45641001TH Rev.1
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Oki Data CONFIDENTIAL
5.3.5
Scanner related service call
[F112] Communication error between system-CPU and scanner-CPU detected by
scanner-CPU
[F113] scanner software error
[F114] scanner CPU exception
Classification
Error content
Scanner related service call
[F112] Communication error between System-CPU and Scanner-CPU
detected by Scanner-CPU
[F113] Scanner software error
[F114] Scanner CPU exception
Check item
Measures
Debug log
• To get the debug logs with a USB device and request the research. It
is possible that the firmware is troubling.
• Don't turn off the MFP until collecting the debug logs with USB, when
occurred the troubling.
Check firmware version
• Check the version of the system firmware on the SYS board.
• Check the version of the SU firmware on the SU board.