and documents that confirm the fact and date
of the contract of retail purchase. In the absence of such
documents, warranty period is calculated from the date of
manufacture of goods. It should be taken into account:
•
Setup and Installation (assembly, the connection, etc.)
of the product described in the documentation attached
to it, does not enter the scope of warranty OURSSON
AG and can be performed by the user as well as the
specialists of most authorized service centers on a paid
basis.
•
Work upon maintenance of products (cleaning and
lubricating the moving parts, replacement of consuma
-
bles and supplies, etc.) are made on a paid basis.
7. OURSSON AG is not responsible for any damage directly
or indirectlycaused by their products to people, pets,
property, if it occurred as a result ofnon-observance of
the rules and conditions of use, storage, transportation or
installation of the product, intentional or negligent actions
of consumer or third parties.
8. Under no circumstances, OURSSON AG is not respon
-
sible for any special, incidental, indirect or consequential
loss or damage, including but not limited to: lost profits,
damages caused by interruptions in the commercial,
industrial or other activities, arising from the use of or in
-
ability to use the product.
9. Due to continuous product improvement, design elements
and some technical specifications are subject to change
without prior notice from the manufacturer.
Using the product when after the terms of use (lifetime):
1. Lifetime set by OURSSON AG for this product applies only
when the product is used exclusively for personal, family
or household needs, as well as the consumer observes
the correct operation, storage and transportation of prod
-
ucts. Under thecondition of careful handling of the product
and compliance with the rules of operation the actual life
may exceed the lifetime set by OURSSON AG.
2. At the end of the product lifetime, you should contact
an authorized service center for to conduct a preventive
maintenance of the product and determine the suitabilityfor
further use. Work on conducting a preventive maintenance
of the products is also made in service centers on paid
basis.
3. OURSSON AG does not recommend the use of this
product after the end of its lifetime without its preventive
maintenance by the authorized service center, since inthis
case, the product can be dangerous to the life, health or
property of the consumer.
Product Recycling and Disposal
This appliance has been identified in accordance with the
European directive 2002/96/EG on Waste Electrical and
Electronic Equipment – WEEE.
After the expiration of the lifetime, the product cannot be
disposed with another household waste. Instead, it shall be
deposited in the appropriate recycling collection point for
electrical and electronic equipment for proper treatment and
disposal in accordance with federal or local law. By dispos
-
ing correctly this product, you will help to conserve natural
resources and preventing the product from damaging the
environment and human health. For more infor
-
mation on the collection point and recycling of
this product, please contact your local municipal
authorities or the enterprise for household waste
disposal.
Date of manufacture
Each product has a unique serial number in the form of
alphanumeric row and is duplicated with a barcode that
contains the following information: name of the product
group, date of manufacture, serial number of the product.
Serial number is located on the rear of the product, on the
package and the warranty card.
The first two letters-correspondence to the product
group (automatic coffee machines - AM).
The first two digits – year of manufacture.
The second two digits – week of manufacture.
The last two digits – serial number of product.
To avoid misunderstandings, we highly rec
-
ommend you to read carefully the instruc
-
tion manual and the warranty obligations.
Check the correctness of the warranty card.
Warranty card is valid only if the following
are correctly and clearly stated: model, se
-
rial number, date of purchase, clear stamps,
buyer’s signature. The serial number and the
model of the device must be the same as in
the warranty card. If these conditions are not
fulfilled or the data specified in the warranty
card was changed, the warranty card is in
-
valid.
AM
OURSSON AG
Made in China
If you have questions or problems with OURSSON AG products - please contact us by e-mail:
This manual is under protection of international and EU copyright law. Any unauthorized use of the instructions, in
-
cluding copying, printing and distribution, but not limited to, involves the application of the guilty person to civil liability
and criminal liability.
Contact information:
1. Manufacturer of goods - OURSSON AG (Orson AG) Seefeldstrasse 56, 8008 Zurich, Switzerland.
2. Certification information product available on the website www.oursson.com.
