45584901TH Rev.1
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Oki Data CONFIDENTIAL
[F121] Database abnormality (user information management database)
Classification
Error item
Other service call
Login after the startup fails in any starting mode because user
management database is corrupted.
Check item
Measures
Setting
1. Delete the log in the following procedure:[5] + [C] + [POWER]
→
4. Initialize database
→
1. LDAP database (to delete user
database) (Note that all user, role, group and accounting data will be
deleted.)
2. If the error is not recovered, reinstall the system software. ([4] + [9] +
[POWER]
→
4. System Software(HD data))
Notes:
• If you rebuild the databases with a job remaining, delete it after
finishing.
• When "Rebuilding all databases" is performed, all data including
log/user/role/group/department information and address book
data are deleted. If you back up the data in advance, they will be
recovered by restoring them after rebuilding the database.
[F122] Database abnormality (message/job log management database)
Classification
Error item
Other service call
Login after the startup fails in any starting mode because log
management database is corrupted.
Check item
Measures
Setting
1. Delete the log in the following procedure: [5] + [C] + [POWER]
→
4. Initialize database
→
2. Log database (jobs and messages) (Note
that all job and message logs will be deleted.)
2. If the error is not recovered, reinstall the system software. ([4] + [9] +
[POWER]
→
4. System Software(HD data))
Notes:
• If you rebuild the databases with a job remaining, delete it after
finishing.
• When "Rebuilding all databases" is performed, all data including
log/user/role/group/department information and address book
data are deleted. If you back up the data in advance, they will be
recovered by restoring them after rebuilding the database.
[F124] Language DB damage error
Classification
Error item
Other service call
Login after the startup fails in any starting mode because language
management database is corrupted.
Check item
Measures
Setting
Delete the journal file: [5] + [C] + [START]
→
4. Initialize DB
→
3. Language DB
If the recovery is still not completed, reinstall the system software and
application program.
P. 8-15 "8.3.2 Update procedure"