Oracle Field Service
Using Core Application
Chapter 3
Field Resource Activities
From the Collaboration window, you can search for other members of your team, add them to your address book, and
initiate a chat or call with her or him.
When you tap the Collaboration icon (
) located on the top right of the Activity details page, a window similar to these displays:
To:
Do this:
Search for contacts
1.
Tap New Conversation.
2.
Enter a contact name in the Search Contact field and press Enter.
Start chatting with a contact
1.
Tap New Conversation.
2.
Click Start Chat, Group Message, or Who's Nearby.
End a conversation
1.
Tap the Actions icon.
2.
Tap Leave Conversation.
Invite a contact to chat
1.
Tap New Conversation.
2.
Select a contact from your address book or, search for a contact.
3.
Tap Invite User.
4.
Search for a contact or select one from your address book.
Display Community history
1.
Tap the Collaboration icon.
2.
Tap History.
See who’s working near your physical
location
1.
Tap New Conversation.
2.
Tap Who’s Nearby.
Display a contact’s information
1.
Tap the Collaboration icon.
2.
Select a contact.
3.
Tap User Info.
Share your location with a contact
1.
Tap the Collaboration icon.
2.
Select a contact.
3.
Tap Share Location.
Note: Tap Modify if you wish to change your location.
4.
Tap Return to send your location.
Call a contact from your mobile device
1.
Tap the Collaboration icon.
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Summary of Contents for 21C
Page 1: ...Oracle Field Service Using Core Application 21C ...
Page 4: ...Oracle Field Service Using Core Application Inventory 245 Resources 252 End Your Day 263 ...
Page 6: ...Oracle Field Service Using Core Application Preface ii ...
Page 18: ...Oracle Field Service Using Core Application Chapter 2 Dispatcher Activities 12 ...
Page 73: ...Oracle Field Service Using Core Application Chapter 2 Dispatcher Activities 67 ...
Page 75: ...Oracle Field Service Using Core Application Chapter 2 Dispatcher Activities 69 ...
Page 187: ...Oracle Field Service Using Core Application Chapter 3 Field Resource Activities 181 ...
Page 204: ...Oracle Field Service Using Core Application Chapter 3 Field Resource Activities 198 ...
Page 274: ...Oracle Field Service Using Core Application Revision History 268 ...