45584901TH Rev.1
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Oki Data CONFIDENTIAL
[F109_0] key consistency error (Consistency check operation error)
Classification
Contents
Other service call
Key consistency error - Key consistency check on each key data fails.
Check item
Measures
Setting
Reboot the equipment.
If it cannot be recovered, reinstall the software in the following procedure.
1. Install the system firmware.
2. If the error cannot be solved after installing the system firmware,
reinstall the system software and application program.
P. 8-15 "8.3.2 Update procedure"([A]Update procedure)
SRAM board (for CU board)
If the error is not cleared after the software reinstallation, replace the
SRAM board.
P. 6-20 "6.2.5 Precautions and procedure when replacing the SRAM
board (for the CU board)"
CU board
If the error is not cleared after this (see above), replace the CU board.
P. 6-16 "6.2.4 Precautions and Procedures when replacing the CU
board"
Replacement part
Measure
SRAM board
CU board
[F109_1] key consistency error (sRam encryption aes key data damage)
Classification
Contents
Other service call
Key consistency error - AES key data used for SRAM encryption are
damaged.
Check item
Measures
Setting
Reboot the equipment.
If it cannot be recovered, reinstall the software in the following procedure.
1. Install the system firmware.
2. If the error cannot be solved after installing the system firmware,
reinstall the system software and application program.
P. 8-15 "8.3.2 Update procedure"([A]Update procedure)
[F109_2] key consistency error (signature Check public key damage)
Classification
Contents
Other service call
Key consistency error - Public key data used for Integrity Check are
damaged.
Check item
Measures
Setting
Reboot the equipment.
If it cannot be recovered, reinstall the software in the following procedure.
1. Install the system firmware.
2. If the error cannot be solved after installing the system firmware,
reinstall the system software and application program.
P. 8-15 "8.3.2 Update procedure"([A]Update procedure)
