45584901TH Rev.1
5-61 /
Oki Data CONFIDENTIAL
[F520] Operating system start error
Classification
Error item
Other service call
The operating system fails to start.
Check item
Measures
Setting
1. Reboot.
2. If it has still not recovered, reinstall the system software.
3. If it still persists after step 2, perform [3] + [C] + [POWER]
→
3, and
then reinstall the system software.
Notes:
User data will be deleted when [3] + [C] + [POWER]
→
3 is
performed.
[F521] Integrity check error
Classification
Error item
Other service call
The program data fails to be authenticated.
Check item
Measures
Setting
Restart the equipment.
If the error is not recovered after restarting the equipment, reinstall
software following the procedure below.
1. Reinstall the system software and application program.
P. 6-11 "6.2.3 Precautions and procedures when replacing the
HDD"
[F550] encryption partition error
Classification
Error item
Other service call
The encryption partition fails to be read and written.
Check item
Measures
Setting
• Recover the encryption key with [3] + [C] + [POWER]
→
5.
[F600] F/W update error
Classification
Error item
Other service call
The firmware fails to be updated.
Check item
Measures
Setting
1. Perform [3] + [C] + [POWER]
→
[1]
→
[START] for "Clear Error Flag
in Software Installation".
2. Reinstall the firmware in error displayed on the F600 error screen.