Oki MC770 series, Maintenance Manual

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45584901TH Rev.1
5-57 /
Oki Data CONFIDENTIAL
SRAM Key
Status
FROM Key
Status
Measure
KeyNull/
KeyBroken KeyNull/
KeyBroken <No USB backup data>
1. Create the partition in the HDD, and reinstall the system software.
 P. 6-11 "6.2.3 Precautions and procedures when replacing the
HDD"(Perform step 3 or later in “[E]Replace / Format HDD”)
<With USB backup data: All key data recovery>
1. Recover all the data on the SRAM board.
[5] + [9] + [POWER]
→
2. Restore SRAM Data from USB
(For details, see "9.1.4Cloning procedure [B]Restore procedure")
2. Recover the encryption key/license on the CU board.
Follow the procedures below noted in "6.2.4Precautions and
Procedures when replacing the CU board".
[D] Restore ADI key (only when ADI-HDD is installed)
[E] Restore encryption key
[F] Restore license
KeyMismatch KeyMismatch <The error occurs when the CU board is replaced>
Recover the encryption key on the CU board. (Transfer the license
from SYS-SRAM to SYS-FROM.)

P. 6-16 "6.2.4 Precautions and Procedures when replacing the CU
board"([D]Restore ADI key)
<The error occurs except when the CU board is replaced>
Recover the encryption key on the SRAM board. (Transfer the license
from SYS-FROM to SYS-SRAM.)

P. 6-20 "6.2.5 Precautions and procedure when replacing the
SRAM board (for the CU board)"([G]Backup ADI key)
* AccessFailed or KeyMismatch
[F120] Database abnormality
Classification Error item
Other service call Database abnormality: Database is not operating normally.
Check item Measures
Setting 1. Check that no jobs remain and rebuild the databases. ([5] + [C] +
[POWER] → 4. Initialize database → 1. LDAP DB and 2. Log DB
(Job,Msg).
2. If the error is not recovered, reinstall the system software. ([4] + [9] +
[POWER] → 4. System Software(HD data))
Notes:
• If you rebuild the databases with a job remaining, delete it after
finishing.
• When "Rebuilding all databases" is performed, all data including
log/user/role/group/department information and address book
data are deleted. If you back up the data in advance, they will be
recovered by restoring them after rebuilding the database.