45584901TH Rev.1
5-56 /
Oki Data CONFIDENTIAL
SRAM Key
Status
FROM Key
Status
Measure
KeyMismatch
KeyMismatch
<The error occurs when the CU board is replaced>
Recover the encryption key on the CU board. (Transfer the license
from SYS-SRAM to SYS-FROM.)
P. 6-16 "6.2.4 Precautions and Procedures when replacing the CU
board"([D]Restore ADI key)
<The error occurs except when the CU board is replaced>
Recover the encryption key on the SRAM board. (Transfer the license
from SYS-FROM to SYS-SRAM.)
P. 6-20 "6.2.5 Precautions and procedure when replacing the
SRAM board (for the CU board)"([G]Backup ADI key)
* AccessFailed or KeyMismatch
[F109_6] key consistency error (administrator password error for aDI-HDD authentication)
Classification
Content
Other service call
Key consistency error - Administrator password error for ADI-HDD
authentication.
Check item
Measures
Encryption key status
confirmation
Check the message displayed by [3] + [C] + [POWER]
→
5. Key Backup
Restore.
Take measures given in the following table according to the messages displayed in the SRAM
Key Status and FROM Key Status fields.
Remarks:
If the error is not cleared, reinstallation of the system firmware, system software and
application is needed. ([4]+[9]
→
Power-ON)
SRAM Key
Status
FROM Key
Status
Measure
*
AccessFailed
Replace the CU board.
P. 6-16 "6.2.4 Precautions and Procedures when replacing the CU
board" (all steps)
<With USB backup data: All key data recovery>
1. Recover all the data on the SRAM board.
[5] + [9] + [POWER]
→
2. Restore SRAM Data from USB
(For details, see "9.1.4Cloning procedure [B]Restore procedure")
2. Recover the encryption key/license on the CU board.
Follow the procedures below noted in "6.2.4Precautions and
Procedures when replacing the CU board".
[D] Restore ADI key (only when ADI-HDD is installed)
[E] Restore encryption key
[F] Restore license
AccessFailed
*
Replace the SRAM board (for the CU board).
P. 6-20 "6.2.5 Precautions and procedure when replacing the
SRAM board (for the CU board)" (all steps)
OK
KeyNull/
KeyBroken
Recover the ADI key on the CU board.
P. 6-16 "6.2.4 Precautions and Procedures when replacing the CU
board" ([D]Restore ADI key)
KeyNull/
KeyBroken
OK
Recover the encryption key on the SRAM board.
P. 6-20 "6.2.5 Precautions and procedure when replacing the
SRAM board (for the CU board)" ([G]Backup ADI key)