Oracle 21C, Manual

Page: 144 / 274

Oracle Field Service
Using Core Application
Chapter 2
Dispatcher Activities
5. Confirm your decision.
Assign a Schedule to a Resource
The supervisor can update a resource’s calendar and the changes are visible with immediate effect.
However, the supervisor is notified about the resource’s task allotment status when the calendar is updated. You can
access and update the resource’s calendar from these locations.
• Calendar icon present on the Home page (if configured on the layout)
• Calendar icon present in the hamburger menu (if added on the Main menu context layout)
• From the Resource Info page, using the Resource Calendar option (if added on the Resource/User Info layout)
Assigning a Schedule
You can assign a schedule that exists in the application to a resource.
1. From the Resource Calendar, select a date for which you want to assign a schedule.
2. From the Schedule drop-down list, select the Schedule that you want to assign to the resource.
3. From the Calendar option, select the date on which you want to end the new schedule.
Note: If you don't specify any end date, the schedule is considered as indefinite.
4. Click Submit. The new schedule is applied to the resource.
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